Noleggio Auto Enterprise
a Portland

Hola Car Rentals è l'unico partner premium dei principali marchi di noleggio auto che operano a Portland, offrendoLe accesso esclusivo alla nostra tariffa All Inclusive+. Questa tariffa include vantaggi che nessun'altra società può eguagliare:

• Copertura di responsabilità civile gratuita a partire da US$ 300.000 in caso di incidente (applicabile solo a determinate tariffe e itinerari)
• Rimborso pedaggi: recuperi fino al 5% del valore totale della prenotazione per i pedaggi sostenuti durante il periodo di noleggio
• Assistenza medica di viaggio premium con copertura fino a US$ 150.000 per un massimo di 5 passeggeri in caso di emergenza medica, escluse le condizioni preesistenti
• Garanzia No Extra Charges©: se al banco Le addebitano qualcosa che non è indicato nella sua conferma e non è un servizio opzionale che ha accettato, Hola Car Rentals si adopererà per rimuovere o rimborsare l'addebito dopo verifica

Tutto questo senza costi aggiuntivi, garantendoLe un'esperienza di noleggio completamente protetta e la tranquillità durante tutto il Suo viaggio a Portland.

No. Con Hola Car Rentals, tutti i costi e gli addebiti della Sua prenotazione a Portland sono indicati chiaramente al momento della prenotazione e nell'e-mail di conferma, in modo da sapere esattamente quanto paga prima di arrivare al banco.

Inoltre, ogni prenotazione Hola Car Rentals include la garanzia No Extra Charges©. Si tratta di una garanzia sul prezzo (non un'assicurazione) che La protegge nel caso in cui il banco a Portland Le addebiti qualcosa che non era indicato nella Sua conferma e che non era un optional che ha accettato. In tal caso, Hola Car Rentals lavorerà con il partner di noleggio per rimuovere o rimborsare l'addebito dopo verifica.

Gli unici costi al di fuori di questa garanzia sono:

• Optional scelti al banco (GPS, seggiolini per bambini, carburante prepagato)
• Addebiti basati sull'utilizzo (pedaggi, carburante mancante, multe stradali)

The Enterprise counter at Portland International Airport (PDX) is located at the on-airport consolidated rental car center at 7240 NE Airport Way, Portland, OR 97218. After collecting your baggage, follow the car rental center signs directly to the facility, where Enterprise and other partner brands share a single consolidated building. No shuttle or train is required, as the rental car center is accessible on-site from the terminal.

If you are picking up at a downtown Portland Enterprise branch instead, the main city center location is at 445 SW Pine St, Portland, OR 97204, with an additional branch at 611 E Burnside St, Portland, OR 97214. These off-airport locations require you to arrange your own transport from PDX.

Enterprise branch hours in Portland vary by location. The city center branch at 445 SW Pine St operates Monday through Friday 8 AM to 6 PM, and Saturday and Sunday 8 AM to 4 PM. The SW Barbur Blvd branch at 8360 SW Barbur Blvd runs Monday through Friday 8 AM to 6 PM, Saturday 9 AM to 12 PM, and is closed on Sundays. The E Burnside St branch at 611 E Burnside St is open Monday, Tuesday, Wednesday, and Friday 8 AM to 6 PM, and closed Thursday, Saturday, and Sunday.

Hours for the Enterprise counter at Portland International Airport (PDX) are not published in standard listings, so confirm directly with Enterprise before your arrival. Hours can also change on public holidays, so always verify your specific pickup time against your booking confirmation to avoid arriving at a closed counter.

To collect your Enterprise rental car in Portland, you must bring the following physical documents:

• A valid, unexpired driver's license with a photograph (digital licenses are not accepted)
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original license. For licenses in other non-English languages, an IDP is strongly recommended. The IDP is a translation only and is never valid without your original license.

All documents presented at the Enterprise counter in Portland must be physical originals. Digital or scanned copies are not accepted.

When driving a rental car from Enterprise in Portland, Oregon, toll roads in the region use electronic cashless systems. Cash toll booths have largely been eliminated, so all vehicles come equipped with an electronic toll device or are enrolled in a plate-based billing system.

At the Enterprise counter in Portland, you have two options:

• Enroll in Enterprise's TollPass Service, which costs US$4.95 per day (up to a rental period maximum of US$34.65), plus the actual toll amounts incurred. There is no service charge on days when you do not use a toll road.
• Decline the program and pay tolls on a pass-through basis. If you drive through a cashless toll lane without enrolling, Enterprise will charge the toll amount plus administrative processing fees to the credit card on file.

Toll charges typically appear on your card statement four to six weeks after the rental ends. If you pay tolls during your Portland rental, you can also claim Tolls Cashback through Hola Car Rentals, getting up to 5% of your total booking value back. Submit your claim within 30 days of returning the vehicle to [email protected] with your rental agreement and toll receipt.

Yes, Enterprise in Portland applies a young driver surcharge for renters under 25 years old. The standard minimum age to rent without a surcharge in the United States is 25. Drivers aged 21 to 24 can rent from Enterprise in Portland but will be charged an additional daily fee of US$15 per day plus applicable taxes, paid at the counter.

Drivers under 25 are also restricted from renting certain vehicle classes at Portland Enterprise locations. Categories such as full-size, premium, luxury, minivans, and large SUVs are typically reserved for renters aged 25 and older. Economy, compact, intermediate, and compact SUV classes are generally available to younger drivers.

Note that the minimum age to rent at most Enterprise locations in Oregon is 21. Renters aged 18 to 20 are generally not eligible outside of states like New York and Michigan where specific laws apply. Always verify the exact surcharge amount and class restrictions on your booking confirmation before arriving at the Portland Enterprise counter.

Yes, Portland's extensive one-way street grid is one of the most important local driving features to understand before picking up your Enterprise rental car in Portland. The downtown core and many surrounding neighborhoods operate on a one-way system that has been in place since the 1950s, covering a large area from the waterfront to 14th Avenue and from Columbia to Hoyt streets.

Key things to know as a driver:

• One-way streets create predictable traffic flow but require constant attention to direction, especially when navigating unfamiliar areas
• Some streets have alternating one-way segments enforced by physical barriers such as concrete planters, which can surprise drivers expecting standard two-way access
• Certain streets include contraflow bike lanes, meaning cyclists may travel in the opposite direction to car traffic
• Some sections of Portland roads are unpaved and not city-maintained, which can force unexpected detours

Portland also has a strong bike and pedestrian priority culture. Drivers are expected to yield frequently to cyclists and pedestrians, including in shared zones with 15 mph speed limits. Using a GPS navigation app is strongly recommended when driving your Enterprise rental car around Portland to avoid wrong-way turns.

Yes, you can add an additional driver to your Enterprise rental in Portland, either at the time of booking or at the counter during pickup. The additional driver must be physically present at the Enterprise counter in Portland to show their valid driver's license and sign the rental agreement. They cannot be added remotely by phone or chat alone.

For Enterprise in Portland, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra charge. Check your booking confirmation for the line stating additional driver is included before arriving at the counter.

Requirements for additional drivers at Portland Enterprise locations:

• Must meet the minimum age requirement (21 in most cases, subject to young driver surcharge if under 25)
• Must present a valid, unexpired driver's license with photo
• Must present an IDP if their license is not in English or uses a non-Latin alphabet
• Must sign the rental agreement at the counter

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void coverage.

Most Hola Car Rentals bookings, including Enterprise rentals in Portland, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption during your Portland trip.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Enterprise rental in Portland, contact Terrawind 24 hours a day, 7 days a week by calling +1 888 980 9992 (toll-free), via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. Review your booking confirmation for the exact terms and limits that apply to your Portland reservation.

When you pick up your Enterprise rental car in Portland, a temporary authorization hold will be placed on your credit card as a security deposit. For standard vehicle classes in the United States, this hold is typically in the range of US$300 to US$400, though the exact amount varies by vehicle class, rental location, and season. Premium or specialty vehicles may carry a higher hold.

Important requirements for the deposit at the Portland Enterprise counter:

• You must present a physical, major credit card in the main driver's name, with the driver's name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the security hold
• The hold reduces your available credit until it is released after the vehicle is returned
• Your bank controls when the hold disappears from your statement, which can take up to 15 business days after return

Even if you prepaid your booking online, you are still required to present a physical credit card at the Enterprise counter in Portland. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorization.

Yes, one-way rentals are possible with Enterprise in Portland, but a drop-off fee may apply depending on your return location. The fee is route-specific and varies by destination, vehicle class, and season.

How the drop-off fee works:

• Returning to a different Enterprise location within the same city (for example, from Portland International Airport to a downtown Portland branch) often carries no drop-off fee
• Returning to a different city or state typically triggers a one-way fee, which will be listed under the To Pay at Destination section of your booking confirmation
• Cross-border one-way rentals (for example, returning to Canada) may be restricted or carry higher fees depending on Enterprise policy

Always check the details page of your rate during the booking process to see whether a drop-off fee applies to your specific Portland Enterprise route. If the fee does not appear, no charge should be added at the counter. If the counter adds a fee that was not disclosed on your confirmation, keep all paperwork and contact support, as No Extra Charges© Coverage may apply.

Enterprise rentals in Portland follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return in Portland:

• At pickup, confirm the fuel level with the Enterprise agent and ensure it is recorded on the rental agreement
• Take a photo of the dashboard showing the fuel gauge and odometer
• Refuel within approximately 10 miles of your return location in Portland to avoid the gauge dropping before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in Portland with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus an administrative service fee. If the car was not full at pickup, the starting level must be noted on the agreement and you only need to return it at that same level. For after-hours returns at Portland Enterprise locations, leave your fuel receipt in the return envelope and keep a photo of the full gauge as evidence.

Yes, a foreign driver's license is generally valid for renting from Enterprise in Portland, provided it meets specific requirements.

Requirements for foreign license holders at Portland Enterprise locations:

• The license must be valid, unexpired, and include a photograph
• If the license is not in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside the original license
• If the license is in a non-English language but uses a Latin alphabet, an IDP is strongly recommended though not always mandatory
• The IDP is a translation document only and is never valid without your original license
• Additional ID such as a passport may be required at the Portland Enterprise counter

Obtain your IDP in your home country before traveling, as it cannot be issued abroad. All documents presented at the Enterprise counter in Portland must be physical originals. Digital or scanned copies are not accepted. If you are unsure whether your specific license qualifies, check your booking confirmation or contact support before your pickup date.

All Hola Car Rentals bookings, including Enterprise rentals in Portland, include the Tolls Cashback benefit. If you pay tolls during your Portland rental, whether through Enterprise's TollPass Service or on a pass-through basis, you can claim back up to 5% of your total booking value after returning the vehicle.

How to claim your Tolls Cashback after your Portland Enterprise rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement from Enterprise, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is calculated as the lesser of the total tolls you paid or 5% of your booking total. For example, if your Portland Enterprise booking totaled US$500, the maximum cashback is US$25. Refunds are issued to the original payment method within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.