Enterprise Car Rental
in Portsmouth

Hola Car Rentals is the only premium partner of the top car rental brands operating in Portsmouth, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Portsmouth.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Portsmouth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Portsmouth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Portsmouth Pease International Airport (PSM) is located on the first floor of the rental facility at 42 Airline Ave, directly across from baggage claim. No shuttle or train is required; you can walk from the terminal to the counter.

Counter hours at the Portsmouth airport location are limited and vary significantly by day, so confirm your arrival time aligns with open hours before booking. If your flight arrives outside those windows, the Enterprise location at 155 Mirona Rd in Portsmouth operates Monday through Friday 08:00 to 18:00 and Saturday 09:00 to 12:00, offering more consistent availability.

After-hours returns are available at the Mirona Rd location. Always verify current hours on your booking confirmation, as holiday schedules may differ.

To pick up your Enterprise rental car in Portsmouth, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter in Portsmouth. Debit and prepaid cards are not accepted for the security deposit hold.

The Enterprise location at 155 Mirona Rd in Portsmouth operates on the following schedule:

• Monday through Friday: 08:00 to 18:00
• Saturday: 09:00 to 12:00
• Sunday: 09:00 to 12:00 (verify in advance, as some sources indicate this location may be closed Sundays)

After-hours vehicle returns are available at this Portsmouth location, making it a practical option if your flight lands late. If you need to arrange a pickup from downtown Portsmouth or nearby areas, contact the Mirona Rd branch directly to confirm availability of their pickup service.

The Enterprise counter at Portsmouth Pease Airport (42 Airline Ave) has more limited and irregular hours by comparison, so if your arrival time is early morning or late evening, the Mirona Rd location is generally the better choice. Always confirm hours on your booking confirmation, as holiday schedules may differ.

Yes, toll roads operate near Portsmouth, and Hola Car Rentals includes Tolls Cashback on all bookings, letting you recover up to 5% of your total booking value for tolls paid during your Enterprise rental.

New Hampshire has several toll roads you may encounter around Portsmouth:

• Blue Star Turnpike (I-95): runs from Seabrook to Portsmouth; cash tolls up to US$2.00 per plaza, with E-ZPass discounts bringing it to around US$1.40
• Spaulding Turnpike (NH 16): runs from Portsmouth toward Rochester and Middleton
• F.E. Everett Turnpike (I-93/293): further inland toward Concord and Nashua

Your Enterprise rental vehicle includes an electronic toll device. At pickup you can enroll in Enterprise's TollPass program (approximately US$4.95 per day, capped at US$34.65 per rental, plus actual tolls) or pay cash at toll plazas to avoid the daily program fee. If you use an E-ZPass lane without enrolling, the rental company will auto-enroll you and charge tolls plus administrative fees.

To claim your Tolls Cashback, email [email protected] within 30 days of returning your Portsmouth Enterprise vehicle. Attach your booking confirmation, rental agreement, and a toll receipt or statement. Refunds process within 7 to 10 business days after approval.

When you pick up your Enterprise rental in Portsmouth, a temporary authorization hold is placed on your credit card. For standard vehicles rented in the United States, this hold is typically in the range of US$300 to US$400, though the exact amount varies by vehicle class, rental location, and season.

A few important points to keep in mind:

• The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
• Your bank controls how quickly the hold disappears after drop-off, which can take up to 15 business days
• Only a major credit card with the driver's name printed on the card is accepted; debit and prepaid cards are not permitted for the deposit
• Premium or specialty vehicles at the Portsmouth Enterprise location may carry a higher hold amount

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the in-person authorization.

Yes, Enterprise in Portsmouth applies a young driver surcharge for renters under 25 years old. In the United States, the standard minimum age to rent without an additional fee is 25.

For Enterprise specifically, drivers aged 21 to 24 are generally permitted to rent but will be charged a young-renter surcharge of approximately US$15 per day at the Portsmouth counter, in addition to the base rental rate. Most premium and specialty vehicle classes are restricted to renters aged 25 and older.

Drivers under 21 are not eligible to rent from Enterprise at Portsmouth locations. New Hampshire does not have a state law requiring rentals to drivers aged 18 or older (that exception applies only in New York and Michigan), so the standard Enterprise policy governs here.

If you are aged 21 to 24, plan for the surcharge in your Budget and select an eligible vehicle class such as economy, compact, or intermediate when booking your Portsmouth Enterprise rental.

Yes, you can add an additional driver to your Enterprise rental in Portsmouth, but the additional driver must be present at the counter at the time of pickup with a valid driver's license.

For Enterprise in Portsmouth, the additional driver fee is US$15 per day plus applicable taxes. This fee applies unless your booking confirmation explicitly states that an additional driver is included at no charge.

Key requirements for adding a driver at the Portsmouth Enterprise counter:

• The additional driver must appear in person at pickup; they cannot be added remotely by phone or chat
• They must present a valid driver's license and meet the same age and document requirements as the main driver
• If their license is not in English and uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void coverage and result in additional charges.

Portsmouth has several local driving characteristics that differ from typical U.S. cities and are worth knowing before you leave the Enterprise counter.

Downtown one-way loop: The city center uses a one-way traffic system on State Street, Congress Street, Daniel Street, and Market Street. This loop can be disorienting for first-time drivers, as it does not follow a standard grid. Navigation apps generally handle it, but be prepared for u-turn segments and limited through-routes.

Memorial Bridge drawbridge lifts: The Memorial Bridge connecting Portsmouth to Kittery, Maine, opens periodically for marine traffic. During weekday evening peak hours (roughly 5 to 6 PM), a bridge lift can shift congestion significantly through the downtown one-way loop. If you are returning your Enterprise vehicle during that window, allow extra time.

Slow streets and narrow lanes: Many downtown Portsmouth streets are designed with narrow lanes, no center lines, and on-street parking to slow traffic. Delivery vehicles frequently block lanes on streets like State Street. Drive cautiously and expect pedestrian and cyclist activity.

US Route 1: Outside downtown, US 1 can widen unexpectedly to five lanes without medians in some segments, which surprises drivers accustomed to uniform highway widths. The US 1 Bypass offers a faster alternative but crosses into Kittery, Maine, so confirm your Enterprise rental agreement permits cross-state travel if you plan to use it.

Yes, most Hola Car Rentals bookings include travel assistance coverage through Terrawind Global Protection, and this applies to your Enterprise rental in Portsmouth as well. However, this benefit is available only to travelers who are not residents of the United States or Canada.

Coverage typically includes:

• Medical assistance for accidents and non-pre-existing illnesses, for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Portsmouth Enterprise rental, for example after a highway breakdown on I-95 or an incident on the Spaulding Turnpike, contact the assistance line 24 hours a day:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the Enterprise vehicle itself, nor does it cover third-party liability to others. Check your booking confirmation for the exact terms and limits that apply to your reservation.

Yes, one-way rentals are possible with Enterprise, but a drop-off fee may apply when you return the vehicle to a location different from where you picked it up in Portsmouth.

The drop-off fee is route-specific and depends on the distance between locations, the vehicle class, and the season. When booking through Hola Car Rentals, any applicable drop-off fee will be shown on the rate details page under the section labeled as payable at destination. If no fee appears, the route does not carry a one-way surcharge.

A few things to keep in mind for one-way Enterprise rentals from Portsmouth:

• Same-city pickups and returns (for example, airport to Mirona Rd) often carry no drop-off fee
• Interstate one-ways, such as Portsmouth to Boston or New York, typically do carry a fee
• Cross-border returns into Canada or other restricted areas may not be permitted; confirm with your rental agreement

If you change your return location after booking, the rental will be repriced and the drop-off fee may increase. Review your confirmation carefully and contact support before making mid-rental changes.

Enterprise rentals in Portsmouth follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the Portsmouth location.

At return, refuel within approximately 10 miles of the Enterprise drop-off location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Enterprise may charge:

• A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices
• A refueling service or administrative fee

For after-hours returns at the Portsmouth Mirona Rd location, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation. If the vehicle was not full at pickup, ask the agent to note the exact level on the agreement so you are only required to return it at that same level.

At the Enterprise counter in Portsmouth, you can add several insurance and protection products to your rental agreement. Understanding what each covers helps you avoid paying for duplicate protection.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise rental vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation states zero excess. This does not cover damage you cause to other vehicles or people.

Supplemental Liability Protection (SLI/LIS/ALI): covers bodily injury and property damage you may cause to third parties while driving. At the Portsmouth Pease Airport Enterprise location, this coverage is offered at approximately US$19.45 per day with limits up to US$300,000. Some U.S. states require a minimum level of liability, but not all do; New Hampshire renters should confirm what is included in their base rate.

Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

If your Hola Car Rentals booking already includes CDW/LDW or liability coverage, review your confirmation before accepting duplicate products at the Portsmouth Enterprise counter. Only named drivers on the rental agreement are covered by any of these protections.

If your flight is delayed, Enterprise in Portsmouth will generally hold your reservation for up to 24 hours from the original scheduled pickup time, provided you arrive during the counter's open hours.

Given that the Enterprise counter at Portsmouth Pease Airport (PSM) operates on limited and irregular hours, a flight delay could mean the counter is closed when you land. In that case, the Enterprise location at 155 Mirona Rd in Portsmouth, which has more consistent weekday hours (08:00 to 18:00), may be a better alternative if you can arrange transport there.

Key points to keep in mind:

• If your delay is less than 24 hours, your booking is held; arrive as soon as possible during open hours
• If your delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or email [email protected] to explore options; changes are not guaranteed
• Bookings not collected within 24 hours of the original pickup time may be forfeited without a refund

Always check the Enterprise counter hours for your specific Portsmouth location before traveling, and have your booking confirmation handy so support can assist you quickly if your arrival is significantly delayed.