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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
4.9
user review 1 user review 2 user review 3 +3393
3396 reviews
4.9 stars, 3396 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 3 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 2 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 2 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 6 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 6 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 6 days ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 yesterday
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Ontario include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Ontario, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Avis rental experience with complete protection and peace of mind during your trip in Ontario.

Will I face unexpected charges at the Avis counter in Ontario when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Ontario are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Ontario charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up my Avis rental car in Ontario?

Yes, you will need several physical documents to collect your Avis rental in Ontario. All documents must be originals; digital copies are not accepted at the counter.

  • A valid, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (debit and prepaid cards are not accepted for the security hold)
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original license. The IDP is a translation only and is not valid on its own. Visitors from most countries can drive in Ontario on a valid foreign license, but obtaining an IDP before you travel is strongly recommended if your license is not in English.

Does Avis charge a young driver surcharge in Ontario?

Yes, Avis applies a young driver surcharge in Ontario for renters aged 21 to 24. The fee is CAD 25.00 per rental day and is charged at the counter on top of your prepaid rate.

To qualify, the young driver must present a valid credit card and a valid driver's license at the Avis counter. The surcharge applies to the main driver if they are under 25, and also to any additional driver in the same age bracket who is added to the agreement.

There is no surcharge for drivers aged 25 and older at Avis locations across Ontario. If you are booking for a driver under 21, note that Avis may not permit the rental at all depending on the specific Ontario location, so confirm availability before booking.

How do tolls work on Highway 407 ETR when renting from Avis in Ontario?

Highway 407 ETR is the main toll road in Ontario, running 108 km across the Greater Toronto Area. It is fully cashless with no toll booths; every vehicle is billed by licence plate photography.

When you drive an Avis rental on the 407 ETR in Ontario, the toll is photographed and billed to Avis, which then charges your credit card for the toll amount plus administrative fees. A sample 25 km peak-period trip can cost approximately CAD 30.45 in total (base toll, trip charge, and camera charge combined) before any rental company processing fees are added.

Weekend and holiday rates for light vehicles range from roughly 49.93 cents to 87.27 cents per km depending on the zone and time of day. To manage costs, you can:

  • Ask the Avis agent at pickup about an available toll program or daily pass for Ontario roads
  • Avoid the 407 ETR entirely, since most other major Ontario highways such as the 401 and QEW are toll-free
  • Note that GPS navigation may default to the 407 for speed, so check your route settings before driving

Ontario has no congestion charges or emissions zones, so the 407 ETR is the only toll road you are likely to encounter during a typical Avis rental in the province.

Can I get cashback on tolls paid during my Avis rental in Ontario?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis rental in Ontario.

The main toll road in Ontario is Highway 407 ETR in the Greater Toronto Area. If you drive on it with your Avis vehicle, you can submit those charges for cashback after your rental ends.

To claim your refund:

  • Email [email protected] within 30 days of returning the Avis vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals booking confirmation, the Avis rental agreement, and a receipt or invoice showing the toll charges

The refund is processed to the same payment method used for your original booking and typically arrives within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts and submit promptly after returning your Avis car in Ontario.

What credit card do I need for the security deposit at Avis in Ontario?

Yes, a physical major credit card is required to cover the security deposit when picking up your Avis rental in Ontario. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted for the hold.

The card must be in the main driver's name with the driver's name printed on the card, and it must have sufficient available credit to cover the hold. For Avis locations in Ontario, the typical deposit hold is approximately CAD 300 to CAD 750, though the exact amount varies by location, vehicle class, and season. The Avis agent will confirm the authorization amount at the counter before processing.

A few tips to avoid issues at the Ontario Avis counter:

  • Notify your bank of your travel dates so the in-person authorization is not flagged as fraud
  • Bring a backup credit card in your own name in case your primary card is declined
  • Remember that even if you prepaid your booking, a physical credit card is still required at pickup

The hold is released after you return the vehicle; your bank controls how quickly the credit reappears, which can take up to 15 business days.

Is third-party liability insurance included in an Avis rental in Ontario?

Yes, basic third-party liability coverage is included by default when you rent from Avis in Ontario. Under Canadian provincial law, every rental vehicle must carry third-party liability insurance, so this statutory coverage follows the Avis car automatically.

However, the default statutory minimum may not be sufficient if you are involved in a serious accident. You can purchase supplemental liability insurance (LIS/ALI/SLI) to increase your coverage limits, which is available as an add-on either through your booking or at the Avis counter in Ontario.

Keep in mind that third-party liability covers injury or property damage you cause to others. It does not cover:

  • Damage to the Avis rental vehicle itself (that requires CDW/LDW)
  • Your own injuries (covered by Personal Accident Insurance, if purchased)
  • Your personal belongings (covered by Personal Effects Coverage, if purchased)

Always verify the exact liability limits on your Avis rental agreement when you pick up the car in Ontario, and confirm that all drivers listed on the contract are covered.

How does the fuel policy work for Avis rentals in Ontario?

Avis rentals in Ontario follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Ontario location.

At return, refuel within approximately 15 km of the Avis return location so the gauge does not drop below full during the drive back. Keep your final fuel receipt as proof in case a charge is disputed.

If you return the Avis vehicle in Ontario with less than a full tank, you may be charged:

  • A fuel shortfall at the partner's refueling rate, which is typically higher than the pump price
  • A refueling service or handling fee on top of the fuel cost

Some Avis counters in Ontario may offer a Prepaid Fuel option at pickup. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable, so it is only worthwhile if you expect to return the car nearly empty.

Does Avis in Ontario offer travel assistance if something goes wrong during my rental?

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can be useful if an emergency occurs during your Avis rental in Ontario.

This benefit is designed for travelers renting abroad and covers situations such as a medical emergency on a long drive across Ontario, a serious accident on Highway 401, or a flight cancellation affecting your return. Core benefits typically include:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to Canadian or US residents. It is intended for travelers visiting Ontario from other countries. It also does not cover damage to the Avis rental vehicle (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Can I add an additional driver to my Avis rental in Ontario?

Yes, you can add an additional driver to your Avis rental in Ontario, either as an included benefit or for a fee depending on your rate.

If your booking confirmation states "Additional driver free of charge," the first extra driver is covered at no cost. If it is not included, Avis in Ontario charges CAD 13.00 per rental day plus applicable taxes, with a maximum charge of CAD 65.00 plus taxes for the rental period.

Requirements for adding a driver at the Avis counter in Ontario:

  • The additional driver must be present at pickup with a valid driver's license
  • They must meet the minimum age requirement; if they are aged 21 to 24, the CAD 25.00 per day young driver surcharge also applies
  • For Avis in Ontario, the additional driver should be at least 25 years old to avoid the surcharge
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Avis rental agreement are covered by protections such as CDW/LDW and liability insurance. Never allow an unlisted person to drive the vehicle in Ontario, as this can void your coverage entirely.

Can I pick up an Avis car in Toronto and drop it off in Niagara Falls, Ontario?

Yes, one-way rentals between Avis locations within Ontario are generally possible, though a drop-off fee may apply depending on the specific route and vehicle class.

Avis operates multiple locations across Ontario, including Toronto (downtown spots such as 161 Bay St and 80 Bloor St E, as well as the Carlingview Dr location near Pearson Airport) and Niagara Falls (5127 Victoria Ave). A one-way rental between these Ontario cities is a common route, but availability and fees vary by date, season, and vehicle category.

When booking, the drop-off fee for your Ontario route will be shown on the rate details page under the "To pay at destination" section. This fee is not prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.

A few things to confirm before finalizing your Avis one-way rental in Ontario:

  • Check that the Niagara Falls Avis location is open during your planned return time
  • Verify the drop-off fee shown on your booking confirmation matches what the Avis agent presents at pickup
  • Cross-border one-ways (for example, driving into the United States from Ontario) may be restricted or require prior authorization from Avis
What are the Avis counter hours at Toronto Pearson Airport in Ontario?

The Avis location serving Toronto Pearson International Airport in Ontario is situated at 171 Carlingview Drive, near the airport. Confirmed operating hours for this Ontario Avis location are:

  • Monday to Friday: 07:00 to 17:00
  • Saturday: 07:00 to 15:00
  • Sunday: 08:00 to 16:00

Hours can change on public holidays, so confirm the schedule on Avis.com/ca or in your booking confirmation before you travel. If your flight arrives outside these hours, plan accordingly as after-hours pickup may not be available at this Ontario location.

For pickup, follow the car rental signs at Toronto Pearson Airport toward the Carlingview Dr address. If your flight is delayed by less than 24 hours, Avis will generally hold your reservation. If the delay exceeds 24 hours, contact support as soon as possible to avoid losing your booking.

Other Avis locations across Ontario, including downtown Toronto spots and Hamilton Airport, have their own operating hours that may differ from the Pearson location, so always verify the hours for your specific pickup address.

What happens if I return my Avis car late in Ontario?

If you return your Avis vehicle after the agreed drop-off time in Ontario, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Avis may charge for additional hours or a full extra day, plus a potential late fee.

To avoid unexpected charges on your Ontario Avis rental:

  • Plan your return with enough time to refuel near the drop-off location before handing back the keys
  • If you know you will be late, contact the Avis location in Ontario directly or request an extension through your booking
  • Keep in mind that extending the rental may reprice your rate, especially if the new dates fall in a different pricing period

For after-hours returns at Avis locations in Ontario, check whether a key drop box is available at your specific location. If you use an after-hours drop, understand that you remain responsible for the vehicle until Avis formally checks it in the next business day.

If you need to extend your Avis rental while already in Ontario, contact support as early as possible, since availability is not guaranteed and last-minute extensions may carry higher daily rates.

Does Avis in Ontario accept a foreign driver's license?

Yes, Avis in Ontario accepts valid foreign driver's licenses in most cases, but there are important conditions depending on the language and alphabet of your license.

Visitors to Ontario can generally drive on a valid license issued by their home country. However:

  • If your license is not in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must carry an International Driving Permit (IDP) alongside your original license at the Avis counter in Ontario
  • If your license is in English or uses a Latin alphabet, an IDP is recommended but not strictly mandatory
  • The IDP is a translation document only; it is not valid without your original license and will not be accepted on its own

You must obtain your IDP before traveling to Ontario, as it can only be issued in your home country. Bring the physical original of both your license and your IDP to the Avis pickup location, since digital copies are not accepted.

In addition to your license, you will need a passport or government-issued photo ID and a major credit card in your name. Confirm the specific requirements for your nationality on your booking confirmation before arriving at the Avis counter in Ontario.

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