Avis Car Hire
in Naples

Hola Car Rentals is the only premium partner of the top car hire brands operating in Naples, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Naples.

No. With Hola Car Rentals, all costs and charges for your booking in Naples are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Naples charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, almost all toll roads near Naples and throughout Florida are cashless, so your Avis hire will already include an electronic toll device or a plate-based billing system when you pick up in Naples.

You have two options at the Avis counter in Naples:

• Purchase an unlimited toll package for approximately US$6.95 per day (capped at US$34.75 per month) that covers all tolls during your hire period.
• Decline the package and pay per use. In that case, Avis will charge the actual toll amount plus daily or administrative processing fees to your credit card, sometimes days or weeks after you return the vehicle.

Florida uses the SunPass and E-PASS systems on its expressways. If you plan to drive from Naples towards Miami or Tampa, you will encounter multiple cashless gantries on the Florida Turnpike and regional expressways.

If you prefer to use your own visitor toll pass, inform the Avis agent at the Naples counter so they can deactivate the vehicle's default device and prevent duplicate charges.

Toll costs from Naples vary depending on your route and how many cashless gantries you pass through. Florida's toll network is almost entirely electronic, and your Avis hire will be billed automatically via transponder or plate-based billing.

Approximate daily toll estimates for common routes from Naples:

• Naples to Miami (one way): approximately US$15 to US$30, mainly on the Florida Turnpike.
• Naples to Tampa: approximately US$3 to US$10 per day on regional toll roads.
• Naples to Orlando (one way): approximately US$15 to US$30 depending on the route taken.

These are estimates only. Actual charges depend on the exact roads used and the number of gantries passed.

At the Avis counter in Naples you can purchase an unlimited toll package for approximately US$6.95 per day (capped at US$34.75 per month). If you decline, Avis will charge each toll plus administrative fees after the hire ends. Some charges may appear on your card days or weeks after you return the vehicle in Naples.

To collect your Avis hire in Naples, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Your original, unexpired driver's licence in the main driver's name.
• An International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. For licences in Latin characters, an IDP is recommended but not mandatory.
• A major credit card with the main driver's name printed on the physical card, for the security deposit authorisation hold. Debit and prepaid cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

At the Avis counter in Naples, all named drivers must be present to show their licence and sign the hire agreement. If someone drives who is not listed on the contract, coverages such as CDW and liability protection may be void.

Yes, all Hola Car Rentals bookings, including Avis hires in Naples, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Florida's toll roads are almost entirely cashless, so if you drive routes near Naples towards Miami, Tampa, or Orlando, you will likely pass through multiple SunPass or E-PASS gantries and accumulate toll charges.

To claim your cashback after returning your Avis hire in Naples:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the Avis hire agreement signed at the Naples counter, and a toll invoice or statement showing charges paid.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Example: if your Naples booking total is US$400, the maximum cashback is US$20. If you paid US$14 in tolls, you receive US$14 back.

Yes, a physical major credit card in the main driver's name is required at the Avis counter in Naples to cover the security deposit authorisation hold. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for this purpose.

At pick-up in Naples, Avis will place a temporary authorisation hold on your card. For standard vehicles in the United Kingdom, this is typically around US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and Avis's current policy at the Naples location.

Key points to keep in mind:

• The hold reduces your available credit until your bank releases it after you return the vehicle. This can take up to 15 working days.
• The card must have the driver's name printed on it and sufficient available credit to cover the hold plus any expected charges.
• Even if you prepaid your booking, you must still present a physical credit card at the Avis counter in Naples.
• Bring a backup credit card in your name in case your primary card is declined.

Notify your bank of your travel plans to prevent fraud blocks on in-person authorisations in Naples.

The minimum age to hire an Avis in Naples without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee on top of the base rate.

Important age-related rules for Avis hires in Naples:

• Drivers aged 21 to 24 pay a young-driver surcharge of approximately US$13 per hire day, with a maximum charge of US$65 plus applicable taxes.
• Most vehicle classes, including full-size sedans, SUVs, minivans, convertibles, and premium categories, are restricted to drivers aged 25 and older.
• Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are typically available to drivers aged 21 to 24.

Exception for Latin American and Caribbean travellers: Certain Hola Car Rentals rates fulfilled by Avis in Naples waive the underage fee for main drivers aged 21 to 24 who hold a passport or ID from Latin America or the Caribbean. The waiver must appear explicitly on your Hola Car Rentals confirmation to apply at the Naples counter.

All standard requirements still apply regardless of age: a valid driver's licence, a physical major credit card in the main driver's name, and any required IDP.

Avis hires in Naples follow a Full-to-Full fuel policy. You receive the car with a full tank and must return it full to avoid additional charges.

Steps to follow for your Naples hire:

• At pick-up, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Naples location.
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Naples with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

Some Avis locations in Naples may offer a prepaid fuel option at the counter. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Yes, you can add an additional driver to your Avis hire in Naples, either as part of your rate or by paying a fee at the counter.

If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Avis charges approximately US$13 per hire day for an additional driver in Naples, with a maximum charge of US$65 plus applicable taxes.

Requirements for adding a driver at the Avis counter in Naples:

• The additional driver must be present at pick-up with a valid driver's licence.
• For Avis in Naples, additional drivers must generally be at least 25 years old.
• Both the main driver and the additional driver must sign the hire agreement.
• The additional driver must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet.

Only drivers listed on the Avis hire agreement in Naples are covered by protections such as CDW and liability cover. If someone not named on the contract drives the vehicle, those protections may be void.

Yes, most Hola Car Rentals bookings, including Avis hires in Naples, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United Kingdom or Canada.

If you are travelling to Naples from outside North America and something unexpected happens during your hire, such as a medical emergency on a Florida highway or a flight cancellation, the coverages typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

When you contact them, provide your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your location in Naples or elsewhere in Florida, and a brief description of the situation. Always follow the coordinator's instructions and keep all receipts and reports.

Check your booking confirmation for the exact coverage limits and conditions that apply to your Avis hire in Naples.

Yes, one-way hires are possible with Avis in Naples, but a drop-off fee may apply depending on your return location.

How the drop-off fee works for Avis hires starting in Naples:

• The fee is route-specific and varies by destination, vehicle class, and season.
• It is listed under the "To pay at destination" section during checkout on the Hola Car Rentals website, so you will see it before you confirm your booking.
• The fee cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed during booking.

Common patterns for Naples one-way hires:

• Naples to Miami or Fort Lauderdale: a drop-off fee typically applies given the distance.
• Naples to Tampa or Orlando: a drop-off fee is also common for these routes.
• Cross-state or cross-border one-ways may be restricted or carry higher fees depending on Avis policy.

If you change your return location after booking, the hire may be repriced and the drop-off fee recalculated. Always verify the fee on your Hola Car Rentals confirmation before collecting your Avis vehicle in Naples.

When hiring with Avis in Naples, two main types of cover are relevant: Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), and Third-Party Liability (LIS/ALI/SLI).

CDW/LDW for your Avis hire in Naples:

• Reduces your financial liability for damage to the hire vehicle caused by a collision, theft, or vandalism.
• A deductible or excess may apply unless your Hola Car Rentals confirmation explicitly shows zero excess.
• It does not cover damage to other vehicles or injuries to other people.
• Common exclusions include tyres, undercarriage, roof, and damage resulting from prohibited use such as off-road driving.

Third-Party Liability (LIS/ALI/SLI) for Naples:

• Covers bodily injury and property damage you may cause to others while driving the Avis vehicle.
• Florida does not mandate a specific minimum liability level for all hire situations, so Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking.

Check your Hola Car Rentals confirmation to see which coverages are included in your Avis Naples rate and whether a deductible applies. If you have questions about cover levels, review the hire agreement carefully at the Avis counter in Naples before signing.

If you return your Avis hire in Naples after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and depends on Avis policy at the Naples location.

If you exceed the grace period:

• Avis may charge for additional hours or an extra hire day, depending on how late the return is.
• A late return fee may also apply on top of the extra time charge.

To avoid unexpected charges on your Avis hire in Naples:

• Plan your return time to account for refuelling near the Naples location before drop-off.
• If you know you will be late, contact Avis directly using the number on your hire agreement as early as possible.
• If you need more days, you can request an extension during your hire, though availability and re-pricing apply.

After-hours returns in Naples are possible at some Avis locations. If you plan to drop off outside counter hours, confirm the key-drop procedure in advance and understand that liability for the vehicle may continue until the car is formally checked in by Avis staff the following morning.

Yes, Hola Car Rentals bookings include No Extra Charges© Coverage, which protects you against unexpected or undisclosed charges at the Avis counter in Naples that were not listed on your booking confirmation.

How to protect yourself at the Avis counter in Naples:

• Decline any optional extras you did not select during booking, such as prepaid fuel, GPS, or premium roadside assistance.
• Ask for an itemised pre-contract and compare it to your Hola Car Rentals confirmation, especially for items marked as "Taxes and Fees: Included."
• If the Avis agent in Naples insists on a charge that was not disclosed on your confirmation, politely ask them to note it on the contract and proceed. Keep all paperwork.

What is not covered by this guarantee:

• Optional extras you accept at the Naples counter.
• Fuel charges if you return below the recorded level.
• Tolls, late return fees, or damage charges.
• The security deposit hold.

If you believe you were incorrectly charged at the Avis location in Naples, wait until the hire is finished, then contact Hola Car Rentals support with your confirmation, the itemised Avis hire agreement, and your card statement. The team will work with Avis to remove or reimburse the charge after verification.