SUV Rental
in Edmonton

Hola Car Rentals is a premium partner of the leading car rental companies in Edmonton, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match, even when renting an SUV:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique SUV rental experience with complete protection and peace of mind during your trip in Edmonton.

No. With Hola Car Rentals, all costs and charges for your SUV booking in Edmonton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Edmonton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your SUV rental counter at Edmonton International Airport (YEG) is located on the ground level of the parkade, accessible from Level 1 arrivals via a covered pedestrian walkway from Door 8. No shuttle or tram is needed for major on-site providers.

Once you clear baggage claim, follow the car rental signs across the covered walkway to the P1 level Rental Car Centre, where brands such as Alamo, Avis, Hertz, Enterprise, Budget, and National have counters side by side.

If your booking is with an off-site provider, go to the Door 9 shuttle stop after baggage claim and use the parking code from your reservation to board a complimentary shuttle to the SUV lot.

Plan for 45 to 90 minutes from deplaning to driving away, accounting for baggage claim, counter processing, and a 15 to 20 minute SUV inspection before you leave the parkade.

No, there are no toll roads anywhere in Alberta, so driving your SUV rental in and around Edmonton is completely toll-free. You will not encounter any toll booths, cashless gantries, transponder requirements, or congestion charges on any road in the province.

There are also no emissions zones or city-centre driving fees similar to London's ULEZ, so your SUV can travel freely throughout Edmonton and across Alberta without any road-use surcharges.

If your trip takes you into other Canadian provinces that do have toll roads, Hola Car Rentals includes Tolls Cashback on every booking, reimbursing up to 5% of your total booking value for tolls paid during the rental period. Keep your toll receipts and submit a claim within 30 days of returning the SUV.

To collect your SUV rental in Edmonton, bring the following physical documents to the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the physical card (virtual cards and digital wallets are not accepted)
• Your booking confirmation or printed voucher
• A valid passport or government-issued photo ID
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) alongside the original license. The IDP is a translation only and is not valid without the original license.

All documents must be physical originals. Digital copies shown on a phone screen will not be accepted at the Edmonton SUV rental counter.

Because Alberta has no toll roads, you will not pay any tolls while driving your SUV in Edmonton itself. However, if your itinerary takes you into provinces with toll roads, Hola Car Rentals includes Tolls Cashback on every booking, covering up to 5% of your total booking value for tolls paid during the rental period.

To claim the benefit after returning your Edmonton SUV rental:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, a major credit card in the main driver's name with the driver's name printed on the physical card is required to rent an SUV in Edmonton. The card is used to place a temporary security hold at the counter, which is separate from your prepaid booking cost.

For SUV rentals in Canada, the typical hold ranges from CAUS$ 300 to CAUS$ 750 depending on the rental company, location, and vehicle class. This hold reduces your available credit until the rental is closed and your bank releases the authorization, which can take up to 15 business days.

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit
• The card must be physically present at the Edmonton counter, not shown on a phone screen
• Bring a backup credit card in case your primary card is declined

Notify your bank of your travel plans before arriving in Edmonton to prevent fraud blocks on the authorization.

The minimum age to rent an SUV in Edmonton varies by rental company, but drivers must generally be at least 21 years old. For example, Alamo at Edmonton International Airport (YEG) accepts drivers from age 21, though a young driver surcharge applies for renters under 25.

If you are adding an additional driver to your Edmonton SUV rental, age rules also apply to them:

• Avis, Budget, and Payless require additional drivers to be at least 25 years old at pickup
• Alamo, National, and Enterprise allow additional drivers from age 21 with a possible surcharge
• All additional drivers must be present at the Edmonton counter with a valid driver's license

The exact surcharge amount for young drivers is set by the rental company at the counter and is not included in your prepaid rate. Confirm the surcharge with the agent when you collect your SUV in Edmonton.

SUV rentals in Edmonton follow a full-to-full fuel policy. You receive the SUV with a full tank and must return it full to avoid refueling charges from the rental company, which are typically higher than pump prices and include an administrative service fee.

To avoid fuel charges on your Edmonton SUV rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and gauge before leaving the parkade
• Refuel within approximately 15 km of the Edmonton return location so the gauge does not drop before you arrive
• Keep the final fuel receipt showing the date, time, and station address

Ask the counter agent at Edmonton International Airport (YEG) for the nearest gas station on your return route. Alberta's fuel prices generally align with the Canadian National average. If you return the SUV below the recorded starting level, the rental company will charge for the shortfall plus a service fee.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, which can be valuable if an incident occurs while driving your SUV in or around Edmonton.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Edmonton SUV rental, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Note that this benefit does not apply to Canadian or US residents. It also does not cover damage to the SUV itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Yes, you can return your SUV rental to a different location after picking it up in Edmonton, but a one-way drop-off fee may apply depending on the route, rental company, and vehicle class.

The drop-off fee is route-specific and is shown during the booking process under the "To pay at destination" section. It cannot be prepaid and is paid directly at the Edmonton counter or return location.

• Routes between Edmonton and nearby cities in Alberta may carry a drop-off fee that varies by distance and SUV class
• Cross-provincial one-way rentals (for example, Edmonton to a city in British Columbia or Saskatchewan) are sometimes restricted or carry higher fees
• Same-city returns, such as Edmonton International Airport to a downtown Edmonton location, often have no drop-off fee

Review your booking confirmation before pickup to confirm whether a drop-off fee applies to your specific Edmonton SUV rental route. If the counter charges a fee that was not disclosed in your confirmation, keep all paperwork and contact support after the rental.

Edmonton has several driving rules that can catch first-time visitors off guard when operating an SUV rental in the city.

• U-turns are illegal between intersections, at alleys, and near public facilities. This is stricter than many North American cities and applies throughout Edmonton's grid-style road network.
• Speed enforcement relies heavily on photo radar in school zones, with mailed tickets issued without a warning stop. Enforcement campaigns intensify in September. Budget extra caution when driving your SUV near schools.
• Event-driven restrictions activate around Commonwealth Stadium, Northlands, and Rossdale during games and major events, with no-parking zones and 2-hour limits coming into effect from as early as 8am to 11pm on event days.

Alberta drives on the right side of the road, the same as the United States, so the basic driving orientation will be familiar to most visitors. There are no toll roads in Alberta, so your SUV rental in Edmonton will not require a transponder or toll payment on any provincial road.

Yes, Edmonton's Traffic Bylaw 5590 bans vehicles exceeding 4,500 kg from parking in residential areas across more than 20 neighbourhoods. This restriction applies to all vehicles, including SUV rentals, and violations result in tagging and towing.

Before booking a large SUV rental in Edmonton, confirm the vehicle's gross weight with the rental company at Edmonton International Airport (YEG). Most standard and compact SUVs available for rent fall well under the 4,500 kg threshold, but larger or full-size SUV models may be closer to or exceed the limit.

This restriction is particularly relevant if you plan to park your SUV rental near:

• Commonwealth Stadium or Rossdale during events
• University-area neighbourhoods such as Belgravia or areas near NAIT
• Residential zones with 24-hour resident-only or 1 to 2 hour weekday parking limits

Ask the counter agent in Edmonton to confirm the gross vehicle weight of your specific SUV before leaving the lot.

Insurance coverage for your Edmonton SUV rental depends on the rate plan selected at booking. Canada requires every rental vehicle to carry third-party liability by provincial law, so basic statutory liability is included by default when you rent an SUV in Edmonton through Hola Car Rentals.

Beyond the mandatory liability, your booking may also include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the SUV itself. A deductible may apply unless your confirmation states zero deductible.
• Supplemental Liability Insurance (SLI/ALI/LIS) at higher limits than the provincial minimum, which you can add at checkout for broader third-party protection.

CDW/LDW does not cover third-party injuries or property damage to others. It also excludes prohibited use such as off-road driving, which is a common exclusion relevant to SUV rentals in Edmonton.

Review your Hola Car Rentals confirmation carefully before arriving at the Edmonton counter to understand exactly what is included and what deductible applies to your SUV rental.

Yes, you can add an additional driver to your SUV rental in Edmonton, but the extra driver must be present at the counter at pickup with their own valid driver's license and must sign the rental agreement.

Whether the additional driver fee is included depends on your rate:

• If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is covered at no extra cost
• If not included, fees apply per day: Alamo, National, and Enterprise charge approximately CAUS$ 15 per day; Avis, Budget, and Payless charge approximately CAUS$ 13 per day (subject to local taxes and caps)

For Avis, Budget, and Payless SUV rentals in Edmonton, additional drivers must be at least 25 years old. For Alamo, National, and Enterprise, the minimum age is 21, though a young driver surcharge may apply.

Any driver not listed on the Edmonton rental agreement is not covered by CDW/LDW or liability protections. If someone drives your SUV who is not named on the contract, coverage may be void and you could be held fully liable for any damage.