Alamo Car Rental
in San Diego

Hola Car Rentals is the only premium partner of the top car rental brands operating in San Diego, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in San Diego.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in San Diego are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in San Diego charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter in San Diego is located at the consolidated Rental Car Center at 3355 Admiral Boland Way, San Diego, CA 92101, which is an off-site facility separate from the terminals at San Diego International Airport (SAN).

To get there after landing, go to the lower arrivals level and follow signs to the rental car shuttle staging area. Terminal 1 uses the east curb island and Terminal 2 uses the outer island. Free consolidated shuttles run every 5 to 15 minutes, though wait times may be longer during peak periods. The shuttle operates 24 hours a day.

Once at the Rental Car Center, Alamo offers a touch-screen kiosk check-in so you can skip the counter line. Use the kiosk to print your rental agreement, locate your vehicle on the lot, then present the agreement and your driver's license at the exit booth to drive away. Under normal conditions, plan for 30 to 60 minutes from baggage claim to being on the road.

The Alamo counter at San Diego International Airport (SAN) operates daily from 05:30 to 23:59.

If you need to return your vehicle after hours, Alamo in San Diego provides the following options:

• Park the vehicle as instructed at the return facility located at 3555 Admiral Boland Way (adjacent to the pickup facility)
• Drop your keys in the designated dropbox
• Use the 24-hour complimentary shuttle back to the airport terminals

For returns after 11:00 PM or before 4:30 AM, Alamo directs customers to the National Car Rental area at 3555 Admiral Boland Way, where shuttle service is also available. If your flight arrives outside counter hours, your booking will be held for up to 24 hours from the original pickup time, so plan accordingly.

To pick up your Alamo rental car in San Diego, you must present the following physical documents at the counter:

• A valid, unexpired driver's license (physical original, not digital) in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used alone.

All documents must be physical. Digital versions are not accepted at the Alamo counter in San Diego or at any other rental location.

San Diego itself has very limited toll exposure compared to other parts of California. However, if you drive north toward Los Angeles or into Orange County with your Alamo rental, you may encounter toll roads including SR-73, SR-241, SR-261, and SR-133, as well as express lanes on freeways such as I-10 and I-110. All of these are cashless and use California's FasTrak electronic system.

Your Alamo vehicle in San Diego will already include an electronic toll device or a plate-based billing system. At pickup you have two options:

• Purchase an unlimited toll package, typically US$11 to US$25 per rental day depending on the location
• Decline the package and pay per use, in which case Alamo will charge you the actual toll amounts plus administrative processing fees, which may appear on your card days or even weeks after you return the vehicle

You may also opt out and pay tolls directly through the toll agency's website, or use a compatible personal FasTrak pass. If you bring your own pass, inform the Alamo counter agent so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, every Alamo booking made through Hola Car Rentals in San Diego includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Although San Diego itself has very limited toll roads, you may encounter cashless tolls if you drive toward Orange County or Los Angeles. Any tolls you pay on those routes are eligible for the cashback.

To claim your refund:

• Email [email protected] within 30 days of returning your Alamo vehicle in San Diego
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the rental agreement signed at the Alamo counter, and a toll invoice or statement showing the charges

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

Yes, a physical major credit card in the main driver's name with the driver's name printed on the card is required at the Alamo counter in San Diego. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the security deposit hold.

At pickup, Alamo will place a temporary authorization hold on your card, which reduces your available credit until the rental is closed and your bank releases the hold. For standard vehicles in the United States, typical holds range from US$300 to US$400, though the exact amount depends on the vehicle class and location.

A few things to keep in mind before arriving at the San Diego Alamo counter:

• Even if you prepaid your booking, a physical credit card is still required for the hold
• The card must be in the main driver's name, not a third party's
• Notify your bank of your travel dates to prevent fraud blocks on an in-person authorization
• Bring a backup credit card in case your primary card is declined

The hold is released after you return the vehicle, but your bank controls when it appears back on your available credit, which can take up to 15 business days.

An International Driving Permit (IDP) is not always mandatory for renting from Alamo in San Diego, but it depends on your license.

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required alongside your original license. Without it, the Alamo counter in San Diego may refuse to complete the rental.

If your license is in English or uses the Latin (Roman) alphabet, an IDP is recommended but not strictly required. However, having one can prevent complications at the counter.

Important points to remember:

• The IDP is a translation document only and cannot be used without your original license
• You must obtain the IDP in your home country before traveling to San Diego
• All documents presented at the Alamo counter must be physical originals; digital versions are not accepted

Yes, you can add an additional driver to your Alamo rental in San Diego, but the additional driver must be physically present at the counter at pickup with their own valid driver's license.

Whether there is a fee depends on your rate:

• If your booking confirmation states "Additional driver free of charge," the first extra driver is included at no cost
• If not included, Alamo charges US$15 per day for additional drivers in San Diego and across the United States

Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW and liability coverage. If someone drives the Alamo vehicle in San Diego without being named on the contract, coverage may be void.

Age rules also apply. Additional drivers must meet the minimum age requirements for the location. If the additional driver is under 25, a young-driver surcharge may apply or the driver may not be accepted depending on the vehicle class.

Most Alamo bookings made through Hola Car Rentals in San Diego include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if something unexpected happens during your trip, such as a medical emergency on the highway or a flight disruption before or after your San Diego rental.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance, contact the provider 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. It is designed for travelers visiting San Diego from other countries. It also does not cover damage to the Alamo rental vehicle itself, which is handled separately by CDW/LDW coverage.

Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, one-way rentals are possible with Alamo, allowing you to pick up in San Diego and return in a different city such as Los Angeles. However, a drop-off fee may apply depending on the route, vehicle class, and dates.

When booking a one-way rental through Hola Car Rentals, the drop-off fee will be shown on the rate details page under the "To pay at destination" section before you confirm. This fee is paid at the Alamo counter in San Diego at pickup and cannot be prepaid online.

A few things to keep in mind:

• The drop-off fee is separate from mileage, fuel, and tolls
• Changing your return location after booking may reprice the rental and recalculate the fee
• Cross-border one-ways, such as returning in Mexico, may be restricted or require special authorization from Alamo

If no drop-off fee appears during your search, it means the specific San Diego to destination route does not carry one for that rate.

The minimum age to rent from Alamo in San Diego without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter fee on top of the base rental rate.

California does not have a state law requiring rentals to drivers under 21, so the minimum age at the San Diego Alamo location is 21 for most vehicle classes.

Additional restrictions for drivers under 25 in San Diego include:

• Most premium, full-size, luxury, SUV, minivan, and convertible categories are restricted to renters aged 25 and older
• Economy, compact, and intermediate vehicles are typically available to younger renters
• A major credit card in the main driver's name is still required regardless of age

If you are between 21 and 24, Budget for the young-driver surcharge when comparing rates for your San Diego Alamo rental. The surcharge is paid at the counter and is not included in the prepaid booking total.

Alamo rentals in San Diego follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your San Diego Alamo rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the gauge and odometer at pickup
• Refuel within approximately 10 miles of the return facility at 3555 Admiral Boland Way before dropping off the vehicle
• Keep your final fuel receipt as proof in case of any dispute

If you return the Alamo vehicle in San Diego with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than pump prices, plus a refueling service fee.

If the vehicle was not full at pickup, ask the agent to record the exact starting level on the agreement and return it at that same level to avoid charges.

The insurance coverage included in your Alamo rental in San Diego depends on the rate plan you selected when booking through Hola Car Rentals.

Common coverages available for San Diego Alamo rentals include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism, subject to any applicable deductible
• Third-Party Liability (LIS/ALI/SLI), which covers bodily injury and property damage you may cause to others while driving the Alamo vehicle in San Diego

CDW/LDW does not cover damage to other vehicles or injuries to third parties. LIS/ALI/SLI does not cover damage to the Alamo rental itself. These two coverages complement each other.

Neither coverage includes your personal belongings or your own medical expenses. Those require separate Personal Effects Coverage (PEC) or Personal Accident Insurance (PAI).

Check your booking confirmation to see exactly which coverages are included in your rate and whether a deductible applies. All drivers must be named on the Alamo rental agreement in San Diego for coverage to be valid.