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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 5 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Enterprise in Kansas City include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Kansas City, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Kansas City.

Will I face unexpected charges at the Enterprise counter in Kansas City when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Kansas City are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Kansas City charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the shuttle work from Kansas City International Airport to the Enterprise rental car counter?

At Kansas City International Airport (MCI), Enterprise is located at the consolidated rental car facility at 648 Madrid Ave. For navigation purposes, use the address 1 International Square, Kansas City, MO 64153.

After collecting your luggage, head to the marked shuttle shelters at the terminal medians. A gray rental car shuttle picks up passengers and runs every 20 to 30 minutes to the consolidated facility where the Enterprise counter is located. The shuttle is free of charge and takes you directly to the counter, so no walking distance to the rental building is required.

Plan for the full pickup process to take approximately 30 to 60 minutes from the time you exit the terminal, accounting for shuttle wait time, counter service, and vehicle preparation. The Enterprise counter at Kansas City International Airport is open daily from 6:00 AM to 11:30 PM.

Where is the Enterprise downtown Kansas City pickup location?

Yes, Enterprise has a downtown Kansas City location at 600 Grand Blvd (also listed as 600 Grand Avenue), Kansas City, MO 64106. Unlike the airport facility, this branch operates as a standard street-level counter, so no shuttle is required.

Additional Enterprise locations in the Kansas City area include:

  • 3543 Main St, Midtown, Kansas City, MO 64111
  • 1146 W 103rd St (Watts Mill), Kansas City, MO 64114
  • 9400 Troost Ave, Kansas City, MO 64131
  • 7611 State Ave, Kansas City, KS 66112

If you are picking up at a city branch rather than Kansas City International Airport, bring the exact branch address and confirm operating hours in advance, as city locations may have different hours than the airport Enterprise counter. Contact the branch directly or check your booking confirmation for the most current schedule.

Are there toll roads to worry about when driving an Enterprise rental car in Kansas City?

Missouri has very few toll roads, and the Kansas City metro area itself has no electronic toll systems such as E-ZPass or similar cashless networks. The only toll facility in Missouri is the Lake of the Ozarks Community Bridge on State Highway MM, which is located outside the Kansas City metro area.

If you drive to that bridge in your Enterprise rental, note the following:

  • Payment is cash only at the booth. No transponders or cashless options are accepted.
  • Standard 2-axle passenger vehicles (typical rental cars) pay US$3.00 during summer months (May through September) and US$2.00 at other times.
  • There are no congestion charges, emissions zones, or city-center driving fees in Kansas City or anywhere in Missouri.

Because Missouri roads are largely toll-free, the optional toll transponder programs that Enterprise and other rental companies offer are generally not necessary for driving within Kansas City. If you plan to drive to neighboring states, check whether those states have toll roads before your trip.

Can I get a Tolls Cashback refund on my Enterprise rental in Kansas City?

Yes, all Hola Car Rentals bookings, including Enterprise rentals in Kansas City, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

While Kansas City itself has no toll roads, you may encounter the Lake of the Ozarks Community Bridge (cash only, US$2.00 to US$3.00 for a standard car) or toll roads in neighboring states if you drive beyond Missouri. Any tolls you pay qualify for the cashback claim.

To claim your refund after returning your Enterprise vehicle in Kansas City:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

What documents do I need to pick up an Enterprise rental car in Kansas City?

To pick up your Enterprise rental car in Kansas City, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin (Roman) alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license.
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit cards and prepaid cards are not accepted.
  • A valid passport or government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets (required for visitors traveling from abroad).

All documents must be physical originals. Digital or on-screen versions are not accepted at the Enterprise counter in Kansas City. If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly mandatory.

Is a credit card required to pick up an Enterprise car in Kansas City?

Yes, a physical major credit card in the main driver's name with the driver's name printed on the card is required at the Enterprise counter in Kansas City. This card is used to place a temporary security hold, not a charge, on your account at the time of pickup.

For standard vehicles in the United States, the typical hold is approximately US$300 to US$400, though the exact amount is set by Enterprise at the counter and may vary by vehicle class or location.

  • Debit cards are not accepted for the security hold.
  • Prepaid or virtual cards are not accepted.
  • The card must be in the main driver's name, not a third party's name.
  • Even if you prepaid your booking online, you must still present a physical credit card at the Kansas City Enterprise counter.

The hold is released after you return the vehicle, but your bank controls when the funds become available again, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.

Do I need an International Driving Permit to rent from Enterprise in Kansas City?

An International Driving Permit (IDP) is not always mandatory to rent from Enterprise in Kansas City, but it depends on your license.

  • If your driver's license uses a non-Latin (non-Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required alongside your original license. Enterprise in Kansas City will not accept a license in a non-Roman script without an IDP translation.
  • If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly required in most cases.

The IDP is a translation document only and must always be carried together with your original license. It cannot be used as a standalone document. If you think you may need one, obtain it in your home country before traveling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders.

Always check your booking confirmation for any specific requirements noted for your Enterprise pickup location in Kansas City.

How does the fuel policy work for Enterprise rentals in Kansas City?

Enterprise rentals in Kansas City follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel level with the Enterprise agent and confirm it is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer before driving away.

When returning your Enterprise vehicle in Kansas City:

  • Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
  • Keep your fuel receipt showing the date, time, and station address.
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

If you return the vehicle below the recorded fuel level, Enterprise may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus an administrative service fee. Using the correct fuel type (gasoline versus diesel) is also important, as wrong-fuel incidents are not covered by the fuel policy.

What travel assistance is included with my Enterprise booking in Kansas City?

Most Hola Car Rentals bookings, including Enterprise rentals in Kansas City, include travel assistance provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving in the Kansas City area or on Missouri highways.

Coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of an accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I add an additional driver to my Enterprise rental in Kansas City?

Yes, you can add an additional driver to your Enterprise rental in Kansas City, either at no cost if your rate includes it or for a fee paid at the counter.

When the additional driver fee applies at Enterprise in Kansas City, the rate is US$15 per day plus applicable taxes. Some Hola Car Rentals rates include one additional driver at no extra charge. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included.

Requirements for adding an additional driver at the Enterprise counter in Kansas City:

  • The additional driver must be present at pickup with a valid driver's license.
  • They must meet the minimum age requirements. In most U.S. states, drivers under 25 may be subject to a young-driver surcharge.
  • If their license uses a non-Latin alphabet, they will also need an IDP.
  • Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the Enterprise rental agreement are covered by the vehicle's protections. Anyone who drives without being named on the contract may void coverage.

Is there a young driver surcharge at Enterprise in Kansas City for drivers under 25?

Yes, Enterprise in Kansas City applies a young-driver surcharge for renters between the ages of 21 and 24. The standard minimum age to rent without a surcharge in the United States is 25.

Drivers aged 21 to 24 can still rent from Enterprise in Kansas City but should expect:

  • A daily young-renter surcharge added at the counter.
  • Restrictions on certain vehicle classes. Categories such as full-size SUVs, minivans, luxury, premium, and convertible vehicles are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

Drivers under 21 are not eligible to rent from Enterprise in Kansas City under standard U.S. policy.

If you are between 21 and 24 and from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis or Budget (not Enterprise) may waive the underage fee. This exception does not apply to Enterprise rentals in Kansas City. Always confirm the surcharge amount with the Enterprise counter at the time of pickup, as fees vary by location.

Can I pick up my Enterprise car in Kansas City and return it to a different city?

Yes, one-way rentals are possible with Enterprise in Kansas City, but a drop-off fee may apply depending on your return location.

  • Returning to a different Enterprise location within the Kansas City metro area (for example, from the airport to the downtown branch at 600 Grand Blvd) may not incur a drop-off fee.
  • Returning to a different city or state will typically trigger a one-way drop-off fee, which varies by route, vehicle class, and season.
  • Cross-border one-way rentals (for example, returning to Canada) may be restricted or carry significantly higher fees.

The drop-off fee, if applicable, will be shown under the "To pay at destination" section during the Hola Car Rentals booking process and on your confirmation. This fee cannot be prepaid and is paid directly to Enterprise at the counter.

If you need to change your return location after booking your Kansas City Enterprise rental, contact Hola Car Rentals support, as changes may reprice the rental and recalculate any applicable drop-off fee.

What insurance coverage is included in my Enterprise rental in Kansas City?

The insurance coverage included in your Enterprise rental in Kansas City depends on the rate plan you selected when booking through Hola Car Rentals. Most rates include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the Enterprise vehicle itself.

Key points about CDW/LDW for your Kansas City Enterprise rental:

  • It covers collision damage, theft, and vandalism to the rental vehicle, subject to any deductible shown on your confirmation.
  • It does not cover damage to other vehicles or injuries to other people. For that, you need Third-Party Liability coverage (LIS/SLI/ALI).
  • It does not cover tires, undercarriage, roof, or keys unless specifically stated in your rental agreement.
  • Coverage only applies to drivers named on the Enterprise rental agreement.

Missouri does not mandate a specific minimum third-party liability level for rental companies in all cases, so reviewing whether LIS/SLI is included in your Kansas City Enterprise booking is important. Check your Hola Car Rentals confirmation for the exact coverages, deductible amounts, and any exclusions that apply to your specific rate.

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