Thrifty Car Hire
in Denver

Hola Car Rentals is the only premium partner of the top car hire brands operating in Denver, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Denver.

No. With Hola Car Rentals, all costs and charges for your booking in Denver are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Denver charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Thrifty counter at Denver International Airport (DEN) is located at its dedicated on-site facility at 23586 E 78th Ave, Denver, CO, near the airport grounds. Customer parking is available at this facility.

When you arrive at DEN, follow the car hire signs towards the Thrifty facility. Confirm the exact building entrance and any shuttle or walking route on your booking confirmation before you travel, as terminal layouts can change.

If you are collecting at the Thrifty downtown Denver location instead, that counter is at 2001 Welton St, Denver, CO 80205, a street-level counter in the city centre. A third city location exists at 7796 Washington St, Denver, CO 80229.

Always match the location shown on your reservation to the correct address before heading to the counter, since Thrifty operates multiple Denver sites and arriving at the wrong one can cause delays.

To collect your Thrifty hire in Denver you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at most Thrifty Denver locations.

All documents must be physical originals. Digital copies shown on a phone are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Not always, but it depends on your licence. When hiring from Thrifty in Denver, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic script. In that case you must carry both the IDP and your original licence together.

If your licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required at the Thrifty Denver counter. However, having one can prevent disputes and speed up the collection process.

Important points to keep in mind:

• The IDP is a translation document only and is invalid without your original licence
• You must obtain the IDP in your home country before travelling; it cannot be issued in the United States
• All documents presented at the Thrifty counter in Denver must be physical originals, not digital copies

Colorado's toll network around Denver is entirely cashless, meaning there are no cash booths. All tolls are collected electronically through the ExpressToll system using either a transponder or Licence Plate Tolling (LPT), where overhead cameras photograph the vehicle's plate.

The main toll roads you may encounter in the Denver area include:

• E-470, a 47-mile loop around the metro area running towards Denver International Airport
• I-25 Express Lanes, approximately 7 miles between US-36 and downtown Denver, with fares ranging from roughly US$0.50 to US$5.00 per trip depending on time of day
• US-36 Express Lanes and the Northwest Parkway

Your Thrifty hire vehicle comes equipped with an electronic toll device. At the counter you can choose an unlimited toll package, typically priced between US$11 and US$25 per day depending on the programme, or you can opt out and pay per use. If you opt out, Thrifty will bill the undiscounted LPT toll amount plus an administrative processing fee to your credit card after the hire ends. LPT rates are higher than transponder rates, so using the hire company's toll programme or your own compatible transponder can save money on Denver-area toll roads.

There are no congestion charges or emissions zones in Colorado; only the express lane tolls described above apply.

Yes, a major credit card is required to hire from Thrifty in Denver. The card must be in the main driver’s name with the driver’s name physically printed on the card, and it must be presented as a physical card at the counter.

At collection, Thrifty will place a temporary authorisation hold on the card, typically around US$300 to US$400 for a standard vehicle in the United States, though the exact amount varies by vehicle class and location. This hold reduces your available credit until it is released after the hire ends, which can take up to 15 working days depending on your bank.

Key points to remember for your Denver Thrifty collection:

• Debit cards and prepaid cards are not accepted for the authorisation hold
• Virtual or single-use card numbers are not accepted; you must present the physical card
• Even if you prepaid your booking online, you still need to show a physical credit card at the counter
• Bringing a backup credit card in your name is strongly recommended in case your primary card is declined

Notify your bank of your travel plans before arriving in Denver to prevent fraud blocks on the authorisation.

Yes, all bookings made through Hola Car Rentals, including Thrifty hires in Denver, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the hire period.

Given that Denver's toll network, including E-470, the I-25 Express Lanes, and US-36 Express Lanes, is entirely cashless and charges can add up quickly, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Thrifty vehicle in Denver:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the Thrifty counter, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted more than 30 days after return are not accepted, so keep your toll receipts and hire paperwork from your Denver trip.

The minimum age to hire from Thrifty in Denver without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the counter. For Thrifty, this fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes.

Additional restrictions apply to under-25 drivers at Denver Thrifty locations:

• Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, premium, luxury, convertible, minivan, and van categories
• Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes
• A valid driver’s licence and a major credit card in the main driver’s name are still required regardless of age

Colorado is not one of the states (like New York or Michigan) that legally requires hire companies to hire to drivers aged 18 and older, so the standard Thrifty policy of 21 as the minimum applies in Denver. If you are under 25 and unsure which vehicle classes are available for your Denver dates, contact customer service before booking.

Yes, you can add an additional driver to your Thrifty hire in Denver, either as part of your rate or by paying a fee at the counter.

Check your booking confirmation first. If it shows "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If it is not included, Thrifty charges approximately US$13.50 per hire day plus taxes for an additional driver in Denver, with a maximum of US$189 plus taxes per hire.

To add a driver at the Thrifty counter in Denver:

• The additional driver must be physically present at collection
• They must present a valid driver’s licence and any required ID
• If their licence uses a non-Latin alphabet, an IDP is also required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by the vehicle’s protections such as CDW/LDW and liability cover. Anyone not named on the contract who drives the Thrifty vehicle in Denver may void those protections and trigger additional charges.

Yes, one-way hires with Thrifty in Denver are possible, but a drop-off fee may apply depending on your return location, the vehicle class, and the distance involved.

Common patterns for Denver one-way hires:

• Returning to another Thrifty location within the same metro area often carries no drop-off fee
• Returning to a different Colorado city or another state typically triggers a one-way fee that varies by route and vehicle class
• Cross-border returns, for example from Denver to Canada, may be restricted or carry significantly higher fees

The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your confirmation. This fee cannot be prepaid and is paid directly at the Thrifty counter in Denver or at the return location.

If you need to change your return location after booking, be aware that the route may be re-priced and a new or higher drop-off fee could apply. Contact support before making mid-hire changes to understand the cost impact for your Denver Thrifty booking.

Thrifty hires in Denver follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel charges on your Denver Thrifty hire:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Thrifty return location in Denver before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Thrifty will charge you for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered by the fuel policy and can generate additional charges. If you are unsure which fuel type your Denver Thrifty vehicle requires, ask the agent at collection.

The cover included in your Thrifty hire in Denver depends on the rate plan you selected when booking. Most Hola Car Rentals rate plans for the United States include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the hire vehicle itself.

Key points about CDW/LDW on your Denver Thrifty hire:

• It covers collision damage, theft, and vandalism to the hire car, subject to any deductible shown on your confirmation
• It does not cover damage to third parties, your own injuries, or your personal belongings
• It does not cover prohibited use such as off-road driving, DUI, or driving by an unlisted driver

Third-party liability (LIS/ALI/SLI) is separate. Some U.S. states require a minimum level of liability to be included, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Denver Thrifty booking for full protection against claims from other parties.

Review your booking confirmation carefully to see exactly which coverages are listed as included and whether a deductible applies before you arrive at the Thrifty counter in Denver.

If your flight into Denver is delayed, Thrifty will generally hold your reservation for up to 24 hours from the original scheduled collection time, as long as you arrive during counter operating hours.

What to do if your Denver arrival is delayed:

• If the delay is less than 24 hours, proceed to the Thrifty counter at 23586 E 78th Ave near Denver International Airport as soon as you land; your booking should still be honoured
• If the delay will exceed 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
• Keep your flight delay documentation in case the Thrifty agent in Denver requests it

Note that if you arrive outside the counter's operating hours, after-hours collection may not be available. Confirm the Thrifty Denver counter hours on your booking confirmation before you travel, and plan your arrival accordingly. Bookings not collected within 24 hours of the original collection time may be forfeited without a refund, so acting quickly is important.

Travel Assistance provided by Terrawind Global Protection is included with most Hola Car Rentals bookings, including Thrifty hires in Denver. However, this benefit does not apply to residents of the United States or Canada. If you are visiting Denver from outside North America, you are likely eligible.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers in the vehicle
• Legal assistance in the event of a road accident, which can be particularly useful on Denver-area highways such as E-470 or I-25
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the Thrifty hire vehicle itself (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

To reach assistance 24 hours a day, 7 days a week during your Denver hire:

• Call toll-free: +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and conditions that apply to your Thrifty Denver hire.