Alamo Car Rental
in Birmingham

Hola Car Rentals is the only premium partner of the top car rental brands operating in Birmingham, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Alamo rental experience and peace of mind throughout your trip in Birmingham.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Birmingham are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Birmingham charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Birmingham-Shuttlesworth International Airport (BHM) is located inside the parking garage, directly accessible from the terminal on foot. After landing, follow signs to baggage claim on the lower level, collect your bags, exit the terminal, and walk across to the parking garage. The Alamo counter is on the left as you enter.

No shuttle is required. The walk from baggage claim to the Alamo counter at BHM is short and straightforward. The counter address is 5900 Messer Airport Hwy, Birmingham, AL 35212.

Alamo also offers a touch-screen self-service kiosk at this location. You can use it to check in, print your rental agreement, and proceed directly to the lot to find your vehicle. You will then show your agreement and license at the exit booth before driving away.

The Alamo counter at Birmingham-Shuttlesworth International Airport (BHM) is open daily from 7:00 AM to 11:59 PM.

If your flight arrives after 11:59 PM, an after-hours pickup may still be possible. Check your booking confirmation for specific after-hours instructions provided by Alamo for the Birmingham location. For after-hours vehicle returns, park the car as directed by the signage at the BHM facility and drop the keys in the designated key dropbox.

Keep in mind that rental companies will generally hold your reservation for up to 24 hours from the original pickup time if your flight is delayed. If your delay exceeds 24 hours, contact support as soon as possible to avoid losing your booking.

To pick up your Alamo rental at Birmingham-Shuttlesworth International Airport (BHM), you must bring the following physical documents:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for international visitors)

If your driver's license uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also bring an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Alamo counter in Birmingham.

Yes, toll roads in Alabama can affect your Alamo rental if you drive on them during your trip from Birmingham.

Alabama operates several toll roads managed through the Alabama Freedom Pass system. Common toll costs for standard 2-axle vehicles include:

• Montgomery Expressway Bridge (Alabama River Parkway): US$1.50
• Tuscaloosa Bypass (Joe Mallisham Parkway): US$1.50
• Emerald Mountain Expressway (Dozier Road): US$1.75
• Foley Beach Express Toll Bridge: US$2.75

Alabama toll booths accept cash, credit or debit cards, and the Alabama Freedom Pass transponder, so cashless-only roads are not a concern on most Alabama routes.

Your Alamo vehicle at Birmingham may include an electronic toll device. At the counter you can choose an unlimited toll package (typically US$11 to US$25 per day depending on the program) or pay per use, where Alamo will bill you for each toll plus an administrative processing fee after the rental ends. Review the toll program terms carefully before signing the rental agreement.

Hola Car Rentals includes Tolls Cashback on all bookings, so you can recover up to 5% of your total booking value for tolls paid during your Birmingham rental. Submit your claim within 30 days of returning the vehicle.

Yes, a major credit card in the main driver's name with the driver's name printed on the card is required to pick up your Alamo rental in Birmingham.

At the Alamo counter at Birmingham-Shuttlesworth International Airport (BHM), a temporary authorization hold will be placed on your credit card to cover the security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount is set by Alamo at the time of pickup and may vary by vehicle class.

• Debit cards and prepaid cards are not accepted for the security deposit hold
• Virtual or digital-only card numbers are not accepted; you must present the physical card
• The card must be in the main driver's name, not a third party's name

Even if you prepaid your booking online, you are still required to present a physical credit card at the Birmingham Alamo counter. The hold is released after you return the vehicle, though your bank may take up to 15 business days to reflect the release.

Alamo offers a touch-screen self-service kiosk at Birmingham-Shuttlesworth International Airport (BHM) that lets you skip the traditional counter line.

Here is how the process works at the Birmingham Alamo location:

• After collecting your bags and walking to the parking garage, locate the kiosk near the Alamo counter on the left
• Use the kiosk to check in and confirm your reservation details
• Print your rental agreement directly from the kiosk
• Proceed to the vehicle lot and find your assigned car
• Show your printed agreement and driver's license at the exit booth before leaving the facility

You still need to bring all required documents, including your physical driver's license and credit card, even when using the kiosk. The kiosk does not eliminate the document check at the exit booth. If you are an Alamo Insiders member, your membership may allow additional skip-the-counter benefits, though membership program integrations vary by booking channel.

Yes, a young driver surcharge applies to Alamo rentals in Birmingham if the main driver is between 21 and 24 years old.

In the United States, the standard minimum age to rent without a surcharge is 25. At the Alamo counter in Birmingham, drivers aged 21 to 24 can rent but will be charged an additional daily fee. For Alamo, National, and Enterprise, the additional driver fee structure is US$15 per day plus applicable taxes for young renters, though the exact underage surcharge amount should be confirmed at the Birmingham counter.

Additional restrictions for under-25 renters at Birmingham include:

• Most premium, full-size, luxury, and specialty vehicle classes are restricted to drivers 25 and older
• Economy, compact, and intermediate categories are generally available to younger renters
• A major credit card in the main driver's name is still required for the deposit

Drivers under 21 cannot rent from Alamo in Birmingham. If you are 21 to 24, Budget for the daily surcharge when comparing rental costs.

Yes, you can add an additional driver to your Alamo rental in Birmingham, either as part of your rate or by paying a fee at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If it is not included, Alamo charges US$15 per day plus applicable taxes for each additional driver added at the Birmingham counter.

To add a driver at the Birmingham Alamo location:

• The additional driver must be physically present at the counter at pickup
• They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the rental agreement
• Verify the additional driver's name appears on your printed contract before leaving

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void coverage and result in additional charges.

Yes, Hola Car Rentals includes Tolls Cashback on all bookings, including Alamo rentals in Birmingham, so you can recover up to 5% of your total booking value for tolls paid during your rental.

Alabama has several toll roads you may encounter when driving from Birmingham, including the Tuscaloosa Bypass (US$1.50) and the Montgomery Expressway Bridge (US$1.50). If you drive on any of these routes during your Alamo rental, you can submit a cashback claim after returning the vehicle.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Alamo vehicle in Birmingham
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the Alamo rental agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Alamo rentals at Birmingham-Shuttlesworth International Airport (BHM) follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Alamo agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Birmingham facility.

Before returning your Alamo vehicle at BHM:

• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as backup evidence

If you return the vehicle below the recorded starting level, Alamo may charge you for the fuel shortfall at their own refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. The average regular gasoline price in the Birmingham area is around US$3.40 per gallon, which is slightly below the National average, making it cost-effective to fill up before returning to BHM.

Yes, most Hola Car Rentals bookings, including Alamo rentals in Birmingham, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible customers, the travel assistance included with your Birmingham Alamo booking typically covers:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience an emergency during your Alamo rental in Birmingham, such as a medical situation or an accident on an Alabama highway, contact the assistance line immediately:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the Alamo vehicle or LIS/ALI/SLI for third-party liability. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, Alamo rentals booked through Hola Car Rentals in Birmingham can include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage, depending on the rate plan you selected. Check your booking confirmation to confirm whether CDW/LDW is listed.

CDW/LDW reduces your financial liability for damage to the Alamo vehicle caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

Important limitations to know for your Birmingham Alamo rental:

• CDW/LDW does not cover third-party liability, meaning damage or injury you cause to other people or their property
• Tires, undercarriage, roof, and keys are often excluded unless a specific add-on is purchased
• Coverage only applies to drivers named on the rental agreement
• Driving in restricted areas or under prohibited conditions (such as off-road use) can void coverage

For third-party liability protection, consider adding LIS/ALI/SLI to your booking. Some U.S. states require a minimum level of liability coverage, but not all do. Review your Alamo rental agreement at the Birmingham counter to confirm what is active before driving away.

Yes, one-way rentals are possible with Alamo, allowing you to pick up in Birmingham and return the vehicle to a different location, though a drop-off fee may apply depending on the route.

When booking a one-way Alamo rental from Birmingham-Shuttlesworth International Airport (BHM), the drop-off fee, if applicable, will be shown on the rate details page under the "To pay at destination" section during checkout. This fee is set by Alamo based on the specific route, distance, vehicle class, and season.

General patterns to expect:

• Birmingham airport to another city in Alabama or a nearby state: a drop-off fee typically applies and varies by distance
• Long-distance or cross-state routes: fees are usually higher and availability may be limited for certain vehicle classes
• Cross-border rentals (for example, driving into Mexico or Canada): generally restricted or require prior authorization from Alamo

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. If you change your return location after booking, the rental will be repriced and a new drop-off fee may apply. Confirm the fee shown on your Alamo confirmation matches what the Birmingham counter presents at pickup.