National Car Rental
in Connecticut

Hola Car Rentals is the only premium partner of the top car rental brands operating in Connecticut, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Connecticut.

No. With Hola Car Rentals, all costs and charges for your National booking in Connecticut are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Connecticut charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car rental counter at Hartford Bradley International Airport (BDL) in Connecticut is located on Floor 3 of the Ground Transportation Center, accessible by a sheltered walkway from Terminal A. No shuttle is needed.

To reach the National counter from the terminal:

• Without checked luggage: follow rental car signs to Door 6, cross the street via the Skybridge (approximately 725 feet), and proceed to the National counter to collect your agreement.
• With checked luggage: claim your bags first, then return to the departures level using the elevator or escalator, and follow the same path to Door 6 and the Skybridge.

The National counter address is 180 Schoephoester Road, Windsor Locks, CT 06096. This is the only National location in Connecticut, so all rentals in the state originate here at BDL.

The National car rental counter at Hartford Bradley International Airport (BDL) in Connecticut operates in two daily windows: 00:00 to 00:30 and 04:00 to 23:59. This means the counter is briefly closed between approximately 00:30 and 04:00 each day.

If your flight arrives during the closed window, National at BDL offers an after-hours return option. To return the vehicle outside counter hours in Connecticut:

• Drive to the parking garage at 180 Schoephoester Drive and follow the Car Rental Returns signs.
• Lock the vehicle and remove all personal belongings.
• Drop the keys in the box located next to the Customer Service Return Booth.

Keep in mind that you remain responsible for the vehicle until the counter reopens and processes the return. If your pickup falls during the closed window, plan your arrival accordingly or contact National directly to confirm arrangements.

No, there are no National car rental locations in Connecticut outside of Hartford Bradley International Airport (BDL) in Windsor Locks. National operates only one location in the entire state, and it is airport-based.

There are no National counters in downtown Hartford, New Haven, Stamford, or any other Connecticut city. If you need a National vehicle in Connecticut, you must pick it up at BDL.

This is worth noting when planning your trip, as there is no cheaper off-airport alternative for National in Connecticut. All pickups and returns take place at the Ground Transportation Center, Floor 3, at 180 Schoephoester Road, Windsor Locks, CT 06096.

Yes, Tolls Cashback is included on all bookings made through Hola Car Rentals, including National rentals originating in Connecticut.

Connecticut itself has no toll roads, so you will only encounter tolls if you drive into neighboring states such as New York or Massachusetts. Common toll situations for drivers leaving Connecticut include the Mario Cuomo Bridge, the New York Thruway, and the Massachusetts Turnpike, all of which use cashless electronic systems like E-ZPass.

Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your booking total. To claim:

• Email [email protected] within 30 days of returning your National vehicle in Connecticut.
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing toll charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. This benefit does not mean tolls are prepaid; you still pay them normally and claim reimbursement afterward.

No, Connecticut has no state-operated toll roads within its borders, so you will not encounter tolls while driving your National rental car inside Connecticut.

However, tolls become relevant as soon as you cross into neighboring states. Common toll situations for drivers leaving Connecticut include:

• New York: the Mario Cuomo Bridge, the New York Thruway (I-87), and various bridges and tunnels into New York City, all of which are cashless and use E-ZPass.
• Massachusetts: the Massachusetts Turnpike (I-90) uses an all-electronic tolling system.
• Rhode Island: sections of I-95 have electronic tolls for commercial vehicles.

Your National rental vehicle at BDL comes equipped with an electronic toll device. If you plan to drive into New York or Massachusetts, you can opt in to National's TollPass program at the counter (a daily convenience fee applies on days you use tolled roads, plus the toll amount) or pay tolls through your own E-ZPass if you have one. Ask the National agent at the Connecticut counter to deactivate the vehicle's default device if you use your own transponder, to avoid duplicate charges.

To collect your National rental car at Hartford Bradley International Airport in Connecticut, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For other non-English licenses, an IDP is strongly recommended.
• A major credit card physically printed with the main driver's name, with sufficient available credit for the security deposit hold (typically around US$300 to US$400 for standard vehicles in the United States).
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or cruise tickets if you are visiting from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the National counter in Connecticut. The IDP is a translation only and must be carried alongside your original license, not as a replacement.

Yes, a major credit card is required to rent from National in Connecticut. The card must be physically present at the BDL counter, printed with the main driver's name, and have sufficient available credit to cover the security deposit hold.

Key points to keep in mind:

• Debit cards and prepaid cards are not accepted for the security deposit hold at the National counter in Connecticut.
• Digital wallets such as Apple Pay or Google Pay are not accepted as a substitute for the physical card.
• The hold placed on your card at pickup is a temporary authorization, not a charge. It reduces your available credit until your bank releases it after the rental ends, which can take up to 15 business days.
• For standard vehicles in the United States, the hold is typically around US$300 to US$400, though the exact amount is set by National at the counter.

Even if you prepaid your booking online, you must still present a physical credit card at the National counter in Connecticut. Bringing a backup credit card in your name is a good precaution in case your primary card is declined.

Yes, drivers under 25 years old are subject to a young driver surcharge when renting from National in Connecticut. The surcharge is charged daily at the counter and is in addition to your prepaid rate.

For National, Alamo, and Enterprise, the additional driver and young driver fees are set at US$15 per day plus applicable taxes. Connecticut is not one of the states (like New York or Michigan) where law requires rentals to drivers as young as 18, so the standard minimum age policy applies.

Drivers aged 21 to 24 can rent from National at Hartford Bradley International Airport in Connecticut, but vehicle class restrictions apply. Generally, only economy through full-size cars, cargo or minivans, and intermediate SUVs are available to under-25 renters. Premium, luxury, convertible, and large SUV categories are typically restricted to drivers 25 and older.

Drivers under 21 are not eligible to rent from National in Connecticut. Make sure to Budget for the daily surcharge when comparing total rental costs.

Yes, most bookings made through Hola Car Rentals, including National rentals in Connecticut, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters picking up a National vehicle at Hartford Bradley International Airport in Connecticut, the travel assistance typically covers:

• Medical coverage for up to 5 passengers during the trip.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your Connecticut rental, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage is not a substitute for CDW/LDW (damage to the rental vehicle) or third-party liability insurance. Check your booking confirmation for the exact terms and coverage limits that apply to your Connecticut rental.

Yes, the Emerald Aisle benefit is available to eligible Emerald Club members at the National car rental location in Connecticut at Hartford Bradley International Airport (BDL).

Emerald Aisle allows qualifying members to bypass the counter and choose their own vehicle from the available midsize and above selection in the Emerald Aisle, without waiting in line. This is particularly useful at BDL, which is Connecticut's only National location and the sole pickup point for all National rentals in the state.

Keep in mind that Hola Car Rentals does not support the linking of loyalty program numbers at the time of booking, as noted in the Express or Membership Programs policy. If you are an Emerald Club member, you may need to present your membership at the National counter in Connecticut directly to access Emerald Aisle benefits. Confirm with the National agent at BDL whether your membership qualifies for Emerald Aisle on your specific reservation.

National car rentals in Connecticut follow a Full-to-Full fuel policy. You receive the vehicle with a full tank at Hartford Bradley International Airport (BDL) and must return it full to avoid additional charges.

To avoid fuel fees on your National rental in Connecticut:

• Verify the fuel level with the agent at pickup and confirm it is recorded as full on the rental agreement.
• Take a photo of the dashboard showing the fuel gauge and odometer before leaving the BDL lot.
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the National vehicle in Connecticut with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns at BDL, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your National rental in Connecticut at the BDL counter at pickup. The additional driver must be physically present to show a valid driver's license and sign the rental agreement.

For National rentals in Connecticut, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether your rate includes one additional driver at no extra cost.

Requirements for adding a driver to your National rental at Hartford Bradley International Airport:

• The additional driver must meet the same minimum age requirements as the main driver.
• If the additional driver's license is not in English and does not use a Latin alphabet, an International Driving Permit is required.
• Both the main driver and the additional driver must sign the rental agreement at the Connecticut counter.

Only drivers listed on the National rental agreement in Connecticut are covered by the vehicle's protections, including CDW/LDW and liability coverage. Anyone not named on the contract who drives the vehicle may void those protections entirely.

The insurance and protection options available with your National rental in Connecticut depend on the rate plan you selected when booking through Hola Car Rentals.

Common coverages to understand for your National rental at Hartford Bradley International Airport in Connecticut:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National rental vehicle from a collision or covered incident. A deductible may apply unless your confirmation states zero deductible.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the National vehicle in Connecticut or neighboring states. Some U.S. states require a minimum liability amount, but not all do. Adding supplemental liability coverage is strongly recommended.

CDW/LDW does not cover third-party liability, and LIS/ALI/SLI does not cover damage to the rental vehicle itself. They are separate protections and work together.

Review your Hola Car Rentals booking confirmation before arriving at the National counter in Connecticut to confirm exactly which coverages are included in your rate and whether any deductible applies. Optional add-ons such as personal accident insurance or prepaid fuel are separate and payable at the counter.