VERIFIED REVIEWS
Frequently Asked Questions
What does my Hola Car Rentals booking with Avis in Regina include that other companies don't offer?
Hola Car Rentals is a premium partner of the leading car rental companies in Regina, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:
- Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
- Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
- Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All at no additional cost, ensuring a unique Avis rental experience with complete protection and peace of mind during your trip in Regina.
Will I face unexpected charges at the Avis counter in Regina when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your Avis booking in Regina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Regina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Avis counter at Regina International Airport?
The Avis counter at Regina International Airport (YQR) is located inside the terminal in the baggage claim area. After collecting your luggage, proceed directly to the Avis desk in baggage claim, where rental vehicles are parked immediately outside.
If you enrolled in Avis Preferred Service and included your flight information on your reservation, you can receive a preprinted rental agreement and keys at either the baggage claim counter or a kiosk in the parking garage, skipping the standard queue.
Walk-up renters should follow airport signs for Arrivals or Baggage Claim to reach the Avis counter. No shuttle is required, as the counter and vehicle lot are directly accessible from the arrivals area.
What are the Avis counter hours at Regina Airport and downtown?
Avis operates two locations in Regina with very different hours, so choosing the right one matters.
- Regina International Airport (YQR): open 9:00 AM to 2:00 AM Monday through Friday, and 10:00 AM to 2:00 AM on weekends. This is the only Avis location in Regina that covers evening and late-night arrivals.
- Downtown Regina (2401 1st Ave N): open Monday through Friday 8:00 AM to 5:30 PM, and Saturday 8:00 AM to 2:00 PM. Closed on Sundays.
Both Avis locations in Regina offer 24-hour drop-off capability, so you can return your vehicle outside staffed hours. If you are arriving on a weekend evening or late at night, plan to use the airport location, as the downtown branch will be closed.
Can I return my Avis rental car in Regina after hours?
Yes, you can return your Avis rental car in Regina outside of staffed counter hours. Both the Regina International Airport (YQR) location and the downtown location offer 24-hour drop-off capability.
When returning after hours at the airport, drive to 5201 Regina Avenue and follow signs to the rental car area, which is located northwest of the long-term parking lot in the same zone as pickups. Leave your keys as instructed and keep a photo of the vehicle condition and fuel gauge for your records.
Keep in mind that Avis will finalize the contract when staff process the return during business hours. If you return the car after the agreed time, a grace period of 29 minutes applies. After 30 minutes late, a partial-day charge plus taxes may apply, and after 90 minutes, a full extra day plus taxes may be billed.
Are there toll roads in Regina or Saskatchewan with an Avis rental?
No, there are no toll roads anywhere in Saskatchewan, including Regina. You will not encounter any toll booths, cashless toll lanes, electronic transponders, or congestion charges while driving your Avis rental in or around Regina.
There are no toll programs such as TollPass or PlatePass applicable to Avis rentals in Saskatchewan, and no city-center driving fees or emissions zones exist in Regina.
If your trip takes you beyond Saskatchewan into provinces or regions that do have tolls, such as Ontario, Hola Car Rentals includes Tolls Cashback on all bookings. You can claim up to 5% of your total booking value back for any tolls paid during your rental period. To claim, email [email protected] within 30 days of returning your Avis vehicle, attaching your reservation confirmation, rental agreement, and toll receipts.
Can I rent an Avis car in Regina and drop it off in another city?
Yes, one-way rentals are available from Avis in Regina. You can pick up at Regina International Airport (YQR) or the downtown location and return the vehicle to another city, such as Saskatoon or Vancouver.
A drop-off fee may apply depending on the route, vehicle class, and season. This fee is set by Avis and will be shown during the booking process under the To Pay at Destination section. It cannot be prepaid and is separate from fuel, mileage, and taxes.
- Check the booking details page carefully before confirming your reservation to see if a drop-off fee applies to your specific Regina route.
- Cross-border one-ways (for example, from Regina into the United States) may be restricted or carry higher fees. Confirm with Avis at the counter.
- Changing your return location after booking may reprice the rental and recalculate the drop-off fee.
What documents do I need to pick up an Avis rental in Regina?
To collect your Avis rental in Regina, you must present the following physical documents at the counter:
- A valid, original driver's license in the main driver's name. If your license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside the original license.
- A major credit card physically printed with the main driver's name, with sufficient available credit for the security deposit hold. Debit and prepaid cards are not accepted at Avis in Canada.
- A valid passport or government-issued photo ID.
- Your booking confirmation or printed voucher.
- Round-trip flight or travel tickets if you are visiting from abroad.
All documents must be physical originals. Digital copies on a phone or tablet are not accepted. The IDP is a translation only and must always be carried together with your original license, never as a standalone document.
What is the minimum age to rent an Avis car in Regina?
Avis in Regina rents to drivers aged 21 and older. Renters between 21 and 24 years old are permitted to rent with a valid credit card and driver's license, which is more flexible than some other destinations that require renters to be at least 25.
However, a young driver surcharge will typically apply for renters under 25 at Avis in Regina. This fee is charged at the counter and is not included in your prepaid rate.
Any additional driver added to the Avis rental agreement in Regina must also be at least 25 years old. If an additional driver is under 25, the counter may deny the addition or apply a surcharge. All additional drivers must be present at pickup with a valid license and must sign the rental agreement.
How does the security deposit work for Avis rentals in Regina?
When you pick up your Avis rental in Regina, the counter will place a temporary authorization hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the vehicle.
For Canada, typical holds at Avis range from approximately CAD 300 to CAD 500, though some locations may authorize up to CAD 750. The exact amount depends on the vehicle class, rental duration, and location policies. Hola Car Rentals cannot confirm the precise hold amount in advance, as it is set by the Avis desk.
- Only a major credit card physically printed with the main driver's name is accepted. Debit cards, prepaid cards, and virtual cards are not accepted at Avis in Regina.
- Notify your bank before travel to prevent fraud blocks on an in-person authorization in Canada.
- Bring a backup credit card in case your primary card is declined.
- After returning the vehicle, your bank controls when the hold is released, which can take up to 15 business days.
Is travel assistance included with an Avis booking in Regina?
Most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, and this applies to Avis rentals in Regina as well. However, this benefit does not apply to Canadian or US residents. It is designed for travelers visiting Canada from other countries.
If you qualify, the coverage typically includes:
- Travel and medical insurance for up to 5 passengers per event.
- Legal assistance in the event of a road accident, which can be valuable if you are involved in an incident on the Regina Bypass or other unfamiliar routes around the city.
- Compensation for luggage lost by the airline.
- Flight cancellation insurance.
To use the assistance, call +1 888 980 9992 (available 24 hours a day, 7 days a week) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready. Always check your booking confirmation for the exact terms and coverage limits that apply to your Avis reservation in Regina.
What is the fuel policy for Avis rentals in Regina?
Avis in Regina uses a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.
Fuel in Regina is priced in Canadian dollars per litre. Gasoline prices in the city are typically around or slightly below the National average. Diesel prices can be more volatile, so check current rates before your trip if you are renting a diesel vehicle.
- At pickup, confirm the fuel level with the Avis agent and ensure the starting level is recorded on the rental agreement. Take a photo of the dashboard.
- Refuel within approximately 15 km of the return location at Regina International Airport (5201 Regina Avenue) so the gauge does not drop before you arrive.
- Keep your final fuel receipt as proof in case of any dispute.
- If you return the vehicle below the recorded level, Avis may charge a refueling fee at a rate higher than the pump price, plus a service fee.
Are there any unique driving rules in Regina I should know before picking up my Avis rental?
Yes, driving in Regina has a few characteristics that can surprise first-time visitors picking up an Avis rental in the city.
- Regina enforces a near-total two-way street policy. Unlike Toronto or Vancouver, one-way streets are extremely rare and limited to specific service roads or crescent layouts. Do not assume a street is one-way based on experience in other cities.
- The Regina Bypass is a 44.3 km partial ring road completed in 2019, connecting the Trans-Canada Highway (Hwy 1) to Hwy 11 and Hwy 33. It is designed to route traffic around the city, but the incomplete northeast leg means some routes still rely on the inner Ring Road, which has become congested. First-time drivers should review navigation carefully before heading out from the Avis pickup location.
- Raised medians and channelized intersections on major collectors can restrict left turns in ways that differ from typical North American suburban grids. Plan your route in advance.
- There are no toll roads, congestion charges, or emissions zones anywhere in Saskatchewan.
Using a GPS or navigation app is strongly recommended when driving your Avis rental around Regina, especially near the Bypass interchanges.
How does the late return grace period work at Avis in Regina?
Avis in Regina applies a 29-minute grace period on returns. If you bring the vehicle back within 29 minutes of your agreed return time, no late fee is charged.
- After 30 minutes late: a partial-day charge (approximately three-quarters of a day rate) plus applicable taxes may apply.
- After 90 minutes late: a full extra day charge plus taxes may apply.
Both Avis locations in Regina offer 24-hour drop-off, so you can return the vehicle outside staffed hours. However, the contract is finalized when staff process the return, so the recorded return time is based on when the vehicle is checked in, not necessarily when you drop the keys.
If you need more time with your Avis rental in Regina, contact the branch or Hola Car Rentals support before your scheduled return to explore an extension. Extending after the fact may result in higher rates than extending in advance.
Does Avis in Regina include liability insurance, and do I need extra coverage?
Yes, provincial law in Saskatchewan requires every rental vehicle to carry third-party liability insurance, so your Avis rental in Regina will include statutory liability coverage by default. This covers bodily injury and property damage you may cause to other people while driving.
However, the statutory minimum may not be sufficient for all situations. You can purchase supplemental liability insurance (LIS/ALI/SLI) to increase your coverage limits up to US$300,000, which is available as an add-on through Hola Car Rentals at checkout or at the Avis counter in Regina.
Liability insurance is separate from Collision Damage Waiver (CDW/LDW), which covers damage to the Avis rental vehicle itself. To be fully protected, you typically need both:
- CDW/LDW for damage or theft of the rental car.
- Liability coverage (statutory minimum included, supplemental optional) for damage or injury to third parties.
Review your booking confirmation to confirm which coverages are included in your rate before arriving at the Avis counter in Regina.
- Choosing a selection results in a full page refresh.
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