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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
4.9
user review 1 user review 2 user review 3 +3369
3372 reviews
4.9 stars, 3372 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 4 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 2 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 2 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 1 week ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 5 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Naples include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Naples, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Naples.

Will I face unexpected charges at the Avis counter in Naples when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Naples are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Naples charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Do toll roads near Naples require a transponder in my Avis rental?

Yes, almost all toll roads near Naples and throughout Florida are cashless, so your Avis rental will already include an electronic toll device or a plate-based billing system when you pick up in Naples.

You have two options at the Avis counter in Naples:

  • Purchase an unlimited toll package for approximately US$6.95 per day (capped at US$34.75 per month) that covers all tolls during your rental period.
  • Decline the package and pay per use. In that case, Avis will charge the actual toll amount plus daily or administrative processing fees to your credit card, sometimes days or weeks after you return the car.

Florida uses the SunPass and E-PASS systems on its expressways. If you plan to drive from Naples toward Miami or Tampa, you will encounter multiple cashless gantries on the Florida Turnpike and regional expressways.

If you prefer to use your own visitor toll pass, inform the Avis agent at the Naples counter so they can deactivate the vehicle's default device and prevent duplicate charges.

How much do tolls cost on common routes from Naples with an Avis rental?

Toll costs from Naples vary depending on your route and how many cashless gantries you pass through. Florida's toll network is almost entirely electronic, and your Avis rental will be billed automatically via transponder or plate-based billing.

Approximate daily toll estimates for common routes from Naples:

  • Naples to Miami (one way): approximately US$15 to US$30, mainly on the Florida Turnpike.
  • Naples to Tampa: approximately US$3 to US$10 per day on regional toll roads.
  • Naples to Orlando (one way): approximately US$15 to US$30 depending on the route taken.

These are estimates only. Actual charges depend on the exact roads used and the number of gantries passed.

At the Avis counter in Naples you can purchase an unlimited toll package for approximately US$6.95 per day (capped at US$34.75 per month). If you decline, Avis will charge each toll plus administrative fees after the rental ends. Some charges may appear on your card days or weeks after you return the vehicle in Naples.

What documents do I need to pick up my Avis rental car in Naples?

To collect your Avis rental in Naples, you must bring the following physical documents. Digital copies are not accepted at the counter.

  • Your original, unexpired driver's license in the main driver's name.
  • An International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. For licenses in Latin characters, an IDP is recommended but not mandatory.
  • A major credit card with the main driver's name printed on the physical card, for the security deposit hold. Debit and prepaid cards are not accepted.
  • A valid passport or government-issued photo ID.
  • Your booking confirmation or printed voucher.
  • Round-trip flight or cruise tickets (required for visitors from outside the United States).

At the Avis counter in Naples, all named drivers must be present to show their license and sign the rental agreement. If someone drives who is not listed on the contract, coverage such as CDW and liability protection may be void.

Can I get Tolls Cashback on my Avis rental in Naples?

Yes, all Hola Car Rentals bookings, including Avis rentals in Naples, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your rental.

Florida's toll roads are almost entirely cashless, so if you drive routes near Naples toward Miami, Tampa, or Orlando, you will likely pass through multiple SunPass or E-PASS gantries and accumulate toll charges.

To claim your cashback after returning your Avis rental in Naples:

  • Email [email protected] within 30 days of returning the vehicle.
  • Use the subject line: Tolls Cashback - followed by your reservation confirmation number.
  • Attach your Hola Car Rentals booking confirmation, the Avis rental agreement signed at the Naples counter, and a toll invoice or statement showing charges paid.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Example: if your Naples booking total is US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back.

Is a credit card required for the security deposit at the Avis counter in Naples?

Yes, a physical major credit card in the main driver's name is required at the Avis counter in Naples to cover the security deposit hold. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for this purpose.

At pick-up in Naples, Avis will place a temporary authorization hold on your card. For standard vehicles in the United States, this is typically around US$300 to US$400, though the exact amount depends on the vehicle class, rental duration, and Avis's current policy at the Naples location.

Key points to keep in mind:

  • The hold reduces your available credit until your bank releases it after you return the car. This can take up to 15 business days.
  • The card must have the driver's name printed on it and sufficient available credit to cover the hold plus any expected charges.
  • Even if you prepaid your booking, you must still present a physical credit card at the Avis counter in Naples.
  • Bring a backup credit card in your name in case your primary card is declined.

Notify your bank of your travel plans to prevent fraud blocks on in-person authorizations in Naples.

What is the minimum age to rent an Avis car in Naples, Florida?

The minimum age to rent an Avis car in Naples without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee on top of the base rate.

Important age-related rules for Avis rentals in Naples:

  • Drivers aged 21 to 24 pay a young-renter surcharge of approximately US$13 per rental day, with a maximum charge of US$65 plus applicable taxes.
  • Most vehicle classes, including full-size sedans, SUVs, minivans, convertibles, and premium categories, are restricted to drivers aged 25 and older.
  • Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are typically available to drivers aged 21 to 24.

Exception for Latin American and Caribbean travelers: Certain Hola Car Rentals rates fulfilled by Avis in Naples waive the underage fee for main drivers aged 21 to 24 who hold a passport or ID from Latin America or the Caribbean. The waiver must appear explicitly on your Hola Car Rentals confirmation to apply at the Naples counter.

All standard requirements still apply regardless of age: a valid driver's license, a physical major credit card in the main driver's name, and any required IDP.

How does the fuel policy work for Avis rentals in Naples?

Avis rentals in Naples follow a Full-to-Full fuel policy. You receive the car with a full tank and must return it full to avoid additional charges.

Steps to follow for your Naples rental:

  • At pick-up, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement.
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Naples location.
  • Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
  • Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Naples with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

Some Avis locations in Naples may offer a prepaid fuel option at the counter. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Can I add an additional driver to my Avis rental in Naples?

Yes, you can add an additional driver to your Avis rental in Naples, either as part of your rate or by paying a fee at the counter.

If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Avis charges approximately US$13 per rental day for an additional driver in Naples, with a maximum charge of US$65 plus applicable taxes.

Requirements for adding a driver at the Avis counter in Naples:

  • The additional driver must be present at pick-up with a valid driver's license.
  • For Avis in Naples, additional drivers must generally be at least 25 years old.
  • Both the main driver and the additional driver must sign the rental agreement.
  • The additional driver must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet.

Only drivers listed on the Avis rental agreement in Naples are covered by protections such as CDW and liability coverage. If someone not named on the contract drives the vehicle, those protections may be void.

Does travel assistance come with my Avis booking in Naples?

Yes, most Hola Car Rentals bookings, including Avis rentals in Naples, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are traveling to Naples from outside North America and something unexpected happens during your rental, such as a medical emergency on a Florida highway or a flight cancellation, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers.
  • Legal assistance in the event of an accident.
  • Compensation for luggage lost by the airline.
  • Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week:

  • Call: +1 888 980 9992 (toll-free or collect).
  • WhatsApp: +1 208 910 1001.
  • Email: [email protected].

When you contact them, provide your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your location in Naples or elsewhere in Florida, and a brief description of the situation. Always follow the coordinator's instructions and keep all receipts and reports.

Check your booking confirmation for the exact coverage limits and conditions that apply to your Avis rental in Naples.

Can I pick up my Avis car in Naples and return it in a different city?

Yes, one-way rentals are possible with Avis in Naples, but a drop-off fee may apply depending on your return location.

How the drop-off fee works for Avis rentals starting in Naples:

  • The fee is route-specific and varies by destination, vehicle class, and season.
  • It is listed under the "To pay at destination" section during checkout on the Hola Car Rentals website, so you will see it before you confirm your booking.
  • The fee cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.

Common patterns for Naples one-way rentals:

  • Naples to Miami or Fort Lauderdale: a drop-off fee typically applies given the distance.
  • Naples to Tampa or Orlando: a drop-off fee is also common for these routes.
  • Cross-state or cross-border one-ways may be restricted or carry higher fees depending on Avis policy.

If you change your return location after booking, the rental may be repriced and the drop-off fee recalculated. Always verify the fee on your Hola Car Rentals confirmation before picking up your Avis vehicle in Naples.

What insurance options are available for my Avis rental in Naples?

When renting with Avis in Naples, two main types of coverage are relevant: Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), and Third-Party Liability (LIS/ALI/SLI).

CDW/LDW for your Avis rental in Naples:

  • Reduces your financial liability for damage to the rental vehicle caused by a collision, theft, or vandalism.
  • A deductible or excess may apply unless your Hola Car Rentals confirmation explicitly shows zero deductible.
  • It does not cover damage to other vehicles or injuries to other people.
  • Common exclusions include tires, undercarriage, roof, and damage resulting from prohibited use such as off-road driving.

Third-Party Liability (LIS/ALI/SLI) for Naples:

  • Covers bodily injury and property damage you may cause to others while driving the Avis vehicle.
  • Florida does not mandate a specific minimum liability level for all rental situations, so Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

Check your Hola Car Rentals confirmation to see which coverages are included in your Avis Naples rate and whether a deductible applies. If you have questions about coverage levels, review the rental agreement carefully at the Avis counter in Naples before signing.

What happens if I return my Avis car in Naples later than scheduled?

If you return your Avis rental in Naples after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and depends on Avis policy at the Naples location.

If you exceed the grace period:

  • Avis may charge for additional hours or an extra rental day, depending on how late the return is.
  • A late return fee may also apply on top of the extra time charge.

To avoid unexpected charges on your Avis rental in Naples:

  • Plan your return time to account for refueling near the Naples location before drop-off.
  • If you know you will be late, contact Avis directly using the number on your rental agreement as early as possible.
  • If you need more days, you can request an extension during your rental, though availability and repricing apply.

After-hours returns in Naples are possible at some Avis locations. If you plan to drop off outside counter hours, confirm the key-drop procedure in advance and understand that liability for the vehicle may continue until the car is formally checked in by Avis staff the following morning.

Can I avoid unexpected charges at the Avis counter in Naples?

Yes, Hola Car Rentals bookings include No Extra Charges© Coverage, which protects you against unexpected or undisclosed charges at the Avis counter in Naples that were not listed on your booking confirmation.

How to protect yourself at the Avis counter in Naples:

  • Decline any optional add-ons you did not select during booking, such as prepaid fuel, GPS, or premium roadside assistance.
  • Ask for an itemized pre-contract and compare it to your Hola Car Rentals confirmation, especially for items marked as "Taxes and Fees: Included."
  • If the Avis agent in Naples insists on a charge that was not disclosed on your confirmation, politely ask them to note it on the contract and proceed. Keep all paperwork.

What is not covered by this guarantee:

  • Optional add-ons you accept at the Naples counter.
  • Fuel charges if you return below the recorded level.
  • Tolls, late return fees, or damage charges.
  • The security deposit hold.

If you believe you were incorrectly charged at the Avis location in Naples, wait until the rental is finished, then contact Hola Car Rentals support with your confirmation, the itemized Avis rental agreement, and your card statement. The team will work with Avis to remove or reimburse the charge after verification.

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Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo