Alamo Car Rental
in Fort Worth

Hola Car Rentals is the only premium partner of the top car rental brands operating in Fort Worth, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Fort Worth.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Fort Worth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Fort Worth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When picking up your Alamo rental car at Dallas/Fort Worth International Airport, you will not find a counter inside the terminal. Instead, follow these steps after landing:

• After collecting your baggage, go to the lower terminal level and exit to the ground transportation curb. Look for purple Rental Car Shuttle signs.
• Board the free shared purple shuttle, which serves all rental companies including Alamo and runs 24 hours a day, 7 days a week, every 8 to 15 minutes.
• The shuttle takes you to the off-site Rental Car Center (RCC) at 2424 E 38th Street, Dallas, TX 75261, located at the south end of the airport. The ride takes approximately 10 to 20 minutes.
• At the RCC, proceed to level 2 and look for the Alamo counter on the left. You can complete your agreement and collect your keys there, or use the touch-screen kiosk for direct lot pickup.

Allow 20 to 45 minutes from the terminal curb to driving away, especially during peak travel times. If you are picking up at an Alamo city location in Fort Worth such as 4943 S Hulen St or 6100 Old Denton Rd, no shuttle is needed as those are direct counter access locations.

Returning your Alamo rental car at Dallas/Fort Worth Airport is straightforward. Follow signs to Alamo Rental Car Returns on N Garage Dr at the DFW Airport Rental Car Center.

After dropping off the vehicle, head to the upper-level curb of the RCC and board the purple shuttle back to your terminal. The shuttle runs every 8 minutes and is identified by terminal letter, so confirm you board the correct one for your departure terminal.

The Alamo return facility at DFW supports 24-hour access, so late-night or early-morning returns are possible. If you are returning a vehicle to an Alamo city location in Fort Worth such as the Hulen St branch, return directly to that street address during operating hours. No after-hours drop details are confirmed for city center locations, so plan your return timing accordingly.

Before returning, refuel within approximately 10 miles of the return location to comply with the full-to-full fuel policy and avoid refueling charges from Alamo.

Yes, Fort Worth and the broader Dallas/Fort Worth metro area have extensive cashless toll road networks that will very likely affect your Alamo rental.

The main toll systems operating in the Fort Worth and DFW region include:

• North Texas Tollway Authority (NTTA) with TollTag, covering the Dallas North Tollway and surrounding roads
• TEXpress Lanes on routes such as North Tarrant Express near Fort Worth, which use dynamic pricing
• TxDOT-managed roads using TxTag

Almost all toll facilities in the area are fully cashless, using overhead gantries that read transponders or photograph license plates (toll-by-plate). Cash booths are rare to nonexistent.

Your Alamo vehicle will come equipped with an electronic toll device. At pickup you can choose between two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per rental day, covering all toll usage
• Pay per use: Alamo bills you the actual toll amounts plus daily or administrative processing fees after the rental ends, which can appear on your card days or weeks later

If you plan to drive Fort Worth highways frequently, the unlimited package is often better value. Texas has no congestion charges or emissions zones.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Alamo rental in Fort Worth.

Given that the Fort Worth and DFW area has extensive cashless toll roads, including TEXpress Lanes and NTTA routes, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Alamo vehicle:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - followed by your Hola Car Rentals reservation number
• Attach your Hola Car Rentals booking confirmation, the Alamo rental agreement signed at pickup, and a toll invoice or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay them normally during the rental and claim reimbursement afterward.

To pick up your Alamo rental car in Fort Worth, you must present the following physical documents at the counter:

• A valid, unexpired driver's license with a photograph. Digital licenses are not accepted; only the original physical document is valid.
• A major credit card in the main driver's name, with the driver's name printed on the card, for the security deposit hold. Debit cards and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID (recommended for international visitors).
• Your booking confirmation or printed voucher if required for your reservation.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in other non-English languages, an IDP is strongly recommended as a translation aid, though not strictly required. The IDP is never a standalone document and must always be presented together with your original license at the Alamo counter in Fort Worth.

Yes, a physical major credit card in the main driver's name is required at the Alamo counter in Fort Worth to cover the security deposit hold.

Key points to keep in mind:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit card or prepaid card.
• The driver's name must be printed on the card, and it must match the rental agreement.
• Digital wallets, virtual cards, and single-use card numbers are not accepted for the deposit.
• For a standard vehicle at a U.S. location like Fort Worth, the typical hold is approximately US$300 to US$400, though the exact amount is set by Alamo at the counter and may vary by vehicle class.
• The hold reduces your available credit until Alamo releases it after you return the car. Your bank may take up to 15 business days to reflect the release.

Even if you prepaid your booking online, you must still present a physical credit card at the Alamo Fort Worth counter for the deposit. Bring a backup credit card in case your primary card is declined.

Yes, you can add an additional driver to your Alamo rental in Fort Worth, either at no cost if your rate includes it or for a fee paid at the counter.

When the additional driver fee applies with Alamo, the charge is US$15 per day plus applicable taxes. There is no published daily cap for Alamo, so costs can accumulate on longer rentals.

Requirements for adding a driver at the Fort Worth Alamo counter:

• The additional driver must be physically present at pickup to show a valid driver's license and sign the rental agreement.
• They must meet the minimum age requirements. In most U.S. states including Texas, drivers under 25 may be subject to a young-driver surcharge.
• If their license is not in English and uses a non-Latin alphabet, an IDP is required.
• Only drivers listed on the Alamo agreement are covered by protections such as CDW/LDW.

Check your booking confirmation before arriving at the Fort Worth counter. If your rate shows additional driver as included, no fee should be charged. If you are charged unexpectedly, keep all paperwork and contact support, as the No Extra Charges© guarantee may apply.

Yes, Alamo applies a young-driver surcharge in Fort Worth for renters between the ages of 21 and 24. Drivers under 21 are generally not eligible to rent.

In Texas, the standard minimum age with Alamo is 21, but a daily young-renter fee applies for drivers aged 21 to 24. The surcharge amount is set by Alamo at the counter and varies by location and vehicle class.

Additional restrictions for under-25 renters at Fort Worth Alamo locations include:

• Many vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, minivans, luxury, premium, and convertible categories.
• Eligible classes for younger renters are typically economy, compact, intermediate, and compact SUV.
• A major credit card in the renter's name is still required for the deposit.

If you are aged 21 to 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals booking confirmation shows the underage fee waived. That exception applies only to Avis and Budget, not to Alamo Fort Worth rentals, so the surcharge will apply regardless of origin when renting with Alamo.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Alamo rental in Fort Worth or on Texas highways.

Core benefits typically included are:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in case of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage is particularly useful if you experience a medical emergency while driving in the Fort Worth area or on surrounding Texas highways far from your home country.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Alamo rental vehicle itself (that is covered by CDW/LDW) or third-party liability (covered by LIS/SLI). Always check your booking confirmation for the exact terms applicable to your reservation.

The insurance and protection options included in your Alamo rental in Fort Worth depend on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Alamo vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage to other vehicles or injuries to third parties.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Alamo vehicle in Fort Worth. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended.

CDW/LDW does not cover tires, undercarriage, roof, or personal belongings. Only drivers named on the Alamo rental agreement are covered.

Review your booking confirmation carefully before arriving at the Fort Worth counter to confirm which protections are included in your rate and whether any deductible applies. If you have questions about coverage levels, contact support before pickup.

Yes, one-way rentals with Alamo are possible from Fort Worth, allowing you to pick up at one location and return the vehicle in a different city or airport.

A drop-off fee typically applies for one-way rentals and varies based on the specific route, distance, vehicle class, and season. This fee is not included in the base rate and cannot be prepaid through Hola Car Rentals. It will appear under the "To pay at destination" section of your booking confirmation if it applies to your route.

Common patterns for Fort Worth one-way rentals:

• Fort Worth to another Texas city such as Houston or Austin: a drop-off fee usually applies and varies by distance and car class
• Fort Worth DFW Airport to a downtown Fort Worth Alamo location (same city): often no drop-off fee
• Cross-border one-ways (e.g., into Mexico): generally restricted or not permitted; confirm with Alamo before booking

If you need to change your drop-off location after booking, be aware that the route may reprice and a new or higher drop-off fee could apply. Always verify the fee shown on your confirmation matches what Alamo charges at the Fort Worth counter.

Alamo uses a full-to-full fuel policy for rentals in Fort Worth, which means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges:

• At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered and may generate significant charges.
• Before returning the car, refuel within approximately 10 miles of the Alamo return location at DFW Airport or your Fort Worth city branch. This prevents the gauge from dropping below full during the drive back.
• Keep your final fuel receipt showing the date, time, and station address as proof.

If you return the Alamo vehicle in Fort Worth with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns at DFW, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

Yes, you can generally drive your Alamo rental car from Fort Worth to other U.S. states, but there are important conditions to confirm before your trip.

Key points to keep in mind:

• Interstate driving within the continental United States is typically permitted under standard Alamo rental agreements. Always verify this on your rental contract at the Fort Worth counter.
• Cross-border travel into Mexico is generally not permitted with a standard Alamo rental. Attempting to cross the border without authorization can void your CDW/LDW and other protections.
• If you plan to drive from Fort Worth into neighboring states such as Oklahoma, New Mexico, or Louisiana, confirm there are no territory restrictions on your specific agreement.
• Toll systems change as you cross state lines. If you drive from Fort Worth into Oklahoma or other states, different toll agencies and billing systems may apply. Your Alamo vehicle's toll device may or may not be compatible, so check with the counter agent at pickup.

Usage restrictions also apply regardless of location. Alamo vehicles rented in Fort Worth may not be used for off-road driving, towing, rideshare services, or commercial purposes. Violating these restrictions can void your coverage and result in additional charges.