Van Hire in Texas

Hola Car Rentals is the only premium partner of the top car hire brands operating in Texas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Texas.

No. With Hola Car Rentals, all costs and charges for your booking in Texas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Texas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a van hire in Texas you must present all documents in physical form. Digital copies are not accepted at the counter.

• Valid driver’s licence (original, unexpired) in the main driver’s name
• Major credit card with the driver’s name printed on the card, for the authorisation hold
• Passport or government-issued photo ID (required for international visitors)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence uses a non-Latin alphabet (for example Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is never valid without the original licence.

Some Texas van hire locations may also request proof of residence or proof of income, so carry any supporting documents you have. Debit and prepaid cards are not accepted for the authorisation hold on any van hire in Texas.

The standard minimum age to hire a van in Texas without a surcharge is 25. Drivers aged 21 to 24 may hire in Texas but will be subject to a daily young-driver surcharge, and most van and large vehicle categories are restricted to drivers 25 and older.

This is especially important for van hires in Texas because minivans, full-size passenger vans, and cargo vans typically fall into restricted vehicle classes. If you are under 25, confirm with the hire partner at the Texas counter whether the specific van category you booked is available to you before your trip.

• Avis and Budget: US$13 per hire day plus taxes, capped at US$65 plus taxes for the young-driver surcharge
• Hertz, Thrifty, Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: US$15 per day plus taxes

A valid driver’s licence and a major credit card in the main driver’s name are still required regardless of age. Texas does not have the same 18-plus exception that New York and Michigan have, so plan accordingly when booking a van in Texas.

Texas has one of the most extensive cashless toll networks in the United States, and it directly affects every van hire in Texas. Cash toll booths are rare or nonexistent on most Texas toll roads.

The main toll systems you will encounter depend on where you drive your van in Texas:

• Dallas and Fort Worth area: North Texas Tollway Authority (NTTA) with TollTag, plus TEXpress Lanes on routes such as North Tarrant Express and I-635 LBJ Managed Lanes
• Houston area: Harris County Toll Road Authority (HCTRA) with EZ TAG
• Austin and central Texas: Texas Department of Transportation (TxDOT) with TxTag, including SH 130
• San Antonio: TxDOT-managed toll roads

Your van hire in Texas will already have an electronic toll device installed (transponder or plate-based). At pickup you have two options:

• Unlimited toll package: approximately US$11 to US$25 per hire day, covering all toll usage during the hire
• Pay per use: the hire company bills you the toll amount plus daily or per-transaction administrative fees, sometimes weeks after you return the van

If you drive through a cashless toll gantry without enrolling in a programme, tolls are captured by licence plate photo and billed to the hire company, which then passes the charge to you with added fees. Texas has no congestion charges or emissions zones.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your van hire in Texas.

Given that Texas toll roads in Dallas, Houston, Austin, and San Antonio can cost between US$2 and US$20 per day depending on your route, this benefit can add up meaningfully over a multi-day van hire in Texas.

To claim your Tolls Cashback after returning the van:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your van hire rate; you still pay tolls normally and claim reimbursement afterwards.

An International Driving Permit (IDP) is not automatically required to hire a van in Texas, but whether you need one depends on your licence.

If your driver’s licence uses a non-Latin alphabet (for example Arabic, Chinese, Japanese, or Cyrillic), an IDP is mandatory for any van hire in Texas. The hire counter will not accept a licence they cannot read without a translation.

If your licence is in a Latin-based script but not in English, an IDP is strongly recommended and may be requested by the Texas hire partner as additional documentation alongside your original licence.

Important points to keep in mind for your van hire in Texas:

• The IDP is a translation booklet only. It is never valid without your original licence
• Obtain your IDP in your home country before travelling. You cannot get one issued to a foreign licence holder in the United States
• Bring your passport as well, since Texas van hire counters require a government-issued photo ID for international visitors

Your original foreign driver’s licence is valid to hire a van in Texas for non-commercial personal use, provided it is a physical, unexpired document.

When you pick up a van in Texas, the hire partner will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, typical holds range from US$300 to US$400, but larger vehicles such as passenger vans or cargo vans in Texas may carry higher holds depending on the partner, location, and season.

Key things to know about the deposit for your Texas van hire:

• The hold is a temporary authorisation, not a charge. It reduces your available credit until your bank releases it after you return the van
• Only a major credit card with the driver’s name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be in the main driver’s name and presented physically at the Texas counter
• Banks control release timing after the hire concludes. Allow up to 15 business days for the hold to disappear from your statement

Bring a backup credit card in your name in case your primary card is declined. If you are travelling internationally, notify your bank before arriving in Texas to prevent fraud blocks on the authorisation.

Van hires in Texas follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

Steps to follow for your Texas van hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours van returns in Texas, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the van in Texas with less than a full tank, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Texas is a large state with long distances between cities, so plan your last refuel stop carefully, especially when returning a van to airports in Dallas, Houston, Austin, or San Antonio.

Ask the agent at pickup to point out the nearest petrol stations to the return location, or use a navigation app to identify stations en route.

Yes, one-way van hires between Texas cities are generally available, but a drop-off fee will likely apply when you return the van to a different location than where you picked it up.

Common one-way van hire routes in Texas include Dallas to Houston, Dallas to San Antonio, Houston to Austin, and similar inter-city combinations. Drop-off fees for these routes vary by hire partner, vehicle class, distance, and season. Larger vehicles such as passenger vans or cargo vans in Texas may carry higher repositioning fees than standard cars.

How to check and manage the drop-off fee for your Texas van hire:

• The fee is shown during the booking process under the section labelled as charges due at the destination
• It also appears on your booking confirmation. Review it before finalising your reservation
• The drop-off fee cannot be prepaid and is paid at the Texas hire counter
• Changing your return location after booking may reprice the hire and recalculate the fee

Cross-border one-way van hires (for example, Texas to Mexico) are typically restricted or require prior partner approval. Always confirm cross-border rules on your hire agreement before driving the van out of Texas.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to van hires in Texas as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

Texas is a large state with long stretches of highway, particularly in West Texas and the Hill Country, where distances between towns can be significant. If you experience a medical emergency, a road incident, or a flight disruption while travelling with your van hire in Texas, the travel assistance coverage can help.

Core benefits typically included:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call the Terrawind toll-free number listed on your booking confirmation, or contact them via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for van damage or liability insurance for third parties. Check your confirmation for the exact terms that apply to your Texas van hire booking.

When hiring a van in Texas, two main types of coverages are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the van itself. If the van is damaged in a collision, stolen, or vandalised during your Texas hire, CDW/LDW covers repair or replacement costs up to the policy limit, minus any applicable excess. It does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van in Texas. Some US states require hire companies to include a state-minimum liability amount, but not all do. Texas van hire agreements may or may not include sufficient liability cover by default, so review your confirmation carefully.

Key points for your Texas van hire:

• CDW/LDW typically excludes tyres, undercarriage, roof, and keys unless a specific add-on is purchased
• Only drivers named on the hire agreement are covered
• Driving outside permitted areas or in violation of the hire agreement can void cover
• Report any incident immediately using the number on your hire agreement

Check your Hola Car Rentals confirmation to see which coverages are included in your Texas van hire rate before deciding whether to add anything at the counter.

Yes, you can add an additional driver to your van hire in Texas, but the additional driver must be physically present at the Texas pickup counter with their own valid driver’s licence.

Steps to add a driver to your Texas van hire:

• Check your booking confirmation first. If it states additional driver free of charge, the first extra driver is included at no cost
• If not included, a daily fee applies and is paid at the Texas counter
• The additional driver must bring their valid driver’s licence and a government-issued photo ID
• Both the main driver and the additional driver must sign the hire agreement
• Verify the additional driver’s name appears on your printed contract before leaving the lot

Daily fees for additional drivers on Texas van hires when not included in your rate:

• Avis, Budget, Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: US$15 per day plus taxes

Only drivers listed on the hire agreement are covered by the van’s insurance protections in Texas. Anyone who drives the van without being named on the contract may void cover and result in additional charges.

Van hires in Texas are subject to state and local hire taxes, and airport locations add additional fees on top of the base rate. Texas hire taxes are approximately 10%, and airport locations typically carry higher total fees due to concession recovery charges and customer facility charges.

Common fees you may see on a Texas van hire picked up at an airport:

• State hire tax: approximately 10%
• Airport concession recovery fee (ACRF): charged by airport-based hire companies to recover the cost of operating at the airport
• Customer facility charge (CFC): a per-day or per-transaction fee that funds hire car centre construction and maintenance
• Vehicle licence recovery fee (VLRF): covers the cost of registering the hire fleet

If your booking confirmation shows taxes and fees as included, you should not be billed separately for those items at the Texas counter. If you are charged for something that was listed as included, keep all paperwork and contact support after the hire ends. Hola Car Rentals No Extra Charges© Coverage addresses undisclosed or incorrectly billed counter charges.

One-way van hires between Texas cities may also carry a drop-off fee in addition to the standard taxes. Review the charges due at destination section of your confirmation before picking up your van in Texas.

Returning a van hire in Texas follows the same general process across major hire partners, but the specific steps depend on which Texas location and brand you are using.

Standard return steps for a van hire in Texas:

• Refuel the van to the level recorded on your hire agreement (Full-to-Full policy applies) at a petrol station near the return location
• Drive to the designated return area at your Texas hire location. At major airports such as Dallas/Fort Worth (DFW) or Houston (IAH), follow signs to the hire car return lanes or the consolidated hire car centre
• A hire agent will inspect the van and close the contract. Keep your copy of the return receipt
• For after-hours van returns in Texas, use the key drop box at the location. Instructions are typically included in your booking confirmation email

Important reminders for your Texas van return:

• Take a photo of the fuel gauge and odometer before handing over the keys
• Note the time and keep the fuel receipt from your last fill-up
• Toll charges may appear on your credit card days or even weeks after you return the van in Texas, since toll agencies in Dallas, Houston, and Austin process invoices in batches

If you are charged for something unexpected after returning the van, gather your hire agreement and receipts and contact support promptly.