Thrifty Car Hire
in Toronto

Hola Car Rentals is a premium partner of the leading car hire companies in Toronto, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Toronto.

No. With Hola Car Rentals, all costs and charges for your booking in Toronto are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Toronto charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at Toronto Pearson International Airport (YYZ) is located at the Car Hire Centre at Viscount Station, next to the ALT Hotel. You do not walk directly from the terminal to the counter.

• From Terminal 1 or Terminal 3, follow signs for the LINK Train (free airport train) to Viscount Station
• The LINK Train runs 24 hours a day, 7 days a week, every 4 to 8 minutes
• The train journey takes approximately 5 minutes; total door-to-counter time is roughly 10 to 15 minutes
• The train is fully accessible for passengers with luggage and mobility needs

Once you exit at Viscount Station, walk to the Car Hire Centre and proceed to the Thrifty counter. Bring your booking confirmation, a physical major credit card in the main driver’s name, and your valid driver’s licence. If you cannot find the LINK Train, ask any airport staff member for directions to the train to Viscount Station.

Yes, Thrifty has locations in the Toronto area beyond Toronto Pearson International Airport (YYZ).

In addition to the airport location at 6301 Silver Dart Drive in Mississauga, Thrifty operates a centre in downtown Toronto at 330 Front Street West, which is near Billy Bishop Airport (YTZ). There is also a location at 1245 Danforth Avenue in Toronto, as well as locations in nearby communities including Pickering and Thornhill.

The downtown Front Street West location does not require a shuttle and is accessible directly on foot from the surrounding area, making it a convenient option if you are already in the city centre. The Toronto Pearson airport location handles the majority of Thrifty hires in the Toronto area and is reached via the free LINK Train from the airport terminals.

When choosing a collection point, bear in mind that airport locations typically carry additional fees such as airport concession recovery charges and customer facility charges, which can add a significant amount to your daily rate. An off-airport Toronto location may reduce those surcharges.

To pick up a Thrifty hire car in Toronto, you must bring the following physical documents to the counter:

• A valid, original driver’s licence (not a digital copy)
• A physical major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight or travel tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original licence. For licences in other non-English languages that do use a Latin alphabet, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

All documents presented at the Thrifty counter in Toronto must be physical originals. Digital versions shown on a phone or tablet are not accepted. Name mismatches between your licence, passport, and credit card are a common reason for delays at the counter, so verify that all names match before you travel.

Highway 407 ETR is the main toll road in the Greater Toronto Area and the one most likely to affect your Thrifty hire. It is a privately operated, fully electronic highway spanning 108 km across the region. There are no cash booths at any point on the 407.

The system works by photographing your licence plate each time you enter and exit. Because the hire car is registered to Thrifty, the toll bill goes to Thrifty first, and the charges are then passed on to you along with administrative or processing fees.

• Toll rates on the 407 are distance-based and vary by zone, time of day, and day of the week
• A sample 25 km peak-period trip can cost approximately CAD 30 or more once the base toll, trip charge, and camera charge are combined
• Weekend and holiday rates for light vehicles range from roughly 50 cents to 87 cents per km depending on the zone
• Other major highways in the Toronto area, including the 401 and the QEW, are toll-free

At the Thrifty counter in Toronto, you will typically be offered a toll programme. Review the daily rate and any caps carefully before accepting, since activating a flat-rate plan after even one 407 trip can result in daily charges for your entire hire period. If you prefer to avoid the 407 entirely, use navigation set to avoid toll roads.

All bookings include Tolls Cashback from Hola Car Rentals, which lets you recover up to 5% of your total booking value for tolls paid. See the dedicated FAQ below for details.

Hiring a Thrifty vehicle at Toronto Pearson International Airport (YYZ) involves several fees and taxes on top of the base hire rate. These are standard charges at Canadian airport locations and are not unique to Thrifty.

• Ontario's Vehicle Hire Tax applies to airport hires as a percentage of the base rate
• Federal Harmonised Sales Tax (HST) of 13% applies in Ontario
• Airport concession recovery fees, typically in the range of CAD 10 to CAD 20 per day, are charged to cover the cost of operating at the airport
• Customer facility charges, often CAD 5 to CAD 10 per day, may also apply

Combined, these surcharges can add 25% to 35% to the base rate shown at booking. Your booking confirmation will indicate which taxes and fees are included in your prepaid rate and which are due at the Toronto Thrifty centre on collection.

If you are flexible about collection point, a downtown Toronto Thrifty location such as 330 Front Street West avoids the airport-specific concession and facility charges, which can significantly reduce the total cost of your hire.

Yes, a physical major credit card in the main driver’s name is required to pick up a Thrifty hire car in Toronto.

At the Thrifty counter, a temporary authorisation hold will be placed on your card. For hires in Canada, this hold is typically in the range of CAD 300 to CAD 500, though some locations may authorise up to CAD 750 depending on the vehicle class and hire duration. The hold reduces your available credit until it is released after you return the vehicle, which can take up to 15 working days depending on your bank.

• The card must be a major credit card (not a debit card, prepaid card, or virtual card)
• The driver’s name must be printed on the physical card
• Digital wallets and single-use card numbers are not accepted for the deposit
• Someone else’s card cannot be used, even if they are present

Before travelling to Toronto, notify your bank that you will be making an in-person authorisation in Canada to avoid fraud blocks. Bringing a backup credit card in your own name is also advisable in case your primary card is declined at the Thrifty centre.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in Toronto, include Tolls Cashback that lets you recover up to 5% of your total booking value for tolls paid during your hire.

This benefit is especially relevant in Toronto because Highway 407 ETR, the main toll road in the Greater Toronto Area, is fully cashless and charges are billed through the hire company. Tolls on the 407 can add up quickly, particularly on longer trips across the region.

To claim your cashback after returning your Thrifty vehicle in Toronto:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Thrifty counter, and a receipt or invoice showing the toll charges
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. Please note that this benefit reimburses tolls you paid, it does not mean tolls are included in your booking rate.

Thrifty, like other hire brands operating in Toronto, may apply a young driver surcharge for renters under 25 years of age. The minimum age to hire a vehicle in Canada is typically 21, though this can vary by location and vehicle class.

For Thrifty specifically, the additional driver fee structure provides a useful reference: Thrifty charges US$13.50 per hire day plus applicable taxes for additional drivers, with a maximum charge of US$189 plus taxes. Young driver surcharges for the primary driver follow a similar per-day structure and are paid at the Thrifty centre in Toronto, not prepaid online.

A few important points to bear in mind:

• The surcharge applies per hire day and is charged at the Thrifty centre in Toronto at collection
• Drivers under the minimum age threshold may be refused the hire entirely
• Some vehicle classes, particularly larger SUVs and premium cars, may have stricter age requirements
• Your booking confirmation will indicate if age-related fees are expected at the Toronto centre

If you are under 25 and planning to hire from Thrifty in Toronto, confirm the exact surcharge amount directly with the centre before finalising your booking, as rates can vary by season and location.

The insurance cover included in your Thrifty hire in Toronto depends on the rate plan you selected at booking. Here is a summary of the main protections to understand before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Thrifty hire vehicle itself. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-party liability cover is required by provincial law in Ontario, which means every hire vehicle in Toronto must carry a minimum level of liability insurance by default. You can purchase higher supplementary liability limits at the Thrifty centre if you want additional protection beyond the statutory minimum.

• CDW or LDW covers the hire car for collisions, theft, and vandalism, subject to exclusions
• Statutory third-party liability is included by law for all hires in Ontario
• Personal accident insurance and personal effects cover are typically optional extras available at the counter
• Tires, undercarriage, roof, and keys are commonly excluded from standard CDW

Review your booking confirmation carefully before arriving at the Toronto Thrifty centre to understand exactly which protections are included in your prepaid rate and which you may be offered as optional extras.

Yes, you can add an additional driver to your Thrifty hire in Toronto, either as part of your booking rate or by paying a fee at the centre.

For Thrifty hires, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period. If your booking confirmation states that an additional driver is included at no charge, the first extra driver is free.

• The additional driver must be present at the Thrifty centre in Toronto at collection
• They must bring a valid driver’s licence and any required documents, including an International Driving Permit if their licence is not in English or does not use a Latin alphabet
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers named on the agreement are covered by CDW, LDW, and liability protections

If someone drives the Thrifty vehicle in Toronto without being listed on the hire agreement, insurance cover may be void and additional charges could apply. If you need to add a driver after collection, visit a Thrifty branch to update the agreement, as phone or chat requests are generally not sufficient to formalise the change.

Thrifty hires in Toronto follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid fuel charges.

Fuel prices in the Toronto area track or slightly exceed the Canadian National average, which was approximately CAD 1.86 per litre in early 2026, with local variation across neighbourhoods. Fuel is priced in litres, not gallons, which can be an adjustment if you are used to renting in the United States.

• At collection, check the fuel gauge with the Thrifty agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Toronto with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Returning the car full is always the most cost-effective option. For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge on your phone.

Yes, most bookings made through Hola Car Rentals, including Thrifty hires in Toronto, include Travel Assistance provided by Terrawind Global Protection. However, this benefit does not apply to Canadian or US residents. It is available to travellers visiting Toronto from other countries.

If you are driving in the Greater Toronto Area and experience a medical emergency, a legal issue following an accident, or a problem with your flight or luggage, Travel Assistance can help cover costs that fall outside the hire vehicle cover itself.

• Medical cover for up to 5 passengers for non-pre-existing conditions and accidents
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To use the benefit, contact the assistance line before incurring expenses where possible, as some reimbursements require prior authorisation:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW or liability insurance for the hire vehicle itself. Check your booking confirmation for the exact terms applicable to your Toronto hire.

Yes, one-way hires are possible with Thrifty in Toronto, but a drop-off fee may apply depending on your destination.

When you search for a Thrifty hire in Toronto with a different return city, the booking system will calculate whether a drop-off fee applies for that specific route. If a fee is due, it will appear under the "To pay at destination" section during checkout and on your booking confirmation. This fee is payable at the Thrifty centre in Toronto at collection and cannot be prepaid online.

• Returning to another Toronto-area location may carry no drop-off fee, depending on the route
• Returning to a different province or a distant city will typically trigger a one-way fee
• Cross-border one-way hires (for example, Toronto to a US city) may be restricted or carry higher fees depending on Thrifty's partner rules
• Premium and large vehicle classes often have higher repositioning fees

If the drop-off fee shown at the Thrifty centre in Toronto differs from what your booking confirmation stated, keep all paperwork and contact support after the hire is complete. The No Extra Charges© guarantee covers undisclosed fees that were not shown on your confirmation.