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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
Holger Pfarr
Holger Pfarr
5 3 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 3 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 8 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 5 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 8 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 3 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 3 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 3 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 3 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 3 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 6 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 3 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 3 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 3 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 3 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 3 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 2 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 2 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 2 months ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 2 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 2 months ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 2 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 2 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 2 months ago
"So far so good"
Judy Winkin
Judy Winkin
5 2 months ago
"Easy and good deal"
Samantha de León
Samantha de León
5 2 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 2 months ago
"Very easy to book and competitive prices."
ju
ju
5 2 months ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 2 months ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 2 months ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 months ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 months ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 months ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 2 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 months ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 month ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 month ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 month ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 month ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 month ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 month ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 month ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 month ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 1 month ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 month ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 month ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 4 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 3 weeks ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 3 weeks ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 4 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 3 weeks ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 3 weeks ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 3 weeks ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 2 weeks ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 2 weeks ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 2 weeks ago
"Excellent service"
Tanner Blair
Tanner Blair
5 2 weeks ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 2 weeks ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 weeks ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 2 weeks ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 2 weeks ago
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 2 weeks ago
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 2 weeks ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 weeks ago
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
Kendal Keung
5 2 weeks ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 weeks ago
"Perfect!"
Graham Dopheide
Graham Dopheide
5 1 week ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Anant Patel
Anant Patel
5 1 week ago
"Excellent price"
Handy Hermawan
Handy Hermawan
5 1 week ago
"Fast easy and great discounts"
Kerry Durrant
Kerry Durrant
5 1 week ago
"Nice and Easy process - got travel insurance too with the booking also !"
Marika Camilleri
Marika Camilleri
5 1 week ago
"Definitely the cheapest car hire option available in Hawaii"
amelie vincent
amelie vincent
5 1 week ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
emre k
emre k
5 1 week ago
"great prices, smooth transaction, clear cost breakdown. seems great"
orin sae
orin sae
5 5 days ago
"friendly user (via web) low prices good conditions"
Lee-Anne Duncan
Lee-Anne Duncan
5 4 days ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
Akshay Baheti
Akshay Baheti
5 4 days ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Akos Bernat
Akos Bernat
5 4 days ago
"Very good prices"
H.M. F.
H.M. F.
5 2 days ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Hendry
Hendry
5 20 hours ago
"Fast & easy process, nice car and overall satisfied with this booking"
Graham Wylie
Graham Wylie
5 5 hours ago
"Affordable pricing and effortless booking process, thanks"

About renting a car with Budget in Washington

Budget operates across Washington State's two main rental hubs — Seattle-Tacoma International Airport (SEA) and Spokane International Airport (GEG) — with meaningfully different pickup experiences at each. At SEA, Budget is located in a separate Rental Car Facility reached by a complimentary shuttle that departs from doors 2 or 15 on the baggage claim level; the ride runs about 8 minutes with shuttles every 5 minutes. In Spokane, the counter sits inside the terminal near baggage claim, with rental cars parked roughly 200 yards away. Demand in the Seattle area peaks in summer, so booking well in advance is advisable if you need a specific vehicle class. Washington State uses an electronic toll system called Good to Go!, covering bridges, tunnels, and express lanes in the Seattle metro area; Budget's e-Toll service charges US$6.95 per day on any day a toll is incurred, up to US$34.75 per rental period, plus tolls at the undiscounted rate — the e-Toll Unlimited flat-rate option avoids that variable billing. Fuel in Seattle averages around US$5.62 per gallon, while Spokane runs closer to US$4.92 per gallon; Budget vehicles come with a full tank and must be returned full to avoid fuel service charges. A credit card in the primary driver's name is required for the deposit hold, and an International Driving Permit is needed if your license uses a non-Latin script.

Best Car Rental Deals

4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From $ 31.28 / day
4.5/ 5
Hyundai Venue

Hyundai Venue | Automatic

SMALL

or Small similar

5 2 Automatic
From $ 30.36 / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From $ 30.22 / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From $ 51.89 / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in Washington include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Washington, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Budget rental experience and peace of mind throughout your trip in Washington.

Will I face unexpected charges at the Budget counter in Washington when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Budget rental car at Dulles Airport (IAD) in Washington?

After collecting your baggage at Washington Dulles International Airport (IAD), follow signs to the baggage claim level exit. Walk down the ramp to Door 2 or Door 4 and proceed to Curb 2C or 2D, where Budget and other rental car shuttle buses pick up passengers.

The shuttle will take you to the consolidated rental car facility. Allow extra time beyond your flight arrival for the shuttle wait and transport, especially during peak travel periods. Your Budget booking confirmation will include the specific counter details for your reservation.

  • Exit baggage claim level via the ramp to Door 2 or Door 4
  • Wait at Curb 2C or 2D for the rental car shuttle
  • Shuttles are shared among multiple rental brands
  • Bring all required documents: driver's license, credit card, passport, and your booking confirmation

If you are picking up at Reagan National Airport (DCA) instead, Budget shuttle stops are at Terminal 1 (middle curb between Doors 1 and 2) or Terminal 2 (first curb near Door 3 or Door 8). Washington area airport pickups are shuttle-based, so plan accordingly.

Are there toll roads in Washington, DC with a Budget rental car?

No, Washington, DC itself does not have toll roads within its city boundaries. However, if you drive your Budget rental car into neighboring Virginia or Maryland, you will encounter cashless toll roads and bridges.

Common tolled routes near Washington include:

  • Wilson Bridge (I-95/I-495) crossing between Maryland and Virginia: approximately US$6 to US$8 per crossing
  • 495 Express Lanes on the Virginia side of the Beltway: dynamic pricing of approximately US$4 to US$20 per segment during peak hours
  • Dulles Toll Road and Greenway connecting Washington to IAD Airport: approximately US$5.75 to US$6.25 one way
  • I-95 Express Lanes toward Baltimore: approximately US$8 to US$15 total

Nearly all toll facilities in the Washington area are fully cashless, meaning cameras photograph license plates and billing is handled electronically. Your Budget rental vehicle comes equipped for electronic tolling. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day) or pay per use, where the rental company bills actual tolls plus a daily processing fee of approximately US$4.95 to US$5.35 on days you use a toll road.

There are no congestion charges or emissions zone fees in Washington, DC, unlike cities such as New York or London.

What documents do I need to pick up a Budget rental car in Washington?

To collect your Budget rental car in Washington, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, for the security deposit hold
  • A passport or valid government-issued photo ID (required for international visitors)
  • Your booking confirmation
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, you must also carry an International Driving Permit (IDP) as a translation alongside your original license. The IDP is not a standalone document and will not be accepted without the original license.

All documents must be physical originals. Digital copies or photos on your phone are not accepted at the Budget counter in Washington. Debit cards and prepaid cards are not accepted for the security deposit hold; only a major credit card in the main driver's name qualifies.

Can I get toll cashback on my Budget rental in Washington?

Yes, all Hola Car Rentals bookings, including Budget rentals in Washington, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental period.

Although Washington, DC itself has no toll roads, you may encounter tolls if you drive your Budget rental into Virginia or Maryland, for example on the Dulles Toll Road to IAD Airport, the 495 Express Lanes, or the Wilson Bridge on I-95/I-495. All of those toll charges are eligible for the cashback benefit.

To claim your refund:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are prepaid; you pay tolls normally during the rental and claim reimbursement afterward.

How much is the security deposit for a Budget rental car in Washington?

When you pick up your Budget rental car in Washington, the counter will place a temporary authorization hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

This hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle. Your bank controls how quickly the release appears on your statement, which can take up to 15 business days.

  • Only a major credit card in the main driver's name with the name printed on the card is accepted for the deposit
  • Debit cards and prepaid cards are not accepted
  • Premium or specialty vehicle classes may require a higher hold amount
  • Bring a backup credit card in case your primary card is declined

If you are traveling internationally to Washington, notify your bank before arrival to prevent fraud blocks on the in-person authorization. The Budget counter agent can confirm the exact hold amount before processing your card.

Can drivers under 25 rent a Budget car in Washington, DC?

Yes, drivers aged 21 to 24 can rent a Budget car in Washington, DC, but a young-renter surcharge applies and certain vehicle classes are restricted.

Budget in Washington follows the standard U.S. policy for drivers under 25:

  • Drivers aged 21 to 24 pay a daily young-renter surcharge at the counter
  • Most premium, full-size, luxury, SUV, and specialty vehicle classes are restricted to drivers aged 25 and older
  • Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are generally available to younger drivers

There is a special exception for travelers from Latin America and the Caribbean. If you are aged 21 to 24, hold a passport from a Latin American or Caribbean country, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Budget in Washington will not charge the young-renter surcharge for the main driver. This exception applies only to the main driver and only to eligible vehicle categories.

Regardless of age, all drivers must present a valid driver's license and a major credit card in their name for the security deposit at the Budget counter in Washington.

How does the toll billing work if I drive a Budget rental car near Washington?

Your Budget rental car in Washington comes equipped with an electronic toll device, since virtually all toll facilities in the Washington, DC area are fully cashless with no cash booths.

At the Budget counter in Washington you have two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all tolls on days you use toll roads
  • Pay-per-use: the rental company bills your actual toll amounts plus a daily processing fee of approximately US$4.95 to US$5.35 on each day you pass through a toll, with a cap per rental period

If you do not enroll in a toll program but still drive through a cashless toll road, Budget will automatically bill you under the pay-per-use option, often at the higher video toll rate rather than the discounted E-ZPass rate. Unpaid tolls can also result in additional administrative fees.

Toll charges near Washington are frequently posted days or even weeks after the rental ends, so do not be surprised if a charge appears on your card after you have returned the vehicle. Keep your rental agreement and any toll receipts to verify charges. If you believe a toll charge is incorrect, contact Hola Car Rentals support with your documentation.

Do I need an International Driving Permit to rent a Budget car in Washington?

An International Driving Permit (IDP) is not always required to rent a Budget car in Washington, but it depends on your home country's license.

  • If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory at the Budget counter in Washington
  • If your license is in English or uses the Latin alphabet, an IDP is recommended but not strictly required in most cases
  • The IDP is a translation document only and must always be carried alongside your original license; it is not accepted on its own

Visitors arriving in Washington from countries that participated in the 1949 Geneva Convention on Road Traffic or that have a reciprocal agreement with the United States can generally drive on their foreign license. However, Budget and other rental partners may apply their own requirements at the counter.

If you think you may need an IDP, obtain it in your home country before traveling to Washington. U.S. organizations such as AAA issue IDPs only to holders of U.S. driver's licenses, so it cannot be obtained after you arrive.

What travel assistance is included with my Budget rental booking in Washington?

Most Hola Car Rentals bookings, including Budget rentals in Washington, include travel assistance coverage provided by Terrawind Global Protection. This benefit is available to non-North American customers; residents of the United States and Canada do not qualify.

If you are an international visitor renting a Budget car in Washington, the included travel assistance typically covers:

  • Medical coverage for up to 5 passengers during your trip
  • Legal assistance in the event of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

This coverage does not include damage to the Budget rental vehicle itself (that is handled by CDW/LDW) or third-party liability to other drivers (handled by LIS/ALI/SLI). Pre-existing medical conditions are also excluded.

If you need assistance while driving your Budget rental in or around Washington, contact Terrawind 24 hours a day, 7 days a week:

Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact coverage terms and limits that apply to your reservation.

Can I add an additional driver to my Budget rental in Washington?

Yes, you can add an additional driver to your Budget rental in Washington, either at the time of booking or at the counter during pickup.

Whether the additional driver is free or subject to a daily fee depends on your rate:

  • If your Hola Car Rentals confirmation states "Additional driver free of charge," the first extra driver is included at no cost
  • If not included, Budget in Washington charges approximately US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the additional driver

Requirements for adding an additional driver at the Budget counter in Washington:

  • The additional driver must be present at pickup with a valid driver's license
  • They must meet the minimum age requirement; for Budget in Washington, additional drivers should generally be at least 25 years old
  • An IDP is required if their license uses a non-Latin alphabet
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by the vehicle's protections, including CDW/LDW and liability coverage. Never allow an unlisted person to drive your Budget rental in Washington, as this can void your coverage.

What is the fuel policy for Budget car rentals in Washington?

Budget rentals in Washington operate on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

  • At pickup, verify the fuel gauge with the Budget agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
  • Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Budget vehicle in Washington with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

If the vehicle was not full at pickup, ask the Budget agent to record the exact starting level on the agreement. You are then only required to return it at that same level, not necessarily full.

For after-hours returns in Washington, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence.

Can I pick up a Budget car in Washington and return it in a different city?

Yes, one-way rentals with Budget in Washington are possible, but a drop-off fee may apply depending on your return location.

  • Returning to a different city or state from Washington typically incurs a one-way drop-off fee, which varies by route, distance, vehicle class, and season
  • Returning to a different location within the same metropolitan area, such as from Dulles Airport (IAD) to downtown Washington, may or may not carry a fee depending on the specific route
  • Cross-border one-way rentals, for example returning a Budget car from Washington to Canada, are often restricted or carry significantly higher fees

The drop-off fee is always shown during the booking process on the Hola Car Rentals website under the "To pay at destination" section. Review your confirmation to verify whether a fee applies to your specific Washington route before finalizing your reservation.

This fee cannot be prepaid and is paid directly at the Budget counter. If the counter charges a different amount than what appears on your Hola Car Rentals confirmation, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

What insurance coverage is included with a Budget rental car in Washington?

The insurance and protection options included with your Budget rental in Washington depend on the rate plan you selected when booking through Hola Car Rentals.

Common coverages available for Budget rentals in Washington include:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget rental vehicle from a collision, theft, or vandalism, subject to any applicable deductible shown on your confirmation
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Budget vehicle in Washington; some U.S. states require a minimum level of liability, but coverage limits vary

CDW/LDW does not cover damage to other vehicles or injuries to third parties; that is what LIS/ALI/SLI addresses. Neither coverage includes your personal belongings or your own medical costs.

Check your Hola Car Rentals booking confirmation to see exactly which protections are included in your Washington Budget reservation and whether a deductible applies. If you are unsure, contact Hola Car Rentals support before pickup. Only drivers listed on the Budget rental agreement in Washington are covered by these protections.

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