Hertz Car Rental
in Alabama

Hola Car Rentals is the only premium partner of the top car rental brands operating in Alabama, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Alabama.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Alabama are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Alabama charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up your Hertz rental car in Alabama, you must bring all of the following physical documents to the counter:

• A valid, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at any Hertz location in Alabama. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Alabama.

Yes, a physical major credit card in the main driver's name is required at every Hertz location in Alabama to cover the security deposit hold at pickup.

At Hertz counters in Alabama, a temporary authorization hold is placed on your card at the start of the rental. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary by location, vehicle class, and season. Premium or specialty vehicles may carry a higher hold.

• The hold reduces your available credit until it is released after you return the vehicle
• Your bank controls when the hold disappears and may take up to 15 business days to post the release
• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit at Hertz in Alabama
• A third-party card (someone else's card) is also not accepted

It is a good idea to bring a backup credit card in your own name in case your primary card is declined. Even if you prepaid your booking online, you must still present a physical credit card at the Hertz counter in Alabama.

Alabama has four main toll roads you may encounter when driving your Hertz rental car across the state:

• Montgomery Expressway Bridge (Alabama River Parkway): US$1.50 for standard 2-axle vehicles
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
• Emerald Mountain Expressway (Dozier Road): US$1.75
• Foley Beach Express Toll Bridge (BEX): US$2.75

Alabama uses the Alabama Freedom Pass as its dedicated transponder system. Unlike many other U.S. states, Alabama toll roads currently accept cash, credit cards, and the Alabama Freedom Pass, so you are not locked into a cashless-only system.

Your Hertz vehicle in Alabama will come equipped with an electronic toll device. At the Hertz counter you can choose to enroll in an unlimited toll program (typically US$11 to US$25 per day depending on the location) or pay per use. If you opt out of the program and drive through a toll, Hertz will bill the toll amount plus an administrative processing fee to your credit card, sometimes weeks after the rental ends.

Alabama does not have congestion charges or emissions zones, so no additional city-center driving fees apply.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in Alabama.

For example, if your Hola Car Rentals booking total is US$500, the cashback cap is US$25. If you paid US$15 in tolls on Alabama roads such as the Foley Beach Express Toll Bridge or the Tuscaloosa Bypass, you would receive US$15 back. If you paid US$40, you would receive US$25 (the cap).

To claim your cashback after returning your Hertz vehicle in Alabama:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed Hertz rental agreement, and a toll receipt or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

The minimum age to rent a Hertz car in Alabama without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent from Hertz in Alabama but will be charged a daily young-renter surcharge in addition to the base rental rate.

At Hertz locations in Alabama, the young-renter fee is approximately US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes for the rental period.

• Drivers under 25 are also restricted from renting certain vehicle classes, including full-size, SUV, minivan, luxury, premium, and convertible categories
• Economy, compact, and intermediate vehicles are generally available to drivers aged 21 to 24
• Alabama does not have the same state-law exceptions as New York or Michigan, so the standard Hertz policy applies

Regardless of age, all drivers must present a valid driver's license and a major credit card in their own name at the Hertz counter in Alabama. If you are unsure whether your preferred vehicle class is available for your age group, contact customer service before booking.

Hertz rentals in Alabama follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles or 15 km of the Hertz return location in Alabama so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Hertz in Alabama may charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Ask the Hertz agent at your Alabama pickup location for the nearest gas station to the return point. You can also use Google Maps or your GPS to find stations close to the drop-off address. For after-hours returns, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, you can add an additional driver to your Hertz rental in Alabama, either as part of your rate or by paying a fee at the counter.

When the additional driver is not included in your booking, Hertz charges approximately US$13.50 per rental day plus taxes, with a maximum of US$189 plus taxes for the rental period in Alabama.

• The additional driver must be present at the Hertz counter in Alabama at pickup with a valid driver's license and any required ID
• Both the main driver and the additional driver must sign the rental agreement
• If the additional driver's license uses a non-Latin alphabet, an International Driving Permit is also required
• The additional driver must meet the same minimum age requirements; drivers aged 21 to 24 may be subject to a young-renter surcharge or may not be accepted depending on location rules

Only drivers listed on the Hertz rental agreement in Alabama are covered by the vehicle's protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the Hertz counter.

Hertz operates rental counters at several Alabama airports, including Birmingham-Shuttlesworth International Airport (BHM) at 5900 Messer Airport Hwy, Huntsville International Airport (HSV), Mobile Regional Airport (MOB) at 8400 Airport Blvd, Montgomery Regional Airport (MGM), and Dothan Municipal Airport at 800 Airport Dr Suite 13.

To locate the Hertz counter at any Alabama airport:

• Check your booking confirmation for the exact Hertz location address and any specific pickup instructions
• Follow the car rental signs inside the terminal toward the rental car counters or the consolidated rental car center
• If the Hertz counter is off-terminal, look for the designated shuttle stop outside the arrivals area and board the shuttle marked with the Hertz logo
• If you arrive after counter hours, review your confirmation for after-hours key drop or pickup instructions specific to that Alabama location

Hertz also has neighborhood locations in Alabama cities such as Tuscaloosa on McFarland Blvd E, Auburn on College St, and downtown Mobile. For city locations, bring the exact address and call ahead to confirm hours, as operating times may differ from airport counters.

The insurance and protection options available with your Hertz rental in Alabama depend on the rate plan you selected when booking. It is important to understand what each type of coverage does and does not include.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Hertz rental in Alabama. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended.
• CDW/LDW and LIS/ALI/SLI are separate protections and both are needed for comprehensive coverage

Coverage does not apply to prohibited uses such as driving under the influence, off-road use, or driving by a person not listed on the Hertz rental agreement in Alabama. Always verify what is included on your confirmation before arriving at the counter, and report any incident to Hertz immediately.

Yes, a one-way drop-off fee typically applies when you pick up your Hertz rental in Alabama and return it to a location in a different state or a different city within Alabama.

The fee amount varies depending on the specific route, the Hertz locations involved, the vehicle class, and the rental dates. Not every route between two different cities automatically triggers a fee, but interstate one-way rentals with Hertz commonly do.

• The drop-off fee is shown during the booking process under the section labeled as charges due at the destination
• It is also listed on your booking confirmation so you can verify it before pickup
• The fee cannot be prepaid and is paid directly at the Hertz counter in Alabama or at the return location
• Changing your return location after booking may reprice the rental and recalculate or add a drop-off fee

If the Hertz counter in Alabama charges a drop-off fee that differs from what your confirmation shows, keep all paperwork and contact support after the rental ends. The No Extra Charges© guarantee may apply if the fee was not disclosed during booking.

If your flight is delayed and you arrive later than your scheduled Hertz pickup time in Alabama, the rental company will generally hold your reservation for up to 24 hours from the original pickup time.

• If your delay is less than 24 hours, your Hertz booking in Alabama should still be honored, provided you arrive during counter operating hours
• If your delay exceeds 24 hours, the reservation may be forfeited with no refund, so it is important to contact support as soon as possible in that situation
• Once you return the vehicle, a grace period of approximately 30 minutes typically applies before extra time charges begin, though this can vary by Hertz location in Alabama

If you anticipate a significant delay affecting your Hertz pickup in Alabama, contact customer support via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible. Always check that you will be arriving during the Hertz counter's operating hours at your specific Alabama location, as after-hours pickups may require advance arrangements.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can provide support if you experience an emergency during your Hertz rental in Alabama, including situations on highways or in more remote areas of the state.

The travel assistance benefit typically covers:

• Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is separate from roadside assistance provided by Hertz in Alabama. For a vehicle breakdown or mechanical issue with your Hertz rental, contact the Hertz roadside assistance line listed on your rental agreement. For medical emergencies or legal situations arising during your Alabama trip, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Always check your booking confirmation for the exact terms and coverage limits that apply to your Hertz rental in Alabama.

Yes, in most cases you can drive your Hertz rental car from Alabama to other U.S. states, as interstate driving is generally permitted under standard Hertz rental agreements.

However, there are important conditions to confirm before crossing state lines:

• Review your Hertz rental agreement at pickup in Alabama to confirm that interstate travel is explicitly permitted and that no geographic restrictions apply to your specific vehicle class or rate
• Cross-border travel outside the United States, such as driving into Mexico or Canada, is typically not permitted without prior written authorization from Hertz and may void your insurance coverage
• Driving into restricted areas or off-road can also void CDW/LDW and liability protections regardless of where you started the rental in Alabama

If you plan to pick up your Hertz vehicle in Alabama and return it in a different state, a one-way drop-off fee will likely apply. This fee is route-specific and will be shown on your booking confirmation under charges due at the destination. Always verify the permitted driving territory with the Hertz agent at your Alabama pickup location before departing.