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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3380
3383 reviews
4.9 stars, 3383 reviews
4.9
user review 1 user review 2 user review 3 +3380
3383 reviews
4.9 stars, 3383 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 1 month ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 1 month ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 1 month ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 4 weeks ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 4 weeks ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 4 weeks ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 3 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 3 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 2 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 3 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 2 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 2 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 2 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 2 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 2 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 1 week ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 1 week ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 1 week ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 1 week ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 6 days ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 6 days ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 yesterday
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Thrifty in Denver include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Denver, including Thrifty, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Thrifty rental experience and peace of mind throughout your trip in Denver.

Will I face unexpected charges at the Thrifty counter in Denver when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Thrifty booking in Denver are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Thrifty counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Thrifty counter in Denver charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Thrifty to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Thrifty counter at Denver International Airport?

The Thrifty counter at Denver International Airport (DEN) is located at its dedicated on-site facility at 23586 E 78th Ave, Denver, CO, near the airport grounds. Customer parking is available at this facility.

When you arrive at DEN, follow the car rental signs toward the Thrifty facility. Confirm the exact building entrance and any shuttle or walking route on your booking confirmation before you travel, as terminal layouts can change.

If you are picking up at the Thrifty downtown Denver location instead, that counter is at 2001 Welton St, Denver, CO 80205, a street-level counter in the city center. A third city location exists at 7796 Washington St, Denver, CO 80229.

Always match the location shown on your reservation to the correct address before heading to the counter, since Thrifty operates multiple Denver sites and arriving at the wrong one can cause delays.

What documents do I need to pick up a Thrifty rental car in Denver?

To collect your Thrifty rental in Denver you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, in the main driver's name, for the security hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required at most Thrifty Denver locations.

All documents must be physical originals. Digital copies shown on a phone are not accepted. Debit and prepaid cards are not accepted for the security deposit hold.

Do I need an International Driving Permit to rent from Thrifty in Denver?

Not always, but it depends on your license. When renting from Thrifty in Denver, an International Driving Permit (IDP) is mandatory if your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic script. In that case you must carry both the IDP and your original license together.

If your license is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required at the Thrifty Denver counter. However, having one can prevent disputes and speed up the pick-up process.

Important points to keep in mind:

  • The IDP is a translation document only and is invalid without your original license
  • You must obtain the IDP in your home country before traveling; it cannot be issued in the United States
  • All documents presented at the Thrifty counter in Denver must be physical originals, not digital copies
How do toll roads work when renting from Thrifty in Denver?

Colorado's toll network around Denver is entirely cashless, meaning there are no cash booths. All tolls are collected electronically through the ExpressToll system using either a transponder or License Plate Tolling (LPT), where overhead cameras photograph the vehicle's plate.

The main toll roads you may encounter in the Denver area include:

  • E-470, a 47-mile loop around the metro area running toward Denver International Airport
  • I-25 Express Lanes, approximately 7 miles between US-36 and downtown Denver, with fares ranging from roughly US$0.50 to US$5.00 per trip depending on time of day
  • US-36 Express Lanes and the Northwest Parkway

Your Thrifty rental vehicle comes equipped with an electronic toll device. At the counter you can choose an unlimited toll package, typically priced between US$11 and US$25 per day depending on the program, or you can opt out and pay per use. If you opt out, Thrifty will bill the undiscounted LPT toll amount plus an administrative processing fee to your credit card after the rental ends. LPT rates are higher than transponder rates, so using the rental company's toll program or your own compatible transponder can save money on Denver-area toll roads.

There are no congestion charges or emissions zones in Colorado; only the express lane tolls described above apply.

Is a credit card required to rent from Thrifty in Denver?

Yes, a major credit card is required to rent from Thrifty in Denver. The card must be in the main driver's name with the driver's name physically printed on the card, and it must be presented as a physical card at the counter.

At pick-up, Thrifty will place a temporary authorization hold on the card, typically around US$300 to US$400 for a standard vehicle in the United States, though the exact amount varies by vehicle class and location. This hold reduces your available credit until it is released after the rental ends, which can take up to 15 business days depending on your bank.

Key points to remember for your Denver Thrifty pick-up:

  • Debit cards and prepaid cards are not accepted for the security deposit hold
  • Virtual or single-use card numbers are not accepted; you must present the physical card
  • Even if you prepaid your booking online, you still need to show a physical credit card at the counter
  • Bringing a backup credit card in your name is strongly recommended in case your primary card is declined

Notify your bank of your travel plans before arriving in Denver to prevent fraud blocks on the authorization.

Can I get Tolls Cashback on my Thrifty rental in Denver?

Yes, all bookings made through Hola Car Rentals, including Thrifty rentals in Denver, include Tolls Cashback of up to 5% of your total booking value for tolls paid during the rental period.

Given that Denver's toll network, including E-470, the I-25 Express Lanes, and US-36 Express Lanes, is entirely cashless and charges can add up quickly, this benefit can meaningfully offset your toll costs.

To claim your cashback after returning your Thrifty vehicle in Denver:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Thrifty counter, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted more than 30 days after return are not accepted, so keep your toll receipts and rental paperwork from your Denver trip.

What is the minimum age to rent from Thrifty in Denver?

The minimum age to rent from Thrifty in Denver without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the counter. For Thrifty, this fee is approximately US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes.

Additional restrictions apply to under-25 renters at Denver Thrifty locations:

  • Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, premium, luxury, convertible, minivan, and van categories
  • Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes
  • A valid driver's license and a major credit card in the main driver's name are still required regardless of age

Colorado is not one of the states (like New York or Michigan) that legally requires rental companies to rent to drivers aged 18 and older, so the standard Thrifty policy of 21 as the floor applies in Denver. If you are under 25 and unsure which vehicle classes are available for your Denver dates, contact customer service before booking.

How do I add an additional driver to my Thrifty rental in Denver?

Yes, you can add an additional driver to your Thrifty rental in Denver, either as part of your rate or by paying a fee at the counter.

Check your booking confirmation first. If it shows "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no cost. If it is not included, Thrifty charges approximately US$13.50 per rental day plus taxes for an additional driver in Denver, with a maximum of US$189 plus taxes per rental.

To add a driver at the Thrifty counter in Denver:

  • The additional driver must be physically present at pick-up
  • They must present a valid driver's license and any required ID
  • If their license uses a non-Latin alphabet, an IDP is also required
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by the vehicle's protections such as CDW/LDW and liability coverage. Anyone not named on the contract who drives the Thrifty vehicle in Denver may void those protections and trigger additional charges.

Can I pick up my Thrifty car in Denver and return it in a different city?

Yes, one-way rentals with Thrifty in Denver are possible, but a drop-off fee may apply depending on your return location, the vehicle class, and the distance involved.

Common patterns for Denver one-way rentals:

  • Returning to another Thrifty location within the same metro area often carries no drop-off fee
  • Returning to a different Colorado city or another state typically triggers a one-way fee that varies by route and vehicle class
  • Cross-border returns, for example from Denver to Canada, may be restricted or carry significantly higher fees

The drop-off fee is shown during the booking process under the "To pay at destination" section and will also appear on your confirmation. This fee cannot be prepaid and is paid directly at the Thrifty counter in Denver or at the return location.

If you need to change your return location after booking, be aware that the route may be repriced and a new or higher drop-off fee could apply. Contact support before making mid-rental changes to understand the cost impact for your Denver Thrifty reservation.

What fuel policy applies to Thrifty rentals in Denver?

Thrifty rentals in Denver follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to avoid fuel charges on your Denver Thrifty rental:

  • At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the Thrifty return location in Denver before dropping off the vehicle
  • Keep your final fuel receipt showing the date, time, and station address

If you return the vehicle below the recorded starting level, Thrifty will charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

Use the correct fuel type for your vehicle. Wrong-fuel incidents are not covered by the fuel policy and can generate additional charges. If you are unsure which fuel type your Denver Thrifty vehicle requires, ask the agent at pick-up.

What insurance coverage is included in a Thrifty rental in Denver?

The coverage included in your Thrifty rental in Denver depends on the rate plan you selected when booking. Most Hola Car Rentals rate plans for the United States include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), which reduces your financial liability for damage to the rental vehicle itself.

Key points about CDW/LDW on your Denver Thrifty rental:

  • It covers collision damage, theft, and vandalism to the rental car, subject to any deductible shown on your confirmation
  • It does not cover damage to third parties, your own injuries, or your personal belongings
  • It does not cover prohibited use such as off-road driving, DUI, or driving by an unlisted driver

Third-party liability (LIS/ALI/SLI) is separate. Some U.S. states require a minimum level of liability to be included, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Denver Thrifty booking for full protection against claims from other parties.

Review your booking confirmation carefully to see exactly which coverages are listed as included and whether a deductible applies before you arrive at the Thrifty counter in Denver.

What happens if my Thrifty pickup in Denver is delayed by a late flight?

If your flight into Denver is delayed, Thrifty will generally hold your reservation for up to 24 hours from the original scheduled pick-up time, as long as you arrive during counter operating hours.

What to do if your Denver arrival is delayed:

  • If the delay is less than 24 hours, proceed to the Thrifty counter at 23586 E 78th Ave near Denver International Airport as soon as you land; your booking should still be honored
  • If the delay will exceed 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
  • Keep your flight delay documentation in case the Thrifty agent in Denver requests it

Note that if you arrive outside the counter's operating hours, after-hours pickup may not be available. Confirm the Thrifty Denver counter hours on your booking confirmation before you travel, and plan your arrival accordingly. Bookings that are not collected within 24 hours of the original pick-up time may be forfeited without a refund, so acting quickly is important.

Does Travel Assistance apply to my Thrifty rental in Denver?

Travel Assistance provided by Terrawind Global Protection is included with most Hola Car Rentals bookings, including Thrifty rentals in Denver. However, this benefit does not apply to residents of the United States or Canada. If you are visiting Denver from outside North America, you are likely eligible.

Coverage typically includes:

  • Travel and medical insurance for up to 5 passengers in the vehicle
  • Legal assistance in the event of a road accident, which can be particularly useful on Denver-area highways such as E-470 or I-25
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

This coverage does not include damage to the Thrifty rental vehicle itself (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

To reach assistance 24 hours a day, 7 days a week during your Denver rental:

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and conditions that apply to your Thrifty Denver reservation.

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