Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 17 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Augusta include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Augusta, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Augusta.

Will I face unexpected charges at the Thrifty counter in Augusta when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Augusta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Augusta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Thrifty counter at Augusta Regional Airport?

The Thrifty counter serving Augusta is located at Augusta Regional Airport (AGS), at 1501 Aviation Way, Augusta, GA 30906. After landing, proceed through baggage claim and head to the hire car counter inside the terminal. Thrifty also provides shuttle service from the airport to support access to the pickup area.

Counter hours at the Augusta location are 7:00 AM to 11:59 PM Sunday through Friday, and 7:00 AM to 10:00 PM on Saturday. If your flight arrives close to closing time, have your booking confirmation, driver’s licence, and credit card ready to speed up the process at the Thrifty desk.

What are the Thrifty counter hours at Augusta Airport?

The Thrifty counter at Augusta Regional Airport (AGS) operates on the following schedule:

  • Sunday through Friday: 7:00 AM to 11:59 PM
  • Saturday: 7:00 AM to 10:00 PM

If you are arriving in Augusta on a late-night flight, verify that your arrival falls within these hours before booking. Thrifty does not confirm after-hours key-drop availability at this location, so planning your arrival during counter hours is strongly recommended. Holiday hours may differ, so check your booking confirmation for any updates closer to your travel date.

What documents do I need to pick up a Thrifty hire car in Augusta?

To collect your Thrifty hire in Augusta, you must bring the following physical documents:

  • A valid, original driver’s licence in the main driver’s name
  • A major credit card with the driver’s name printed on the card, for the authorisation hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. The IDP is a translation only and cannot be used without the original licence. Obtain it in your home country before travelling to Augusta, as it cannot be issued locally. All documents must be physical; digital copies are not accepted at the Thrifty counter.

How do tolls work for a Thrifty hire car in Augusta, Maine?

If you are driving a Thrifty hire car in or around Augusta, Maine, the primary toll system you will encounter is E-ZPass, which operates on the Maine Turnpike (I-95). E-ZPass is an electronic transponder system accepted across 19 states in the Northeast, Mid-Atlantic, and Midwest. Cash toll booths have largely been eliminated in Maine, so cashless payment is the norm.

Your Thrifty hire vehicle in Augusta comes equipped with an electronic toll device. At the counter, you can choose between:

  • An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day, depending on the partner programme)
  • A pay-per-use option, where actual toll charges plus administrative processing fees are billed to your card after the hire

If you drive through a cashless toll lane without enrolling in a programme, Thrifty will receive a notice and charge your card for the toll plus any processing fees, which may appear on your statement several weeks after the hire ends. Review the toll programme terms carefully before signing the hire agreement in Augusta.

Is there a young driver surcharge for Thrifty hires in Augusta?

Yes, Thrifty charges a young driver surcharge for renters under 25 years old in Augusta. Drivers aged 20 to 24 are charged approximately US$25 per day at the Augusta Bush Field Airport location. This fee is paid at the counter and is separate from your prepaid booking total.

Additional points to keep in mind for younger drivers hiring with Thrifty in Augusta:

  • The minimum hire age is generally 20 at this location
  • Certain vehicle classes such as premium, luxury, full-size SUVs, minivans, and convertibles are typically restricted to drivers aged 25 and older
  • A major credit card in the main driver’s name is still required for the authorisation hold

Drivers aged 25 and over are not subject to any underage surcharge when hiring with Thrifty in Augusta.

How much is the security deposit for a Thrifty hire in Augusta?

When picking up a Thrifty hire car in Augusta, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically in the range of US$300 to US$400, though the exact amount can vary based on the vehicle class, hire duration, and location-specific policies at the Augusta counter.

Important things to know about the deposit hold:

  • It is a temporary authorisation, not a charge, but it reduces your available credit until released
  • Only a major credit card with the driver’s name printed on the card is accepted; debit and prepaid cards are not accepted for the hold
  • After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release
  • Bring a backup credit card in case your primary card is declined at the Augusta Thrifty counter

The exact hold amount is set by Thrifty at the Augusta desk and cannot be confirmed in advance.

Can I get tolls cashback on my Thrifty hire in Augusta?

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in Augusta, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire period.

This is especially useful in Augusta, Maine, where the Maine Turnpike (I-95) uses the cashless E-ZPass system and toll charges can add up over a multi-day hire. To claim your cashback after returning your Thrifty vehicle in Augusta:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals confirmation, the signed hire agreement from Thrifty, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted, so file your claim promptly after your Augusta hire ends.

How does the car return process work at Augusta Airport with Thrifty?

When returning your Thrifty hire car at Augusta Regional Airport (AGS), follow the hire car return signs as you approach the airport on Aviation Way. The drop-off area is located near the main terminal building.

To ensure a smooth return with Thrifty in Augusta:

  • Refuel within approximately 10 miles of the Augusta airport before returning, and keep your fuel receipt as proof of a full tank
  • Take a photo of the dashboard showing the fuel gauge and odometer at the time of return
  • Return the vehicle during counter hours (7:00 AM to 11:59 PM Sunday through Friday, 7:00 AM to 10:00 PM Saturday) to have an agent process the return in person
  • If returning after hours, follow any key-drop instructions provided in your Thrifty hire agreement and keep all documentation

Note that Thrifty applies a Full-to-Full fuel policy, meaning you received the car with a full tank and must return it full. Returning below the recorded level may result in a refuelling charge plus a service fee billed to your card.

Are there road construction detours I should know about when driving a Thrifty hire in Augusta?

Yes, Augusta has significant ongoing road construction that can affect drivers unfamiliar with the area, particularly those picking up a Thrifty hire at Augusta Regional Airport and heading into the city.

Key disruptions to be aware of include:

  • Mount Vernon Avenue, a major city thoroughfare, has been converted to one-way northbound traffic during utility and road overhaul work, requiring detours via Townsend Road and Northern Avenue
  • I-95 bridge replacement projects near Augusta have introduced temporary 3-lane configurations, shifted on-ramps with sharper curves, and banned left turns at certain intersections, with new detour routes through I-95 interchanges
  • Ongoing Maine DOT work through 2028 affects Route 201, Route 202, Route 3, and I-95 northbound, creating persistent lane closures and changing traffic patterns

When driving your Thrifty hire in Augusta, use a GPS or navigation app set to real-time traffic to adapt to these changing conditions. First-time visitors should allow extra travel time, especially when navigating I-95 interchanges near the airport, where shifted on-ramps and sweeping curves can be disorienting.

Can I add an additional driver to my Thrifty hire in Augusta?

Yes, you can add an additional driver to your Thrifty hire in Augusta, but the additional driver must be present at the counter at the time of pickup with a valid driver’s licence.

For Thrifty in Augusta, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is paid at the Augusta counter and is not part of your prepaid booking total.

Requirements for adding an additional driver with Thrifty in Augusta:

  • The additional driver must appear in person at the Augusta counter and sign the hire agreement
  • They must present a valid driver’s licence, and an IDP if their licence uses a non-Latin alphabet
  • They must meet the minimum age requirements; drivers under 25 may be subject to a young driver surcharge
  • If your Hola Car Rentals confirmation explicitly states that one additional driver is included at no charge, confirm this with the Thrifty agent in Augusta before signing
Do I need a credit card to pick up a Thrifty hire in Augusta?

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required to pick up your Thrifty hire in Augusta. The card is used to place a temporary authorisation hold at the counter.

Key rules for the credit card at the Augusta Thrifty counter:

  • The card must be a major credit card (Visa and Mastercard are confirmed as accepted); debit cards and prepaid cards are not accepted for the deposit hold
  • The card must be physical; digital wallets, virtual cards, and single-use card numbers are not accepted
  • The name on the card must match the main driver’s name on the hire agreement
  • You must have sufficient available credit to cover the hold, which is typically US$300 to US$400 for standard vehicles in Augusta

Even if you have fully prepaid your Thrifty booking in Augusta, you are still required to present a physical credit card at the counter for the security hold. Bringing a backup credit card is recommended in case your primary card is declined.

What insurance coverage is included with a Thrifty hire in Augusta?

The insurance coverage included with your Thrifty hire in Augusta depends on the rate plan selected when booking. It is important to review your booking confirmation carefully before arriving at the Augusta counter.

Common coverage types to understand:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty hire vehicle from a collision or covered event; a deductible may apply unless your confirmation states zero
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Augusta; some U.S. states require a minimum level, but not all do, so adding supplementary liability is strongly recommended
  • CDW/LDW does not cover third-party liability, your personal injuries, or your belongings

At the Thrifty counter in Augusta, you may be offered optional add-ons such as personal accident insurance or roadside assistance. Decline any add-on that duplicates coverage already shown on your confirmation. If you are charged for something not listed on your booking, keep all paperwork and contact support after the hire ends.

Is travel assistance included with my Thrifty booking in Augusta?

Yes, most bookings made through Hola Car Rentals, including Thrifty hires in Augusta, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly relevant in Augusta, where ongoing I-95 construction and rural highway detours can create unexpected situations for drivers unfamiliar with the area.

Coverage typically includes:

  • Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents)
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage on their Thrifty Augusta hire. Always review your specific booking confirmation for the exact terms and limits that apply.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo