Dollar Car Rental
in Dallas

Hola Car Rentals is the only premium partner of the top car rental brands operating in Dallas, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Dallas.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Dallas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Dallas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Dallas/Fort Worth International Airport is not located inside the terminals. Instead, it is at the consolidated Rental Car Center at 2424 E 38th St, Dallas, TX 75261.

To reach the Dollar counter, follow the signs to the Rental Car Shuttle outside your arrival terminal. Free shuttles run 24 hours a day, 7 days a week, approximately every 10 to 15 minutes, and the ride to the Rental Car Center takes roughly 5 to 10 minutes. Once at the center, follow the signs to the Dollar desk.

When returning your car in Dallas, drop it off at the same Rental Car Center and take the shuttle back to your terminal. Shuttles operate around the clock, so late-night or early-morning returns are covered.

The Dollar counter at Dallas Love Field Airport is located on-site at 3377 Edwards Ave, Dallas, TX 75235. Unlike Dallas/Fort Worth International Airport, no shuttle is required at Love Field; you can walk directly to the Dollar counter from the terminal.

Counter hours at this Dallas location are Monday through Friday 07:00 to 22:00, and Saturday through Sunday 08:00 to 22:00. If you are arriving outside these hours, plan accordingly, as after-hours pickups may not be available.

When returning your vehicle, bring it back to the same address at 3377 Edwards Ave. Because the counter is on-site, the return process at this Dallas Dollar location is generally faster than at DFW, where a shuttle ride back to the terminal is required.

To pick up your Dollar rental car in Dallas, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A passport or government-issued photo ID
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license at the Dallas Dollar counter. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Dallas.

Dallas has an extensive cashless toll network, and your Dollar rental vehicle will already include an electronic toll device, either a transponder or a plate-based billing system. Cash toll booths are rare to nonexistent on Dallas-area highways.

Key toll systems you may encounter around Dallas include the North Texas Tollway Authority (NTTA) with TollTag, TEXpress Lanes on routes such as the I-635 LBJ Managed Lanes and North Tarrant Express, and TxDOT's TxTag system. Estimated toll costs in the Dallas area typically range from US$5 to US$20 per day depending on your routes.

At the Dollar counter in Dallas, you will have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25, covering all tolls during your rental
• Pay per use: the actual toll amounts plus daily or administrative processing fees billed after your rental, sometimes weeks later

If you plan to drive Dallas toll roads only once or twice, pay-per-use may cost less. For frequent metro driving, the unlimited package is usually better value. You may also opt out and pay tolls manually through the toll agency's website where available, but inform the Dollar counter agent so the default device can be deactivated to avoid duplicate charges.

Yes, a young driver surcharge applies to drivers aged 21 to 24 at Dollar locations in Dallas. The standard minimum age to rent without an additional fee is 25.

For Dollar rentals in Dallas, the young driver fee is approximately US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period. This fee is paid at the counter and is not included in your prepaid rate.

In addition to the surcharge, drivers under 25 are restricted from renting certain vehicle classes at Dallas Dollar locations. Categories such as full-size, SUV, luxury, premium, minivan, and convertible are typically reserved for renters aged 25 and older. Economy, compact, and intermediate vehicles are generally available to younger renters.

Drivers under 21 are not eligible to rent from Dollar in Dallas. If you are 21 to 24, make sure to select an eligible vehicle class when booking and Budget for the daily surcharge at pickup.

Yes, all bookings made through Hola Car Rentals, including Dollar rentals in Dallas, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Given that Dallas has one of the most extensive cashless toll networks in the United States, covering routes such as the Dallas North Tollway, I-635 LBJ Managed Lanes, and TEXpress corridors, this benefit can meaningfully offset your toll costs.

To claim your cashback after your Dallas Dollar rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

You must present a physical, major credit card with the driver's name printed on the card at the Dollar counter in Dallas. The card must be in the main driver's name and have sufficient available credit to cover the security hold placed at pickup.

For Dollar rentals in Dallas, the typical security hold on a standard vehicle is approximately US$300 to US$400, though the exact amount varies by vehicle class, rental duration, and location. This is a temporary authorization, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

• Debit cards are not accepted for the security deposit
• Prepaid or virtual cards are not accepted
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter
• The card must belong to the main driver, not a third party

It is a good idea to bring a backup credit card in your name in case your primary card is declined. Even if you prepaid your Dollar Dallas booking online, a physical credit card is still required at pickup for the hold.

Yes, you can add an additional driver to your Dollar rental in Dallas, but the process must be completed in person at the counter during pickup.

The additional driver must be physically present at the Dollar counter in Dallas, whether at Dallas Love Field (3377 Edwards Ave) or the DFW Rental Car Center (2424 E 38th St). They must present a valid driver's license and sign the rental agreement. If their license is not in English and uses a non-Latin alphabet, an International Driving Permit is also required.

For Dollar rentals in Dallas, the additional driver fee is approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes. Check your booking confirmation to see if your rate already includes one additional driver at no extra cost.

• The additional driver must meet the same age and license requirements as the main driver
• Drivers under 25 may be subject to a young driver surcharge on top of the additional driver fee
• Anyone who drives the Dallas Dollar vehicle without being listed on the agreement will not be covered by the rental protections

Dollar rentals picked up at Dallas airports include several local fees and taxes on top of the base rate. These charges are set by local authorities and the airport, not by Dollar or Hola Car Rentals, and they apply to all rental companies operating at these locations.

At Dallas/Fort Worth International Airport and Dallas Love Field, you can expect the following types of charges:

• Texas state sales tax of 6.25%
• City of Dallas rental car tax of approximately 5%
• Airport concession recovery fee, up to approximately US$5.25 per day at DFW and US$3 to US$5 per day at Love Field
• Customer facility charge of approximately US$4.50 per day

Combined, these fees typically add 15% to 25% above the base rental rate at Dallas airport Dollar locations. If your booking confirmation shows taxes and fees as included, you should not be billed again at the counter for those items. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee may apply.

Off-airport Dollar locations in Dallas generally do not carry concession recovery fees, which can make them meaningfully cheaper if you can arrange transportation from the terminal.

It depends on your license. For Dollar rentals in Dallas, an International Driving Permit (IDP) is mandatory if your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original license and the IDP at all times.

If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly required at the Dallas Dollar counter. However, having one can prevent disputes and speed up the pickup process.

• The IDP is a translation document only and cannot be used without your original license
• You must obtain the IDP in your home country before traveling to Dallas, as it cannot be issued abroad
• All documents presented at the Dollar counter in Dallas must be physical originals; digital copies are not accepted

If you are unsure whether your license qualifies, obtaining an IDP before your trip is the safest approach for your Dollar rental in Dallas.

Dollar provides a grace period of approximately 29 minutes for late arrivals at Dallas locations during regular counter hours. If you arrive within that window after your scheduled pickup time, your reservation should still be honored.

If your delay is longer, rental companies will generally hold your booking for up to 24 hours from the original pickup time. Beyond 24 hours, the reservation may be forfeited with no refund.

For flight delays affecting your Dallas arrival:

• If the delay is less than 24 hours, the Dollar counter in Dallas should hold your booking, provided you arrive during operating hours
• If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]

Keep in mind the counter hours at Dallas Love Field Dollar location: Monday through Friday 07:00 to 22:00, and Saturday through Sunday 08:00 to 22:00. Arriving after closing time, even within 24 hours, may mean the counter is unstaffed. Plan your Dallas Dollar pickup time carefully if your flight is delayed.

Yes, most bookings made through Hola Car Rentals, including Dollar rentals in Dallas, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

For eligible renters driving a Dollar vehicle in Dallas, the coverage includes:

• Medical assistance for accidents or non-pre-existing illnesses, covering up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Dallas has complex multi-level highway interchanges such as the High Five at I-635 and US-75, and the Horseshoe at I-35E and I-30. If you experience an incident or medical emergency while driving your Dollar rental on these roads, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorization.

To reach assistance 24 hours a day: call +1 888 980 9992 (toll-free), WhatsApp +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready.

Dollar rentals in Dallas follow a Full-to-Full fuel policy. You will receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup at your Dallas Dollar location, whether at Love Field or the DFW Rental Car Center, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.

Before returning your Dallas Dollar vehicle:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the station as evidence

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at their own refueling rate, which is typically higher than pump prices, plus an administrative service fee. These charges can appear on your card days after the rental ends.

Ask the Dollar agent in Dallas for the nearest gas station to the return location when you pick up the car, or use a navigation app to find one close to the drop-off point.