Avis Car Hire
in Toronto

EASTER  45% OFF   

Hola Car Rentals is a premium partner of the leading car hire companies in Toronto, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Toronto.

No. With Hola Car Rentals, all costs and charges for your booking in Toronto are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Toronto charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Toronto Pearson International Airport, the Avis hire desk is located at the Car Hire Centre next to Viscount Station, not inside the terminal building itself.

To reach it from either terminal, take the LINK Train, a free airport train that runs 24 hours a day, 7 days a week, with trains every 4 to 8 minutes.

• From Terminal 1: after collecting your luggage, follow signs for the LINK Train and board towards Viscount Station
• From Terminal 3: follow signs for the LINK Train after baggage claim and ride to Viscount Station
• The train journey takes approximately 5 minutes; total door-to-counter time is roughly 10 to 15 minutes

Once at Viscount Station, walk to the Car Hire Centre and proceed to the Avis counter. Bring your booking confirmation, a physical major credit card in the main driver's name, and your valid driving licence. The Avis Toronto airport counter hours are Sunday through Saturday, 6:00 AM to 1:00 AM, with a key drop available for after-hours returns.

To collect your Avis hire in Toronto, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driving licence in the main driver's name
• A physical major credit card with the driver's name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driving licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence. Obtain it in your home country before travelling to Toronto, as it cannot be issued abroad.

All additional drivers must also be present at the Avis Toronto counter with their own valid licence and documents.

The main toll road affecting Avis hire drivers in the Toronto area is Highway 407 ETR, a privately operated, fully electronic highway spanning 108 km across the Greater Toronto Area.

• Highway 407 ETR is 100% cashless. There are no toll booths. Tolls are billed by photographing the vehicle's licence plate
• Costs are distance-based and vary by time of day and zone. A sample 25 km peak-period trip can total approximately CAD 30.45, including a per-trip charge and a camera charge for vehicles without a transponder
• Major motorways such as the 401, 400, and QEW are toll-free

If you drive on the 407 ETR without enrolling in a toll programme, the Avis hire company will be billed and will then charge your credit card for the toll amount plus administrative fees. GPS navigation systems sometimes default to the 407 ETR for speed, so check your route settings before driving in the Toronto area to avoid unexpected charges.

Ontario has no congestion charges or emissions zones, so the 407 ETR is the only toll consideration for most Toronto hires.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Toronto.

This is especially useful on the Toronto area's Highway 407 ETR, where a single trip can cost CAD 30 or more depending on distance and time of day.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid

Example: if your booking total is US$600, the 5% cap is US$30. If you paid US$18 in tolls on the 407 ETR, you receive US$18 back. If you paid US$50, you receive US$30 (the cap). Refunds are issued to your original payment method within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

When collecting your Avis hire car in Toronto, you will have the option to enrol in a toll programme that covers the Highway 407 ETR and other electronic toll roads in the area.

• Avis typically offers an unlimited daily toll package, with costs generally ranging from approximately CAD 10 to CAD 15 per day, sometimes capped at a maximum per hire period
• If you decline the programme and still drive on the 407 ETR, Avis will charge your credit card for the actual toll amount plus an administrative fee per toll event
• Some GPS devices default to the 407 ETR as the fastest route, so be aware of your navigation settings if you want to avoid tolls entirely

You can also opt out of the Avis toll programme entirely and use toll-free alternatives such as Highway 401, Highway 400, or the QEW for most Toronto area routes. If you choose to opt out, inform the Avis counter agent at collection so the toll device is noted accordingly. Review the hire agreement carefully before signing to understand the exact daily rate and any cap that applies to your Toronto hire.

When collecting your Avis hire in Toronto, a temporary authorisation hold will be placed on your credit card at the counter. This is not a charge; it reduces your available credit until the hire is closed and your bank releases the hold.

For Avis hires in Canada, including Toronto, typical holds are approximately CAD 300 to CAD 500 for standard vehicles. Some Toronto locations may require a minimum authorisation of approximately CAD 750, particularly for premium or larger vehicle classes.

• The hold must be on a physical, major credit card in the main driver's name with the name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Even if you prepaid your booking, a credit card hold is still required at the Avis Toronto counter

After you return the vehicle, the hold is released. Your bank or card issuer controls when it reappears as available credit, which can take up to 15 working days. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your Avis hire in Toronto, but the additional driver must be present at the counter at the time of collection.

For Avis in Toronto, the following rules apply:

• The additional driver must be at least 25 years old
• They must present a valid driving licence and sign the additional driver form at the Avis counter
• The fee is CAD 13.00 per hire day, with a maximum charge of CAD 91.00 per week and a cap of CAD 182.00 per additional driver per hire

Some drivers are exempt from the additional driver fee at Avis Toronto locations, including spouses, domestic partners, and employers or employees of the main renter, provided they hold a valid licence.

If your Hola Car Rentals booking confirmation states that an additional driver is included at no charge, confirm this with the Avis agent at the Toronto counter and ensure the fee is not added to your contract. Only drivers listed on the hire agreement are covered by the vehicle's protections, so never allow an unlisted person to drive the car.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can help if you experience an emergency during your Avis hire in Toronto or anywhere in Canada.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Toronto hire, contact the provider 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Toronto, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Important: this travel assistance benefit does not apply to Canadian or US residents. It is designed for travellers visiting Toronto from outside North America. It also does not cover damage to the Avis hire vehicle itself, which is handled separately by CDW or LDW coverage.

Avis has multiple locations in Toronto with different operating hours. Confirm the hours for your specific collection location on your booking confirmation before you travel.

• Toronto Pearson International Airport (YYZ), 5990 Airport Rd, Mississauga: Sunday through Saturday, 6:00 AM to 1:00 AM. A key drop is available for after-hours returns
• Brookfield Place (161 Bay St, Concourse Level): Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, Sunday 9:00 AM to 5:00 PM
• Carlingview Drive location (171 Carlingview Dr): Monday through Friday 7:00 AM to 5:00 PM, Saturday 7:00 AM to 3:00 PM, Sunday 8:00 AM to 4:00 PM. Free pickup is offered at this location

The Avis airport location at Toronto Pearson offers the longest daily hours and is the most convenient option for early morning or late-night arrivals. If you plan to collect or return outside standard hours at a downtown Toronto Avis location, contact the branch in advance to confirm after-hours arrangements.

Yes, one-way hires are possible with Avis in Toronto, but a drop-off fee may apply depending on your return location, vehicle class, and the distance between cities.

• Returning to a different Avis location within the same Toronto metropolitan area may not incur a drop-off fee
• Returning to a different Canadian city, such as Ottawa or Montreal, typically triggers a one-way drop-off fee that varies by route and season
• Cross-border one-way hires, for example collecting in Toronto and returning in a US city, may be restricted or carry higher fees depending on Avis policy

The drop-off fee for your specific route will be shown during the booking process on the Hola Car Rentals website under the details page for the rate you select. It appears in the section labelled as charges due at destination. This fee cannot be prepaid and is paid directly to Avis at the Toronto collection point or at the return location.

If you change your return location after booking, the fee may be recalculated. Always review your confirmation to verify the disclosed drop-off fee before travelling.

Avis hires in Toronto follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At collection, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Toronto collection point
• Refuel within approximately 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Toronto with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

If the car was not full at collection, ask the Avis agent to record the exact starting level on the agreement. You are then only required to return it at that same level. For after-hours returns at the Toronto airport key drop, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone.

Yes, when hiring with Avis in Toronto, a basic level of third-party liability cover is included by law. Canadian provincial law requires every hire vehicle to carry statutory third-party liability insurance, so this protection follows the car automatically.

However, the statutory minimum may not be sufficient for all situations. You can purchase supplementary liability insurance (LIS or SLI) to increase your coverage limits, which is available as an add-on through Hola Car Rentals at checkout or at the Avis Toronto counter.

• Statutory liability covers bodily injury and property damage you cause to other people while driving the Avis hire in Toronto
• It does not cover damage to the hire vehicle itself, which requires CDW or LDW cover
• It does not cover your own injuries (handled by Personal Accident Insurance) or your belongings (handled by Personal Effects Cover)

Only drivers listed on the Avis hire agreement are covered. If someone not named on the contract drives the vehicle in Toronto, the liability cover may be void. Review your booking confirmation to confirm exactly what liability limits are included in your rate before collection.

Driving an Avis hire car in Toronto involves a few road characteristics that can surprise first-time visitors, particularly those accustomed to grid-based city layouts.

• Toronto's downtown core does not follow a uniform one-way grid. One-way streets evolved piecemeal from narrow historic lanes, and paired arterials such as Richmond Street westbound and Adelaide Street eastbound replace what might otherwise be a single two-way road
• Highway 401, which passes through the Toronto area, is one of the busiest motorways in North America, widened to 12 lanes in some sections with a separate collector and express lane system. Merging and lane changes require extra attention
• The Gardiner Expressway, which runs along the Toronto waterfront, is known for severe and prolonged congestion, particularly at the Jarvis Street interchange
• Weekend afternoon congestion in Toronto has increased significantly in recent years, with peak delays now occurring between 1:00 PM and 6:00 PM on Saturdays and Sundays, driven by entertainment districts rather than commuter patterns

When returning your Avis vehicle in Toronto, allow extra travel time if you are driving from the downtown core to the airport, especially on weekend afternoons or during major events that may close streets near Yonge Street or the waterfront.