Hertz Car Hire
in Nashville

Hola Car Rentals is the only premium partner of the top car hire brands operating in Nashville, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Nashville.

No. With Hola Car Rentals, all costs and charges for your booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Nashville International Airport is located at 1 Terminal Drive, Nashville, TN 37214, inside the main terminal. The airport counter operates daily from 06:00 to 23:59.

Vehicle pickup does not happen at the terminal counter itself. After checking in with the Hertz agent, you take a dedicated shuttle from the ground transportation level of the main terminal to the consolidated Rental Car Centre at 635 Hangar Lane, Nashville, TN 37217, where your vehicle will be waiting.

To reach the shuttle stop, follow signs from baggage claim down to the ground transportation lower level and look for the rental car shuttle area. Shuttles cycle regularly, so if you just miss one, wait at the marked stop.

A second Hertz location is also nearby at 1201 Briley Parkway, Nashville, which is noted as the most popular Hertz location in the area. If you are not picking up at BNA, Hertz has a total of 8 hire locations across Nashville, including downtown options on Charlotte Avenue and at the Nashville Marriott.

Hertz downtown Nashville locations operate on significantly shorter hours than the airport counter, so planning your pickup and return time carefully is important.

• The Charlotte Avenue location (3100 Charlotte Avenue, Nashville) is open Monday through Friday 08:00 to 18:00, and Saturday 09:00 to 12:00 only.
• The Nashville airport Hertz counter at 1 Terminal Drive operates daily from 06:00 to 23:59, making it the best option for early arrivals or late-night returns.
• Downtown locations do not have shuttle service to an off-site hire centre.

If your travel schedule involves arriving outside downtown counter hours, the Hertz airport location at Nashville International Airport (BNA) is the more flexible choice. Hertz has 8 locations across Nashville in total, so if one location's hours do not match your schedule, check whether another Nashville Hertz branch works better for your itinerary.

Always confirm hours on your booking confirmation before travel, as hours can change on public holidays.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, so your Hertz hire in Nashville will not incur any toll charges while driving within the state.

This means:

• No toll transponder or pass is needed for driving in or around Nashville.
• Programs like Hertz PlatePass are unnecessary for Tennessee routes.
• Common routes such as I-40 between Nashville and Knoxville, or I-65 between Nashville and Memphis, are completely toll-free.
• There are no congestion charges or emissions zone fees in Nashville either.

If your trip takes you into neighbouring states that do have toll roads, standard toll billing rules for your Hertz hire would apply in those states. In that case, you can use the Tolls Cashback benefit included with your booking to recover up to 5% of your total booking value for any tolls paid during the hire period. Submit your claim to [email protected] within 30 days of returning the vehicle.

To pick up your Hertz hire in Nashville, you must bring the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the physical card, for the security deposit hold. Debit and prepaid cards are not accepted for the hold.
• A passport or valid government photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence, not as a replacement.

At the Hertz Nashville counter, all named drivers must be present and must each show a valid licence. Make sure names match across your licence, passport, and credit card to avoid issues at pickup.

Yes, Hertz in Nashville charges a young driver surcharge for renters aged 20 to 24. This daily fee applies in addition to the base hire rate and is paid at the counter.

Key points to know before booking:

• The standard minimum age to hire without a surcharge in the United Kingdom is 25.
• Hertz charges GBP 13.50 per hire day in young driver fees, with a maximum cap of GBP 189 plus applicable taxes.
• Drivers under 25 are restricted from hiring certain vehicle classes at Nashville Hertz locations, including full-size, luxury, premium, convertible, minivan, and van categories.
• The most accessible vehicle classes for under-25 renters are typically economy, compact, and intermediate sedans or SUVs.

Tennessee does not have a state law requiring hires to drivers under 25, unlike New York or Michigan, so the Hertz policy governs. If you are between 21 and 24 and travelling from Latin America or the Caribbean, check whether an Avis or Budget rate through Hola Car Rentals might waive the underage fee for your Nashville trip, as that exception does not apply to Hertz.

All bookings made through Hola Car Rentals, including Hertz hires in Nashville, include the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during the hire.

Because Tennessee has no toll roads, you will not pay any tolls driving within Nashville or anywhere else in the state. However, if your Hertz Nashville hire takes you into a neighbouring state that does have tolls, the cashback benefit applies to those charges.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning the car.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Hertz counter, and a receipt or statement showing the toll charges paid.

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Yes, you can add an additional driver to your Hertz hire in Nashville, but the additional driver must be physically present at the counter at the time of pickup.

Requirements for adding a driver at a Nashville Hertz location:

• The additional driver must bring their own valid driver’s licence and, if applicable, an International Driving Permit.
• They must meet the same age and document requirements as the primary renter.
• Drivers aged 20 to 24 may incur a young driver surcharge and are restricted from certain vehicle classes.

If your booking confirmation shows that an additional driver is included at no extra charge, confirm this with the Hertz agent in Nashville before signing the agreement. If the additional driver is not included in your rate, Hertz charges GBP 13.50 per hire day, with a maximum cap of GBP 189 plus taxes.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void your cover, so always add every driver at the Nashville Hertz counter before leaving.

Yes, one-way hires are available from Hertz in Nashville, allowing you to return the vehicle at a different location from where you picked it up.

A few important things to know about one-way Hertz hires from Nashville:

• A drop-off fee may apply depending on the route. This fee is route-specific and varies by destination, vehicle class, and season.
• The drop-off fee will be shown during the booking process under the section labelled as charges due at the destination. It cannot be prepaid.
• Book as far in advance as possible to get the widest selection of vehicles and available drop-off locations.
• Cross-border one-way hires, for example returning the car in Canada, may be restricted or carry higher fees. Confirm with the Hertz terms before booking.

If you change your return location after booking, the hire may be repriced and the drop-off fee recalculated. Always verify the drop-off fee shown on your confirmation matches what the Nashville Hertz counter presents at pickup. If there is a discrepancy, keep all paperwork and contact support after the hire is complete.

When you pick up your Hertz hire in Nashville, a temporary authorisation hold will be placed on your credit card as a security deposit. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

For Hertz hires in the United Kingdom, including Nashville, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on:

• The vehicle class you are hiring (premium or speciality vehicles may carry a higher hold).
• The specific Nashville Hertz location, whether airport or downtown.
• The length of the hire and local policies.

The hold must be placed on a physical, major credit card in the main driver’s name, with the driver’s name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Hertz counter in Nashville.

After you return the vehicle, the hold is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Hertz hires in Nashville follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional fuel charges.

Steps to follow to avoid fuel charges on your Nashville Hertz hire:

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire, use the correct fuel type as specified in the vehicle. Using the wrong fuel type is not covered by the fuel policy.
• Before returning the car, refuel within approximately 10 miles or 15 kilometres of the Nashville Hertz return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Hertz may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Refuelling near the Nashville airport or your return location before drop-off is always the most cost-effective option.

Hertz in Nashville offers several insurance and protection options that you can consider when picking up your vehicle. Understanding what each covers helps you avoid paying for duplicate protection.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Hertz hire vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the Hertz hire in Nashville. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended.
• Personal Accident Insurance (PAI): Covers injuries to you and your passengers. This is separate from CDW/LDW and liability coverage.

Check your booking confirmation to see which protections are already included in your rate before accepting additional cover at the Nashville Hertz counter. Accepting add-ons you do not need can significantly increase your total cost.

Nashville's motorway system has some features that can surprise drivers who are unfamiliar with the area, and knowing about them before you get behind the wheel of your Hertz hire makes the experience safer.

The most important thing to understand is that Nashville's downtown loop is formed by I-40, I-65, and I-24 converging in an ellipse-shaped design from the 1960s. This creates several unusual driving conditions:

• Many exits are on the left side of the motorway rather than the right, which is uncommon in most UK cities. You need to position yourself in the left lane well in advance for these exits.
• The I-40, I-65, and I-24 interchange requires crossing from the right lane to the left lane in a short distance, which can feel abrupt if you are not expecting it.
• The I-440 and I-24 cluster remains a significant bottleneck even after recent upgrades.

Downtown Nashville also has a mix of one-way avenues, including Third and Fourth Avenues, alongside streets that have been converted to two-way traffic. Some roads near transit corridors have bus-priority lanes that restrict general car traffic except for right turns.

Using a GPS navigation system in your Hertz Nashville hire is strongly recommended. Hertz offers an optional GPS add-on that can be booked with your reservation.

Yes, most bookings made through Hola Car Rentals, including Hertz hires in Nashville, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption during your Nashville trip.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance while driving your Hertz hire in Nashville, for example after an accident on the I-40 or I-65 interchange, contact the assistance line immediately:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Note that this travel assistance benefit applies to non-North American customers only. Customers who are residents of the United Kingdom or Canada do not qualify for this coverage. It also does not cover damage to the Hertz vehicle itself, which is handled by CDW/LDW, or liability to third parties, which requires LIS/ALI/SLI.