Thrifty Car Hire
in Windsor

Hola Car Rentals is the only premium partner of the top car hire brands operating in Windsor, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Windsor.

No. With Hola Car Rentals, all costs and charges for your booking in Windsor are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Windsor charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter serving Windsor is located at Bradley International Airport (BDL), at 180 Schoephoester Road, Windsor Locks, CT 06096. This is the primary and confirmed Thrifty facility for the Windsor area.

Because the Thrifty location is at BDL rather than a centre of Windsor, you should plan to travel to the airport facility for pickup. No separate city centre or downtown Thrifty counter in Windsor has been confirmed.

To find the counter once you arrive at BDL, follow the car hire signs inside the terminal. If you are unsure which building or level the Thrifty desk is on, check your booking confirmation for any specific pickup notes, or ask airport staff at the information desk. Bring all required documents so the process moves quickly once you reach the counter.

Connecticut itself has no state-operated toll roads, so driving your Thrifty hire within Windsor and the surrounding Connecticut area will not trigger any in-state toll charges.

However, if you drive out of Connecticut into neighbouring states, tolls become relevant:

• New York: the Mario Cuomo Bridge, I-95 corridors, and the NY Thruway all use cashless, electronic tolling. A round-trip crossing of the Mario Cuomo Bridge can cost roughly US$5 to US$15 for a standard vehicle.
• Massachusetts: the Massachusetts Turnpike (I-90) is fully cashless and uses E-ZPass or plate-based billing.
• Rhode Island: I-95 tolls apply to commercial vehicles; passenger cars are generally exempt, but verify before travel.

All Thrifty vehicles come equipped with an electronic toll device. If you drive through a cashless toll plaza, the hire company will bill the toll amount plus a daily administrative fee to your card. To avoid per-use fees, you can opt into an unlimited toll package at the Thrifty counter in Windsor Locks at pickup, typically priced between US$11 and US$25 per hire day.

Toll charges may appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

When collecting your Thrifty hire in Windsor, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name. If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside the original licence.
• A major credit card physically in the main driver’s name, with the driver’s name printed on the card. This is required for the authorisation hold. Debit and prepaid cards are not accepted for the deposit.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher if required by your rate.
• Round-trip flight or travel tickets if you are visiting from abroad.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Windsor.

If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly mandatory in the United Kingdom. Obtain any IDP before leaving your home country, as UK issuers such as AA or RAC do not issue IDPs to non-UK licence holders.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Thrifty hire in Windsor.

Because Connecticut has no in-state toll roads, this benefit is most useful if your trip takes you into neighbouring states such as New York or Massachusetts, where cashless tolls apply on major highways and bridges.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning your Thrifty hire.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Thrifty counter in Windsor Locks, and a receipt or statement showing the toll charges paid.
• Include your full name, travel dates, and the last 4 digits of the card used for the booking.

The refund is processed to your original payment method and typically arrives within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly.

To hire from Thrifty in Windsor without any age surcharge, you must be at least 25 years old.

Drivers aged 21 to 24 can still hire from Thrifty in Windsor, but a daily young-driver surcharge applies. For Thrifty, this fee is US$13.50 per hire day plus taxes, up to a maximum of US$189 plus taxes for the hire period.

Additionally, drivers under 25 are restricted from hiring certain vehicle classes. Categories such as full-size saloons, SUVs, minivans, luxury, premium, and convertible vehicles are typically reserved for drivers aged 25 and older. Compact, economy, and intermediate vehicles are generally available to younger drivers.

Regardless of age, all drivers must present a valid driver’s licence and a major credit card in their name for the security deposit hold at the Thrifty counter in Windsor Locks. Debit and prepaid cards are not accepted for the deposit.

If you are between 21 and 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived, as this exception applies to select Avis and Budget rates but not to Thrifty.

When you pick up your Thrifty hire in Windsor, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles hired in the United Kingdom, typical holds range from GBP 300 to GBP 400 on a credit card. The exact amount for your Thrifty hire in Windsor may vary depending on the vehicle class, hire duration, and the specific policies applied at the Bradley International Airport location.

Important points to keep in mind:

• Only a major credit card physically in the main driver’s name, with the driver’s name printed on the card, is accepted for the deposit. Debit and prepaid cards are not accepted.
• Premium or speciality vehicles may carry a higher hold amount.
• After you return the vehicle, the hold is released, but your bank controls when the credit reappears. This can take up to 15 working days.
• Bring a backup credit card in case your primary card is declined.

If you prepaid your Thrifty booking online, a deposit hold is still required at the Windsor Locks counter at pickup.

Yes, Thrifty supports one-way hires from its Windsor Locks location at Bradley International Airport, allowing you to return the vehicle at a different city or airport.

A one-way drop-off fee applies on most routes and is set by Thrifty based on the specific pickup and return locations, the vehicle class, and the hire dates. This fee is shown during the booking process under the section labelled as charges due at the destination, so you can review it before confirming your reservation.

Key points about one-way hires from Windsor:

• The drop-off fee is separate from mileage, fuel, and tolls.
• Not all routes carry a fee; some short-distance same-region routes may have no drop-off charge.
• Cross-border one-way hires, such as returning the vehicle in Canada, may be restricted or carry higher fees depending on Thrifty’s policies.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.

If the Thrifty counter in Windsor charges a drop-off fee that differs from what your booking confirmation shows, keep all paperwork and contact support after the hire is complete.

Thrifty hires in Windsor follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel experience:

• At pickup, check the fuel gauge with the Thrifty agent at the Windsor Locks counter and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving.
• Refuel within approximately 10 miles of the Bradley International Airport return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Thrifty may charge you for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the retail pump price, plus a service fee.

If the Thrifty counter in Windsor offers an optional prepaid fuel plan at pickup, any unused fuel under that plan is generally non-refundable, so the Full-to-Full approach is usually the better value for most hirees.

Yes, most Hola Car Rentals bookings include Travel Assistance provided by Terrawind Global Protection, and this applies to Thrifty hires in Windsor as well. However, this benefit is available only to travellers who are not residents of the United Kingdom or Canada.

If you are visiting Windsor from outside North America and something goes wrong during your trip, such as a medical emergency, a breakdown on I-91 or I-84, or a flight cancellation affecting your travel, the cover typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not replace CDW/LDW for damage to the Thrifty vehicle itself, nor does it cover third-party liability. Always review your booking confirmation for the exact terms and limits that apply to your Windsor hire.

If your flight to Bradley International Airport is delayed, Thrifty will hold your Windsor reservation for up to 24 hours from the original scheduled pickup time, provided you arrive during the counter's opening hours.

Here is what to keep in mind:

• If the delay is less than 24 hours, your booking remains valid. Make sure you arrive while the Thrifty counter in Windsor Locks is open.
• If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes in this situation are not guaranteed but the team will assist where possible.
• Arriving after the counter has closed, even within the 24-hour window, may prevent you from picking up the vehicle. Check the Thrifty counter hours at BDL before your trip.

To protect yourself, keep your flight delay documentation and contact support proactively rather than waiting until you land. If your booking is forfeited due to a delay beyond 24 hours without prior contact, a refund may not be applicable depending on the cancellation terms of your rate.

You can add an additional driver to your Thrifty hire in Windsor at the counter during pickup. The additional driver must be physically present, show a valid driver’s licence, and sign the hire agreement. Only drivers listed on the agreement are covered by the hire protections.

For Thrifty hires in Windsor, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is waived if your booking confirmation explicitly states that an additional driver is included at no charge.

Important conditions to keep in mind:

• For Thrifty, additional drivers must generally be at least 25 years old at the time of pickup in Windsor.
• The additional driver must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet.
• If someone drives the vehicle who is not listed on the agreement, coverages such as CDW/LDW may be void.

Check your booking confirmation before arriving at the Thrifty counter in Windsor Locks to confirm whether an additional driver is already included in your rate.

When hiring from Thrifty in Windsor, two main types of protection are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Thrifty vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the Thrifty hire in Windsor. Some UK states require hire companies to include a minimum liability amount, but this minimum may be low. Adding supplementary liability cover of up to GBP 300,000 is strongly recommended, especially when driving on busy Connecticut and New York highways.

Common mistakes to avoid:

• Assuming CDW/LDW means full cover. It only protects the hire vehicle, not third parties.
• Forgetting to add all additional drivers to the agreement. Cover applies only to named drivers.
• Driving outside permitted areas or crossing into restricted regions, which can void cover.

Review your booking confirmation to see which protections are already included in your Thrifty Windsor rate before accepting or declining anything at the counter.

No, debit cards are not accepted for the security deposit hold on a Thrifty hire in Windsor. You must present a major credit card physically in the main driver’s name, with the driver’s name printed on the card, at the Bradley International Airport counter in Windsor Locks.

Even if you prepaid your Thrifty booking online, a physical credit card is still required at pickup to cover the deposit. The hold is a temporary authorisation, not a charge, but it reduces your available credit until your bank releases it after you return the vehicle.

Tips to avoid problems at the Thrifty counter in Windsor:

• Bring a backup credit card in your name in case your primary card is declined or flagged for international use.
• Notify your bank before travelling to Windsor so that the in-person authorisation is not blocked as a suspicious transaction.
• Confirm you have enough available credit to cover both the deposit (typically GBP 300 to GBP 400 for standard vehicles in the UK) and any other expected charges.
• Virtual, prepaid, and single-use card numbers are not accepted, even if they carry a major card logo.

The hold is released after you drop off the vehicle, but your bank may take up to 15 working days to reflect the release on your statement.