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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
4.9
user review 1 user review 2 user review 3 +3370
3373 reviews
4.9 stars, 3373 reviews
Holger Pfarr
Holger Pfarr
5 3 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 3 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 8 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 5 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 8 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 3 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 3 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 3 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 3 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 3 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 6 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 3 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 3 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 3 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 3 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 3 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 3 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 3 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 3 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 2 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 2 months ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 2 months ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 2 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 2 months ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 2 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 2 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 2 months ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 2 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 2 months ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 2 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 2 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 2 months ago
"So far so good"
Judy Winkin
Judy Winkin
5 2 months ago
"Easy and good deal"
Samantha de León
Samantha de León
5 2 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 2 months ago
"Very easy to book and competitive prices."
ju
ju
5 2 months ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 2 months ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 2 months ago
"Very good. Easy."
David Garciarena
David Garciarena
5 2 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 2 months ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 months ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 months ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 2 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 months ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 months ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 months ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 month ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 1 month ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 month ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 month ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 month ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 month ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 month ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 month ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 month ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 month ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 month ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 1 month ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 1 month ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 month ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 month ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 4 weeks ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 4 weeks ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 3 weeks ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 4 weeks ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 3 weeks ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 3 weeks ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 3 weeks ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 2 weeks ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Bj Virtue
Bj Virtue
5 3 weeks ago
"Booking was very easy, excited to cruise around on our holiday"
John Guevara
John Guevara
5 3 weeks ago
"Excellent service"
Tanner Blair
Tanner Blair
5 2 weeks ago
"Great car"
Hadar Blutrich
Hadar Blutrich
5 2 weeks ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 weeks ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Daniel Koh
Daniel Koh
5 2 weeks ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Anne J Harris
Anne J Harris
5 2 weeks ago
"Good price, easy to use."
Joel Reculard
Joel Reculard
5 2 weeks ago
"Attractive prices and comprehensive insurance"
Daniel Woods
Daniel Woods
5 2 weeks ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 weeks ago
"A variety of choices was available. Looking forward to picking up the car!"
Kendal Keung
Kendal Keung
5 2 weeks ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 weeks ago
"Perfect!"
Graham Dopheide
Graham Dopheide
5 2 weeks ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Anant Patel
Anant Patel
5 2 weeks ago
"Excellent price"
Handy Hermawan
Handy Hermawan
5 1 week ago
"Fast easy and great discounts"
Kerry Durrant
Kerry Durrant
5 1 week ago
"Nice and Easy process - got travel insurance too with the booking also !"
Marika Camilleri
Marika Camilleri
5 1 week ago
"Definitely the cheapest car hire option available in Hawaii"
amelie vincent
amelie vincent
5 1 week ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
emre k
emre k
5 1 week ago
"great prices, smooth transaction, clear cost breakdown. seems great"
orin sae
orin sae
5 1 week ago
"friendly user (via web) low prices good conditions"
Lee-Anne Duncan
Lee-Anne Duncan
5 6 days ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
Akshay Baheti
Akshay Baheti
5 5 days ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Akos Bernat
Akos Bernat
5 5 days ago
"Very good prices"
H.M. F.
H.M. F.
5 4 days ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Hendry
Hendry
5 2 days ago
"Fast & easy process, nice car and overall satisfied with this booking"
Graham Wylie
Graham Wylie
5 yesterday
"Affordable pricing and effortless booking process, thanks"
Allan Ragobar
Allan Ragobar
5 yesterday
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Evelyn Cifuentes
Evelyn Cifuentes
5 13 hours ago
"Excellent"

About renting a car with Budget in New Brunswick

Budget's most practical pickup point for New Brunswick visitors is Newark Liberty International Airport (EWR), roughly 25 miles northeast, where Budget operates from the consolidated Rental Car Center around the clock. Travelers arriving at Terminals B or C reach the counter by boarding the AirTrain to Terminal A, then following garage signs up to the 3rd-floor facility — budget around 30 to 60 minutes from deplaning to driving away. New Jersey's major highways, including the New Jersey Turnpike and the Garden State Parkway, run cashless tolling through E-ZPass, the electronic toll system covering the Northeast US corridor. Budget's e-Toll service charges a convenience fee of around US$6.95 per day a toll is incurred, capped at roughly US$34.95 per rental period, plus the actual toll costs; an e-Toll Unlimited flat-rate option covers all tolls and fees for renters expecting heavy highway use. Fuel averages around US$3.64 per gallon in the area, and New Jersey law requires all stations to be full-service — an attendant pumps for you. Budget places a deposit hold of at least US$200 on a credit card in the primary driver's name at pickup; debit cards are not accepted. International visitors whose license uses a non-Latin script — Arabic, Cyrillic, Chinese, or similar — must also carry an International Driving Permit alongside the original license.

Frequently Asked Questions

What does my Hola Car Rentals booking with Budget in New Brunswick include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in New Brunswick, including Budget, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Budget rental experience with complete protection and peace of mind during your trip in New Brunswick.

Will I face unexpected charges at the Budget counter in New Brunswick when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Budget booking in New Brunswick are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Budget counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Budget counter in New Brunswick charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Budget to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the Budget pickup counters located at Fredericton and Moncton airports in New Brunswick?

Budget operates airport counters at both Fredericton Airport (YFC) and Moncton Airport (YQM) in New Brunswick, and in both cases the counter is located inside the terminal near the baggage claim area. Vehicles are parked just outside the terminal, so no shuttle is required at either location.

Budget also has a city location in Fredericton at 1285 Hanwell Rd and a downtown Moncton location at 515 Main St, in addition to the airport counters. In Saint John, Budget operates from 4 Water St downtown, and there is an airport counter at Bathurst Regional Airport (ZBF).

Counter hours vary by location. At Fredericton Airport (YFC), the counter is open daily from 10:00 AM to 12:00 AM, with reduced holiday hours of 10:00 AM to 6:00 PM. At Moncton Airport (YQM), confirm hours directly with Budget when you book, as they can differ from city branch hours.

If you are a Budget Fastbreak member, you can skip the counter at New Brunswick airport locations by recording the mileage and fuel level yourself and dropping the rental agreement in the designated return box.

Are there toll roads in New Brunswick that I need to worry about with my Budget rental?

No, New Brunswick has no toll roads, so you will not encounter any toll charges or toll programs while driving your Budget rental within the province.

Unlike some other Canadian provinces, such as Ontario with its 407 ETR highway, or neighboring regions like Prince Edward Island where the Confederation Bridge carries a round-trip toll of approximately CADUS$ 50.25, New Brunswick roads are entirely toll-free. You do not need to enroll in any transponder program or set aside a Budget for toll fees during your stay.

If your travel plans take you beyond New Brunswick into other provinces, toll requirements can vary significantly. In that case, review the toll rules for each province you plan to visit before you depart.

Because New Brunswick is toll-free, the Tolls Cashback benefit included with your booking is most relevant if you drive into a neighboring province with tolls during your rental period. Keep any toll receipts from those portions of your trip and submit a claim within 30 days of returning your Budget vehicle to receive up to 5% of your total booking value back.

What documents do I need to pick up my Budget rental car in New Brunswick?

To collect your Budget rental in New Brunswick, you must present the following documents at the counter:

  • A valid, original physical driver's license in the main driver's name. Digital copies are not accepted.
  • A physical major credit card with the driver's name printed on the card, used to cover the security deposit hold. Debit and prepaid cards are not accepted for the hold.
  • A passport or valid government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets if you are visiting from outside Canada.

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and cannot be used without your original license.

Budget Canada accepts valid driver's licenses issued in the United States or Canada in hard copy form. If you obtained your license elsewhere, confirm IDP requirements before traveling to New Brunswick, as IDPs must be obtained in your home country before departure.

How does the Tolls Cashback benefit work for a Budget rental in New Brunswick?

All bookings include a Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your Budget rental period. Because New Brunswick itself has no toll roads, this benefit applies primarily if your trip takes you into a neighboring province where tolls exist.

To claim your cashback after returning your Budget vehicle in New Brunswick:

  • Email [email protected] within 30 days of vehicle return.
  • Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
  • Attach your Hola Car Rentals booking confirmation, the signed rental agreement from Budget, and a receipt or statement showing the toll charges paid.
  • Include your full name, travel dates, and the last four digits of the card used for your booking.

The refund is issued to the original payment method used for your reservation and typically processes within 7 to 10 business days after approval. Submissions received more than 30 days after vehicle return are not eligible. Keep all toll receipts from any portion of your New Brunswick trip that crosses into a toll-bearing province to ensure a smooth claim.

Is there a young driver surcharge for Budget rentals in New Brunswick?

Yes, Budget applies a young driver surcharge in New Brunswick for renters between the ages of 21 and 24. The surcharge is CADUS$ 27 per rental day and is paid at the counter at the time of pickup.

In addition to the daily surcharge, young drivers renting from Budget in New Brunswick are restricted from certain vehicle categories. Renters under 25 cannot rent luxury cars, minivans, 12-passenger vans, specialty vehicles, full-size SUVs, or premium SUVs.

If you plan to add an additional driver to your Budget reservation in New Brunswick, note that for Budget the additional driver must also be at least 25 years old at the time of pickup. Drivers under 25 added to the agreement may trigger the young driver surcharge on their behalf as well.

Renters under 21 are generally not permitted to rent from Budget. If you are 25 or older, no age-related surcharge applies. Always confirm the exact surcharge amount and vehicle restrictions with the Budget counter in New Brunswick at the time of pickup, as policies can be subject to change.

How does after-hours vehicle return work at Budget airport locations in New Brunswick?

Budget airport locations in New Brunswick, including Fredericton Airport (YFC), Moncton Airport (YQM), and Bathurst Regional Airport (ZBF), accommodate after-hours returns through a key drop process.

To return your Budget vehicle after hours at a New Brunswick airport:

  • Drive to the designated car rental return area following airport signage.
  • Park and lock the vehicle in the Budget return lot.
  • Place your keys and the completed rental contract in the drop box located on or near the rental counter.
  • If you are a Budget Fastbreak member, you only need to drop the rental agreement in the return box; keys are handled separately per Fastbreak instructions.

Before returning after hours, refuel the vehicle to the level recorded on your rental agreement. The standard fuel policy requires you to return the car at the same fuel level as pickup. Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive. Take a photo of the dashboard showing the fuel level and odometer as evidence.

Note that after-hours returns at downtown Budget locations in New Brunswick, such as Moncton or Saint John, are not confirmed to have key drop facilities. If your return falls outside counter hours at a city branch, contact Budget in advance to confirm the available options.

What credit card do I need for the security deposit on a Budget rental in New Brunswick?

You must present a physical major credit card in the main driver's name, with the driver's name printed on the card, at the Budget counter in New Brunswick. The card is used to place a temporary authorization hold for the security deposit.

For Canada, including New Brunswick, the typical security deposit hold ranges from approximately CADUS$ 300 to CADUS$ 500, though some Budget locations may require a hold of up to CADUS$ 750. The exact amount depends on the vehicle class, location, and season.

  • Debit cards are not accepted for the security deposit hold.
  • Prepaid or virtual cards are not accepted.
  • The card must be physically present; digital wallets alone are not sufficient.
  • The name on the card must match the main driver on the rental agreement.

The hold is a temporary authorization, not a charge. It reduces your available credit until Budget releases it after you return the vehicle. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days after release.

Before traveling to New Brunswick, notify your bank of your travel plans to prevent fraud blocks on in-person authorizations. Bringing a backup credit card in your name is also recommended in case your primary card is declined at the Budget counter.

Can I add an additional driver to my Budget rental in New Brunswick?

Yes, you can add an additional driver to your Budget rental in New Brunswick, either as part of your rate if it is included, or by paying a fee at the counter.

When the additional driver is not included in your rate, Budget charges CADUS$ 13 per rental day plus applicable taxes, with a maximum charge of CADUS$ 65 plus taxes for the rental period.

Requirements for adding an additional driver to a Budget rental in New Brunswick:

  • The additional driver must be present at the Budget counter at pickup with a valid physical driver's license.
  • For Budget, the additional driver must be at least 25 years old at the time of pickup.
  • The additional driver must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet.
  • Both the main driver and the additional driver must sign the rental agreement.

Only drivers named on the rental agreement are covered by protections such as CDW/LDW and liability coverage. If someone not listed on the Budget contract drives the vehicle in New Brunswick, coverage may be void and additional charges could apply. Confirm whether your booking confirmation shows additional driver as included before arriving at the counter.

What Travel Assistance is included with my Budget rental in New Brunswick?

Most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident while driving your Budget rental in New Brunswick, particularly in more remote areas of the province such as the Acadian Peninsula or the Saint John River Valley.

Core benefits typically included are:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of a road accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free or collect), contact WhatsApp at +1 208 910 1001, or email [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this Travel Assistance benefit does not apply to Canadian residents or US residents. It is designed for travelers visiting New Brunswick from outside North America. It also does not cover damage to the Budget rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

What is the fuel policy for Budget rentals in New Brunswick?

Budget rentals in New Brunswick follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it at the same fuel level to avoid additional charges.

To avoid fuel charges on your Budget rental in New Brunswick:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
  • During your rental, use the correct fuel type as indicated in the vehicle. Keep fuel receipts in case of any dispute.
  • Before returning the vehicle, refuel within approximately 15 km of the return location so the gauge does not drop below full before you arrive.
  • At return, take a photo of the full gauge as evidence. For after-hours returns at New Brunswick airports, leave the receipt in the key drop envelope and keep a copy for yourself.

If you return the Budget vehicle in New Brunswick with less fuel than recorded at pickup, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Refueling near the airport or return location before drop-off is always the most cost-effective approach.

Does Budget in New Brunswick offer one-way rentals to other provinces?

Yes, one-way rentals from Budget locations in New Brunswick to other provinces are possible in many cases, but a drop-off fee may apply depending on the route, vehicle class, and season.

Common scenarios for one-way Budget rentals originating in New Brunswick:

  • Returning to a different city within New Brunswick, such as picking up in Fredericton and dropping off in Moncton or Saint John, may or may not carry a drop-off fee depending on the specific route.
  • Cross-provincial one-ways, for example from Moncton to Halifax in Nova Scotia or to Quebec, are more likely to carry a drop-off fee and may have vehicle class restrictions.
  • Some cross-border routes may not be permitted or may carry significantly higher fees.

The drop-off fee for your specific Budget route in New Brunswick is shown during the booking process under the section labeled as charges due at destination. It is not included in prepaid rates and cannot be waived. Review your booking confirmation carefully to confirm whether a drop-off fee applies before you travel.

If you change your return location after booking, the fee may be recalculated and could be higher. Contact support before making mid-rental route changes to understand the cost implications for your Budget reservation in New Brunswick.

What insurance options are available for a Budget rental in New Brunswick?

When renting from Budget in New Brunswick, you have access to several insurance and protection options that cover different risks during your rental.

The main coverages to consider are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Budget rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. Under Canadian provincial law, every rental vehicle in New Brunswick must carry statutory third-party liability, which is included by default. You can purchase higher supplemental limits for additional protection.

CDW/LDW does not cover tires, the undercarriage, the roof, or keys unless a specific add-on is purchased. It also does not apply to drivers not listed on the Budget rental agreement in New Brunswick, or in cases of prohibited use such as off-road driving or driving under the influence.

Check your booking confirmation to see which protections are already included in your rate before accepting additional coverage at the Budget counter in New Brunswick.

What are the Budget counter hours at New Brunswick locations and what happens if I arrive late?

Budget counter hours in New Brunswick vary by location, and arriving outside operating hours can affect your pickup. Here are the confirmed hours for key locations:

  • Fredericton Airport (YFC): daily 10:00 AM to 12:00 AM, with reduced holiday hours of 10:00 AM to 6:00 PM.
  • Fredericton city location (1285 Hanwell Rd): Monday to Friday 7:30 AM to 5:30 PM, Saturday and Sunday 9:00 AM to 3:00 PM.
  • Moncton downtown (515 Main St): Monday to Friday 8:00 AM to 5:00 PM, Saturday and Sunday 10:00 AM to 2:00 PM.
  • Saint John (4 Water St): Monday to Friday 8:00 AM to 5:00 PM, Saturday 9:00 AM to 2:00 PM, Sunday 10:00 AM to 3:00 PM.

If your flight is delayed and you arrive later than your scheduled Budget pickup time in New Brunswick, the reservation is generally held for up to 24 hours from the original pickup time. If the delay exceeds 24 hours, contact support as soon as possible, as the booking may be forfeited without a refund.

For after-hours arrivals at New Brunswick airports, Budget provides a key drop process so you can still collect or return your vehicle outside counter hours. Confirm the specific after-hours procedure for your Budget location in New Brunswick when you book.

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