Budget Car Rental
in Ontario

Hola Car Rentals is a premium partner of the leading car rental companies in Ontario, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Budget rental experience with complete protection and peace of mind during your trip in Ontario.

No. With Hola Car Rentals, all costs and charges for your Budget booking in Ontario are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in Ontario charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Budget counter at Toronto Pearson International Airport (YYZ) in Ontario is located on Level 1 of the Terminal 1 and Terminal 3 parking garages. Follow the arrivals-level signs toward the Car Rental area once you exit the terminal.

Budget operates a Fastbreak booth at YYZ with varying hours (typically Sunday through Wednesday, 6:00 AM to midnight). A staff member will escort Fastbreak members to their vehicle via the Drivers Circle. Rental vehicles are parked in the airport parking garage.

Counter hours for the Budget desk at YYZ run from 6:00 AM to 1:00 AM, seven days a week. If you arrive outside those hours, after-hours returns are available via a key and contract drop box in the Car Rental area. Always confirm your pickup instructions in your booking confirmation before traveling.

Highway 407 ETR is the main toll road affecting Budget rental customers in Ontario. It is a privately operated, fully electronic highway spanning 108 km across the Greater Toronto Area. There are no cash booths; the system photographs your license plate and bills the rental company, which then passes the charges to your credit card.

If you drive on the 407 ETR without enrolling in Budget's e-Toll program, you will be charged the actual toll plus an administrative fee per toll event. For a sample 25 km peak-period trip, costs can reach approximately CAD 30.45 before any rental company fees are added.

Budget offers e-Toll options in Ontario:

• Standard plan: CAD 6.95 per day, capped at CAD 34.95 per rental
• Unlimited plan: CAD 10.99 to CAD 25.99 per day

Note that most other major Ontario highways, including the 400, 401, and QEW, are toll-free. Ontario has no congestion charges or emissions zones. GPS devices may default to the 407 for speed, so be aware of your route to avoid unexpected charges.

To pick up a Budget rental car in Ontario, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name (not a digital copy)
• A major credit card with the driver's name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required for renting in Ontario.

Obtain your IDP in your home country before traveling, as it cannot be issued abroad. All documents must be physical originals; digital versions are not accepted at the Budget counter in Ontario.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which applies to Budget rentals in Ontario, including any tolls paid on Highway 407 ETR.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the maximum cashback is US$25. If you paid CAD 18 in 407 ETR tolls, you receive the full CAD 18 back; if you paid CAD 60, you receive up to the 5% cap.

To claim your cashback after returning your Budget vehicle in Ontario:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

When picking up a Budget rental car in Ontario, the counter will place a temporary authorization hold on your credit card. For standard vehicles in Canada, this hold is typically between CAD 300 and CAD 500, though some Ontario locations may require a minimum authorization of approximately CAD 750.

The hold is not a charge; it temporarily reduces your available credit until the rental is closed and your bank releases the authorization, which can take up to 15 business days after vehicle return.

Important requirements for the deposit at Budget in Ontario:

• A physical, major credit card with the driver's name printed on the card is required
• The card must be in the main driver's name
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• Ensure your card has sufficient available credit to cover the hold plus any expected charges

Bring a backup credit card in your name in case your primary card is declined. If you are traveling from abroad, notify your bank of your trip to prevent fraud blocks on the in-person authorization.

Yes, Budget applies a young driver surcharge for renters under 25 years old at Ontario locations. Budget, along with Avis and Payless, charges CAD 13 per rental day plus applicable taxes for additional drivers, with a maximum charge of CAD 65 plus taxes per rental.

For the main driver under 25, a similar underage surcharge applies at the counter in Ontario. The exact daily rate and any exceptions depend on the specific Budget location and the age of the driver at the time of pickup.

Key points to keep in mind for young drivers renting with Budget in Ontario:

• The surcharge is paid at the counter and is not included in your prepaid rate
• For additional drivers, Budget and Avis require the additional driver to be at least 25 years old at pickup
• Drivers under the minimum rental age for the location may be denied the vehicle

Review your booking confirmation for any age-related disclosures and confirm the surcharge amount directly with the Budget counter in Ontario at pickup.

After-hours return availability varies across Budget locations in Ontario. Not all locations offer this option, so it is important to confirm before your rental begins.

• Toronto Pearson Airport (YYZ): After-hours returns are available. Park the vehicle in the Car Rental area, lock it, and place your keys and rental contract in the designated drop box.
• Oakville and Burlington: After-hours returns are available. Park and lock the vehicle on site, then deposit your keys and contract in the drop box.
• Guelph Downtown: After-hours returns may be arranged; advise the Budget agent at the time of rental.
• Hamilton: After-hours returns are not permitted at this Budget location in Ontario.
• Niagara Falls and London Downtown: After-hours return availability is not confirmed; check with the Budget counter at pickup.

Regardless of location, always take all personal belongings from the vehicle before dropping the keys. Keep a photo of the car's condition and the odometer at the time of return. If you are unsure whether your Ontario Budget location allows after-hours returns, ask the agent when you pick up the vehicle.

Yes, third-party liability coverage is included by default when you rent with Budget in Ontario. Canadian provincial law requires every rental vehicle to carry statutory third-party liability insurance, so this coverage follows the car automatically when you rent in Ontario through Hola Car Rentals.

This statutory liability covers bodily injury and property damage you may cause to other people while driving the Budget rental in Ontario. However, the default coverage may be at the provincial minimum limit. You can purchase supplemental liability insurance (LIS/ALI/SLI) at the Budget counter in Ontario if you want higher limits of protection.

What third-party liability does not cover:

• Damage to the Budget rental vehicle itself (that requires CDW/LDW)
• Your own injuries (that requires Personal Accident Insurance)
• Your personal belongings (that requires Personal Effects Coverage)

Review your booking confirmation to see what liability limits are included in your rate, and confirm the details on the rental agreement at the Budget counter in Ontario before driving away.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident while driving a Budget rental on Ontario highways such as the 400 or QEW.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Important: This benefit does not apply to Canadian residents or US residents. It is designed for travelers visiting Ontario from outside North America who are renting a Budget vehicle.

To get help 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Ontario, and a brief description of the situation. Always contact assistance before incurring expenses, as some reimbursements require prior authorization. This benefit does not cover damage to the Budget rental vehicle; that is handled by CDW/LDW.

Yes, Budget passes on the Ontario Eco Fee as part of your rental charges in Ontario. This is a provincial charge that reimburses the cost of disposing of special products such as engine oils and filters in an environmentally compliant way. It is specific to Ontario and does not apply in other Canadian provinces such as Quebec.

The Ontario Eco Fee is separate from other standard rental charges you may see on your Budget invoice in Ontario, which can also include:

• Concession Recovery Fee or Premium Location Surcharge at airport locations such as YYZ
• Energy recovery fee (approximately CAD 0.98 per day)
• Air conditioning tax (approximately CAD 0.70 per day)
• Vehicle license fee (up to approximately CAD 1.15 per day)
• Applicable provincial and federal taxes

The exact amount of the Ontario Eco Fee is not fixed and may vary. All applicable fees and taxes for your Budget rental in Ontario are disclosed at the booking step before you confirm your reservation. Review the full breakdown in your booking confirmation so there are no surprises at the counter.

Budget rentals in Ontario follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for the fuel policy at Budget in Ontario:

• At pickup, check the fuel gauge with the Budget agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Ontario Budget locations with a drop box, leave the receipt in the envelope and keep a photo of the full gauge

If you return the Budget vehicle in Ontario with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. Wrong fuel incidents are not covered by the fuel policy and may generate additional charges. Always use the correct fuel type for your Budget vehicle in Ontario.

Yes, you can add an additional driver to your Budget rental in Ontario, but fees and conditions apply depending on your rate.

If your Hola Car Rentals booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If it is not included, Budget in Ontario charges CAD 13 per rental day plus applicable taxes, with a maximum charge of CAD 65 plus taxes per rental.

Requirements for adding an additional driver at the Budget counter in Ontario:

• The additional driver must be present at pickup with a valid, physical driver's license
• They must meet the minimum age requirement; Budget and Avis require additional drivers to be at least 25 years old in Ontario
• Both the main driver and the additional driver must sign the rental agreement
• If the additional driver's license is not in English or uses a non-Latin alphabet, an IDP is required

Only drivers listed on the Budget rental agreement in Ontario are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void your coverage and result in additional charges.

Yes, Budget offers one-way rentals across Ontario, allowing you to pick up in one city and return in another, such as picking up at Toronto Pearson Airport (YYZ) and returning in Ottawa or Niagara Falls. However, a drop-off fee may apply depending on the route.

How one-way rentals work with Budget in Ontario:

• The drop-off fee is route-specific and varies by distance, vehicle class, and season
• The fee is shown during the Hola Car Rentals booking process under the "To pay at destination" section before you confirm
• Same-city airport to downtown routes often carry no drop-off fee; longer inter-city routes in Ontario typically do
• Cross-border one-ways (for example, Ontario to a US state) may be restricted or require special authorization from Budget

With over 62 Budget locations across Ontario, including Toronto, Ottawa, Hamilton, London, Guelph, Niagara Falls, Oakville, and Burlington, there are many one-way route combinations available. Review your booking confirmation to confirm the drop-off fee for your specific Ontario route before travel. If the desk charges a different fee than what appears on your confirmation, keep all paperwork and contact support after the rental is complete.