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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 4 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

About hiring a car in Atlanta

Enterprise operates its Atlanta counter on the second floor of the ATL Rental Car Centre, a consolidated facility shared by every major hire brand. Reaching it from the domestic terminal takes roughly 5 minutes on the ATL SkyTrain, a free automated people mover that runs 24 hours a day. International arrivals at the Maynard H. Jackson Jr. International Terminal face an additional step: a free shuttle runs approximately every 15 minutes to the domestic terminal's SkyTrain station, so budget at least 60 to 90 minutes from landing to counter. Enterprise's toll solution for Atlanta is its TollPass service, which activates automatically if you use a Peach Pass express lane — the charge runs US$4.95 per day a toll is incurred, capped at US$34.65 per hire period, plus the actual toll amounts. Fuel in the Atlanta area averages around US$2.83 per gallon, and the nearest stations to the airport are along the surface roads before re-entering the terminal complex. The authorisation hold at Enterprise here is typically US$400 for standard vehicles and US$850 for premium or large-capacity vehicles, placed on a credit card in the primary driver's name — no debit cards are accepted. Drivers whose licences use a non-Latin script, such as Arabic, Chinese, or Cyrillic, must also carry an International Driving Permit.

Frequently Asked Questions

What does my Hola Car Rentals booking with Enterprise in Atlanta include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Atlanta, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Atlanta.

Will I face unexpected charges at the Enterprise counter in Atlanta when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Atlanta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Atlanta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Enterprise hire car at Atlanta Hartsfield-Jackson Airport?

After landing at Atlanta Hartsfield-Jackson Airport (ATL), follow signs to the Sky Train and ride it to the second stop, which is the Rental Car Centre (RCC). Take the escalator to the 2nd level and look for the Enterprise counter at Suite 2210. Self-service kiosks are also available at that level if you want to obtain your hire agreement more quickly.

The Enterprise counter at Atlanta ATL is open daily from 5:00 AM to 11:00 PM. Allow approximately 20 to 45 minutes from the time you exit the terminal to the moment you drive away, depending on queue length at the counter or kiosks.

When returning the vehicle, follow airport signs to the Rental Car Return at the RCC and enter the Enterprise-marked lanes under the green signs for a quick team check-in. After returning the car, take the Sky Train back to your terminal.

What are the opening hours for Enterprise locations in Atlanta?

Enterprise operates two main locations in Atlanta with different hours.

  • Atlanta Hartsfield-Jackson Airport (ATL), located at 2200 Rental Car Centre Pkwy, Suite 2210, College Park, GA 30337: open daily from 5:00 AM to 11:00 PM.
  • Downtown Atlanta, located at 303 Courtland St NE, Atlanta, GA 30303: open Monday to Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM, and closed on Sunday.

The downtown Atlanta Enterprise branch does not offer after-hours returns, so plan your drop-off accordingly. If your flight arrives late or you need a vehicle outside downtown hours, the airport location is the better option. Hours may vary on public holidays, so confirm your specific dates on your booking confirmation before travelling.

Is there a young driver surcharge for under-25 renters at Enterprise in Atlanta?

Yes, Enterprise in Atlanta charges a young driver surcharge for renters aged 21 to 24. The underage fee at Atlanta Enterprise branches is US$25 per day, and the minimum hire age is 21.

In addition to the daily surcharge, young drivers at Atlanta Enterprise locations are restricted to specific vehicle classes. Eligible categories include Economy through Full Size cars, Cargo and Minivans, Pickups, and Compact, Small, or Standard SUVs seating up to 5 passengers. Premium, luxury, and larger vehicle classes are not available to drivers under 25.

All standard requirements still apply regardless of age:

  • Valid driving licence in good standing
  • Physical major credit card in the main driver’s name for the security deposit
  • Any required International Driving Permit if your licence uses a non-Latin alphabet

Allow for the US$25 per day surcharge when comparing rates for your Atlanta trip, as it is charged at the counter and is not included in the prepaid rate.

How do tolls work when hiring from Enterprise in Atlanta?

Atlanta does not have traditional toll roads, but the metropolitan area operates Georgia Express Lanes, a network of dynamically priced toll lanes on major interstates including I-85, I-75, and the Northwest Corridor (I-75 and I-575). These lanes are entirely cashless, meaning no cash payment is accepted at any point.

The primary transponder system in Georgia is Peach Pass. Compatible alternatives include SunPass and Quick Pass. When you pick up your Enterprise hire in Atlanta, the vehicle will already have an electronic toll device installed.

  • Unlimited toll package: typically US$4.95 to US$5.35 per day, capped at approximately US$34.65 per hire period, plus actual toll charges.
  • Pay-per-use: Enterprise will charge the actual toll amount plus an administrative processing fee to your credit card after the hire ends.
  • Independent option: you can use a service like NextPass by registering the hire vehicle's licence plate and paying tolls directly through that app.

Typical Express Lane rates range from US$0.10 to US$0.90 per mile depending on congestion. Vehicles with 3 or more occupants may use Peach Pass Express Lanes toll-free. Driving in Express Lanes without a recognised transponder is a violation and will result in charges plus significant administrative fees billed through Enterprise.

Can I get tolls cashback on my Enterprise hire in Atlanta?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Atlanta hire with Enterprise.

Atlanta's Georgia Express Lanes on I-85, I-75, and the Northwest Corridor use dynamic pricing, so toll costs can add up depending on how frequently you use those lanes. The Tolls Cashback benefit helps offset those costs.

To claim your cashback after returning your Enterprise vehicle in Atlanta:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up my Enterprise hire car in Atlanta?

When collecting your Enterprise hire in Atlanta, bring all of the following physical documents:

  • Original, unexpired driving licence in the main driver’s name.
  • International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original licence.
  • Physical major credit card with the driver’s name printed on the card, in the main driver’s name, for the security deposit hold.
  • Passport or valid government photo ID.
  • Booking confirmation or printed voucher if required.
  • Round-trip flight or cruise tickets.

Note that Enterprise in Atlanta requires the name and address on the renter's driving licence to match their current home address, and that address must be within 50 miles of the renting branch or the licence must be issued by Georgia. Digital documents are not accepted at the counter. All documents must be physical originals.

How much is the security deposit for an Enterprise hire in Atlanta?

When picking up your Enterprise hire in Atlanta, a temporary authorisation hold will be placed on your credit card at the counter. For standard vehicles in the United States, typical holds range from US$300 to US$400, though the exact amount varies by vehicle class, location, and season. Premium or speciality vehicles may carry a higher hold.

Important points to bear in mind:

  • The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after the hire ends.
  • Only a physical major credit card in the main driver’s name with the driver’s name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
  • Banks control release timing after Enterprise closes the contract. Allow up to 15 working days for the hold to disappear from your statement.
  • Bring a backup credit card in case your primary card is declined.

Notify your bank of your travel to Atlanta before pickup to prevent fraud blocks on the in-person authorisation.

Can I add an additional driver to my Enterprise hire in Atlanta?

Yes, you can add an additional driver to your Enterprise hire in Atlanta, either as part of your rate or by paying a fee at the counter.

When the additional driver is not included in your rate, Enterprise in Atlanta charges US$15 per day for each extra driver. Check your booking confirmation for the line that reads "Additional driver free of charge" to see whether it is already covered.

Requirements for adding a driver at the Atlanta Enterprise counter:

  • The additional driver must be present at pickup with a valid driving licence.
  • If their licence uses a non-Latin alphabet, they must also bring an International Driving Permit.
  • Both the main driver and the additional driver must sign the hire agreement.
  • The additional driver must meet the minimum age requirement of 21. Drivers aged 21 to 24 may be subject to the US$25 per day young driver surcharge at Atlanta Enterprise locations.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone who drives the Atlanta Enterprise vehicle without being named on the contract may void those coverages.

What travel assistance is included with my Enterprise booking in Atlanta?

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Enterprise hire in Atlanta as well. This benefit is particularly useful given Atlanta's complex interstate system, where incidents on multi-level stack interchanges or during express lane navigation can leave you in an unfamiliar situation far from your hotel.

Core benefits typically include:

  • Travel insurance with medical cover for up to 5 passengers.
  • Legal assistance in case of an accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

To reach assistance 24 hours a day: call +1 888 980 9992 (toll-free), contact WhatsApp at +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

This cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. Check your booking confirmation for the exact terms and coverage limits that apply to your Atlanta Enterprise reservation.

Can I rent an Enterprise car in Atlanta and return it in a different city?

Yes, Enterprise allows one-way hires from participating Atlanta locations, but there are conditions to be aware of before booking.

One-way hires must be booked in advance and may include a drop-off fee that varies depending on the pickup and return locations. The fee is route-specific and is disclosed at the time of booking under the "To pay at destination" section of your confirmation. It cannot be prepaid and is paid directly to Enterprise at the counter.

  • Same-city routes (for example, Atlanta airport to downtown Atlanta) often carry no drop-off fee.
  • Routes between different cities or states typically include a drop-off fee that varies by distance and vehicle class.
  • Cross-border one-ways (for example, Atlanta to a Canadian city) are often restricted or carry higher fees.

If you need to change your return location after booking your Atlanta Enterprise hire, the route will be re-priced and a new drop-off fee may apply. Always verify the fee shown on your confirmation matches what the Enterprise counter presents at pickup.

What are the speed camera and photo enforcement rules I should know when driving an Enterprise hire in Atlanta?

Atlanta has widespread photo enforcement that surprises many visitors driving a hire car for the first time in the area. Understanding the rules before you leave the Enterprise counter in Atlanta can help you avoid mailed citations.

  • Red light cameras are installed at intersections throughout Atlanta and surrounding counties including Cobb County and Marietta. Violations are captured automatically and citations are mailed to the registered vehicle owner, which means Enterprise will pass the fine to you along with an administrative processing fee.
  • School zone speed cameras activate beyond the posted sign times. Flashing beacons signal when the cameras are operational. Speeds 10 or more mph over the school zone limit trigger a ticket even during summer or outside the hours listed on signs.
  • Highway cameras monitor traffic flow and do not issue tickets, but fixed speed and red light enforcement devices do generate mailed citations.

If a citation is issued to your Atlanta Enterprise hire vehicle, the charge will typically appear on your credit card days or weeks after you return the car, along with an administrative fee from Enterprise for processing the violation. Keep this in mind when reviewing post-hire charges on your statement.

What is the fuel policy for Enterprise hires in Atlanta?

Enterprise hires in Atlanta follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel experience in Atlanta:

  • At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.
  • Use the correct fuel type shown on the hire agreement or inside the fuel cap. Wrong-fuel incidents are not covered and may generate additional charges.
  • Refuel within approximately 10 miles of the Atlanta Enterprise return location so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Atlanta Enterprise vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns at locations that permit them, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

What insurance cover should I consider for my Enterprise hire in Atlanta?

When collecting your Enterprise hire in Atlanta, two main types of cover are worth reviewing before you sign the agreement.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Enterprise vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Atlanta Enterprise hire. In the United States, not all states require hire companies to include state-minimum liability by default. Georgia does not mandate a specific inclusion, so cover levels can vary. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire.

  • CDW/LDW covers the hire vehicle only.
  • LIS/ALI/SLI covers third parties you may injure or whose property you may damage.
  • Neither covers your personal injuries (that is Personal Accident Insurance) or your belongings (that is Personal Effects Cover).

Review your booking confirmation to see which coverages are already included in your Atlanta Enterprise rate before accepting or declining anything at the counter.

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