Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo

VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 4 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 6 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 3 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 2 months ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 2 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 2 months ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 2 months ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 2 months ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 2 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 2 months ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 2 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 1 month ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 1 month ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 1 month ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 1 month ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 1 month ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 1 month ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 1 month ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 1 month ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 1 month ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 1 month ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 1 month ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 1 month ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 1 month ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 4 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 4 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 4 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 4 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 4 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 4 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 3 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 3 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 3 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 2 weeks ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 2 weeks ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 1 week ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 1 week ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
micah sioson
micah sioson
5 6 days ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Carla Ocampo
Carla Ocampo
5 1 week ago
"Company with very good prices. Easy and quick booking process."
Mario Mejia
Mario Mejia
5 4 days ago
"An excellent experience, 100% recommended"
Michael Williamson
Michael Williamson
5 4 days ago
"Very easy great price"
vasilis ligdas
vasilis ligdas
5 4 days ago
"Great prices and customer service"
Okan DOGAN
Okan DOGAN
5 3 days ago
"2xSmooth booking experience, competitive pricing, and clear coverage details. The process was easy and gave me confidence for my U.S. trip. Very satisfied so far and happy to use Hola Car Rentals again."
Bj Virtue
Bj Virtue
5 11 hours ago
"Booking was very easy, excited to cruise around on our holiday"

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Colorado include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in Colorado, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Colorado.

Will I face unexpected charges at the Thrifty counter in Colorado when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Colorado are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Colorado charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where are the Thrifty pick-up locations in Colorado?

Thrifty operates at several airports and city locations across Colorado, giving you flexibility depending on where you arrive.

  • Denver International Airport (DEN) at 23520 East 78th Avenue, near the airport
  • TSH Denver Downtown at 2001 Welton Street, Denver, CO 80205
  • Durango-La Plata County Airport (DRO) at 1000 Airport Road, Suite 14, Durango, CO 81303
  • Eagle County Regional Airport in Eagle
  • Montrose Regional Airport (MTJ) in Montrose
  • Neighbourhood locations in Aurora, Colorado Springs, Boulder, Lakewood, Parker, and Arvada

At Denver International Airport, the Thrifty counter is the most popular pick-up point in Colorado. If you are arriving at a regional airport such as DRO or MTJ, Thrifty also has a presence there to serve renters heading into the surrounding mountain areas.

To confirm the exact counter location and hours for your chosen Thrifty site in Colorado, check your booking confirmation before travel.

Does Colorado have cashless toll roads that affect my Thrifty hire?

Yes, Colorado operates a fully cashless toll system, which directly affects how you manage tolls during your Thrifty hire.

The main toll roads you may encounter include:

  • E-470, a 47-mile loop around Denver connecting to Denver International Airport, using licence plate tolling (LPT) with no cash booths
  • I-25 Express Lanes, running 7 miles between US 36 and downtown Denver, with variable rates of approximately US$0.50 to US$5.00 per trip
  • US-36 Express Lanes and the Northwest Parkway, both fully cashless

Because there are no cash booths anywhere on Colorado toll roads, your Thrifty hire vehicle will be billed automatically via overhead cameras that photograph the licence plate. If you do not enrol in a toll programme at the Thrifty counter, the rental company will receive the licence plate toll invoice and pass the charges to you along with administrative fees that can reach US$9.99 per day plus tolls, or up to US$15 per toll event.

At the Thrifty counter in Colorado, you can opt into an unlimited toll package, which typically costs between US$11 and US$25 per day depending on the programme, to avoid per-event fees.

How does the Thrifty toll programme work in Colorado and what does it cost?

When picking up your Thrifty hire in Colorado, you will be offered a toll programme at the counter to cover the state's cashless toll roads.

Typical toll programme options available through rental companies in Colorado include:

  • Unlimited daily package: approximately US$14.99 per day or US$74.95 per week
  • Pay-per-use: approximately US$3.95 per usage day plus the actual toll charges
  • Some programmes offer a rental-period flat rate of approximately US$19.75 plus tolls

If you decline the Thrifty toll programme in Colorado and still drive on toll roads such as E-470 or the I-25 Express Lanes, the licence plate tolling system will capture your plate. Thrifty will then bill you the undiscounted toll amount plus an administrative fee, which can be significantly higher than enrolling upfront.

ExpressToll account holders save 25 to 35 per cent compared to the standard licence plate toll rate, but rental vehicles are typically billed through the rental company's own programme rather than a personal transponder. Review the toll programme terms carefully at the Thrifty counter in Colorado before signing the hire agreement.

Can I get a Tolls Cashback on my Thrifty hire in Colorado?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Thrifty hire in Colorado.

Colorado's cashless toll roads, including E-470 near Denver International Airport and the I-25 Express Lanes, mean toll charges are common for renters. This benefit helps offset those costs after your trip.

To claim your Tolls Cashback after your Thrifty hire in Colorado:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

The refund is calculated as the lesser of your actual toll charges or 5% of your booking total. For example, if your booking total was US$500, the maximum cashback is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up a Thrifty hire car in Colorado?

To collect your Thrifty hire in Colorado, you must present the following physical documents at the counter:

  • Your original, unexpired driver's licence in the main driver's name
  • A major credit card with the driver's name printed on the physical card, used for the security deposit hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at most Thrifty locations in Colorado.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Thrifty counter. If there is a name mismatch between your licence, passport, and credit card, the counter agent may refuse the hire, so verify all names match before you travel to Colorado.

Is a credit card required for the security deposit at Thrifty in Colorado?

Yes, a physical major credit card in the main driver's name is required for the security deposit hold when picking up your Thrifty hire in Colorado.

Key points to know before arriving at the Thrifty counter in Colorado:

  • The card must be a major credit card (Visa, Mastercard, Amex, etc.) with a line of credit, not a debit or prepaid card
  • The driver's name must be printed on the physical card
  • Typical security deposit holds in the United States range from approximately US$300 to US$400, though the exact amount is set by Thrifty at the counter
  • The hold reduces your available credit until released after the vehicle is returned
  • Digital wallets, virtual cards, and single-use card numbers are not accepted

Even if you prepaid your Thrifty booking in Colorado online, you must still present a physical credit card at pickup for the hold. The hold is not a charge and is released after the hire concludes, though your bank may take up to 15 business days to reflect the release. Bring a backup credit card in your name in case your primary card is declined.

What is the minimum age to hire a car with Thrifty in Colorado?

The standard minimum age to hire a car with Thrifty in Colorado without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge at the counter.

Important age-related details for Thrifty hires in Colorado:

  • Drivers aged 21 to 24 pay a young-renter surcharge of approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for Thrifty
  • Certain vehicle classes such as full-size SUVs, premium, luxury, minivans, and convertibles are typically restricted to renters aged 25 and older
  • Economy, compact, and intermediate sedan or SUV categories are generally available to drivers aged 21 to 24
  • Drivers under 21 cannot hire from Thrifty in Colorado

Colorado does not have a state law requiring hires to drivers under 21 (unlike New York or Michigan), so Thrifty's standard policy applies. If you are 21 to 24 and travelling to Colorado, budget for the daily surcharge and confirm your chosen vehicle class is eligible before booking.

Does Thrifty in Colorado charge a fee for additional drivers?

Yes, Thrifty charges an additional driver fee in Colorado unless your booking confirmation explicitly states the additional driver is included at no charge.

For Thrifty hires in Colorado, the additional driver fee is approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the hire period. This fee is paid directly at the Thrifty counter and is not part of your prepaid rate.

Requirements for adding a driver to your Thrifty hire in Colorado:

  • The additional driver must be present at the Thrifty counter at pickup
  • They must present a valid driver's licence and any required IDP
  • They must sign the hire agreement
  • For Thrifty, additional drivers should generally be at least 25 years old; drivers aged 21 to 24 may face a young-renter surcharge or be declined depending on location

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle in Colorado, coverage may be void. Check your booking confirmation before arriving at the counter to confirm whether an additional driver is already included in your rate.

Does Travel Assistance cover a breakdown on Colorado mountain roads with Thrifty?

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or travel disruption while driving your Thrifty hire through Colorado's mountain regions.

Colorado's remote mountain roads, including areas around Eagle, Montrose, and Durango where Thrifty also operates, can be far from urban medical facilities. The Travel Assistance benefit covers:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not cover damage to the Thrifty hire vehicle itself (that is handled by CDW/LDW) or third-party liability. It also does not apply to residents of the United States or Canada. If you are a US or Canadian resident hiring a Thrifty vehicle in Colorado, this benefit is not available to you.

What fuel policy applies to Thrifty hires in Colorado?

Thrifty hires in Colorado follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel charges on your Thrifty hire in Colorado:

  • At pickup, confirm the fuel gauge reads full and ensure the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Thrifty return location before dropping off the car
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Thrifty vehicle in Colorado with less than a full tank, you may be charged for the fuel shortfall at the rental company's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee.

For after-hours returns at Colorado Thrifty locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as documentation. If the starting level at pickup was not full, ask the agent to record the exact level on the agreement and return the car at that same level.

Can I pick up a Thrifty car in Colorado and return it in a different city?

Yes, one-way hires are possible with Thrifty in Colorado, but a drop-off fee may apply depending on the route.

Common one-way scenarios for Thrifty in Colorado include picking up at Denver International Airport and returning at a regional location such as Durango, Eagle, or Montrose, or vice versa. Routes between different cities or regions typically carry a drop-off fee, while same-city returns between the airport and a downtown Thrifty location may not.

How to check if a drop-off fee applies:

  • During the booking process, select your different return location and the fee will appear under the "To pay at destination" section if applicable
  • The fee is route-specific and varies by distance, vehicle class, and season
  • This fee cannot be prepaid and is paid directly at the Thrifty counter in Colorado

Cross-border one-way hires (for example, returning the Thrifty vehicle outside Colorado in another US state) may be permitted but could carry higher fees or restrictions. Always confirm cross-border driving rules on your hire agreement before leaving Colorado.

What insurance cover is included in a Thrifty hire in Colorado?

The insurance cover included in your Thrifty hire in Colorado depends on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Thrifty hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage to other vehicles or injuries to other people.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Thrifty vehicle in Colorado. Some US states require a minimum liability amount; confirm whether it is included or optional on your booking confirmation.

CDW/LDW does not cover prohibited use such as off-road driving, driving under the influence, or use by an unauthorised driver not listed on the Thrifty hire agreement in Colorado. Always add every driver to the contract at the counter.

Review your Hola Car Rentals booking confirmation carefully before arriving at the Thrifty counter in Colorado to understand exactly which protections are included and whether any deductible applies.

What happens if my Thrifty hire in Colorado is returned late?

If you return your Thrifty hire in Colorado after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location.

If you exceed the grace period at the Thrifty return location in Colorado:

  • You may be charged for additional hours or an extra hire day at the applicable rate
  • A late return fee may also apply on top of the time charges
  • Charges are billed by Thrifty directly and are not covered by your prepaid rate

If you know in advance that you need more time with your Thrifty hire in Colorado, contact the rental location or Hola Car Rentals support before the scheduled return time to explore an extension. Extensions are subject to vehicle availability and may reprice the hire.

For after-hours returns at Thrifty locations in Colorado, follow the key-drop instructions provided on your hire agreement. Note that liability for the vehicle may continue until the counter agent formally checks it in the next business day, so document the vehicle's condition with photos at the time of return.

Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo