Van Hire
in Fort Worth

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Worth, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Worth.

No. With Hola Car Rentals, all costs and charges for your booking in Fort Worth are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Worth charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your van hire pickup at Dallas Fort Worth International Airport is handled at the consolidated Rental Car Centre, not inside the terminals. All hire brands including Avis, Hertz, Enterprise, Budget, and Thrifty operate from this shared facility.

To reach it, exit your terminal at the lower level near the Ground Transportation signs and look for the clearly marked Rental Car Shuttle stops. A free purple shuttle runs 24 hours a day, 7 days a week, with service every 8 to 10 minutes. All hire customers board the same shared shuttle regardless of which company they booked with.

From the time you exit the terminal, plan for approximately 30 to 45 minutes before you are driving your van away, accounting for the shuttle wait, the ride to the Rental Car Centre, and counter processing. Arriving 20 to 30 minutes ahead of your scheduled pickup time is recommended. The Rental Car Centre operates 24 hours a day, so late-night van pickups in Fort Worth are possible at the airport location.

To collect your van hire in Fort Worth, you must bring all of the following physical documents. Digital copies are not accepted at the counter.

• A valid, original driver’s licence in the main driver’s name. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended.
• A major credit card physically printed with the main driver’s name, with enough available credit to cover the excess hold (typically US$300 to US$400 for standard vehicles in the United States).
• A passport or valid government-issued photo ID, especially important for visitors arriving at DFW Airport.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

Debit cards and prepaid cards are not accepted for the excess deposit on your Fort Worth van hire. The IDP is a translation document only and must always be carried alongside your original licence, never as a standalone document.

Yes, Fort Worth and the broader Dallas/Fort Worth metro area have extensive cashless toll networks that will affect your van hire. The main systems are operated by the North Texas Tollway Authority (NTTA) using TollTag, TEXpress Lanes on routes such as North Tarrant Express, and TxTag managed by TxDOT. Cash booths are rare or nonexistent on most of these roads.

Estimated toll costs for driving in the DFW area typically range from US$5 to US$20 per day depending on your routes. Your hire van will already have an electronic toll device installed. At the counter you have two options:

• Unlimited toll package: approximately US$11 to US$25 per hire day, covering all tolls during your hire period.
• Pay per use: the hire company bills actual toll amounts plus daily administrative or processing fees, which can appear on your card days or even weeks after you return the van.

If you plan to use a personal transponder in your Fort Worth van hire, inform the counter agent so they can deactivate the vehicle’s default device and help you avoid duplicate charges. Texas has no congestion charges or emissions zones.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Fort Worth van hire. Given the extensive NTTA and TEXpress toll networks around Fort Worth and the DFW metro, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning the van:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the hire agreement signed at pickup, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay them normally during your Fort Worth van hire and claim reimbursement afterwards.

Yes, age restrictions apply to van hires in Fort Worth, and they are stricter than for smaller vehicle classes. In the United States, vans and minivans are among the vehicle categories that most hire partners restrict to drivers aged 25 and older. Drivers aged 21 to 24 are generally not permitted to hire a van in Fort Worth, regardless of which partner brand fulfils the booking.

For drivers aged 21 to 24 hiring smaller vehicle classes in Texas, a young-driver surcharge applies. Daily fees vary by partner:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189.
• Alamo, National, and Enterprise: US$15 per day.

If you are between 21 and 24 and need a van in Fort Worth, contact customer service before booking to confirm whether any eligible van category is available for your age group, as availability and rules can vary by location and partner. A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age.

Fort Worth enforces specific parking rules that are stricter than many U.S. cities, and they are especially relevant if you are staying in a residential neighbourhood with your hire van.

• Vans may only be parked on hard-surfaced driveways such as concrete, asphalt, or bordered gravel. Parking on grass or front lawns is prohibited, and inoperable or improperly parked vans can be subject to removal.
• Larger vans over 20 feet long or 7 feet wide or tall face additional restrictions: front yard parking is banned, and side or rear parking requires a 6-foot screening fence. Driveway parking is limited to 72 hours within any 7-day period and the van must not be within 10 feet of the kerb without a continuance permit.
• Street parking for any vehicle, including a hire van, is limited to a maximum of 5 consecutive days at the same spot. Moving the van less than one-tenth of a mile does not reset this limit.

These rules make large van hires in Fort Worth less practical for extended residential stays compared to cities with more relaxed policies. If you are unsure whether your accommodation can accommodate your hire van, confirm with your host before arrival.

Your Fort Worth van hire operates on a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge. Ask the agent about the nearest petrol station to the return location so you can refuel conveniently before dropping off the van.

At return, refuel within approximately 10 miles or 15 kilometres of the return point so the gauge does not drop below full during the drive back. Keep your final fuel receipt showing the date, time, and station address.

If you return the van with less than a full tank, you may be charged:

• The fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices.
• An additional refuelling service or administrative fee.

For after-hours returns at Fort Worth locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as documentation. The security deposit hold on your credit card is separate from any fuel charges.

Several Texas driving rules can catch visitors off guard when driving a hire van in Fort Worth.

• Left lane for passing only: Texas strictly enforces a slow-traffic-keep-right rule on multi-lane roads. The left lane is reserved for passing, not cruising. This applies on the highways around Fort Worth and the DFW area.
• Parking brake requirement: In the Fort Worth area, drivers are required to set the parking brake every time they exit the vehicle, even on flat ground. This is a local rule that surprises many visitors.
• Right-of-way at uncontrolled intersections: When two vehicles arrive simultaneously at a stop sign, the vehicle on the right has the right of way. This differs from roundabout norms common in other countries.
• Texting ban: Handheld phone use while driving is prohibited. Hands-free GPS navigation is permitted.
• DUI enforcement: The blood alcohol limit is 0.08%, with zero tolerance for drivers under 21.
• Speed enforcement: There are no fixed speed cameras in Fort Worth. However, a basic speed law allows officers to issue tickets even below posted limits if conditions such as rain or poor visibility make that speed unsafe.

Driving a large hire van in Fort Worth on wide Texas highways is generally straightforward, but allow extra space and time when manoeuvring in tighter urban areas.

Yes, you can add an additional driver to your van hire in Fort Worth, but the additional driver must be present at the pickup counter with a valid driver’s licence to be added to the hire agreement. Only drivers listed on the agreement are covered by the hire protections such as CDW/LDW and liability coverage.

Whether the additional driver fee is included depends on your rate. Check your booking confirmation for the line stating additional driver free of charge. If it is not included, daily fees apply:

• Avis, Budget, and Payless: US$13 per hire day, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per hire day, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

For van hires in Fort Worth, note that Avis, Budget, and Payless require additional drivers to be at least 25 years old. Age restrictions for vans are generally stricter than for smaller vehicle classes. Both the main driver and the additional driver must sign the hire agreement at the counter. If you need to add a driver after pickup, visit a branch location to update the contract.

The insurance coverage included with your Fort Worth van hire depends on the rate plan you selected. In the United States, Hola Car Rentals offers two main rate structures: All Inclusive and All Inclusive+. Both typically include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire van from a collision, theft, or vandalism, subject to any applicable excess.

CDW/LDW does not cover third-party liability, meaning injury or property damage you cause to others. For that, you need Liability Insurance Supplementary (LIS/ALI/SLI). Some U.S. states require hire companies to include state-minimum third-party liability, but not all do. Adding LIS is strongly recommended for your Fort Worth van hire.

Common exclusions from CDW/LDW on hire vans include:

• Tires, wheels, undercarriage, and roof damage.
• Damage caused by prohibited use such as off-road driving or driving under the influence.
• Incidents involving drivers not listed on the hire agreement.

Always confirm the exact coverage and excess shown on your booking confirmation and review the hire agreement at the Fort Worth counter before signing.

If you return your Fort Worth van hire later than the agreed drop-off time, additional charges will apply. Most hire partners allow a grace period of approximately 30 minutes, but this is not guaranteed and varies by company and location.

After the grace period, you may be charged for extra hours or an additional full hire day, plus a late return fee depending on the partner’s policy. For downtown Fort Worth van hires such as Enterprise on W 7th Street, returning later than agreed without prior notice may trigger a service fee.

To avoid late return charges on your Fort Worth van hire:

• Plan your return with enough time to refuel the van before drop-off, since the Full-to-Full fuel policy requires a full tank at return.
• If you know you will be late, contact the hire company directly using the number on your hire agreement as early as possible.
• If you need more days, you can request an extension during your hire, though availability and re-pricing apply.

The airport Rental Car Centre at DFW operates 24 hours a day, making after-hours van returns possible there. For downtown Fort Worth locations, confirm after-hours key drop procedures directly with the branch before your hire begins.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Fort Worth van hire as well. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving the van on Texas highways or in the Fort Worth area.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call the toll-free number provided in your booking confirmation, or contact Terrawind via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this coverage. It also does not cover damage to the hire van itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Yes, one-way van hires from Fort Worth to another city are possible with most partner brands, but a drop-off fee typically applies and the amount varies by route, vehicle class, season, and hire company.

For van hires in Fort Worth, one-way fees are common on routes between different cities or states. Same-city returns, such as picking up at DFW Airport and dropping off at a downtown Fort Worth location, often carry no drop-off fee, but this depends on the specific route.

How to check whether a drop-off fee applies to your Fort Worth van hire:

• During the booking search, select your different return location. The system will price the route and display any drop-off fee under the To Pay at Destination section on the details page.
• Review your booking confirmation after completing the reservation to verify the fee is listed correctly.
• At the Fort Worth pickup counter, confirm the drop-off fee matches your confirmation before signing the hire agreement.

Cross-border one-way hires, such as from Fort Worth to Mexico, are generally restricted or not permitted. If you need to change your drop-off location after booking, contact support as changes may reprice the hire and affect the drop-off fee.