Aluguel de Carros Enterprise
em Seattle

A Hola Car Rentals é a única parceira premium das principais marcas de aluguel de carros que operam em Seattle, oferecendo a você acesso exclusivo à nossa tarifa All Inclusive+. Essa tarifa inclui benefícios que nenhuma outra empresa pode igualar:

• Proteção de responsabilidade civil gratuita a partir de US$ 300.000 em caso de acidente (válida apenas para certas tarifas e itinerários)
• Reembolso de pedágios: recupere até 5% do valor total da reserva pelos pedágios incorridos durante o seu período de aluguel
• Assistência médica de viagem premium com cobertura de até US$ 150.000 para no máximo 5 passageiros em caso de emergência médica, excluindo condições pré-existentes
• Garantia No Extra Charges©: se o balcão cobrar algo que não consta na sua confirmação e que não é um adicional opcional aceito por você, a Hola Car Rentals trabalhará para remover ou reembolsar a cobrança após verificação

Tudo isso sem custo adicional, garantindo uma experiência de aluguel completamente protegida e tranquilidade durante toda a sua viagem em Seattle.

Não. Com a Hola Car Rentals, todos os custos e cobranças da sua reserva em Seattle são apresentados claramente no momento da reserva e no e-mail de confirmação, para que você saiba exatamente o que está pagando antes de chegar ao balcão.

Além disso, cada reserva da Hola Car Rentals inclui a garantia No Extra Charges©. Esta é uma garantia de preços (não uma proteção) que protege você caso o balcão em Seattle cobre por algo que não estava listado na sua confirmação e que não era um adicional opcional que você aceitou. Se isso acontecer, a Hola Car Rentals trabalhará com o parceiro de aluguel para remover ou reembolsar a cobrança após verificação.

Os únicos custos fora desta garantia são:

• Adicionais opcionais escolhidos no balcão (GPS, cadeirinhas para crianças, combustível pré-pago)
• Cobranças por uso (pedágios, diferença de combustível, multas de trânsito)

After landing at Seattle-Tacoma International Airport (SEA), the Enterprise rental counter is located in the consolidated rental car facility at 3150 S 160th St, Suite 508, Seatac, WA 98188. Enterprise is not inside the main terminal.

• After collecting your baggage, exit near Carousel 1 or Carousel 15 and walk to the designated shuttle bus stop.
• Board the frequent shuttle to the consolidated rental car facility.
• Proceed to the Enterprise counter at Suite 508, or use the self-service kiosks to complete your agreement and collect your keys.

Note that ongoing construction at the Seattle airport may cause delays, so allow extra time between your flight arrival and when you plan to drive away. If you booked through Hola Car Rentals, have your booking confirmation ready to present at the Enterprise counter.

The Enterprise downtown Seattle branch is located at 1601 3rd Ave, Seattle, WA 98101. Unlike the airport location, there is no shuttle service and no pick-up service available at this address.

• Go directly to the street-level counter at 1601 3rd Ave.
• Counter hours are Monday through Friday 07:30 AM to 06:00 PM, Saturday and Sunday 07:30 AM to 04:00 PM.
• For after-hours returns, park on Level A of the parking garage at 1601 3rd Ave and leave your keys in the drop box to the left of the elevator on Level A.

If you are arriving from Seattle-Tacoma International Airport and plan to pick up at the downtown Enterprise branch, arrange your own transportation to 1601 3rd Ave, as no airport shuttle connects to this location. Confirm your reservation details match the downtown Seattle address before traveling.

Yes, Seattle and the wider Washington state area use fully cashless, electronic-only tolls. There are no cash booths on any tolled road. The system is called Good To Go!, managed by the Washington State Department of Transportation.

Common tolled routes you may encounter near Seattle include:

• SR 520 Bridge (Seattle to Bellevue): US$3.25 to US$6.30 for standard passenger vehicles.
• Tacoma Narrows Bridge (SR 16): US$5.25 to US$7.25 for standard vehicles.
• I-405 Express Toll Lanes: variable pricing, up to US$18 each way at peak times.
• SR 509 Expressway near the port: US$1.20 to US$2.40, with a US$3 surcharge for Pay By Mail.

Your Enterprise rental vehicle comes equipped with an electronic toll device. At the Seattle counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use. If you drive a tolled road without enrolling, tolls are billed via Pay By Mail at higher rates, and Enterprise will charge them to your card along with administrative fees after the rental ends.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Enterprise rental in Seattle.

Given that Seattle-area toll roads such as the SR 520 Bridge, the Tacoma Narrows Bridge, and the I-405 Express Toll Lanes can add up quickly, this benefit is worth claiming. Here is how:

• Email [email protected] within 30 days of returning your Enterprise vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals confirmation, the Enterprise rental agreement, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts or transponder statements from your Seattle trip.

To collect your Enterprise rental in Seattle, you must present the following physical documents at the counter:

• A valid, unexpired driver's license with a photograph, valid for the entire rental period. Digital licenses, photocopies, and learner's permits are not accepted.
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license. Obtain it in your home country before traveling to Seattle, as it cannot be issued to foreign license holders in the United States.

All documents must be physical originals. Enterprise at the Seattle counter will not accept digital versions.

Yes, a major credit card in the main driver's name is required to rent from Enterprise in Seattle. The card must be a physical card with the driver's name printed on it, and it must have sufficient available credit to cover the security deposit hold.

Debit cards have limited acceptance at Enterprise in Seattle. They may be used for specific vehicle classes only, including Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small, and Standard SUVs with seating for up to 5 passengers. Prepaid cards and virtual cards are not accepted for the deposit under any circumstances.

A few important points to keep in mind before arriving at the Seattle Enterprise counter:

• The typical security hold in the United States is approximately US$300 to US$400, though the exact amount varies by vehicle class and location.
• The hold reduces your available credit until your bank releases it after the rental, which can take up to 15 business days.
• Notify your bank of your travel plans to prevent the in-person authorization from being flagged as suspicious.
• Bring a backup credit card in your own name in case your primary card is declined.

Adding an extra driver to your Enterprise rental in Seattle costs US$15 per day plus applicable taxes, paid at the counter. There is no daily cap mentioned for Enterprise, unlike some other brands.

One exception applies: if your Hola Car Rentals booking confirmation explicitly states that an additional driver is included at no charge, you will not pay this fee for the first extra driver. Always check your confirmation before arriving at the Seattle Enterprise counter.

Requirements for any additional driver at the Seattle Enterprise location:

• The additional driver must be present at pick-up and show a valid driver's license.
• They must meet the minimum age requirements. Drivers under 25 may be subject to a young-driver surcharge on top of the additional driver fee.
• If their license is not in English or uses a non-Latin alphabet, they will also need an International Driving Permit.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Enterprise rental agreement are covered by protections such as CDW/LDW. Never allow an unlisted person to drive the vehicle.

The minimum age to rent from Enterprise in Seattle without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the Seattle Enterprise counter, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to drivers 25 and older include Full Size sedans, Full Size SUVs, Minivans, Vans, Convertibles, Luxury, and Premium categories. Drivers aged 21 to 24 are generally limited to Economy, Compact, Intermediate, and Compact SUV classes.

Washington state does not have the same exceptions as New York or Michigan, so the standard Enterprise policy applies in Seattle. Drivers under 21 are not eligible to rent.

If you are 21 to 24 and booking through Hola Car Rentals, note that the Avis and Budget underage fee waiver for Latin American and Caribbean travelers does not apply to Enterprise rentals in Seattle. Budget accordingly for the daily surcharge when planning your trip.

Enterprise rentals in Seattle include a basic level of liability protection by default, but this is not comprehensive coverage. Understanding what is and is not included is important before you drive away from the Seattle counter.

What Enterprise typically includes in Seattle:

• Uninsured and underinsured motorist (UM/UIM) coverage for bodily injury and property damage, equal to Washington state minimum financial responsibility limits.
• Excess liability up to US$100,000 per accident, or the state-mandated minimum, whichever is greater. Coverage applies only within the United States and Canada while an authorized driver operates the vehicle.

What is not automatically included:

• Collision Damage Waiver (CDW/LDW): covers damage to the rental vehicle itself. Without it, you are responsible for repair costs up to the vehicle's value.
• Supplemental Liability Insurance (SLI/LIS): provides higher limits for third-party bodily injury and property damage beyond the state minimum.

When booking through Hola Car Rentals, review your confirmation to see which protections are included in your selected rate plan. If CDW or SLI is not listed, consider adding it before your Seattle Enterprise pickup.

Seattle has some genuinely unusual road characteristics that can catch first-time drivers off guard, even those experienced with driving in other major US cities.

Key things to know before driving your Enterprise rental in Seattle:

• Seattle's street grid is fragmented. The downtown core, Pioneer Square, First Hill, and Belltown each follow different grid orientations, meaning streets can abruptly change direction or name without warning at intersections.
• One-way streets are widespread throughout Seattle. Avenues generally run north-south and streets east-west, but topography and historical land claims create many exceptions.
• No non-freeway road runs uninterrupted north-south across the city due to rivers, canals, lakes, ravines, and hills. Plan routes carefully using a navigation app rather than relying on a printed map.
• Interstate 5 through downtown Seattle does not follow standard interstate design. It has an unusually high number of exits per mile and left-side merges, which can be disorienting at highway speeds.
• Directional address prefixes such as "E" (east of Broadway) disappear in the pure downtown core, which can complicate navigation by address.

Use a real-time navigation app for all driving in your Seattle Enterprise rental, especially in the oldest neighborhoods near Elliott Bay.

Yes, one-way rentals with Enterprise are possible in Seattle, but a drop-off fee will apply when you return the vehicle to a different location than where you picked it up.

How the drop-off fee works for Seattle Enterprise one-way rentals:

• The fee is route-specific and varies by the cities involved, the vehicle class, the season, and the distance.
• Same-city returns (for example, picking up at Seattle-Tacoma International Airport and returning to the downtown Seattle Enterprise branch at 1601 3rd Ave) often carry no drop-off fee.
• Returns to a different city or state typically do carry a one-way fee.
• Cross-border one-ways (for example, returning to Canada) may be restricted or carry significantly higher fees depending on Enterprise policy.

When booking through Hola Car Rentals, the drop-off fee for your specific Seattle Enterprise route is shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is paid directly to Enterprise at pick-up or return. Review your confirmation carefully to confirm the amount before your trip.

Enterprise rentals in Seattle follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow to avoid fuel fees on your Seattle Enterprise rental:

• At pick-up, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your rental, use the correct fuel type as shown in the vehicle. Wrong-fuel incidents are not covered by the fuel policy.
• Before returning, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full en route.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns at the downtown Seattle Enterprise location (1601 3rd Ave, Level A), leave the receipt in the drop envelope and keep a photo of the full gauge on your phone.

If you return the vehicle below the recorded starting level, Enterprise will charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a service fee.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Enterprise rental in Seattle as well. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible travelers, the coverage includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Enterprise rental in Seattle, for example after a highway breakdown or an accident on I-5 or the SR 520 Bridge, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number (format: HOLA followed by your booking number), your location, and a brief description of the situation ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your Seattle Enterprise reservation.