Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 yesterday
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 5 hours ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 5 days ago
"Company with very good prices. Easy and quick booking process."

About hiring a car in Fort Wayne

Hertz operates a counter inside Fort Wayne International Airport's baggage claim area, so there is no shuttle wait — you walk directly from the carousel to the counter and pick up your vehicle from the adjacent lot. Operating hours at FWA can vary, and some sources indicate the counter runs from 8:00 AM to 4:00 PM daily rather than around the clock, so if your flight arrives late, confirm current hours with the FWA Hertz location at +1 260-747-6108 before you travel. Indiana's toll roads, including the Indiana Toll Road, run on the E-ZPass electronic system; Hertz offers a PlatePass® transponder service at around US$2.50 per hire day plus the posted toll rate, capped at US$10.00 per month in service fees — opting in avoids the administrative hassle of pay-by-plate billing. Fuel in the Fort Wayne area runs roughly US$2.87 per gallon for regular unleaded, and returning the tank full before drop-off avoids Hertz's fuel service charge, which typically runs well above pump price. At pickup, Hertz requires a credit card in the primary driver's name for an authorisation hold of around US$200; a debit card is not accepted. If your licence uses a non-Latin script — Arabic, Chinese, Japanese, or Cyrillic, for example — bring an International Driving Permit alongside your home country licence.

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Fort Wayne include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Wayne, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Wayne.

Will I face unexpected charges at the Hertz counter in Fort Wayne when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Fort Wayne are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Wayne charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Hertz counter at Fort Wayne Airport and how does pickup work?

The Hertz facility serving Fort Wayne International Airport (FWA) is located at 3801 W. Ferguson Road, not inside the terminal itself. After landing at FWA, you need to take the Hertz shuttle from the terminal to reach the off-site hire facility.

Look for the designated shuttle stop outside the arrivals area and board the Hertz shuttle, which will take you to 3801 W. Ferguson Road. Counter hours at this Fort Wayne airport location run Monday through Sunday, 08:00 to 16:00. Plan your arrival accordingly, as no confirmed after-hours pickup option is available at this location.

At the counter, have the following ready:

  • Your booking confirmation or printed voucher
  • A valid driver’s licence (physical, original)
  • A major credit card in the main driver’s name for the excess
  • Your passport or government-issued photo ID

If your licence uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), bring an International Driving Permit as well. The Hertz team in Fort Wayne will walk you through the hire agreement before you drive away.

Is there a Hertz location in Fort Wayne away from the airport?

Yes, Hertz has an off-airport branch in Fort Wayne at 725 W. Coliseum Blvd, Fort Wayne, IN 46808, which you can access directly without needing an airport shuttle.

This Fort Wayne city location has different operating hours from the airport facility. Typical hours are Monday through Friday 08:00 to 18:00, Saturday 09:00 to 12:00, with Sunday hours unconfirmed. Hours can vary, so verify the schedule on your booking confirmation before heading there.

Choosing the off-airport Hertz location in Fort Wayne may suit you if you are not arriving by plane or if you need to pick up or return a vehicle during hours that differ from the airport counter schedule. Keep in mind that no shuttle service is associated with this branch, so you will need your own transport to reach 725 W. Coliseum Blvd.

Regardless of which Fort Wayne Hertz location you use, bring a physical major credit card in the main driver’s name, your original driver’s licence, and your booking confirmation.

What documents do I need to pick up my Hertz hire in Fort Wayne?

To collect your Hertz hire in Fort Wayne, you must present all documents in physical form. Digital copies are not accepted at the counter.

  • Original, unexpired driver’s licence in the main driver’s name
  • International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original licence
  • A major credit card with the driver’s name printed on the card, in the main driver’s name, for the excess hold
  • Passport or valid government-issued photo ID
  • Booking confirmation or printed voucher
  • Round-trip flight tickets or proof of onward travel

At the Hertz counter in Fort Wayne, the agent will verify that all names match across your licence, passport, and credit card. A mismatch can cause delays or denial. Debit cards and prepaid cards are not accepted for the security hold, so bring a true major credit card with sufficient available credit.

If you think you may need an IDP, obtain it in your home country before travelling, as U.S. issuers like AAA do not issue IDPs to non-U.S. licence holders.

Are there toll roads near Fort Wayne and how does Hertz handle them?

Yes, toll roads exist in the region around Fort Wayne. The Indiana Toll Road (I-90) runs east-west across northern Indiana and is the main toll corridor you may encounter when driving beyond Fort Wayne. It accepts E-ZPass, I-Pass (Indiana's transponder system), and cashless video tolling via licence plate capture. Some cash booths remain on the Indiana Toll Road, but hire vehicles are pre-equipped for electronic processing.

Your Hertz vehicle in Fort Wayne will come with an electronic toll device already installed. At the counter you have two options:

  • Purchase an unlimited toll package (typically US$11 to US$25 per day, depending on the Hertz programme and location)
  • Decline the package and pay per use, in which case Hertz will bill actual toll amounts at video or cash rates plus an administrative processing fee, charged to your card on file after the hire ends

Toll charges can appear on your statement days or even weeks after you return the vehicle, as toll agencies process invoices in batches. There are no congestion charges or emissions zones in Indiana; fees are distance or bridge-based only.

If you drive the Indiana Toll Road from your Fort Wayne Hertz hire, keep any receipts or transponder statements, as these will be useful if you wish to claim the Tolls Cashback benefit included with your booking.

Can I get toll cashback on my Hertz hire in Fort Wayne?

Yes, all bookings made through Hola Car Rentals, including Hertz hires in Fort Wayne, include the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your hire.

If you drive on the Indiana Toll Road or cross any tolled bridge while using your Fort Wayne Hertz vehicle, you can claim this benefit after returning the car. Here is how it works:

  • The refund equals the lesser of your actual toll costs or 5% of your Hola Car Rentals booking total
  • Example: booking total of US$500 means a cap of US$25; if you paid US$15 in tolls, you receive US$15 back

To claim, email [email protected] within 30 days of returning your Fort Wayne Hertz vehicle. Include:

  • Your Hola Car Rentals reservation confirmation
  • A copy of the hire agreement signed at the Hertz counter
  • A toll receipt, transponder statement, or itemised hire invoice showing toll charges

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What is the security deposit for a Hertz hire in Fort Wayne?

When you pick up your Hertz vehicle in Fort Wayne, the counter agent will place a temporary authorisation hold on your major credit card. This is not a charge; it reduces your available credit until your bank releases it after the hire ends.

For Hertz hires in the United States, including Fort Wayne, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on the vehicle category, hire duration, and location policies. Premium or speciality vehicles may carry a higher hold.

  • Only a physical major credit card in the main driver’s name with the driver’s name printed on the card is accepted for the deposit
  • Debit cards, prepaid cards, and virtual cards are not accepted
  • Digital wallets such as Apple Pay or Google Pay are not accepted for the hold

After you return the Fort Wayne Hertz vehicle and the contract closes, the hold is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

Can drivers under 25 hire a car from Hertz in Fort Wayne?

Yes, drivers aged 21 to 24 can hire from Hertz in Fort Wayne, but a young-renter surcharge applies and certain vehicle classes are restricted.

In Indiana, the standard minimum age for Hertz is 25 without surcharges. Drivers aged 21 to 24 are permitted but will pay an additional daily fee at the Fort Wayne counter. For Hertz, Thrifty, and Dollar, the underage surcharge is typically US$13.50 per hire day, with a maximum charge of US$189 per hire.

Vehicle class restrictions also apply for under-25 renters in Fort Wayne. Categories such as full-size, SUV, minivan, luxury, premium, and convertible are generally limited to drivers 25 and older. Eligible classes for younger renters typically include economy, compact, and intermediate sedans or compact SUVs.

  • Minimum age: 21 (Indiana standard for Hertz)
  • Young-renter surcharge: approximately US$13.50 per day (max US$189)
  • Restricted classes: full-size, luxury, premium, minivan, van, convertible
  • All standard document and credit card requirements still apply

Drivers under 25 must still present a valid physical driver’s licence and a major credit card in their own name at the Fort Wayne Hertz counter.

How do I add an additional driver to my Hertz hire in Fort Wayne?

Yes, you can add an additional driver to your Hertz hire in Fort Wayne, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your booking confirmation first. If it states "Additional driver free of charge," the first extra driver is covered. If not, Hertz charges approximately US$13.50 per hire day for an additional driver, up to a maximum of US$189 per hire.

To add a driver at the Fort Wayne Hertz counter:

  • The additional driver must be present at pickup with their own valid physical driver’s licence
  • If their licence uses a non-Latin alphabet, they also need an International Driving Permit
  • Both the main driver and the additional driver must sign the hire agreement
  • Verify the additional driver’s name appears on your paperwork before leaving the counter

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the Fort Wayne Hertz vehicle may void cover and trigger additional charges. If you need to add a driver after pickup, visit a Hertz branch to update the agreement.

What driving quirks should I know before picking up my Hertz car in Fort Wayne?

Fort Wayne has several road characteristics that can catch first-time visitors off guard when driving a Hertz hire in the city.

  • No urban motorway runs through downtown Fort Wayne. I-469 loops entirely around the city, so surface streets such as US-24, State Boulevard, and Washington Boulevard serve as the main arterials. These roads can feel like motorways at busy times but are subject to lane reductions and ongoing construction
  • Downtown features one-way street systems that can be confusing, especially if you are used to grid-based city layouts. Speed can build quickly on these streets, so watch posted limits carefully
  • Roundabouts are increasingly common in Fort Wayne neighbourhoods and arterials. Yield to traffic already in the roundabout and follow lane markings
  • Active construction projects, including State Boulevard bridge work and planned Coldwater Road widening, may create detours or temporary lane closures near Hertz pickup and return routes
  • State Boulevard has a recently reconstructed bridge that sits more than 7 feet higher than the previous structure, which can disorient drivers unfamiliar with the area

When returning your Fort Wayne Hertz vehicle, allow extra time if your route passes through active construction zones, particularly near the airport expressway corridor.

What insurance is included with a Hertz hire in Fort Wayne?

The insurance and cover included with your Hertz hire in Fort Wayne depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the specific protections listed.

The two main coverages to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Fort Wayne Hertz vehicle. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your hire

CDW/LDW does not cover tyres, undercarriage, roof, keys, or personal belongings. Only drivers named on the hire agreement are covered. If an incident occurs, report it to Hertz immediately using the number on your confirmation and gather photos, location details, and any police report number.

What is the fuel policy for Hertz hires in Fort Wayne?

Hertz hires in Fort Wayne follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before driving away.

When returning your Fort Wayne Hertz vehicle:

  • Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
  • Keep the fuel receipt showing the date, time, and station address
  • Show the full gauge to the agent at return, or leave the receipt in the key envelope for after-hours drops

If you return the vehicle below the recorded starting level, Hertz may charge you for the fuel shortfall at their refuelling rate, which is typically higher than pump prices, plus a service fee. Using the wrong fuel type (petrol versus diesel) is not covered by the fuel policy and may generate additional charges.

Ask the Fort Wayne Hertz agent at pickup for the nearest petrol station to the return location so you can plan your final refuel stop.

Can I return my Hertz car to a different city from Fort Wayne?

Yes, one-way hires are possible with Hertz, allowing you to pick up in Fort Wayne and return the vehicle to a different location, but a drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is not included in any rate plan and cannot be prepaid. When booking through Hola Car Rentals, the fee will appear under the "To pay at destination" section on the details page if it applies to your chosen route.

  • Same-city airport to centre: often no drop-off fee
  • Fort Wayne to another Indiana city: a drop-off fee typically applies and varies by distance
  • Fort Wayne to a different state: a drop-off fee usually applies and can be higher for longer routes
  • Cross-border one-ways (U.S. to Canada): may be restricted or carry significant fees depending on Hertz policy

If you change your return location after booking, the hire will be re-priced and the drop-off fee may increase or new restrictions may apply. Review your booking confirmation for the exact fee shown for your Fort Wayne Hertz itinerary, and contact support before making mid-rental route changes.

Does my Hertz booking in Fort Wayne include travel assistance if something goes wrong?

Yes, most bookings made through Hola Car Rentals, including Hertz hires in Fort Wayne, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are travelling from outside North America and experience an emergency while driving your Fort Wayne Hertz vehicle, such as a medical situation on the Indiana Toll Road or a breakdown on a rural arterial outside the city, you can reach the assistance line 24 hours a day:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number (format: HOLA followed by digits), your current location, and a brief description of the situation. Follow the coordinator's instructions and keep all receipts and reports.

Coverage typically includes medical assistance for up to 5 passengers, legal assistance in case of an accident, compensation for luggage lost by the airline, and flight cancellation insurance. It does not cover damage to the Hertz vehicle itself (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Check your booking confirmation for the exact terms applicable to your Fort Wayne hire.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo