Hertz Car Rental
in New York

Hola Car Rentals is the only premium partner of the top car rental brands operating in New York, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in New York.

No. With Hola Car Rentals, all costs and charges for your Hertz booking in New York are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in New York charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At New York JFK International Airport, the Hertz counter is located at Federal Circle (Station C), along with all other rental car brands. From any terminal, take the free on-airport AirTrain to Federal Circle, then follow the Rental Car signs to the Hertz counter and vehicle area.

• AirTrain operates 24 hours a day, 7 days a week with frequent service
• The ride from any terminal to Federal Circle takes approximately 5 to 10 minutes, plus a few minutes of walking
• Elevators and escalators are available at each AirTrain station
• The AirTrain segment between terminals and Federal Circle is free of charge

Once you arrive at Federal Circle, follow the Rental Car wayfinding signs directly to the Hertz area. If you cannot locate the counter, information desks at the station can direct you. Hertz counters at New York JFK operate 24 hours a day, so late arrivals are accommodated.

Hertz operates extended hours at both major New York City airports to accommodate early and late flights.

• JFK Airport (Building 318, Federal Circle): open Monday through Sunday, 6:00 AM to 2:00 AM
• JFK General Aviation Terminal (Building 145): open 24 hours a day, 7 days a week
• LaGuardia Airport (Marine Air Terminal, Building 22): open Monday through Sunday, 6:00 AM to 12:00 AM

If your New York flight arrives outside standard counter hours at LaGuardia, the JFK General Aviation location offers round-the-clock service as an alternative. For city center Hertz locations in New York, hours are shorter, typically 7:00 AM to 8:00 PM on most days, so airport locations are the better choice for late-night or early-morning arrivals. Always confirm hours on your booking confirmation before travel, as holiday schedules may differ.

Yes, New York City congestion pricing applies to Hertz rental cars entering most of Manhattan south of 60th Street, and it is charged separately from bridge and tunnel tolls.

Key details for your Hertz rental in New York:

• The congestion fee is approximately US$8.99 plus taxes per day for standard passenger vehicles
• You are charged once per calendar day, even if you enter and exit the zone multiple times
• The zone covers Manhattan south of and including 60th Street, down to the southern tip of the island
• Driving on the FDR Drive or the West Side Highway (Route 9A) does not trigger the charge, as long as you do not exit onto local streets within the zone
• Cameras automatically detect vehicles entering the area; there are no traditional toll booths

This charge will appear on your Hertz rental bill separately from other tolls and is not covered by insurance or rental protection packages. If you plan to drive into Midtown or Lower Manhattan during your New York rental, Budget for this daily fee in addition to any bridge or tunnel crossings.

New York has gone almost entirely cashless for tolls, so your Hertz rental vehicle will include an electronic toll device or plate-based billing system by default. At pickup, Hertz in New York will offer you two options:

• Unlimited toll package: typically US$11 to US$26 per rental day, covering all toll usage during the rental period
• Pay per use: the actual toll amount plus daily or administrative processing fees charged after the rental, sometimes weeks later

Common toll costs in the New York area include approximately US$15 to US$25 or more per bridge or tunnel crossing, and daily driving with one major crossing can easily reach US$20 to US$40 or more. The NYC Congestion Relief Zone adds approximately US$8.99 plus taxes per day if you drive into Manhattan south of 60th Street on local streets.

If you have a personal E-ZPass transponder, you can bring it and ask the Hertz counter agent in New York to deactivate the vehicle's default toll device to avoid duplicate charges. All Hola Car Rentals bookings include Tolls Cashback, allowing you to claim up to 5% of your total booking value back for tolls paid during your New York rental.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz rental in New York.

Given that New York has some of the highest toll exposure in the United States, with bridge and tunnel crossings ranging from US$15 to US$25 or more each and the NYC Congestion Relief Zone adding approximately US$8.99 plus taxes per day, this benefit can provide meaningful savings.

To claim your cashback after your New York Hertz rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so file your claim promptly after returning your Hertz vehicle in New York.

To collect your Hertz rental in New York, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For other non-English licenses, an IDP is strongly recommended. Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

Debit cards, prepaid cards, and digital or virtual cards are not accepted for the security deposit at the Hertz counter in New York. All documents must be physical originals; digital copies on a phone or tablet will not be accepted.

For a Hertz rental in New York, the security deposit is placed as a temporary authorization hold on your credit card at pickup, not as a direct charge. The hold reduces your available credit until it is released after you return the vehicle.

Typical hold amounts in the United States, including New York, are approximately US$300 to US$400 for standard vehicle classes. Premium or specialty vehicles may carry higher holds. The exact amount is set by the Hertz counter and local rules at your specific New York location, so the final figure may differ from these estimates.

• Only a physical major credit card in the main driver's name with the name printed on the card is accepted
• Debit cards and prepaid cards are not accepted for the deposit
• Bring a backup credit card in case your primary card is declined
• Notify your bank of international or in-person use to prevent fraud blocks

After you return your Hertz vehicle in New York, the hold is released, but your bank controls when the credit becomes available again, which can take up to 15 business days.

Yes, drivers aged 18 and older can rent a car from Hertz in New York. New York State law requires rental companies, including Hertz, to rent to any licensed driver aged 18 or older, which is an exception to the standard US minimum age of 25.

However, important conditions apply:

• A young-renter surcharge applies daily for drivers under 25
• Most vehicle classes are restricted to drivers aged 25 and older, including full-size sedans, SUVs, minivans, luxury, premium, and convertible categories
• Drivers aged 18 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes at Hertz in New York

At age 25, the young-renter surcharge disappears and vehicle class restrictions are lifted. If you are renting from Hertz in New York and are between 21 and 24 years old and from Latin America or the Caribbean, check your Hola Car Rentals confirmation, as certain Avis and Budget rates (not Hertz) may waive the underage fee under specific conditions. For Hertz in New York, the surcharge applies regardless of nationality for drivers under 25.

Yes, a one-way drop-off fee may apply when you return your Hertz rental in New York to a different location than where you picked it up. The fee is route-specific and varies by destination, vehicle class, and season.

For Hertz in New York, one-way rentals within 500 miles of the pickup location carry no additional one-way fee. For one-way rentals exceeding 500 miles, Hertz charges US$125 per rental.

• Returning to a different New York City location (for example, JFK pickup and Manhattan drop-off) often carries no fee if the distance is short
• Longer interstate one-ways, such as New York to another state, may trigger the fee depending on distance
• Cross-border one-ways (for example, New York to Canada) may be restricted or carry higher fees

The drop-off fee, if applicable, will be shown during the booking process under the section labeled as charges due at the destination. It cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed at the time of booking. Always review your confirmation to confirm whether a drop-off fee applies to your specific New York Hertz itinerary.

When picking up your Hertz rental in New York, you will be offered several protection options at the counter. Understanding what each covers helps you avoid paying for duplicate coverage.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles. New York State does not universally mandate that rental companies include state-minimum liability, so confirming this coverage is important
• CDW and LDW do not cover third parties; LIS does not cover damage to the Hertz vehicle. You need both for comprehensive protection

Note that CDW and LDW do not cover tires, undercarriage, roof, or personal belongings. If you are renting in New York and driving on busy urban streets or highways like the FDR Drive or the West Side Highway, having both CDW and liability coverage in place is strongly recommended. Review your Hola Car Rentals confirmation to see which protections are already included in your Hertz rate before accepting add-ons at the counter.

Yes, you can add an additional driver to your Hertz rental in New York, either as an included benefit or for a fee paid at the counter.

For Hertz in New York, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes if not included in your rate. Check your Hola Car Rentals confirmation before pickup, as some rates include one additional driver at no extra cost.

Requirements for adding a driver at the Hertz counter in New York:

• The additional driver must be present at pickup with a valid driver's license
• They must meet the minimum age requirement for New York (18 years old, with a young-renter surcharge for drivers under 25)
• If their license uses a non-Latin alphabet, an International Driving Permit is required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in New York are covered by protections such as CDW and liability insurance. Anyone driving who is not named on the contract may void coverage and result in additional charges.

Driving in New York City with a Hertz rental is significantly different from most other US destinations, and understanding the local road layout will help you navigate confidently.

• Most streets in Manhattan are one-way. Odd-numbered streets generally run eastbound and even-numbered streets run westbound. This is the opposite of what many visitors expect from a two-way grid
• Major north-south routes for your Hertz rental include the FDR Drive on the east side and the West Side Highway (Route 9A) on the west side. These limited-access riverside highways are the fastest way to travel between neighborhoods without stopping at traffic lights
• The George Washington Bridge ramps and East River Drive interchanges can be confusing for first-time visitors due to tight turns and vertical looping ramps in dense areas
• Driving on the FDR Drive or West Side Highway does not trigger the NYC Congestion Relief Zone fee, as long as you do not exit onto local streets within the zone south of 60th Street
• Pedestrians in New York are accustomed to one-way traffic and may only check one direction before crossing, so drive attentively at all intersections

Hertz has several city center locations in New York, including Midtown and downtown Manhattan, which can be convenient for returning the vehicle without driving back to the airport.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Hertz rental in New York as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the coverage includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident, which can be valuable if you are involved in an incident on New York highways such as the FDR Drive or the West Side Highway
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the assistance during your New York Hertz rental, contact the provider directly at any hour:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in New York, and a brief description of the situation. This coverage does not replace CDW or liability insurance for the Hertz vehicle itself.