Location de Van
à Miami

Hola Car Rentals est le seul partenaire premium des principales marques de location de voitures opérant à Miami, vous offrant un accès exclusif à notre tarif All Inclusive+. Ce tarif comprend des avantages qu'aucune autre société ne peut égaler :

• Couverture de responsabilité civile gratuite à partir de US$ 300 000 en cas d'accident (applicable uniquement à certains tarifs et itinéraires)
• Remboursement de péages : récupérez jusqu'à 5 % de la valeur totale de la réservation pour les péages engagés pendant votre période de location
• Assistance médicale de voyage premium offrant jusqu'à US$ 150 000 de couverture pour un maximum de 5 passagers en cas d'urgence médicale, à l'exclusion des conditions préexistantes
• Garantie No Extra Charges© : si le comptoir vous facture quelque chose qui ne figure pas sur votre confirmation et qui n'est pas un service optionnel que vous avez accepté, Hola Car Rentals s'engage à supprimer ou rembourser ce montant après vérification

Tout cela sans frais supplémentaires, vous garantissant une expérience de location entièrement protégée et la tranquillité d'esprit tout au long de votre voyage à Miami.

Non. Avec Hola Car Rentals, tous les coûts et frais de votre réservation à Miami sont clairement indiqués au moment de la réservation et dans votre e-mail de confirmation, afin que vous sachiez exactement ce que vous payez avant d'arriver au comptoir.

De plus, chaque réservation Hola Car Rentals inclut la garantie No Extra Charges©. Il s'agit d'une garantie de prix (pas d'une assurance) qui vous protège si le comptoir à Miami vous facture quelque chose qui ne figurait pas sur votre confirmation et qui n'était pas un supplément optionnel que vous avez accepté. Si cela se produit, Hola Car Rentals travaillera avec le partenaire de location pour supprimer ou rembourser le montant facturé après vérification.

Les seuls coûts hors de cette garantie sont :

• Les suppléments optionnels choisis au comptoir (GPS, sièges enfant, carburant prépayé)
• Les frais liés à l'utilisation (péages, insuffisance de carburant, amendes de circulation)

All van rentals at Miami International Airport (MIA) are handled at the Rental Car Center (RCC), a consolidated facility separate from the terminals.

To get there, follow these steps after collecting your baggage:

• Take the elevator or escalator to Level 3 of your terminal.
• Follow the purple and magenta signs for the MIA Mover and Rental Car Center, using the moving walkways toward the station between the Dolphin and Flamingo garages.
• Board the MIA Mover train, which is free and runs frequently. The ride takes about 4 minutes.
• At the RCC, go to the counter for the brand shown on your booking confirmation. Counters are on the upper levels; vehicle bays are below.

Total time from baggage claim to the van counter is typically 10 to 15 minutes under normal conditions. The RCC is open 24 hours, though some van rental counters have limited overnight hours (roughly 11 p.m. to 5 a.m.). If the MIA Mover is temporarily out of service, follow airport signage for the alternate shuttle to the RCC.

To pick up a van rental in Miami, you must bring the following physical documents to the counter:

• A valid, original driver's license in the main driver's name.
• A physical major credit card with the driver's name printed on the card, for the security deposit hold. Debit and prepaid cards are not accepted.
• A passport or valid government photo ID.
• Your booking confirmation or printed voucher if required.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licenses, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at any Miami van rental counter.

The minimum age to rent a van in Miami without a surcharge is 25. Drivers aged 21 to 24 may rent in Miami but will be charged a daily young-renter surcharge at the counter, and vehicle class restrictions apply.

Vans are specifically listed among the restricted vehicle categories for under-25 renters. This means that if you are under 25, most Miami van rental partners will not allow you to rent a van, regardless of the surcharge. Eligible classes for younger drivers are typically limited to Economy, Compact, and Intermediate categories.

Florida is not one of the states (like New York or Michigan) that requires rental companies to rent to drivers aged 18 and over. In Miami, the standard minimum age is 25 for unrestricted rentals, and 21 for young renters subject to surcharges and class limits.

If you are 21 to 24 and specifically need a van in Miami, contact customer service before booking to confirm availability and options for your situation.

Almost all toll roads in the Miami area are cashless, meaning your van rental will be billed electronically rather than at a cash booth. The main systems used are SunPass and E-PASS transponders, as well as Toll-by-Plate, which photographs your license plate at gantries.

Estimated toll costs in Miami are approximately US$5 to US$20 per day, depending on which roads you use. Common toll roads include the Florida Turnpike and the I-95 Express lanes.

At the Miami van rental counter, you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your rental period. Rates vary by brand (for example, Hertz, Dollar, and Thrifty charge US$13.99 per day; Avis and Budget charge US$6.95 per day when tolls are incurred).
• Pay per use: if you decline the package, the rental company charges you the actual toll amount plus daily or administrative processing fees after your rental ends. Toll charges can appear on your card days or weeks after you return the van.

You may also purchase your own Florida visitor toll pass. If you do, inform the Miami counter agent so they can deactivate the van's built-in device and prevent duplicate charges.

Yes, a security deposit hold is required for every van rental in Miami. At pickup, the rental partner places a temporary authorization on your credit card. This is not a charge, but it reduces your available credit until the hold is released after you return the van.

For standard vehicles in the United States, typical holds are around US$300 to US$400. For a van, which is a larger and higher-value vehicle class, the hold may be higher depending on the brand, location, and season. The exact amount is set by the rental company desk and confirmed at the counter.

Important requirements for the deposit on your Miami van rental:

• The card must be a physical, major credit card (Visa, Mastercard, Amex, etc.).
• The driver's name must be printed on the card.
• The card must be in the main driver's name.
• Debit cards, prepaid cards, and virtual cards are not accepted.

After you return the van, the hold is released. Your bank controls when the credit reappears on your account, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Yes, you can add an additional driver to your van rental in Miami, either at no cost if your rate includes it, or for a daily fee paid at the counter if it does not.

When an additional driver fee applies, typical rates at Miami van rental counters are:

• Avis, Budget, and Payless: US$13 per rental day, with a maximum of US$65 (plus taxes).
• Hertz, Thrifty, and Dollar: US$13.50 per rental day, with a maximum of US$189 (plus taxes).
• Alamo, National, and Enterprise: US$15 per day (plus taxes).

The additional driver must be present at the Miami pickup counter with a valid driver's license. They must also meet the minimum age requirements. Note that for Avis, Budget, and Payless, additional drivers must be at least 25 years old at the time of pickup.

Only drivers listed on the rental agreement are covered by the van's insurance protections. If someone drives the van in Miami without being added to the contract, coverage may be void and additional charges could apply. Check your booking confirmation to see whether an additional driver is already included in your rate.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Miami van rental.

Given that Miami toll roads such as the Florida Turnpike and I-95 Express lanes can cost approximately US$5 to US$20 per day, this benefit can add up meaningfully over a multi-day van rental.

To claim your cashback after returning the van in Miami:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number (for example, Tolls Cashback - HOLA1000000).
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement from the Miami counter, and a toll invoice or statement showing the charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit applies to toll charges only, not to administrative fees, fines, or parking tickets.

Van rentals in Miami follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.

To avoid extra costs on your Miami van rental:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the van in Miami with less than a full tank, the rental partner may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the pump price, plus a refueling service fee.

If the van was not full at pickup, ask the agent to record the exact starting level on the agreement. You only need to return it at that same level, not necessarily full.

Some Miami counter locations may offer an optional prepaid fuel plan. If you accept it, any unused fuel is typically non-refundable, so the Full-to-Full approach is usually the better value.

Yes, most bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Miami van rental as well.

Core benefits typically include:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is designed for situations such as a medical emergency while driving the van on Miami highways or an accident requiring legal support. It is not a substitute for CDW or liability insurance on the van itself.

Important: this benefit applies only to travelers who are not residents of the United States or Canada. US and Canadian residents do not qualify for this coverage.

If you need assistance during your Miami van rental, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Review your booking confirmation for the exact coverage limits and exclusions that apply to your reservation.

When renting a van in Miami, two main types of coverage are relevant: damage protection for the van itself and liability protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the van is damaged or stolen. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the van in Miami. Florida does not universally require rental companies to include state-minimum liability in every rental, so it is strongly recommended that you add Liability Insurance Supplementary (up to US$300,000) to your booking.

Common exclusions to be aware of for your Miami van rental:

• Prohibited use such as off-road driving, racing, or driving under the influence.
• Drivers not listed on the rental agreement.
• Late or missing incident reports.
• Tires, undercarriage, and roof damage (often excluded unless a specific add-on is purchased).

Check your booking confirmation to see which coverages are included in your rate and what deductible applies before picking up the van in Miami.

Yes, one-way van rentals in Miami are possible, but a drop-off fee may apply depending on your return location, the rental brand, and the vehicle class.

Typical patterns for Miami van rentals:

• Miami to another Florida city (such as Orlando or Tampa): a drop-off fee usually applies and varies by distance and van class.
• Miami to Fort Lauderdale (FLL): some short-distance routes within South Florida may not incur a drop-off fee. For example, a Miami (MIA) to Orlando (MCO) route may not carry a fee due to its specific route pricing, but this is route-dependent.
• Cross-state or long-distance one-ways: typically carry higher fees or may be restricted for van categories.

The drop-off fee for your Miami van rental is shown during the booking process under the section labeled as amounts due at the destination. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking.

If you need to change your return location after booking, contact support before the rental begins. Mid-rental route changes must be approved by the partner and may increase the fee or affect availability for the van class.

Yes, van rentals picked up at Miami International Airport (MIA) are subject to local taxes and airport-specific fees that may be due at the counter, depending on your rate.

Common fees that can appear on a Miami van rental agreement include:

• Airport Concession Recovery Fee (ACRF): charged by rental companies to recover the cost of operating at MIA.
• Customer Facility Charge (CFC): a per-day fee that funds the Rental Car Center (RCC) facility at MIA.
• Florida state and local rental taxes.
• Vehicle License Recovery Fee (VLRF): covers the cost of registering the van fleet.

Whether these fees are included in your prepaid rate or due at pickup depends on your booking. Check your confirmation for the breakdown between what is prepaid and what is listed as due at the destination.

If your confirmation shows taxes and fees as included and the Miami counter still charges them separately, that situation is covered by No Extra Charges© Coverage. Keep all paperwork and contact support after the rental ends to request a review and reimbursement.

Yes, in most cases you can drive your Miami van rental to other U.S. states, but you must confirm this is permitted under your rental agreement before leaving Florida.

Key points to check before driving the van out of Miami:

• Your rental agreement must explicitly permit interstate travel. Some van categories or promotional rates may carry geographic restrictions.
• CDW, LDW, and liability coverage (LIS, ALI, SLI) generally follow the van across state lines within the permitted territory, but coverage may be voided if you enter a restricted area.
• Cross-border travel to another country (such as driving from Miami to the Bahamas via ferry) is typically not permitted and requires specific authorization from the rental partner.
• Toll systems change by state. If you drive the van from Miami into Georgia or another southeastern state, different toll roads and billing systems may apply.

Usage restrictions that can void your coverage regardless of location include off-road driving, towing, rideshare or commercial use, and driving under the influence.

Always review the terms on your rental agreement at the Miami counter before departing for another state with the van.