SUV Hire
in Connecticut

Hola Car Rentals is the only premium partner of the top car hire brands operating in Connecticut, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Connecticut.

No. With Hola Car Rentals, all costs and charges for your booking in Connecticut are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Connecticut charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, Connecticut itself has no state-operated toll roads, so driving your SUV within Connecticut will not generate any toll charges on local highways or interstates such as I-91.

Tolls only become relevant when you cross into neighbouring states. Common situations where your SUV hire in Connecticut may encounter tolls include:

• Entering New York on the I-95 corridor or using the Mario Cuomo Bridge (formerly Tappan Zee Bridge)
• Driving into Rhode Island or Massachusetts on the Massachusetts Turnpike
• Using tunnels or bridges in the New York and New Jersey area

All toll plazas in the surrounding North-east region are fully cashless, meaning no cash booths are available. Your SUV will come equipped with an electronic toll device. At pickup you can enrol in the hire company's toll programme (typically GBP 3.95 to GBP 25.99 per usage day depending on the partner) or pay per use, in which case the hire company bills the toll at the cash rate plus an administrative fee per day tolls are incurred.

If you plan to keep your SUV entirely within Connecticut, you can generally decline the toll programme without penalty, since no tolls apply on Connecticut roads themselves.

All SUV hire counters at Bradley International Airport (BDL) in Connecticut are located inside the Ground Transportation Centre, a consolidated facility on the airport grounds.

When you arrive at BDL, follow the Ground Transportation Centre signs from the terminal. All nine hire brands operating at the airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, Payless, and Thrifty, have their counters in this single building, so you do not need to visit multiple terminals to find your SUV.

Steps to follow at BDL:

• After collecting your luggage, follow signs for Ground Transportation or Car Hires towards the Ground Transportation Centre
• Locate your specific hire brand's counter inside the centre
• Present your booking confirmation, driver’s licence, passport, and a physical major credit card in the main driver’s name for the security deposit
• Inspect your SUV before leaving the lot and confirm the fuel level is recorded on the hire agreement

If you arrive outside counter hours, check your booking confirmation for after-hours instructions specific to your hire brand at BDL, Connecticut.

To pick up your SUV hire in Connecticut, you must bring all of the following physical documents to the counter:

• A valid, original driver’s licence (not a digital copy)
• A passport or government-issued photo ID
• A physical major credit card in the main driver’s name, with the name printed on the card, for the security deposit hold
• Your booking confirmation or printed voucher
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is required alongside your original licence when picking up your SUV in Connecticut.

The IDP is a translation document only and cannot be used without your original licence. Obtain it in your home country before travelling, as US issuers such as AAA do not issue IDPs to non-US licence holders.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at any SUV hire counter in Connecticut.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your SUV hire in Connecticut or on any cross-border routes you drive.

Since Connecticut itself has no toll roads, this benefit is most useful when your SUV travels into neighbouring states such as New York or Massachusetts, where cashless tolls apply on major routes.

How to claim your Tolls Cashback after your Connecticut SUV hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. The cashback covers toll charges only, not administrative fees or traffic fines.

Yes, a physical major credit card in the main driver’s name is required at every SUV hire counter in Connecticut, including at Bradley International Airport (BDL).

The credit card is used to place a temporary security authorisation hold, not a charge, on your account at pickup. Typical hold amounts for SUV hires in the United States range from GBP 300 to GBP 400, though the exact amount depends on the hire brand, vehicle class, and location. Premium or larger SUV categories may carry higher holds.

Important rules to keep in mind for your Connecticut SUV pickup:

• The card must be physical, not a digital wallet, virtual card, or single-use number
• The name printed on the card must match the main driver’s name on the hire agreement
• Debit cards and prepay cards are not accepted for the security hold
• Even if you prepaid your booking online, you must still present a credit card at the counter

The hold is released after you return the SUV and close the contract. Your bank controls how quickly the funds become available again, which can take up to 15 working days. Bring a backup credit card in case your primary card is declined.

Yes, drivers under 25 years old are subject to a daily young-renter surcharge when picking up an SUV hire in Connecticut, and most SUV vehicle classes are restricted to drivers aged 25 and older.

The standard minimum age to hire without a surcharge in Connecticut is 25. Drivers aged 21 to 24 can hire but will pay an additional daily fee that varies by hire brand:

• Avis, Budget, and Payless: GBP 13 per hire day plus taxes, capped at GBP 65 plus taxes
• Hertz, Thrifty, and Dollar: GBP 13.50 per hire day plus taxes, capped at GBP 189 plus taxes
• Alamo, National, and Enterprise: GBP 15 per day plus taxes

For SUV hires in Connecticut, drivers under 25 are generally limited to smaller categories such as compact SUV or intermediate SUV. Full-size SUV, premium SUV, and luxury SUV classes are typically restricted to renters aged 25 and above.

One exception applies to travellers from Latin America and the Caribbean booking through Hola Car Rentals with Avis or Budget: the young-renter fee may be waived for the main driver aged 21 to 24 on eligible rate plans and vehicle categories. Check your booking confirmation to see if this waiver is shown.

The standard fuel policy for SUV hires in Connecticut is Full-to-Full: you receive the SUV with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges on your Connecticut SUV hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Ask the counter agent for the nearest petrol station to the return location, or use a navigation app to find one close to BDL or your drop-off point
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address

If you return your SUV in Connecticut with less fuel than recorded at pickup, the hire company may charge a fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as proof.

Yes, SUV hires in Connecticut booked through Hola Car Rentals include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire SUV from a collision, theft, or vandalism.

Key points about CDW and LDW for your Connecticut SUV hire:

• A deductible or excess may apply per incident unless your confirmation explicitly shows zero deductible
• CDW and LDW cover the hire SUV only, not damage or injuries you cause to other people or their property
• Coverage is void if the SUV is driven off-road, used in a prohibited manner, or operated by a driver not listed on the hire agreement

For third-party liability, meaning bodily injury or property damage you may cause to others while driving your SUV in Connecticut, you can add Liability Insurance Supplementary (LIS or SLI) to your booking. Some US states require hire companies to include a state-minimum liability amount, but cover levels vary, and adding supplementary liability is strongly recommended.

CDW and LDW do not cover tyres, the undercarriage, the roof, or personal belongings inside the SUV. Review your booking confirmation to confirm which protections are included in your specific rate plan for Connecticut.

Yes, all-wheel-drive SUV models are available for hire in Connecticut, and they are a practical choice given the state's winter road conditions.

Connecticut experiences snow and ice on interstates such as I-91 and I-95, as well as on rural and forest roads, particularly between November and March. An AWD SUV provides better traction in these conditions compared to a standard front-wheel-drive saloon.

Popular SUV models available at Bradley International Airport (BDL) and other Connecticut locations include the Chevrolet Equinox, Toyota RAV4, Nissan Pathfinder, Kia Sportage, and GMC Terrain, among others. However, the specific model assigned is not guaranteed: you book a vehicle category and receive an SUV within that class based on availability at the Connecticut location.

To improve your chances of receiving an AWD SUV in Connecticut:

• Look for listings that specify AWD or 4WD in the vehicle description during booking
• Ask the counter agent at BDL or your pickup location whether an AWD SUV is available in your reserved class
• Note that AWD availability is not guaranteed unless explicitly confirmed on your booking confirmation

Standard SUV hires in Connecticut are fully street-legal for all paved highways and do not require any special permits for on-road winter driving.

Yes, one-way SUV hires in Connecticut are possible, but a drop-off fee may apply depending on the route and hire brand.

Common one-way scenarios for SUV hires starting in Connecticut include returning to a different Connecticut city, dropping off at a nearby airport such as T.F. Green Airport (PVD) in Rhode Island or Stewart International Airport (SWF) in New York, or returning to a location in another state entirely.

How the drop-off fee works:

• The fee is route-specific and set by the hire partner, not a fixed amount
• It is shown under the To Pay at Destination section during the booking process if it applies to your route
• It cannot be pre-paid and is collected at the counter when you pick up your SUV in Connecticut
• Cross-border one-way returns may be restricted by some hire brands or carry higher fees

If your booking confirmation shows a drop-off fee, verify that the amount charged at the Connecticut pickup counter matches what was disclosed. If the counter adds a fee that was not shown on your confirmation, keep all paperwork and contact support after the hire, as No Extra Charges© Coverage may apply.

If you return your SUV after the agreed drop-off time in Connecticut, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location.

If you exceed the grace period, the hire company may charge for additional time in hourly or daily increments, plus a late fee depending on the partner's policy. For SUV hires in Connecticut, these charges are billed to the credit card on file and may appear on your final receipt or as a post-hire charge.

To avoid late return charges on your Connecticut SUV hire:

• Plan your return with enough time to refuel near the drop-off location before the scheduled time
• If you need more time, contact the hire branch directly to request an extension before the return deadline
• For returns at Bradley International Airport (BDL), factor in time to reach the Ground Transportation Centre and complete the return inspection

If you need to extend your SUV hire in Connecticut beyond the original agreement, you can request additional days through the hire company directly. Rates for extensions are set at the counter and may differ from your original prepaid rate.

Yes, most SUV hires in Connecticut include Travel Assistance provided through Terrawind Global Protection, at no extra cost.

This benefit is especially relevant if you are driving your SUV on Connecticut's rural roads, state forest routes, or winter highways such as I-91, where an unexpected incident far from a city could leave you needing urgent help.

Travel Assistance typically covers up to 5 passengers and includes:

• Medical cover for accidents and non-pre-existing illnesses during your trip
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Travellers who are residents of the United States or Canada do not qualify for Travel Assistance on their Connecticut SUV hire. Check your booking confirmation to verify whether this cover is included in your specific rate.

Yes, you can add an additional driver to your SUV hire in Connecticut, either as part of your rate or for a fee paid at the counter.

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line Additional driver free of charge to confirm whether this applies to your Connecticut SUV reservation.

If the additional driver is not included in your rate, the daily fees for SUV hires in Connecticut are:

• Avis, Budget, and Payless: GBP 13 per hire day plus taxes, capped at GBP 65 plus taxes
• Hertz, Thrifty, and Dollar: GBP 13.50 per hire day plus taxes, capped at GBP 189 plus taxes
• Alamo, National, and Enterprise: GBP 15 per day plus taxes

Requirements for adding a driver to your Connecticut SUV hire:

• The additional driver must be present at the pickup counter at BDL or your Connecticut location
• They must show a valid driver’s licence and, if required, an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the agreement are covered by CDW, LDW, and liability protections while driving the SUV in Connecticut