Dollar Car Rental
in Toronto

Hola Car Rentals is a premium partner of the leading car rental companies in Toronto, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Dollar rental experience with complete protection and peace of mind during your trip in Toronto.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Toronto are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Toronto charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar rental counter at Toronto Pearson International Airport (YYZ) is not inside the terminals. All rental companies, including Dollar, are located at the Car Rental Center at Viscount Station, next to the ALT Hotel.

To get there from either terminal, follow these steps:

• After collecting your luggage, follow signs for the LINK Train or Ground Transportation
• Board the free LINK Train heading to Viscount Station
• The train runs 24 hours a day, 7 days a week, every 4 to 8 minutes
• The ride takes approximately 5 minutes; total door-to-counter time is roughly 10 to 15 minutes
• Exit at Viscount Station, walk to the Car Rental Center, and proceed to the Dollar counter

The LINK Train is fully accessible for passengers with luggage and mobility needs. There is no charge to ride it. Check your booking confirmation for the specific operating hours of the Dollar counter at this Toronto location.

To collect your Dollar rental car in Toronto, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A physical major credit card with the driver's name printed on the card (digital wallets such as Apple Pay or Google Pay are not accepted)
• A valid passport or government-issued photo ID
• Your booking confirmation

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original license, not as a replacement.

All documents must be physical. Digital copies shown on a phone or tablet will not be accepted at the Dollar counter in Toronto.

Yes, there is one major toll road in the Toronto area that can affect your Dollar rental: Highway 407 ETR (Express Toll Route), a privately operated highway spanning 108 km across the Greater Toronto Area.

Key facts about the 407 ETR:

• It is 100% cashless with no toll booths; tolls are collected by photographing the license plate of your rental vehicle
• Other major highways in the area, such as the 401, 400, and QEW, are toll-free
• If you drive on the 407 ETR without enrolling in a toll program, Dollar will be billed by the highway operator and will then charge your credit card for the toll amount plus administrative fees
• GPS navigation may route you onto the 407 ETR by default for speed, so check your route settings before driving

At the Dollar counter in Toronto, you can ask about available toll programs, which may offer a flat daily rate for unlimited use. If you prefer to avoid the 407 ETR entirely, plan your route using the toll-free 401 instead.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar rental in Toronto.

The main toll road in the Toronto area is Highway 407 ETR, a fully cashless highway where charges are billed to the rental company and passed on to you. Those toll charges are eligible for the cashback.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your vehicle
• Use the subject line: Tolls Cashback - followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days will not be accepted.

Renting a Dollar car at Toronto Pearson Airport (YYZ) typically results in additional fees on top of the base rate. These charges are standard for airport rental locations in Toronto and may include:

• Airport concession recovery fee: approximately 15% of the base rate
• Vehicle Licensing Fee: approximately CAD 15 per day
• Customer Facility Charge
• Ontario Harmonized Sales Tax (HST): 13%
• Vehicle Rental Tax (where applicable)

Combined, these surcharges can add 25% to 35% to the cost of your Dollar rental compared to a downtown Toronto location, which does not carry the airport concession fee.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the counter. If your confirmation states that taxes and fees are included, you should not be billed again for those items at the Dollar counter in Toronto. If you are, the No Extra Charges© guarantee may apply.

The minimum age to rent a Dollar car in Toronto is 20 years old. Renters between the ages of 20 and 24 are subject to a daily young driver surcharge at the counter.

The specific surcharge amount is not published in advance by Dollar, but it is charged per rental day and applies at all Toronto locations. For Dollar, the additional driver fee for renters in this age group follows the same young driver rules.

To avoid surprises at the Toronto counter:

• Confirm your age qualifies before booking
• Budget for the daily young driver surcharge if you are under 25
• All drivers, including additional drivers, must meet the minimum age requirement and present a valid driver's license at the Dollar counter in Toronto

There is no upper age limit for renting a Dollar car in Toronto.

Yes, you can add an additional driver to your Dollar rental in Toronto, but the additional driver must be present at the counter at the time of pickup.

Requirements for an additional driver at the Dollar counter in Toronto:

• Must appear in person and sign the rental agreement
• Must present a valid driver's license
• Must meet the minimum age requirement (20 years old)
• Must present a major credit card in their own name if required

If your booking confirmation states that an additional driver is included at no extra charge, no fee applies for the first extra driver. If it is not included, Dollar charges approximately US$13.50 per rental day for an additional driver, with a maximum cap of US$189 for the rental period (plus applicable taxes).

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone who drives the Toronto rental car without being named on the contract may void coverage.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection. This benefit can be valuable if something unexpected happens during your Dollar rental in Toronto, such as a medical emergency on the highway or a flight disruption before or after your rental period.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to Canadian or US residents. It is available to travelers from other countries renting a Dollar car in Toronto. It also does not cover damage to the rental vehicle itself; that is handled separately by CDW/LDW coverage.

Whether damage coverage is included in your Dollar rental in Toronto depends on the rate plan selected at the time of booking. Check your booking confirmation for a line item referencing CDW (Collision Damage Waiver) or LDW (Loss Damage Waiver).

If CDW/LDW is included, it reduces your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

CDW/LDW does not cover:

• Damage or injury caused to third parties (that requires separate liability coverage, LIS/ALI/SLI)
• Tires, wheels, undercarriage, or roof damage in most cases
• Incidents caused by prohibited use such as driving off-road or under the influence
• Drivers not listed on the Dollar rental agreement in Toronto

If you are unsure whether your booking includes this protection, review your confirmation before arriving at the Dollar counter in Toronto. You can also add or confirm coverage options at the counter, though prices will differ from prepaid rates.

Dollar rentals in Toronto follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Toronto Dollar rental:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt as proof in case of a dispute

If you return the Dollar car in Toronto with less fuel than recorded at pickup, you may be charged for the shortfall at the rental company's refueling rate, which is typically higher than pump prices, plus a refueling service fee.

If the vehicle was not full at pickup, ask the agent to record the exact level on the agreement and return it at that same level to avoid charges.

At the Dollar counter in Toronto, a temporary authorization (hold) is placed on your credit card at pickup. This is not a charge; it reduces your available credit until the rental is closed and your bank releases the hold.

For Dollar rentals in Canada, including Toronto, the typical hold is approximately CAD 300 to CAD 500 for standard vehicles. Some locations may require a hold of approximately CAD 750. The exact amount varies by vehicle class, rental duration, and the specific Dollar location in Toronto.

Important requirements for the deposit:

• The card must be a physical major credit card with the driver's name printed on it
• Debit cards, prepaid cards, and digital wallet cards are not accepted for the security hold
• The card must be in the main driver's name
• Ensure your card has sufficient available credit to cover the hold plus any expected charges

After you return the Dollar car in Toronto, the hold is released. Your bank controls how quickly it appears back on your available credit, which can take up to 15 business days.

Yes, one-way rentals between different Dollar locations in Toronto may be available, but a drop-off fee could apply depending on the route and vehicle class.

Dollar operates multiple locations in the Toronto area, including the airport facility at 6301 Silver Dart Drive (accessed via the LINK Train to Viscount Station) and downtown locations such as 330 Front Street West near Billy Bishop Airport. Returning your Dollar rental to a different Toronto location than where you picked it up is considered a one-way rental.

What to know before booking a one-way Dollar rental in Toronto:

• The drop-off fee, if applicable, will be shown during the booking process under the section labeled as charges due at the destination
• This fee cannot be prepaid and is paid at the counter
• Changing your return location after booking may reprice the rental and recalculate any drop-off fee
• Confirm availability and the fee amount before finalizing your reservation

If no drop-off fee appears during booking, no fee should be charged at the Dollar counter in Toronto for that route.

Driving a Dollar rental car in Toronto presents a few challenges that are worth knowing about before you get behind the wheel.

One-way street system: Toronto's downtown core has an unusually complex network of one-way streets that alternate directions block by block. Streets like Richmond (westbound) and Adelaide (eastbound) form paired one-way corridors, and wrong turns can result in lengthy detours. Use GPS navigation and pay close attention to street signs.

Highway 401 collector-express lanes: Highway 401, which runs through the Greater Toronto Area, uses a split collector and express lane system. Blue signs indicate collector lanes and green signs indicate express lanes. Transfers between them require specific ramps. This system is uncommon outside of a few North American cities and can be disorienting for first-time drivers.

Toll awareness: The only toll road in the Toronto area is Highway 407 ETR. All other major highways, including the 401, are toll-free. If your Dollar rental car uses the 407 ETR, charges will be billed to your card after the rental ends, along with any administrative fees.

Driving is on the right-hand side, the same as the United States, and speed limits are posted in kilometers per hour.