Dollar Car Rental
in Illinois

Hola Car Rentals is the only premium partner of the top car rental brands operating in Illinois, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Illinois.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Illinois are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Illinois charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your Dollar rental car pickup at Chicago O'Hare Airport (ORD) in Illinois is located at 10255 West Zemke Road. The Dollar counter operates daily from 6 AM to 10 PM.

To reach the counter after landing, go to the lower level of the Arrivals hall and board the free shuttle bus from outside Baggage Claim. The shuttle will take you directly to the rental facility. Look for Dollar signage on the shuttle and at the rental building.

Before heading to the shuttle stop, confirm the operating brand on your booking confirmation matches the signage you see at the airport. If you arrive outside counter hours, check your confirmation for after-hours instructions or contact the desk number listed on your rental agreement.

Dollar operates at Chicago Midway Airport (MDW) in Illinois with counter hours from 7 AM to 10 PM daily.

After landing, go to the lower level of the Arrivals hall and board the free shuttle near Door 2. The shuttle will take you to the rental facility where the Dollar desk is located. Counter hours at Midway are slightly different from O'Hare, so if your flight lands close to closing time, plan accordingly.

Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name with the name printed on the card. If your license is not in English or uses a non-Latin alphabet, also bring your International Driving Permit. All documents must be physical originals, as digital copies are not accepted at the Dollar counter in Illinois.

To pick up a Dollar rental car in Illinois, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English or uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also bring an International Driving Permit (IDP). The IDP is a translation only and must be carried alongside your original license. Obtain it in your home country before traveling, as it cannot be issued abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Illinois.

Illinois has five major toll roads that Dollar rental car drivers are likely to encounter, especially around the Chicago area:

• Jane Addams Memorial Tollway (I-90/I-39, Chicago to Rockford): US$2.75 to US$5.50
• Illinois Tri-State Tollway (I-94/I-294/I-80): US$2.35 to US$4.70
• Ronald Reagan Memorial Tollway (I-88, Chicago to Dixon): US$5.10 to US$10.20
• Veterans Memorial Tollway (I-355): US$3.80 to US$7.60
• Chicago Skyway (I-90/I-94 to Indiana border): US$4.80 to US$47.60

Illinois toll roads use I-Pass and E-ZPass transponders, as well as a pay-by-plate system that automatically bills the vehicle's license plate. Most modern gantries no longer have cash booths.

Your Dollar rental vehicle in Illinois will include an electronic toll device. At pickup, you can choose an unlimited daily toll package (typically US$11 to US$25 per day) or decline and let tolls be billed per use through the pay-by-plate system. If you decline the package, the Dollar rental company will charge the toll amount plus an administrative processing fee to your credit card after the rental ends. Toll rates vary slightly by time of day, with daytime rates (6 AM to 10 PM) differing from overnight rates.

Yes, a young driver surcharge applies to Dollar rentals in Illinois for drivers under 25 years old.

For Dollar in Illinois, the young-renter surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period. This fee is paid at the Dollar counter at pickup and is not included in your prepaid rate.

In addition to the surcharge, drivers under 25 face vehicle class restrictions. Most premium, full-size, luxury, SUV, van, and convertible categories are limited to renters aged 25 and older. Typically, economy, compact, and intermediate vehicles are available to younger drivers.

Illinois does not have a state law requiring Dollar or other rental companies to rent to drivers under 21, so the minimum age at most Illinois locations is 21. If you are 21 to 24, Budget for the daily surcharge when planning your trip.

Yes, all bookings made through Hola Car Rentals, including Dollar rentals in Illinois, include Tolls Cashback of up to 5% of your total booking value.

Given that Illinois toll roads such as the Chicago Skyway, the Tri-State Tollway, and the Ronald Reagan Memorial Tollway can add up quickly during a trip, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Dollar rental in Illinois:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement from Dollar, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly after your Illinois rental ends.

You must present a physical major credit card in the main driver's name, with the driver's name printed on the card, at the Dollar counter in Illinois. Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the security deposit hold.

For a standard vehicle in the United States, Dollar and other rental partners typically place a hold of approximately US$300 to US$400 on your credit card. This is a temporary authorization, not a charge, and it reduces your available credit until your bank releases it after the rental ends. Banks can take up to 15 business days to reflect the release.

Tips to avoid issues at the Dollar counter in Illinois:

• Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations
• Bring a backup credit card in your name in case your primary card is declined
• Confirm the hold amount with the Dollar agent before signing, as premium vehicles or longer rentals may carry higher holds

Even if you prepaid your booking, a physical credit card is still required at pickup for the deposit.

Your Dollar rental in Illinois may include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan you selected. Check your booking confirmation to confirm what is included before arriving at the counter.

CDW and LDW reduce your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. However, they do not cover everything:

• Third-party liability (injury or property damage to others) requires separate coverage such as LIS or SLI
• Tires, undercarriage, roof, and keys are often excluded unless a specific add-on is purchased
• Coverage is void if an unlisted driver operates the vehicle

Regarding third-party liability in Illinois specifically, some U.S. states require rental companies to include state-minimum liability coverage, but not all do. It is strongly recommended to add Liability Insurance Supplementary (up to US$300,000) to your Dollar rental in Illinois if it is not already shown on your confirmation.

Review your rental agreement at the Dollar counter carefully before signing to confirm all coverages, deductibles, and exclusions that apply to your Illinois rental.

Yes, most bookings made through Hola Car Rentals, including Dollar rentals in Illinois, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or accident while driving Illinois highways such as I-90 or I-294.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for international visitors renting a Dollar car in Illinois. It also does not cover damage to the rental vehicle itself (that is handled by CDW or LDW) or third-party liability to others.

Check your booking confirmation for the exact terms and coverage limits that apply to your Illinois rental.

Dollar rentals in Illinois follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Dollar rental in Illinois:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Dollar vehicle in Illinois with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

Note that the fuel policy is separate from the security deposit hold. The deposit is a temporary authorization on your credit card and is refundable; fuel charges are a separate cost if the tank is not returned full.

Yes, you can add an additional driver to your Dollar rental in Illinois, either at no cost if your rate includes it or for a fee paid at the counter.

For Dollar in Illinois, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes for the rental period. Check your booking confirmation to see if an additional driver is already included in your rate before arriving at the Dollar counter.

Requirements for adding a driver in Illinois:

• The additional driver must be present at the Dollar counter at pickup
• They must present a valid driver's license and any required IDP if their license is not in English or uses a non-Latin alphabet
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the minimum age requirements; drivers under 25 may face a young-driver surcharge or be declined depending on location rules

Only drivers listed on the Dollar rental agreement in Illinois are covered by the vehicle's protections such as CDW and LDW. Anyone who drives without being named on the contract may void coverage entirely.

Yes, Dollar operates rental locations across Illinois beyond the Chicago airport counters.

Additional Dollar locations in Illinois include:

• Central Illinois Regional Airport (BMI) in Bloomington
• Quad City International Airport (MLI) in Moline
• Downtown Chicago neighborhood locations including 181 W Washington St, 401 N State St, 2828 N Clark St, 5050 N Lincoln, and 2300 S Martin Luther King Dr
• Aurora at 902 N Lake St
• Bloomington at 1605 Morrissey Dr, Suite 104
• Champaign at 707 N Mattis Ave
• Highland Park at 40 Skokie Valley Rd
• Oak Park at 629 Madison St
• Saint Charles at 2400 E Main St, Suite 106

Downtown Chicago Dollar locations generally operate Monday through Friday from 8 AM to 6 PM and Saturday from 9 AM to 12 PM, which is more limited than the airport counters. If you plan to pick up or return your Dollar rental in Illinois at a neighborhood location, confirm the hours in advance to avoid arriving when the counter is closed.

If you return your Dollar rental car in Illinois after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. After the grace period, Dollar may charge for additional hours or a full extra day, plus a late return fee.

To avoid late return charges on your Dollar rental in Illinois:

• Plan your return time to account for traffic on Illinois toll roads and highways, especially around Chicago
• Refuel near the return location before heading to the Dollar counter or drop-off area
• If you need more time, contact Dollar directly or request an extension through your booking before the scheduled return time

For after-hours returns at Illinois Dollar locations, follow the key-drop instructions provided in your rental agreement. Keep a photo of the fuel gauge showing a full tank and retain your final fuel receipt in case any dispute arises after the vehicle is checked in.

If you know in advance that you need additional days, it is better to extend the rental proactively rather than returning late, as extension rates are typically more favorable than late return penalties.