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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3383
3386 reviews
4.9 stars, 3386 reviews
4.9
user review 1 user review 2 user review 3 +3383
3386 reviews
4.9 stars, 3386 reviews
Holger Pfarr
Holger Pfarr
5 3 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 3 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 5 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 3 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 3 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 3 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 2 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 2 months ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 2 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 month ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 month ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 month ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 month ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 4 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 month ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 4 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 4 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 3 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 3 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 3 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 2 weeks ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 2 weeks ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 2 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 1 week ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 1 week ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 1 week ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 4 days ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 1 week ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 1 week ago
"Excellent service"
Tanner Blair
Tanner Blair
5 1 week ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 1 week ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 1 week ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 6 days ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 5 days ago
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 5 days ago
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 3 days ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 days ago
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
Kendal Keung
5 2 days ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 days ago
"Perfect!"
Graham Dopheide
Graham Dopheide
5 2 days ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Anant Patel
Anant Patel
5 yesterday
"Excellent price"

About renting an SUV in Connecticut

Bradley International Airport (BDL) is Connecticut's main arrival point for international travelers, and all rental brands operate from a consolidated Ground Transportation Center connected directly to Terminal A — roughly a 725-foot walk from baggage claim, no shuttle required. SUVs are worth requesting specifically at booking, since AWD models are in higher demand from November through March when snow and ice make all-wheel drive a practical advantage on Connecticut roads; availability tightens during winter months, so booking early improves your chances of securing the right vehicle class. Connecticut itself has no toll roads, but driving into New York or Massachusetts puts you on E-ZPass-managed highways — if you use the rental car's transponder without enrolling in a toll package, charges arrive at the higher pay-by-plate rate plus a per-day administrative fee that can accumulate quickly across a multi-day trip. Fuel in Connecticut averages around US$4.08 per gallon, and returning the tank short of full typically triggers a fuel service charge of US$7-9 per gallon, so refueling before the airport return is worth the stop. Budget for a deposit hold of US$200-500 on a credit card in the primary driver's name — debit cards are not accepted. If your license uses a non-Latin script, an International Driving Permit is required alongside the original license at pickup.

Best Car Rental Deals

4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From $ 35.08 / day

Traveler Tips & Price Insights

When is the best time to book a rental car in Connecticut?

You should book your rental car approximately 7 days before your trip to get a below-average price.

Price Trend (Last 90 Days)

What is the most popular rental car type in Connecticut?

suv rental cars (suv or similar) are the most popular option in Connecticut.

Popular Car Types

suv
SUV
13

Which is the cheapest car rental agency in Connecticut?

In the last 72 hours, the cheapest rental cars were from Budget at 56.08/day.

Average Price by Rental Company

$ 56.08
$ 71.20
$ 79.41
$ 88.72
$ 131.17
$ 135.79
USD $ 56.08
USD $ 71.20
USD $ 79.41
USD $ 88.72
USD $ 131.17
USD $ 135.79

Frequently Asked Questions

What does my SUV rental in Connecticut through Hola Car Rentals include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Connecticut, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting an SUV:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected SUV rental experience and peace of mind throughout your trip in Connecticut.

Will I face unexpected charges when I rent an SUV in Connecticut through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your SUV booking in Connecticut are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting an SUV or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter in Connecticut charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Are there toll roads inside Connecticut for SUV rentals?

No, Connecticut itself has no state-operated toll roads, so driving your SUV within Connecticut will not generate any toll charges on local highways or interstates such as I-91.

Tolls only become relevant when you cross into neighboring states. Common situations where your SUV rental in Connecticut may encounter tolls include:

  • Entering New York on the I-95 corridor or using the Mario Cuomo Bridge (formerly Tappan Zee Bridge)
  • Driving into Rhode Island or Massachusetts on the Massachusetts Turnpike
  • Using tunnels or bridges in the New York and New Jersey area

All toll plazas in the surrounding Northeast region are fully cashless, meaning no cash booths are available. Your SUV will come equipped with an electronic toll device. At pickup you can enroll in the rental company's toll program (typically US$3.95 to US$25.99 per usage day depending on the partner) or pay per use, in which case the rental company bills the toll at the cash rate plus an administrative fee per day tolls are incurred.

If you plan to keep your SUV entirely within Connecticut, you can generally decline the toll program without penalty, since no tolls apply on Connecticut roads themselves.

Where do I pick up my SUV rental at Bradley International Airport in Connecticut?

All SUV rental counters at Bradley International Airport (BDL) in Connecticut are located inside the Ground Transportation Center, a consolidated facility on the airport grounds.

When you arrive at BDL, follow the Ground Transportation Center signs from the terminal. All nine rental brands operating at the airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, and Thrifty, have their counters in this single building, so you do not need to visit multiple terminals to find your SUV.

Steps to follow at BDL:

  • After collecting your luggage, follow signs for Ground Transportation or Car Rentals toward the Ground Transportation Center
  • Locate your specific rental brand's counter inside the center
  • Present your booking confirmation, driver's license, passport, and a physical major credit card in the main driver's name for the security deposit
  • Inspect your SUV before leaving the lot and confirm the fuel level is recorded on the rental agreement

If you arrive outside counter hours, check your booking confirmation for after-hours instructions specific to your rental brand at BDL, Connecticut.

What documents do I need to pick up an SUV rental in Connecticut?

To pick up your SUV rental in Connecticut, you must bring all of the following physical documents to the counter:

  • A valid, original driver's license (not a digital copy)
  • A passport or government-issued photo ID
  • A physical major credit card in the main driver's name, with the name printed on the card, for the security deposit hold
  • Your booking confirmation or printed voucher
  • Round-trip flight or travel tickets if you are visiting from abroad

If your driver's license is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required alongside your original license when picking up your SUV in Connecticut.

The IDP is a translation document only and cannot be used without your original license. Obtain it in your home country before traveling, as US issuers such as AAA do not issue IDPs to non-US license holders.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at any SUV rental counter in Connecticut.

Can I get a toll cashback refund on my SUV rental in Connecticut?

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your SUV rental in Connecticut or on any cross-border routes you drive.

Since Connecticut itself has no toll roads, this benefit is most useful when your SUV travels into neighboring states such as New York or Massachusetts, where cashless tolls apply on major routes.

How to claim your Tolls Cashback after your Connecticut SUV rental:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid during the rental period
  • Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. The cashback covers toll charges only, not administrative fees or traffic fines.

Is a credit card required to pick up an SUV rental in Connecticut?

Yes, a physical major credit card in the main driver's name is required at every SUV rental counter in Connecticut, including at Bradley International Airport (BDL).

The credit card is used to place a temporary security hold, not a charge, on your account at pickup. Typical hold amounts for SUV rentals in the United States range from US$300 to US$400, though the exact amount depends on the rental brand, vehicle class, and location. Premium or larger SUV categories may carry higher holds.

Important rules to keep in mind for your Connecticut SUV pickup:

  • The card must be physical, not a digital wallet, virtual card, or single-use number
  • The name printed on the card must match the main driver's name on the rental agreement
  • Debit cards and prepaid cards are not accepted for the security hold
  • Even if you prepaid your booking online, you must still present a credit card at the counter

The hold is released after you return the SUV and close the contract. Your bank controls how quickly the funds become available again, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Is there a young driver surcharge for renting an SUV in Connecticut under 25?

Yes, drivers under 25 years old are subject to a daily young-renter surcharge when picking up an SUV rental in Connecticut, and most SUV vehicle classes are restricted to drivers aged 25 and older.

The standard minimum age to rent without a surcharge in Connecticut is 25. Drivers aged 21 to 24 can rent but will pay an additional daily fee that varies by rental brand:

  • Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

For SUV rentals in Connecticut, drivers under 25 are generally limited to smaller categories such as compact SUV or intermediate SUV. Full-size SUV, premium SUV, and luxury SUV classes are typically restricted to renters aged 25 and above.

One exception applies to travelers from Latin America and the Caribbean booking through Hola Car Rentals with Avis or Budget: the young-renter fee may be waived for the main driver aged 21 to 24 on eligible rate plans and vehicle categories. Check your booking confirmation to see if this waiver is shown.

What is the fuel policy for SUV rentals in Connecticut?

The standard fuel policy for SUV rentals in Connecticut is Full-to-Full: you receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges on your Connecticut SUV rental:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Ask the counter agent for the nearest gas station to the return location, or use a navigation app to find one close to BDL or your drop-off point
  • Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
  • Keep the fuel receipt showing the date, time, and station address

If you return your SUV in Connecticut with less fuel than recorded at pickup, the rental company may charge a fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as proof.

Does my SUV rental in Connecticut include insurance coverage?

Yes, SUV rentals in Connecticut booked through Hola Car Rentals include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental SUV from a collision, theft, or vandalism.

Key points about CDW and LDW for your Connecticut SUV rental:

  • A deductible or excess may apply per incident unless your confirmation explicitly shows zero deductible
  • CDW and LDW cover the rental SUV only, not damage or injuries you cause to other people or their property
  • Coverage is void if the SUV is driven off-road, used in a prohibited manner, or operated by a driver not listed on the rental agreement

For third-party liability, meaning bodily injury or property damage you may cause to others while driving your SUV in Connecticut, you can add Liability Insurance Supplementary (LIS or SLI) to your booking. Some US states require rental companies to include a state-minimum liability amount, but coverage levels vary, and adding supplemental liability is strongly recommended.

CDW and LDW do not cover tires, the undercarriage, the roof, or personal belongings inside the SUV. Review your booking confirmation to confirm which protections are included in your specific rate plan for Connecticut.

Is an AWD or all-wheel-drive SUV available for winter driving in Connecticut?

Yes, all-wheel-drive SUV models are available for rental in Connecticut, and they are a practical choice given the state's winter road conditions.

Connecticut experiences snow and ice on interstates such as I-91 and I-95, as well as on rural and forest roads, particularly between November and March. An AWD SUV provides better traction in these conditions compared to a standard front-wheel-drive sedan.

Popular SUV models available at Bradley International Airport (BDL) and other Connecticut locations include the Chevrolet Equinox, Toyota RAV4, Nissan Pathfinder, Kia Sportage, and GMC Terrain, among others. However, the specific model assigned is not guaranteed: you book a vehicle category and receive a SUV within that class based on availability at the Connecticut location.

To improve your chances of receiving an AWD SUV in Connecticut:

  • Look for listings that specify AWD or 4WD in the vehicle description during booking
  • Ask the counter agent at BDL or your pickup location whether an AWD SUV is available in your reserved class
  • Note that AWD availability is not guaranteed unless explicitly confirmed on your booking confirmation

Standard SUV rentals in Connecticut are fully street-legal for all paved highways and do not require any special permits for on-road winter driving.

Can I return my SUV rental in Connecticut to a different location?

Yes, one-way SUV rentals in Connecticut are possible, but a drop-off fee may apply depending on the route and rental brand.

Common one-way scenarios for SUV rentals starting in Connecticut include returning to a different Connecticut city, dropping off at a nearby airport such as T.F. Green Airport (PVD) in Rhode Island or Stewart International Airport (SWF) in New York, or returning to a location in another state entirely.

How the drop-off fee works:

  • The fee is route-specific and set by the rental partner, not a fixed amount
  • It is shown under the To Pay at Destination section during the booking process if it applies to your route
  • It cannot be prepaid and is collected at the counter when you pick up your SUV in Connecticut
  • Cross-border one-way returns may be restricted by some rental brands or carry higher fees

If your booking confirmation shows a drop-off fee, verify that the amount charged at the Connecticut pickup counter matches what was disclosed. If the counter adds a fee that was not shown on your confirmation, keep all paperwork and contact support after the rental, as No Extra Charges© Coverage may apply.

What happens if I return my SUV rental late in Connecticut?

If you return your SUV after the agreed drop-off time in Connecticut, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location.

If you exceed the grace period, the rental company may charge for additional time in hourly or daily increments, plus a late fee depending on the partner's policy. For SUV rentals in Connecticut, these charges are billed to the credit card on file and may appear on your final receipt or as a post-rental charge.

To avoid late return charges on your Connecticut SUV rental:

  • Plan your return with enough time to refuel near the drop-off location before the scheduled time
  • If you need more time, contact the rental branch directly to request an extension before the return deadline
  • For returns at Bradley International Airport (BDL), factor in time to reach the Ground Transportation Center and complete the return inspection

If you need to extend your SUV rental in Connecticut beyond the original agreement, you can request additional days through the rental company directly. Rates for extensions are set at the counter and may differ from your original prepaid rate.

Does my SUV rental in Connecticut include travel assistance?

Yes, most SUV rental bookings in Connecticut include Travel Assistance provided through Terrawind Global Protection, at no extra cost.

This benefit is especially relevant if you are driving your SUV on Connecticut's rural roads, state forest routes, or winter highways such as I-91, where an unexpected incident far from a city could leave you needing urgent help.

Travel Assistance typically covers up to 5 passengers and includes:

  • Medical coverage for accidents and non-pre-existing illnesses during your trip
  • Legal assistance in the event of a road accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Travelers who are residents of the United States or Canada do not qualify for Travel Assistance on their Connecticut SUV rental. Check your booking confirmation to verify whether this coverage is included in your specific rate.

Can I add an additional driver to my SUV rental in Connecticut?

Yes, you can add an additional driver to your SUV rental in Connecticut, either as part of your rate or for a fee paid at the counter.

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line Additional driver free of charge to confirm whether this applies to your Connecticut SUV reservation.

If the additional driver is not included in your rate, the daily fees for SUV rentals in Connecticut are:

  • Avis, Budget, and Payless: US$13 per rental day plus taxes, capped at US$65 plus taxes
  • Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
  • Alamo, National, and Enterprise: US$15 per day plus taxes

Requirements for adding a driver to your Connecticut SUV rental:

  • The additional driver must be present at the pickup counter at BDL or your Connecticut location
  • They must show a valid driver's license and, if required, an International Driving Permit
  • Both the main driver and the additional driver must sign the rental agreement
  • Only drivers listed on the agreement are covered by CDW, LDW, and liability protections while driving the SUV in Connecticut
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