Thrifty Car Hire
in Maine

Hola Car Rentals is the only premium partner of the top car hire brands operating in Maine, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Maine.

No. With Hola Car Rentals, all costs and charges for your booking in Maine are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Maine charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Thrifty operates at two major airports in Maine: Bangor International Airport (BGR) and Portland International Jetport (PWM). A confirmed address for the Portland location is 202 Warren Ave, Suite 300, Portland, ME 04103.

Beyond those airports, Thrifty has pick-up points in several Maine cities and towns. Near Bangor, options include Ellsworth, Belfast, Orono, Brewer, Holden, Bucksport, Orland, Searsport, and Newport. Near Portland, locations include Old Orchard Beach, Kennebunkport, Kennebunk, South Portland, Scarborough, Saco, Cape Elizabeth, Biddeford, and Standish. Thrifty also serves York Harbour, Castine, and Southwest Harbour in Maine.

To confirm which Thrifty location best fits your itinerary in Maine, check your booking confirmation for the exact address and counter hours before you travel.

To collect your Thrifty hire in Maine, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Maine from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter in Maine.

Yes, a physical major credit card in the main driver’s name is required at every Thrifty location in Maine to cover the security deposit authorisation hold.

At pick-up, Thrifty places a temporary authorisation on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by location, vehicle class, and season. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days.

• Debit cards are not accepted for the deposit hold
• Prepaid or virtual cards are not accepted
• The card must be physically present and have the driver’s name printed on it

Even if you prepaid your Maine Thrifty booking online, you must still present a physical credit card at the counter. Bringing a backup credit card is a good precaution in case your primary card is declined.

Maine uses the E-ZPass electronic toll system, operated by the Maine Turnpike Authority on the main toll highway running from Kittery to Augusta. Cash toll booths have been largely eliminated, so all vehicles, including your Thrifty hire in Maine, pass through cashless lanes.

Your Thrifty vehicle will already have an electronic toll device installed. At the counter in Maine you can choose how to handle tolls:

• Purchase an unlimited toll package, typically priced between US$11 and US$25 per hire day depending on the partner programme, which covers all toll charges for that day
• Opt out and pay per use, in which case Thrifty will charge the actual toll amount plus an administrative processing fee to the credit card on file

If you drive through an E-ZPass lane without enrolling in a toll programme, Thrifty will still receive a notice and charge your card for the transaction plus any associated fees.

Toll charges often appear on your statement several weeks after the hire ends, as toll agencies process invoices in batches. Keep your hire agreement and any toll receipts in case you need to dispute a charge.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Thrifty hire in Maine.

The Maine Turnpike uses the E-ZPass cashless system, so toll charges will appear on your hire invoice or credit card statement. To claim your cashback after returning your Thrifty vehicle in Maine:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are free during your Maine Thrifty hire; you still pay them normally and claim reimbursement afterwards.

When picking up a Thrifty in Maine at an airport such as Portland International Jetport (PWM) or Bangor International Airport (BGR), your total cost includes more than the base rate. Common charges that may apply in Maine include:

• Maine state vehicle hire tax of approximately 10% on the base rate
• Airport concession recovery fees, typically 7 to 10% of the base rate at airport locations
• Customer facility charges (CFC) of approximately US$3 to US$5 per day at major Maine airports

Off-airport Thrifty locations in Maine, such as the Portland city address at 202 Warren Ave, generally avoid the airport concession fee and CFC, which can result in significant savings compared to picking up at PWM or BGR.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Thrifty counter in Maine. If your confirmation states that taxes and fees are included, you should not be billed again for those items at pick-up.

The minimum age to hire a Thrifty in Maine without additional surcharges is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the Thrifty counter in Maine.

Maine is not one of the states, such as New York or Michigan, where law requires rentals to drivers aged 18 and older. The standard Thrifty policy applies, meaning drivers under 21 are generally not eligible.

Additional restrictions for under-25 drivers at Thrifty in Maine include:

• Most premium, full-size, luxury, SUV, minivan, and convertible vehicle classes are restricted to drivers aged 25 and older
• Economy, compact, and intermediate categories are typically available to younger drivers
• A valid driver’s licence and a major credit card in the driver’s name are still required regardless of age

If you are aged 21 to 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows the underage fee waived for Avis or Budget bookings. That exception does not apply to Thrifty hires in Maine.

Yes, you can add an additional driver to your Thrifty hire in Maine, but the extra driver must be present at the counter at pick-up with their own valid driver’s licence.

For Thrifty in Maine, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period. This fee is waived only if your booking confirmation explicitly states that an additional driver is included at no charge.

• The additional driver must sign the hire agreement at the Thrifty counter in Maine
• They must meet the same minimum age and document requirements as the main driver
• If their licence is not in English or uses a non-Latin alphabet, an International Driving Permit is required
• Only drivers listed on the agreement are covered by the hire protections

If someone drives the Thrifty vehicle in Maine who is not named on the contract, coverages such as CDW and liability protection may be void and additional charges could apply.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to Thrifty hires in Maine as well. This benefit is particularly useful given that parts of Maine are rural and remote, where access to medical facilities or legal support after an accident may be limited.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance coverage on their Thrifty Maine hire. Always review your booking confirmation for the exact terms and coverage limits that apply to your trip.

Thrifty hires in Maine follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Maine Thrifty hire:

• Check the fuel gauge with the agent at pick-up and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location so the gauge does not drop before you arrive
• Keep the fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Maine below the recorded starting level, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at Maine Thrifty locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence.

Yes, one-way hires are possible with Thrifty in Maine, but a drop-off fee may apply when you return the vehicle to a different location than your pick-up point.

Drop-off fees for Thrifty hires originating in Maine vary depending on the route, the distance between cities, the vehicle class, and the season. Common patterns include:

• Returning to a different city within Maine often incurs a drop-off fee
• Returning to a different state, such as driving from Maine to Massachusetts or New York, typically carries a higher one-way fee
• Cross-border returns to Canada may be restricted or require prior authorisation from Thrifty

The drop-off fee for your Maine Thrifty booking will be shown on the details page during checkout under the section labelled as amounts due at the destination. It will also appear on your booking confirmation. This fee cannot be prepaid and is paid at the counter.

If you need to change your return location after booking, contact support promptly, as route changes can reprice the hire and affect fee amounts.

When picking up your Thrifty in Maine, you will have the option to add or confirm several types of cover at the counter. Understanding what each one covers helps you avoid paying for protection you already have or going without cover you need.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess.
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to other people while driving in Maine. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended.
• Personal Accident Insurance (PAI): covers your own injuries and those of passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

CDW and LDW do not cover third parties; you need LIS or SLI for that. Check your Hola Car Rentals confirmation to see which protections are already included in your Maine Thrifty rate before accepting add-ons at the counter.

If your flight to Maine is delayed, Thrifty will generally hold your reservation for up to 24 hours from the original scheduled pick-up time, provided the counter is still open when you arrive.

Key points to keep in mind for your Maine Thrifty pick-up:

• If the delay is less than 24 hours, your booking is typically protected and no action is required, but confirm you will arrive during counter operating hours at your Maine location
• If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected], as changes are not guaranteed
• After-hours arrivals at Maine airports such as Portland International Jetport (PWM) or Bangor International Airport (BGR) may not be possible if the Thrifty counter is closed, so check counter hours on your confirmation in advance

If you arrive outside the hold window and the Thrifty reservation in Maine has been forfeited, no refund will apply under standard policy. Planning for potential delays and knowing the counter hours at your Maine Thrifty location before you travel can help you avoid this situation.