Alamo Car Rental
in Miami

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Hola Car Rentals is the only premium partner of the top car rental brands operating in Miami, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Miami.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Miami International Airport (MIA) is located inside the Rental Car Center (RCC), a dedicated facility separate from the terminals. To reach it, go to Level 3 of your arrival terminal and follow the purple and magenta signs for the MIA Mover train toward the Rental Car Center station, located between the Dolphin and Flamingo garages.

The MIA Mover is free and runs frequently. The train ride takes approximately 4 minutes, and the total journey from baggage claim to the Alamo counter is typically 10 to 15 minutes depending on your terminal and walking speed.

Once inside the RCC, follow Alamo signage to the counter on the upper levels. Vehicle pickup bays are located below the counter area. The RCC facility is open 24 hours, though Alamo counter hours may be limited between approximately 11 p.m. and 5 a.m. Confirm hours before a late-night Miami arrival.

Almost all toll roads in the Miami area are fully cashless, meaning there are no cash booths on expressways such as the Florida Turnpike and the I-95 Express lanes. Your Alamo rental vehicle in Miami will include an electronic toll device or a plate-based billing system.

At the Alamo counter in Miami you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your rental period
• Pay per use: Alamo records each toll via transponder or license plate and bills the toll amount plus daily or administrative processing fees to your credit card after the rental ends

If you opt out of the Alamo toll program, you may pay manually at the limited cash lanes still available on some roads, or purchase a Florida visitor toll pass. If you bring your own pass, inform the Alamo agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route. Note that some toll charges may appear on your card days or weeks after you return the vehicle, as toll agencies process invoices in batches.

To pick up your Alamo rental in Miami you must bring the following physical documents. Digital copies are not accepted at the counter.

• Original, unexpired driver's license in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license
• Physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted
• Passport or valid government photo ID
• Your booking confirmation showing Alamo as the partner brand
• Round-trip flight or cruise tickets if you are visiting Miami from abroad

At the Alamo counter in Miami, all named drivers must be present to show their license and sign the rental agreement. If a driver is not listed on the agreement, insurance protections may not apply.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Alamo rental in Miami.

Given that Miami expressways such as the Florida Turnpike and I-95 Express lanes are fully cashless and daily toll costs can reach US$5 to US$20, this benefit can offset a meaningful portion of your toll expenses.

To claim your cashback after returning your Alamo vehicle in Miami:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the Alamo rental agreement signed at pickup, and a toll invoice or statement showing charges paid

Refunds are issued to the original payment method used for your reservation and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

When you pick up your Alamo rental in Miami, the counter will place a temporary authorization hold on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the rental ends.

For standard vehicles at Alamo locations in the United States, including Miami, the typical hold is approximately US$300 to US$400. The exact amount can vary based on vehicle class, rental duration, and the specific Miami location. Premium or specialty vehicles may carry a higher hold.

Important requirements for the deposit at the Alamo counter in Miami:

• The card must be a physical major credit card with the driver's name printed on the card
• The card must be in the main driver's name
• Debit cards, prepaid cards, and virtual cards are not accepted
• You must have sufficient available credit to cover the hold plus any expected charges

After you return the Alamo vehicle in Miami, the hold is released. Your bank controls how quickly it reappears on your available credit, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.

Yes, you can add an additional driver to your Alamo rental in Miami, either as an included benefit or for a fee paid at the counter.

When the additional driver is not included in your rate, Alamo charges US$15 per day plus applicable taxes for each extra driver in Miami. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding a driver at the Alamo counter in Miami:

• The additional driver must be physically present at pickup
• They must present a valid driver's license and any required IDP
• They must sign the rental agreement
• They must meet the minimum age requirement (25 in Florida for most vehicle classes; drivers aged 21 to 24 may be accepted with a young-renter surcharge)

Only drivers listed on the Alamo rental agreement in Miami are covered by the vehicle's insurance protections. If someone drives who is not named on the contract, coverage may be void and additional charges could apply.

The minimum age to rent with Alamo in Miami without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter fee at the Alamo counter in Miami.

Drivers under 25 renting with Alamo in Miami should also be aware of vehicle class restrictions. Categories such as full-size SUVs, premium, luxury, convertibles, minivans, and vans are typically reserved for renters aged 25 and older. The classes most commonly available to drivers aged 21 to 24 are economy, compact, and intermediate vehicles.

Additional requirements that apply regardless of age at the Alamo Miami counter:

• Valid driver's license in good standing
• IDP if the license uses a non-Latin alphabet
• Physical major credit card in the main driver's name for the security deposit

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Alamo group rates fulfilled by Avis or Budget may waive the underage fee. Check your booking confirmation to see if this exception applies to your reservation.

Alamo rentals in Miami follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Alamo rental in Miami:

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Miami return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Alamo vehicle in Miami with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

Some Alamo counter locations in Miami may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this benefit applies to your Alamo rental in Miami as well.

If you experience a medical emergency, a highway breakdown, or another covered incident while driving in the Miami area or elsewhere during your trip, this coverage can help with:

• Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Alamo rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your Miami rental.

Coverage included with your Alamo rental in Miami depends on the rate plan you selected at booking. Check your confirmation for the specific protections listed.

The two main types of coverage relevant to your Alamo rental in Miami are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving the Alamo rental in Miami. Florida state law does not require rental companies to include minimum liability in all cases, so confirming this coverage is on your agreement is important

CDW/LDW does not cover tires, undercarriage, roof, or personal belongings. Only drivers named on the Alamo rental agreement in Miami are covered. If an incident occurs, report it to Alamo immediately using the number on your rental agreement and gather photos, location details, and any police report number.

Yes, one-way rentals are available with Alamo in Miami, allowing you to pick up at Miami International Airport and return the vehicle to a different city or airport in Florida or another state.

A drop-off fee may apply depending on your route. For example, a Miami pickup with a return to Orlando (MCO) may not incur a one-way fee due to the short distance, while longer routes such as Miami to Atlanta or Miami to New York typically do carry a fee.

How to check whether a drop-off fee applies to your Alamo Miami booking:

• During checkout, select your different return location and the system will display any applicable drop-off fee under the "To pay at destination" section
• Your booking confirmation will also list the fee if one applies
• The fee is paid at the Alamo counter in Miami at pickup and cannot be prepaid online

Cross-border one-way rentals (for example, Miami to Canada or Mexico) are often restricted or require prior approval from Alamo. Always confirm cross-border permissions on your rental agreement before driving out of the United States.

Yes, renting with Alamo at Miami International Airport (MIA) includes airport-related surcharges that are added to the base rental rate. These fees are standard for all rental companies operating from the Miami Rental Car Center.

Common airport fees you may see on your Alamo rental agreement in Miami include:

• Airport Concession Recovery Fee (ACRF): a percentage-based fee charged by Alamo to recover the cost of operating at MIA
• Customer Facility Charge (CFC): a per-day fee that funds the Rental Car Center facility and the MIA Mover train
• Florida state and local rental taxes

Whether these fees are included in your prepaid rate or due at the Alamo counter in Miami depends on your booking. Check your confirmation under "Taxes and Fees: Included" or "Total to pay at destination" to understand what is already covered.

If your confirmation shows taxes and fees as included and the Alamo counter in Miami still charges them separately, the No Extra Charges© guarantee may apply. Keep all paperwork and contact support after the rental is complete.

If your flight to Miami is delayed, Alamo will hold your reservation for up to 24 hours from the original scheduled pickup time. You do not need to cancel and rebook as long as you arrive within that window and the Alamo counter in Miami is still open.

Steps to follow if your Miami flight is delayed:

• If the delay is less than 24 hours, proceed to the Alamo counter at the Miami Rental Car Center as soon as you land. Take the free MIA Mover from Level 3 of your terminal to the RCC
• Confirm that the Alamo counter will still be open when you arrive, as overnight hours at Miami Airport are limited (roughly 11 p.m. to 5 a.m.)
• If the delay exceeds 24 hours, contact support via WhatsApp at +1 (786) 999-8312 or email [email protected] as soon as possible to discuss options

Bookings that are not picked up within 24 hours of the original time are typically forfeited with no refund. Arriving during Alamo's open counter hours in Miami is essential, so check the brand's hours if you expect a very late arrival.