Alamo Car Rental
Brickell

At Hola Car Rentals in Brickell, the main driver must present a valid, physical driver’s license in good standing, a valid passport or government ID (for identification), and a major bank credit card in the driver’s name for the security deposit. We do not accept a third party’s card for the deposit.

For our Brickell location, the minimum age to rent is 21. Drivers between 21 and 24 can rent selected car categories but a daily young-driver surcharge will apply. Some vehicle classes may be limited to drivers 25 and older.

Yes. At Hola Car Rentals Brickell, drivers aged 21–24 can rent with a valid license and credit card, but a young-driver fee is charged per day and some higher categories (premium, specialty, large SUVs) may not be available to young drivers.

If your driver’s license is in English and clearly shows your full name, photo, and validity dates, you generally do not need an International Driving Permit at Hola Car Rentals Brickell. If your license is not in English, we require your original license plus an International Driving Permit or official translation.

Yes. At Hola Car Rentals Brickell we accept valid foreign driver’s licenses. If the license is not in English, you must also present an International Driving Permit or certified translation. You must always carry the original license, not a copy.

Yes. A major bank credit card in the main driver’s name is mandatory at Hola Car Rentals Brickell for the security deposit. We do not accept cash deposits and we do not allow using someone else’s credit card for the deposit.

The security deposit at our Brickell office must be placed on a credit card in the main driver’s name. Rental charges can usually be paid with credit or debit card. Cash is not accepted for deposits and is generally not accepted for rental payments.

The security deposit at Hola Car Rentals Brickell is a temporary authorization hold on your credit card. The exact amount depends on vehicle category and rental details. If the car is returned on time, with a full tank (unless you purchased prepaid fuel), and without new damage or unpaid fines, the hold is released. Banks typically release funds within 3–12 business days.

Our Brickell rentals include the basic liability coverage required to drive legally in Florida. Other protections such as Collision Damage Waiver (CDW/LDW), Theft Protection, Personal Accident Insurance, and extended liability are optional add-ons available at booking or at the counter.

At Hola Car Rentals Brickell you can add optional protections such as: Collision Damage Waiver (CDW/LDW) to reduce your responsibility for damage to the rental car; Theft Protection; Supplemental or extended liability coverage for higher third-party limits; Personal Accident Insurance for medical and accidental death benefits; and Roadside Assistance coverage for services like towing, flat tires, or fuel delivery.

Optional protections at Hola Car Rentals Brickell are not compulsory if you can prove adequate coverage from your personal auto policy or qualifying credit card and you are comfortable with the risk. However, Florida requires at least basic liability coverage; you must either rely on legally valid personal coverage or purchase additional liability from us. If you decline our protection, you are fully responsible for damage to the vehicle and any uncovered liability.

Often yes. Many major credit cards include rental car coverage if you pay the full rental with that card and decline our CDW/LDW. At Hola Car Rentals Brickell you may choose to rely on your card’s coverage, but you remain fully liable to us for any damage or loss and must claim reimbursement from your card issuer. Please confirm coverage, limits, and exclusions directly with your bank before pickup.

In many cases, personal auto policies extend to rental cars. At Hola Car Rentals Brickell, you may rely on such coverage if it is valid for rentals in Florida, but you are still contractually responsible to us for any damage or liability. We recommend bringing your policy’s declaration page or written proof of coverage and confirming details with your insurer before declining our optional protections.

If you decline our optional protections at the Brickell office and an incident occurs, you are financially responsible for damage to the rental car, towing, loss-of-use charges, and any liability or injury not covered by your own insurance or credit card. You will need to pay Hola Car Rentals and then seek reimbursement from your insurer or card provider if applicable.

Most Miami-area toll roads, including those around Brickell, are cashless and charged electronically. Our vehicles may be equipped with an electronic toll device or registered for license-plate tolling. At Hola Car Rentals Brickell we offer toll programs that typically involve either a daily convenience fee with included tolls, or per-use billing plus an administrative fee. Details and pricing are provided in your rental agreement.

You may try to avoid toll program fees by planning routes that do not use toll roads. However, many major routes in the Miami area are tolled and toll-by-plate without a plan can generate additional administration fees. At Hola Car Rentals Brickell, we recommend evaluating our toll package cost against your planned driving so you can choose the most economical option.

In many Miami rentals drivers successfully use their own SunPass transponder. At Hola Car Rentals Brickell, you may generally use your personal, properly mounted toll transponder, but you are responsible for ensuring it is correctly linked and working. If your transponder fails or is not detected, tolls and any associated fees may still be billed via our system under the rental agreement.

Our standard fuel policy in Brickell is full-to-full: you receive the vehicle with a full tank and must return it full. If you do not, we will refuel it and charge a refueling fee and a per-gallon rate stated in your contract. A prepaid fuel option may be available if you prefer to return the car with any fuel level.

Yes, Hola Car Rentals Brickell typically offers unlimited mileage on standard rentals within the permitted driving area. Any territorial limitations or mileage restrictions for specific offers or vehicle categories will be clearly shown at booking and in your rental agreement.

Most rentals from our Brickell location allow driving throughout Florida and often in other U.S. states, but certain geographic restrictions or surcharges may apply. Some contracts may limit out-of-state travel or one-way rentals. Always check your specific rental terms or ask our Brickell team before planning long-distance or interstate trips.

Yes. One-way rentals are generally possible, so you can pick up in Brickell and return at another authorized Hola Car Rentals office. A one‑way or drop-off fee usually applies and will be confirmed at the time of booking.

The standard maximum continuous rental period from our Brickell office is up to 30 days per contract, and it may be extendable for another period subject to vehicle availability and approval. Extensions must be requested before the original return time and may change the overall rate.

Hola Car Rentals Brickell generally offers a grace period of up to 2 hours after the scheduled return time. After the grace period, additional hourly or daily charges may apply according to the rate in your contract. Repeated or significant delays can also lead to a full extra day’s charge.

Yes. Additional drivers can be added at Hola Car Rentals Brickell if they meet the same age and license requirements as the main driver and are present with their documents at the counter. A daily additional-driver fee may apply unless included in a specific offer. Only registered drivers are covered by the rental’s protections.

Yes, pets are allowed in Hola Car Rentals vehicles rented from Brickell. However, you must protect the interior (for example, using covers or carriers) and return the vehicle clean and free of odors and excessive hair. Extra cleaning or odor-removal fees may be charged if additional detailing is required.

No. Our Brickell fleet is entirely non-smoking. If we detect cigarette, vape, or other smoke odors, or find burn marks, a significant cleaning and deodorizing fee will be charged to the renter.

Any traffic or parking fines incurred while using a Hola Car Rentals Brickell vehicle are the renter’s responsibility. If the authorities send the fine to us, we will pay it on your behalf when necessary and then charge the amount to you, plus an administrative fee as specified in your contract.

In case of an accident or damage, ensure everyone’s safety, call emergency services if needed, and, for significant incidents, contact the police for a report. Then contact Hola Car Rentals Brickell immediately using the number on your rental agreement. Take photos of the scene, vehicles, and any relevant signs, collect other parties’ details, and do not admit fault or make private settlements. We will guide you through the next steps and any insurance or claims process.

At pickup from our Brickell location, we encourage you to carefully inspect the vehicle, note any existing dents, scratches, or interior issues, and take timestamped photos or video. Ensure all visible damage is recorded in the rental condition report before leaving. On return, we will re‑inspect the vehicle. Proper documentation helps avoid disputes about pre-existing damage.

Yes. Most Brickell reservations can be modified or cancelled online or by contacting us directly. Non‑prepaid (pay-at-counter) bookings generally allow free cancellation before pickup. Prepaid reservations may involve a cancellation fee or no‑show charge depending on when you cancel. Always check the specific terms displayed during booking and in your confirmation email.

If you are due a refund, Hola Car Rentals processes it back to the original payment method used for the Brickell booking. For credit and debit cards, processing times depend on your bank and can take several business days. For prepaid reservations, applicable cancellation rules will be applied before any refund is issued.

For pickup at Hola Car Rentals Brickell, please bring: your confirmation or voucher, a valid physical driver’s license for each driver, your passport or government ID (if required), any International Driving Permit or translation if your license is not in English, a major credit card in the main driver’s name for the deposit, and any proof of personal or credit-card insurance you plan to rely on.

Most Brickell and Miami visitors choose compact or mid-size cars for easier parking and lower fuel use, especially in busy downtown and residential areas. Larger SUVs, convertibles, and premium cars are popular but can cost more and may be less practical for tight parking. Hola Car Rentals Brickell offers multiple categories so you can balance comfort, budget, and city maneuverability.

To get better availability and more competitive rates at Hola Car Rentals Brickell, booking at least about a week in advance is recommended, especially in high season, on holidays, or for popular vehicle categories.

At Hola Car Rentals Brickell we aim for transparent pricing. Potential extra charges can include young-driver surcharges, additional-driver fees, one-way drop charges, toll program fees, refueling if the tank is not full on return, late-return charges, cleaning or smoke fees, and charges for optional equipment or insurance you choose. All applicable fees are presented in your rental conditions and contract; we encourage you to read them carefully before signing.

Yes. At our Brickell location you can request extras such as child seats, GPS units or navigation support, and sometimes portable Wi‑Fi devices. These are subject to availability and daily charges. We recommend reserving them in advance when you book your car.

Basic assistance for serious mechanical failures is supported, but at Hola Car Rentals Brickell, extended Roadside Assistance Protection is usually an optional add-on. This product can cover services like towing, flat-tire help, jump-starts, lockout assistance, and fuel delivery. Without this option, some of these services may involve additional charges.

To ensure a smooth return at Hola Car Rentals Brickell: refuel shortly before arriving if you have a full-to-full policy and keep the receipt; arrive on time within your agreed return window; remove all personal items; and, if possible, take photos of the car’s condition and fuel gauge at drop-off. Returning during office hours allows a joint inspection and immediate clarification of any questions.

Our Brickell office operates during defined business hours. Late-evening pickups are subject to these hours and any after-hours arrangements that may be available at the time. We recommend checking the specific opening times for your rental date and informing us of your arrival time. If you arrive after closing and no after-hours pickup is arranged, you may need to return when the office reopens.

Before leaving our Brickell location, verify that the fuel level matches your contract, test the lights and basic controls, note and photograph any existing damage, confirm that any extras (child seat, GPS, toll device) are installed and working, and make sure all drivers and insurance choices are correctly listed on your rental agreement. Ask our team to clarify anything you don’t understand before you sign.