National Car Rental
in Atlanta

Hola Car Rentals is the only premium partner of the top car rental brands operating in Atlanta, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Atlanta.

No. With Hola Car Rentals, all costs and charges for your National booking in Atlanta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Atlanta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National counter at Atlanta Hartsfield-Jackson International Airport (ATL) is located inside the Rental Car Center (RCC) at 2200 Rental Car Center Parkway, College Park, GA 30337. The RCC is not inside the terminal building, so you need to travel there after collecting your bags.

To reach the National counter from the Domestic Terminal, follow signs to the SkyTrain, a free automated people mover that runs 24 hours a day, 7 days a week. The ride takes approximately 5 minutes. Once inside the RCC, all rental company counters, including National, are on Level 3 (Arrivals Level), arranged in long banks with large illuminated signs. After completing your paperwork at the National counter, take an escalator or elevator down to Level 2 to collect your vehicle from the parking garage.

If you arrive at the International Terminal (Concourse F), you have two options after clearing customs: take the free Terminal Connector Shuttle bus to the Domestic Terminal (10 to 15 minutes) and then board the SkyTrain, or take a rental car center shuttle bus directly to the RCC (approximately 10 to 15 minutes).

Plan for at least 15 to 30 minutes from exiting your gate to driving away, accounting for baggage claim, the SkyTrain ride, National counter check-in, and vehicle inspection.

Atlanta does not have traditional toll roads, but the metropolitan area operates Georgia Express Lanes, a network of dynamically priced toll lanes on several major interstates. If you plan to use these lanes in your National rental car, here is what you need to know.

Georgia Express Lanes are entirely cashless. There are no toll booths where you can pay with cash. All charges are collected electronically via transponder or license plate recognition cameras. The primary transponder system is Peach Pass; compatible alternatives include SunPass and Quick Pass.

Typical costs on Atlanta-area Express Lanes range from US$0.10 to US$0.90 per mile depending on traffic demand. Key corridors include:

• I-85 Express Lanes (15 miles, Atlanta to Gwinnett County)
• I-85 Express Lanes Extension (10 miles, Atlanta to Suwanee/Buford)
• I-75 Express Lane (12 miles, Atlanta to Stockbridge/McDonough)
• Northwest Corridor Express Lane (I-75 and I-575, toward Marietta and Kennesaw)

Your National rental vehicle comes equipped with an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day, depending on the program) or pay per use. If you opt out and drive through a cashless toll lane, National will charge the toll amount plus an administrative processing fee to your credit card after the rental ends. Toll charges can appear on your statement days or even weeks after you return the vehicle.

Note: vehicles with 3 or more occupants may use Peach Pass Express Lanes toll-free.

To pick up your National rental car in Atlanta, you must present the following physical documents at the counter. Digital copies are not accepted.

• A valid, unexpired driver's license (original, physical card) in the main driver's name. The license must be valid for the entire rental period.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit cards and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID (required for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example if it is in Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required. The IDP is a translation document only and must always be carried alongside your original license.

It is also a good idea to bring a backup credit card in your name in case your primary card is declined at the National counter in Atlanta.

Yes, all Hola Car Rentals bookings, including National rentals in Atlanta, include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your rental.

Atlanta's Georgia Express Lanes use dynamic pricing and are entirely cashless, so toll charges can add up depending on how frequently you use corridors like I-85 or I-75. Tolls Cashback helps offset those costs.

To claim your refund after returning your National vehicle in Atlanta:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the rental agreement signed at the National counter, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 business days after approval. Claims submitted more than 30 days after vehicle return are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterward.

Yes, a physical major credit card in the main driver's name is required to pick up a National rental car in Atlanta. The card must have the driver's name printed on it and must have sufficient available credit to cover the security deposit hold.

For standard vehicles in the United States, the typical security hold is approximately US$300 to US$400, though the exact amount is set by National at the Atlanta counter and may vary by vehicle class or rental duration. This is a temporary authorization, not a charge, and it reduces your available credit until your bank releases it after you return the vehicle. Banks can take up to 15 business days to post the release.

Important points to keep in mind:

• Debit cards and prepaid cards are not accepted for the security deposit hold.
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter for the deposit.
• Virtual or single-use card numbers are not accepted.
• Even if you prepaid your booking online, you must still present a physical credit card at the National counter in Atlanta.
• Bring a backup credit card in your name in case your primary card is declined.

If your card is issued by a bank outside the United States, notify your bank before travel to ensure international in-person transactions are enabled and that fraud controls will not block the authorization.

National car rentals in Atlanta follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Atlanta Rental Car Center.

When returning your National vehicle in Atlanta, refuel within approximately 10 miles of the Rental Car Center at 2200 Rental Car Center Parkway. Refueling too far from the return point risks the gauge dropping below full by the time you arrive. Keep your final fuel receipt showing the date, time, and station address as proof in case a fuel charge is disputed.

If you return the vehicle with less than a full tank, National may charge:

• A fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price.
• A refueling service or administrative handling fee.

For after-hours returns at the Atlanta RCC, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone. The Full-to-Full policy applies regardless of whether you return during staffed hours or after hours.

Yes, you can add an additional driver to your National rental in Atlanta, either as part of your rate or by paying a fee at the counter.

For National rentals in Atlanta, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra charge.

Requirements for adding a driver at the National counter in Atlanta:

• The additional driver must be physically present at the Atlanta Rental Car Center at pickup.
• They must present a valid driver's license and any required identification.
• If their license is not in English or does not use a Latin alphabet, an International Driving Permit is required.
• They must meet the minimum age requirements for the rental location.
• Both the main driver and the additional driver must sign the rental agreement.

Only drivers listed on the National rental agreement are covered by protections such as CDW/LDW and liability coverage. If someone drives who is not named on the contract, those protections may be void. If you need to add a driver after pickup, visit a National branch to update the agreement.

Returning your National rental car in Atlanta is straightforward if you follow the signs and plan ahead for refueling.

The National return lanes are located in the parking decks at the Rental Car Center (RCC), 2200 Rental Car Center Parkway, College Park, GA 30337. As you approach the airport, follow signs for the Rental Car Center and then look for National return lane markings inside the parking structure.

Steps for a smooth return:

• Refuel within approximately 10 miles of the RCC to comply with the Full-to-Full fuel policy and avoid refueling charges.
• Follow National return signage into the designated lanes on Level 2 of the RCC.
• Have a National agent inspect the vehicle and confirm the fuel level and condition.
• Request your final receipt before leaving the counter area.

After returning your National vehicle in Atlanta, a complimentary shuttle runs approximately every 15 minutes between the RCC and the airport terminals, so you can reach your departure gate without needing to arrange separate transport.

For after-hours returns, leave your keys and any required paperwork as instructed by National. Keep photos of the vehicle condition and fuel gauge as documentation. Note that any toll charges or fuel shortfalls may be billed to your credit card days or weeks after the rental ends.

Yes, most Hola Car Rentals bookings, including National rentals in Atlanta, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible customers, the coverage includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident, which is particularly relevant on Atlanta's busy interstate network including I-285, I-85, and I-75.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you need assistance during your National rental in Atlanta, for example after a breakdown on one of the Atlanta-area expressways, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, have your full name and your Hola Car Rentals confirmation number ready (format: HOLA followed by 7 digits). Follow the coordinator's instructions and keep all receipts and incident reports for any reimbursement claim. Check your booking confirmation for the exact coverage terms and limits that apply to your reservation.

Yes, drivers under 25 years old are subject to a young-driver surcharge when renting with National in Atlanta. The standard minimum age to rent without an additional fee in the United States is 25.

For National rentals in Atlanta, drivers aged 21 to 24 can rent but will pay a daily young-renter surcharge of US$15 per day plus applicable taxes. Georgia does not have a state law requiring rentals to drivers under 21, so the minimum age at the Atlanta location is 21.

Additional restrictions for under-25 renters at National in Atlanta:

• Many vehicle classes are restricted to drivers aged 25 and older, including full-size, SUV, minivan, luxury, premium, and convertible categories.
• Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes.
• The young-driver surcharge is paid at the National counter in Atlanta and is not included in your prepaid rate.

The surcharge disappears once you turn 25. If you are unsure whether your chosen vehicle class is available for your age group at the Atlanta location, review the Renter Requirements policy shown on your booking confirmation or contact customer support before booking.

Yes, one-way rentals with National in Atlanta are possible, allowing you to pick up in Atlanta and return the vehicle at a different location. However, a drop-off fee may apply depending on your route.

The drop-off fee is route-specific and varies based on the cities involved, the distance, the season, and the vehicle class. When booking through Hola Car Rentals, the drop-off fee for your Atlanta National rental will be shown on the rate details page under the section labeled "To pay at destination" before you confirm your booking. It will also appear on your booking confirmation.

General patterns to expect:

• Atlanta airport to a downtown Atlanta location: often no drop-off fee.
• Atlanta to another city within Georgia or a neighboring state: a drop-off fee typically applies and varies by distance and vehicle class.
• Atlanta to a distant city or cross-country route: a higher drop-off fee usually applies.

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. If you change your return location after booking, the rental will be repriced and the drop-off fee may change. Always verify the fee shown on your National booking confirmation matches what the Atlanta counter charges at pickup.

The insurance and protection options included in your National rental in Atlanta depend on the rate plan you selected when booking through Hola Car Rentals. Here is an overview of the main coverages to understand.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the National rental vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the National vehicle in Atlanta. Some U.S. states require a minimum level of liability coverage, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your rental.

Common exclusions to be aware of:

• Tires, wheels, undercarriage, and roof damage are often excluded from CDW/LDW unless a specific add-on is purchased.
• Prohibited use such as driving under the influence, off-road use, or unauthorized drivers voids coverage.
• Only drivers named on the National rental agreement in Atlanta are covered.

Review your Hola Car Rentals booking confirmation to confirm exactly which protections are included in your Atlanta rate before arriving at the National counter.

If you return your National rental car in Atlanta after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and depends on National's policy at the Atlanta location.

If you exceed the grace period, National may charge for extra hours or an additional rental day, plus a late return fee. These charges are applied by National directly and are separate from your prepaid booking amount.

To avoid late return charges at the Atlanta Rental Car Center:

• Plan your return time to account for Atlanta traffic, especially on I-285 and the major interstate corridors, which can be congested.
• Refuel near the RCC before returning so you do not lose time searching for a gas station after the fact.
• If you know you will be late, contact National directly using the number on your rental agreement as early as possible.

If you need to extend your National rental while already in Atlanta, contact the rental partner or visit the counter to request additional days. Extensions are subject to vehicle availability and may reprice your rental. Do not simply return the car late without notifying National, as unauthorized extensions can result in higher per-day rates than your original booking.