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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 1 week ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 2 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 4 weeks ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 3 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting an SUV in Dulles

SUVs are widely available at Dulles International Airport (IAD), but the pickup process adds time that first-time visitors often underestimate. After baggage claim, free shuttle buses depart from Curb 2C and 2D on the ground transportation level; the ride to the consolidated rental facility runs roughly 5 to 10 minutes, but the walk from your arrival gate through the terminal — including a ride on the airport's internal people mover — can add another 30 to 45 minutes before you even reach the shuttle. Budget at least 90 minutes between landing and driving away, more during peak travel periods. The Washington, D.C. area relies heavily on E-ZPass, the regional electronic toll system; many roads around Dulles are fully cashless, so opting into the rental company's toll package — typically US$5 to US$10 per day — is worth considering to avoid higher pay-by-plate administrative fees billed weeks after your return. Fuel averages around US$3.74 to US$4.00 per gallon locally; refuel before returning the SUV, as the rental company's fuel service rate runs well above pump price. Deposit holds on SUVs typically run US$200 to US$400 above the rental cost and are placed on a credit card in the primary driver's name — no debit cards are accepted. If your license uses a non-Latin script, bring an International Driving Permit alongside your passport.

Best Car Rental Deals

4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day

Traveler Tips & Price Insights

What is the most popular rental car type in Dulles?

suv rental cars (suv or similar) are the most popular option in Dulles.

Popular Car Types

suv
SUV
14

Which is the cheapest car rental agency in Dulles?

In the last 72 hours, the cheapest rental cars were from Dollar at /day.

Average Price by Rental Company

Frequently Asked Questions

What does my SUV rental in Dulles through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Dulles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting an SUV:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected SUV rental experience and peace of mind throughout your trip in Dulles.

Will I face unexpected charges when I rent an SUV in Dulles through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your SUV booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I get from the Dulles terminal to the SUV rental counter?

All SUV rental counters at Dulles International Airport (IAD) are located off-terminal on Autopilot Drive in Sterling/Dulles, VA, so you cannot walk directly to them. After landing, you must take a free shuttle.

  • Exit baggage claim through Doors 2, 4, or 6 and follow the "Rental Cars" signs down the ramp to Curbs 2C or 2D.
  • Board your rental company's shuttle bus. Shuttles run frequently, with some brands such as Enterprise operating every 5 to 10 minutes.
  • The ride to the rental lots on Autopilot Drive takes approximately 5 minutes.
  • Some brands share shuttles: Enterprise, National, and Alamo operate a shared shuttle, as do Hertz, Dollar, and Thrifty.

If you arrive at a remote gate, you may need to take the Dulles People Mover to the main terminal before reaching the shuttle curb. Budget at least 1 hour from the moment you land to the moment you drive away in your SUV, accounting for baggage claim, shuttle wait, and counter check-in at Dulles.

What are the rental counter hours for SUV pickup at Dulles Airport?

Counter hours for SUV rentals at Dulles vary by brand, so confirm your specific company before arriving.

  • Avis and Budget: open 24 hours, Monday through Sunday.
  • Enterprise and Sixt: approximately 05:00 to 23:59 or 06:00 to 00:00 daily.
  • After-hours returns are available via key drop boxes at most Dulles locations, for example the orange drop box at the Sixt branch entrance on Autopilot Drive.

If your flight lands outside counter hours, your SUV rental booking at Dulles is typically held for up to 24 hours from the original pickup time. If your delay exceeds 24 hours, contact your booking provider promptly. For after-hours pickups, check your booking confirmation for specific instructions, as some Dulles brands offer pre-arranged after-hours access while others do not.

What documents do I need to pick up a SUV rental at Dulles?

To collect your SUV rental at Dulles, you must present all of the following physical documents at the counter. Digital copies are not accepted.

  • Original, unexpired driver's license with a photograph, valid for the entire rental period.
  • A major credit card with your name printed on the physical card, in the main driver's name, for the security deposit hold.
  • Passport or government-issued photo ID (required if your license is not US-issued).
  • Your booking confirmation or printed voucher.
  • Round-trip flight tickets or proof of return travel (required for visitors from outside the US).

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license for your Dulles SUV rental. For licenses in Latin-script languages such as German or Spanish, an IDP is recommended but not strictly required. The IDP is a translation only and cannot replace your original license.

Debit cards are generally not accepted for the security hold at Dulles airport locations. If a debit card is your only option, some brands may require proof of a return airline ticket and may impose additional conditions.

How do tolls work when driving a SUV rental from Dulles?

Toll roads are common on routes to and from Dulles, and nearly all are fully cashless with no cash booths. Your SUV rental vehicle comes equipped with an electronic toll device.

  • The Dulles Toll Road and Dulles Greenway (VA-267) charge approximately US$5.75 to US$6.25 one-way for the full length, and the Greenway section has opaque signage that surprises many first-time Dulles drivers.
  • The 495 Express Lanes on the Capital Beltway use dynamic pricing, ranging from roughly US$4 to US$20 per segment during peak hours.
  • The Dulles Access Road (VA-267) is a toll-only, one-way expressway with no local exits, which can confuse drivers expecting bidirectional access.

At the Dulles SUV rental counter you can choose between two toll billing options. An unlimited daily toll package costs approximately US$11 to US$25 per day and covers all tolls during the rental. Alternatively, a pay-per-use program charges the actual toll amount plus a daily administrative fee of roughly US$4.95 to US$5.35 on each day you use a toll road, with a cap per rental period. If you drive through a cashless toll without enrolling, the rental company will automatically enroll you in pay-per-use billing and may add administrative fees for unpaid tolls.

E-ZPass is the primary interoperable electronic system across Virginia, Maryland, and the broader Mid-Atlantic region, and your SUV rental at Dulles is pre-equipped for E-ZPass-compatible tolling.

Can I get cashback on tolls paid during my SUV rental at Dulles?

Yes, you can get cashback on tolls paid during your SUV rental at Dulles. All Hola Car Rentals rates include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the rental period.

Given that Dulles SUV rentals frequently involve cashless toll roads such as the Dulles Toll Road, the Dulles Greenway, and the 495 Express Lanes, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your SUV at Dulles:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or itemized invoice showing the charges.

Example: if your Dulles SUV booking total is US$600, the 5% cap is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30. Refunds are issued to your original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

How much is the security deposit for a SUV rental at Dulles?

The security deposit for a SUV rental at Dulles is a temporary authorization hold placed on your credit card at pickup, not an immediate charge. For standard vehicles in the United States, typical holds range from US$300 to US$400, but SUV and premium SUV categories at Dulles can carry significantly higher holds, with some brands authorizing up to US$850 for full-size or premium SUV classes.

The exact amount is set by the rental company desk at Dulles and can vary by brand, vehicle class, and season. The hold reduces your available credit until your bank releases it after the rental closes, which can take up to 15 business days.

  • You must present a physical major credit card with your name printed on it. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at Dulles airport locations.
  • Ensure your card has sufficient available credit to cover the hold plus any expected charges.
  • Notify your bank of your travel plans to prevent the authorization from being flagged as suspicious.
  • Bring a backup credit card in your name in case your primary card is declined.

When picking up your SUV at Dulles, ask the counter agent to confirm the exact hold amount before they process your card.

Do I need an International Driving Permit for a SUV rental at Dulles?

An International Driving Permit (IDP) is mandatory for your Dulles SUV rental if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. For licenses written in Latin-script languages such as German, Spanish, or French, an IDP is strongly recommended but not strictly required.

Important rules to keep in mind for your Dulles SUV rental:

  • The IDP is a translation document only. It cannot replace your original license and will not be accepted without it.
  • You must carry both your original license and the IDP together at all times.
  • Your license must be unexpired and valid for the entire rental period.
  • If your license is not US-issued, you must also present your passport at the Dulles counter.
  • Obtain your IDP in your home country before traveling. US-based issuers such as AAA do not issue IDPs to non-US license holders.

All documents presented at the Dulles SUV rental counter must be physical originals. Digital or photocopied documents are not accepted.

What airport fees and taxes are added to a SUV rental at Dulles?

When you pick up a SUV rental at Dulles International Airport (IAD), several location-specific fees are added on top of the base rate. These are charged by the airport and the state of Virginia, not by the rental company itself.

  • Airport concession recovery fee: typically 10% to 15% of the base rate, applied to all on-airport SUV rentals at Dulles.
  • Customer facility charge (CFC): up to US$10 per rental contract, which is higher than many non-DC-area airports.
  • Virginia does not impose a statewide rental car sales tax, which is a notable difference from Washington DC and some neighboring states.
  • Fairfax County does not add city rental taxes or tourism surcharges.

In practice, these fees add approximately US$15 to US$20 per day to a base rate of around US$50 for a SUV at Dulles. All rental companies at Dulles operate exclusively on-site on Autopilot Drive, so there are no off-airport alternatives nearby that would allow you to avoid these airport-specific charges. Your booking confirmation will show which fees are prepaid and which are due at the Dulles counter.

What travel assistance is included with my SUV rental at Dulles?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your SUV rental at Dulles as well. However, this benefit does not apply to US or Canadian residents.

If you are an international visitor renting a SUV at Dulles, the included travel assistance typically covers:

  • Medical coverage for up to 5 passengers during the trip.
  • Legal assistance in the event of a road accident, which is particularly relevant on high-speed routes near Dulles such as VA-267 and I-495.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

This coverage is separate from the SUV rental vehicle's CDW/LDW damage waiver and does not cover damage to the rental car itself or third-party liability to others.

To use the assistance during your Dulles SUV rental, contact Terrawind 24 hours a day:

Always check your booking confirmation for the exact coverage terms and limits that apply to your specific reservation.

Can I add an additional driver to my SUV rental at Dulles?

Yes, you can add an additional driver to your SUV rental at Dulles, either because it is included in your rate or by paying a per-day fee at the counter.

If your booking confirmation states "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, the daily fees at Dulles are:

  • Alamo, National, Enterprise: US$15 per day.
  • Avis, Budget, Payless: US$13 per rental day, capped at US$65.
  • Hertz, Thrifty, Dollar: US$13.50 per rental day, capped at US$189.

The additional driver must be present at the Dulles counter at pickup with their own valid driver's license and, if applicable, an IDP and passport. They must sign the rental agreement. Anyone who drives the SUV without being listed on the agreement may void the rental's damage and liability protections.

For Avis, Budget, and Payless at Dulles, additional drivers must generally be at least 25 years old. Age restrictions for SUV classes may also apply. Always verify the specific conditions for your Dulles SUV rental at the counter.

Is there a young driver surcharge for renting a SUV at Dulles?

Yes, drivers under 25 are subject to a young driver surcharge when renting a SUV at Dulles. The minimum age to rent without a surcharge in Virginia is 25.

Drivers aged 21 to 24 can rent at Dulles but will pay a daily young-renter fee on top of the SUV rental rate. Additionally, most SUV classes, including full-size, premium, and standard SUVs, are restricted to renters aged 25 and older. Compact and intermediate SUV categories are more commonly available to younger drivers.

  • The minimum rental age at Dulles airport locations is typically 21.
  • Drivers aged 21 to 24 pay a daily surcharge that varies by brand and location.
  • Most full-size and premium SUV categories at Dulles require the main driver to be at least 25.

One exception applies to drivers aged 21 to 24 from Latin America and the Caribbean renting through Hola Car Rentals with Avis or Budget at Dulles: the young-renter surcharge may be waived for eligible vehicle categories such as compact or medium SUVs, provided the waiver is explicitly shown on the booking confirmation. This exception does not apply to drivers from Europe, Asia, or other regions.

What is the fuel policy for a SUV rental at Dulles?

The standard fuel policy for a SUV rental at Dulles is Full-to-Full. You receive the SUV with a full tank and must return it full to avoid charges.

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge.
  • During the rental, use the correct fuel type for your SUV. Wrong-fuel incidents are not covered by the fuel policy.
  • Before returning your SUV at Dulles, refuel within approximately 10 miles of the Autopilot Drive return location so the gauge does not drop below full en route.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the SUV below the recorded starting level, the rental company at Dulles will charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus a refueling service fee. The airport's own Fuel Service Option at Dulles marks up prices by approximately 20% to 30% above local station rates, so refueling nearby before return is the better value. Ask the counter agent at Dulles for the nearest fuel station to the Autopilot Drive return lot.

How does the SUV return process work at Dulles Airport?

Returning your SUV rental at Dulles is straightforward if you follow the signs and allow enough time before your flight.

  • Follow "Rental Car Return" signs from the main road to Autopilot Drive, where all rental lots are located. Each brand has its own lot on Autopilot Drive, for example Avis at 23330 Autopilot Drive and Enterprise at 23430 Autopilot Drive.
  • Park your SUV in the designated return area for your brand and leave the keys with the agent or in the key drop box if returning after hours.
  • Take a photo of the SUV's condition and fuel gauge before leaving the lot.
  • Board the return shuttle from the lot back to the terminal. Shuttles drop off at Curbs 2C or 2D. Shuttle hours vary by brand, with some running until midnight and others offering 24-hour service.

Allow extra time when returning your Dulles SUV rental. The shuttle ride back to the terminal is approximately 5 minutes, but you should add time for the lot check-in process and any queue at the shuttle stop. The standard grace period after your scheduled return time is approximately 30 minutes. Returning your SUV beyond that window at Dulles may result in additional time charges and a late fee.

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