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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 3 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 3 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 3 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 4 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 4 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 4 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 4 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 4 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 4 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 4 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 1 month ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 1 month ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 1 month ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 1 month ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 2 months ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 2 months ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 2 months ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 2 months ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 2 months ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 3 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 3 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 3 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 3 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 3 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 3 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 3 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 3 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 3 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 3 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 3 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 3 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 3 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 3 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 4 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 4 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 4 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 4 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 4 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 4 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 5 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 5 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 5 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 5 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 5 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 5 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 5 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 5 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 5 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 5 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 5 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 5 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 6 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 6 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 6 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 6 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 6 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 6 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 6 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 6 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 6 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 8 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 11 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Alamo in Fort Worth

Alamo's Fort Worth operation runs entirely through the Dallas/Fort Worth International Airport Rental Car Center, reached via a free purple shuttle that departs every 10 to 15 minutes from the lower level of each terminal — the ride takes roughly 10 minutes, and the counter itself is open 24 hours a day on Level 0. From deplaning through immigration, baggage claim, and the shuttle ride, budget at least 60 to 90 minutes before you reach the counter; completing Alamo's Accelerated Check-in online beforehand can trim the desk time noticeably. The Dallas–Fort Worth area runs an extensive cashless toll network operated by the North Texas Tollway Authority, and Alamo's TollPass service costs US$4.95 per day — capped at US$34.65 per rental period — with individual toll charges billed separately to your card after return. Fuel in the Fort Worth–Arlington area typically runs around US$3.87 per gallon; Alamo provides a full tank and expects the same on return, so refuel before reaching the airport to avoid the higher in-fleet refueling rate. The deposit hold at pickup ranges from roughly US$400 to US$850 depending on vehicle class, placed on a credit card in the primary driver's name — no debit cards are accepted. Drivers under 25 face a surcharge of around US$25 per day, and if your license uses a non-Latin script such as Arabic, Cyrillic, or Chinese, an International Driving Permit is required alongside the original.

Best Car Rental Deals

4.5/ 5
Hyundai Elantra

Hyundai Elantra | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Nissan Versa

Nissan Versa | Automatic

SMALL

or Small similar

5 2 Automatic
From / day
4.5/ 5
Hyundai Kona

Hyundai Kona | Automatic

SUV

or SUV similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Alamo in Fort Worth include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Fort Worth, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Fort Worth.

Will I face unexpected charges at the Alamo counter in Fort Worth when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Fort Worth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Fort Worth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I pick up my Alamo rental car at Fort Worth's DFW Airport?

When picking up your Alamo rental car at Dallas/Fort Worth International Airport, you will not find a counter inside the terminal. Instead, follow these steps after landing:

  • After collecting your baggage, go to the lower terminal level and exit to the ground transportation curb. Look for purple Rental Car Shuttle signs.
  • Board the free shared purple shuttle, which serves all rental companies including Alamo and runs 24 hours a day, 7 days a week, every 8 to 15 minutes.
  • The shuttle takes you to the off-site Rental Car Center (RCC) at 2424 E 38th Street, Dallas, TX 75261, located at the south end of the airport. The ride takes approximately 10 to 20 minutes.
  • At the RCC, proceed to level 2 and look for the Alamo counter on the left. You can complete your agreement and collect your keys there, or use the touch-screen kiosk for direct lot pickup.

Allow 20 to 45 minutes from the terminal curb to driving away, especially during peak travel times. If you are picking up at an Alamo city location in Fort Worth such as 4943 S Hulen St or 6100 Old Denton Rd, no shuttle is needed as those are direct counter access locations.

How does Alamo vehicle return work at Fort Worth DFW Airport?

Returning your Alamo rental car at Dallas/Fort Worth Airport is straightforward. Follow signs to Alamo Rental Car Returns on N Garage Dr at the DFW Airport Rental Car Center.

After dropping off the vehicle, head to the upper-level curb of the RCC and board the purple shuttle back to your terminal. The shuttle runs every 8 minutes and is identified by terminal letter, so confirm you board the correct one for your departure terminal.

The Alamo return facility at DFW supports 24-hour access, so late-night or early-morning returns are possible. If you are returning a vehicle to an Alamo city location in Fort Worth such as the Hulen St branch, return directly to that street address during operating hours. No after-hours drop details are confirmed for city center locations, so plan your return timing accordingly.

Before returning, refuel within approximately 10 miles of the return location to comply with the full-to-full fuel policy and avoid refueling charges from Alamo.

Are there toll roads near Fort Worth that will affect my Alamo rental?

Yes, Fort Worth and the broader Dallas/Fort Worth metro area have extensive cashless toll road networks that will very likely affect your Alamo rental.

The main toll systems operating in the Fort Worth and DFW region include:

  • North Texas Tollway Authority (NTTA) with TollTag, covering the Dallas North Tollway and surrounding roads
  • TEXpress Lanes on routes such as North Tarrant Express near Fort Worth, which use dynamic pricing
  • TxDOT-managed roads using TxTag

Almost all toll facilities in the area are fully cashless, using overhead gantries that read transponders or photograph license plates (toll-by-plate). Cash booths are rare to nonexistent.

Your Alamo vehicle will come equipped with an electronic toll device. At pickup you can choose between two options:

  • Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per rental day, covering all toll usage
  • Pay per use: Alamo bills you the actual toll amounts plus daily or administrative processing fees after the rental ends, which can appear on your card days or weeks later

If you plan to drive Fort Worth highways frequently, the unlimited package is often better value. Texas has no congestion charges or emissions zones.

Can I get toll cashback on my Alamo rental in Fort Worth?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Alamo rental in Fort Worth.

Given that the Fort Worth and DFW area has extensive cashless toll roads, including TEXpress Lanes and NTTA routes, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Alamo vehicle:

  • Email [email protected] within 30 days of returning the car
  • Use the subject line: Tolls Cashback - followed by your Hola Car Rentals reservation number
  • Attach your Hola Car Rentals booking confirmation, the Alamo rental agreement signed at pickup, and a toll invoice or statement showing charges paid
  • Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay them normally during the rental and claim reimbursement afterward.

What documents do I need to pick up my Alamo rental car in Fort Worth?

To pick up your Alamo rental car in Fort Worth, you must present the following physical documents at the counter:

  • A valid, unexpired driver's license with a photograph. Digital licenses are not accepted; only the original physical document is valid.
  • A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold. Debit cards and prepaid cards are not accepted for the deposit.
  • A passport or valid government-issued photo ID (recommended for international visitors).
  • Your booking confirmation or printed voucher if required for your reservation.
  • Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English languages, an IDP is strongly recommended as a translation aid, though not strictly required. The IDP is never a standalone document and must always be presented together with your original license at the Alamo counter in Fort Worth.

Is a credit card required for the Alamo deposit in Fort Worth?

Yes, a physical major credit card in the main driver's name is required at the Alamo counter in Fort Worth to cover the security deposit hold.

Key points to keep in mind:

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit card or prepaid card.
  • The driver's name must be printed on the card, and it must match the rental agreement.
  • Digital wallets, virtual cards, and single-use card numbers are not accepted for the deposit.
  • For a standard vehicle at a U.S. location like Fort Worth, the typical hold is approximately US$300 to US$400, though the exact amount is set by Alamo at the counter and may vary by vehicle class.
  • The hold reduces your available credit until Alamo releases it after you return the car. Your bank may take up to 15 business days to reflect the release.

Even if you prepaid your booking online, you must still present a physical credit card at the Alamo Fort Worth counter for the deposit. Bring a backup credit card in case your primary card is declined.

Can I add an additional driver to my Alamo rental in Fort Worth?

Yes, you can add an additional driver to your Alamo rental in Fort Worth, either at no cost if your rate includes it or for a fee paid at the counter.

When the additional driver fee applies with Alamo, the charge is US$15 per day plus applicable taxes. There is no published daily cap for Alamo, so costs can accumulate on longer rentals.

Requirements for adding a driver at the Fort Worth Alamo counter:

  • The additional driver must be physically present at pickup to show a valid driver's license and sign the rental agreement.
  • They must meet the minimum age requirements. In most U.S. states including Texas, drivers under 25 may be subject to a young-driver surcharge.
  • If their license is not in English and uses a non-Latin alphabet, an IDP is required.
  • Only drivers listed on the Alamo agreement are covered by protections such as CDW/LDW.

Check your booking confirmation before arriving at the Fort Worth counter. If your rate shows additional driver as included, no fee should be charged. If you are charged unexpectedly, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

Is there a young driver surcharge for under-25 renters at Alamo in Fort Worth?

Yes, Alamo applies a young-driver surcharge in Fort Worth for renters between the ages of 21 and 24. Drivers under 21 are generally not eligible to rent.

In Texas, the standard minimum age with Alamo is 21, but a daily young-renter fee applies for drivers aged 21 to 24. The surcharge amount is set by Alamo at the counter and varies by location and vehicle class.

Additional restrictions for under-25 renters at Fort Worth Alamo locations include:

  • Many vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, minivans, luxury, premium, and convertible categories.
  • Eligible classes for younger renters are typically economy, compact, intermediate, and compact SUV.
  • A major credit card in the renter's name is still required for the deposit.

If you are aged 21 to 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals booking confirmation shows the underage fee waived. That exception applies only to Avis and Budget, not to Alamo Fort Worth rentals, so the surcharge will apply regardless of origin when renting with Alamo.

What travel assistance is included with my Alamo booking in Fort Worth?

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Alamo rental in Fort Worth or on Texas highways.

Core benefits typically included are:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in case of a road accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

This coverage is particularly useful if you experience a medical emergency while driving in the Fort Worth area or on surrounding Texas highways far from your home country.

To reach assistance 24 hours a day, 7 days a week:

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Alamo rental vehicle itself (that is covered by CDW/LDW) or third-party liability (covered by LIS/SLI). Always check your booking confirmation for the exact terms applicable to your reservation.

What insurance is included in my Alamo rental in Fort Worth?

The insurance and protection options included in your Alamo rental in Fort Worth depend on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage to other vehicles or injuries to third parties.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Alamo vehicle in Fort Worth. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.

CDW/LDW does not cover tires, undercarriage, roof, or personal belongings. Only drivers named on the Alamo rental agreement are covered.

Review your booking confirmation carefully before arriving at the Fort Worth counter to confirm which protections are included in your rate and whether any deductible applies. If you have questions about coverage levels, contact support before pickup.

Can I do a one-way Alamo rental from Fort Worth to another city?

Yes, one-way rentals with Alamo are possible from Fort Worth, allowing you to pick up at one location and return the vehicle in a different city or airport.

A drop-off fee typically applies for one-way rentals and varies based on the specific route, distance, vehicle class, and season. This fee is not included in the base rate and cannot be prepaid through Hola Car Rentals. It will appear under the "To pay at destination" section of your booking confirmation if it applies to your route.

Common patterns for Fort Worth one-way rentals:

  • Fort Worth to another Texas city such as Houston or Austin: a drop-off fee usually applies and varies by distance and car class
  • Fort Worth DFW Airport to a downtown Fort Worth Alamo location (same city): often no drop-off fee
  • Cross-border one-ways (e.g., into Mexico): generally restricted or not permitted; confirm with Alamo before booking

If you need to change your drop-off location after booking, be aware that the route may reprice and a new or higher drop-off fee could apply. Always verify the fee shown on your confirmation matches what Alamo charges at the Fort Worth counter.

What is the fuel policy for Alamo rentals in Fort Worth?

Alamo uses a full-to-full fuel policy for rentals in Fort Worth, which means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges:

  • At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
  • Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered and may generate significant charges.
  • Before returning the car, refuel within approximately 10 miles of the Alamo return location at DFW Airport or your Fort Worth city branch. This prevents the gauge from dropping below full during the drive back.
  • Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the Alamo vehicle in Fort Worth with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns at DFW, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

Can I drive my Alamo Fort Worth rental car to other states in Texas or beyond?

Yes, you can generally drive your Alamo rental car from Fort Worth to other U.S. states, but there are important conditions to confirm before your trip.

Key points to keep in mind:

  • Interstate driving within the continental United States is typically permitted under standard Alamo rental agreements. Always verify this on your rental contract at the Fort Worth counter.
  • Cross-border travel into Mexico is generally not permitted with a standard Alamo rental. Attempting to cross the border without authorization can void your CDW/LDW and other protections.
  • If you plan to drive from Fort Worth into neighboring states such as Oklahoma, New Mexico, or Louisiana, confirm there are no territory restrictions on your specific agreement.
  • Toll systems change as you cross state lines. If you drive from Fort Worth into Oklahoma or other states, different toll agencies and billing systems may apply. Your Alamo vehicle's toll device may or may not be compatible, so check with the counter agent at pickup.

Usage restrictions also apply regardless of location. Alamo vehicles rented in Fort Worth may not be used for off-road driving, towing, rideshare services, or commercial purposes. Violating these restrictions can void your coverage and result in additional charges.

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