SUV Hire
in Washington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Washington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Washington.

No. With Hola Car Rentals, all costs and charges for your booking in Washington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Washington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

SUV hire counters at Ronald Reagan Washington National Airport (DCA) are located in Terminal Garage A at 2500 National Ave, Garage A, Arlington, VA 22202. Most major brands including Alamo, Enterprise, Avis, Hertz, and Budget operate from this consolidated garage.

To reach the garage after baggage claim, you have two options:

• Take the free hire car shuttle: pick it up at Terminal 1 on the middle curb between Doors 1 and 2, or at Terminal 2 near Doors 3 and 8. Exit at the Terminal Garage A/Hire Car stop. The shuttle runs 24 hours.
• Walk: approximately 10 minutes from Terminals A and B, or about 15 minutes from Terminal C.

Some brands such as Avis operate from off-airport lots and use a dedicated branded shuttle. If your Washington SUV hire is with Avis, follow the purple signs for off-airport shuttles rather than the airport shuttle. Once at the garage, you can use a kiosk to print your agreement and select your SUV on the lot. Enterprise SUV vehicles are typically located on the second floor. Allow 20 to 45 minutes from baggage claim to driving away, depending on crowds.

The District of Columbia itself has no toll roads within its boundaries. However, if you drive your Washington SUV hire into nearby Virginia or Maryland, you will encounter cashless toll roads where E-ZPass is the primary electronic system used across the Mid-Atlantic region.

Common toll routes near Washington and their approximate costs at video (non-transponder) rates include:

• Wilson Bridge (I-95/I-495 between DC, Maryland, and Virginia): US$6 to US$8 per crossing
• 495 Express Lanes on the Virginia side of the Beltway: US$4 to US$20 dynamically priced per segment during peak hours
• Dulles Toll Road and Greenway (to/from Dulles Airport): US$5.75 to US$6.25 one way
• I-95 Express Lanes toward Baltimore: US$8 to US$15 total

Nearly all toll facilities in the Washington area are fully cashless, meaning cameras photograph your licence plate and charges are billed electronically. Your SUV hire vehicle comes pre-equipped with an electronic toll device. At pickup you can choose an unlimited toll package (approximately US$11 to US$25 per day) or pay per use, which adds a daily processing fee of roughly US$4.95 to US$5.35 on days you use a toll road, plus the actual toll amount. There are no congestion charges or emissions zones in Washington DC itself.

To collect your SUV hire in Washington, you must bring the following physical documents to the counter:

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors arriving from abroad)

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and cannot replace your licence.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Washington SUV hire counter. Debit and prepaid cards are not accepted for the authorisation hold, so bring a major credit card with sufficient available credit.

Yes, all Hola Car Rentals rates for a Washington SUV hire include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire period.

This benefit is especially useful in Washington because, while DC itself has no toll roads, driving your SUV into Virginia or Maryland puts you on cashless toll highways such as the 495 Express Lanes, the Wilson Bridge on I-95/I-495, and the Dulles Toll Road, where costs can add up quickly.

To claim your cashback after returning the SUV:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback, followed by your reservation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterwards.

Every SUV hire vehicle in Washington comes pre-equipped with an electronic toll device, since virtually all toll facilities in the DC area and surrounding states are fully cashless with no cash booths.

At the counter when picking up your Washington SUV, you will be offered two options:

• Unlimited toll package: a flat daily rate of approximately US$11 to US$25 per day, charged every day of the hire regardless of whether you use a toll road
• Pay-per-use: you are automatically enrolled if you drive through a toll without purchasing a package. The hire company charges the actual toll amount at video rates (which can be 25% to 100% higher than E-ZPass discounted rates) plus a daily processing fee of roughly US$4.95 to US$5.35 on each day you use a toll road

If you prefer to opt out and use your own transponder, inform the counter agent at pickup and ask them to deactivate the vehicle’s default device to avoid duplicate charges. Note that toll charges are often posted days or even weeks after your hire ends, so a charge appearing on your card after you return the SUV is normal. Keep your hire agreement and any toll receipts in case you need to dispute a charge.

The minimum age to rent a SUV in Washington without additional surcharges is 25. Drivers aged 21 to 24 can rent a SUV in Washington but will be charged a daily young-renter surcharge at the counter, and most vehicle classes are restricted for this age group.

For drivers under 25, the vehicle classes typically available are limited to smaller categories such as Economy, Compact, Compact SUV, and Medium SUV. Full-size SUVs, premium SUVs, luxury vehicles, and vans are generally restricted to renters aged 25 and older.

Young-renter daily surcharge amounts vary by partner:

• Avis and Budget: US$13 per rental day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per rental day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

If you are from Latin America or the Caribbean and are aged 21 to 24, certain Hola Car Rentals rates with Avis or Budget may waive the young-renter fee for the main driver on eligible SUV categories in Washington. Check your booking confirmation to see if this waiver is shown.

When you pick up your SUV hire in Washington, the hire company will place a temporary authorisation hold on your credit card. For a standard SUV in the United States, this hold is typically around US$300 to US$400, though the exact amount can be higher for premium or full-size SUV categories and varies by brand, location, and season.

A few important points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the SUV, though your bank may take up to 15 business days to reflect the release.
• Only a major credit card with the driver’s name printed on the card is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• Make sure your card has sufficient available credit to cover both the hold and any expected charges during your Washington SUV hire.
• Notify your bank of your travel plans to prevent the authorisation from being flagged as suspicious.

Bringing a backup credit card in your own name is strongly recommended in case your primary card is declined at the Washington counter.

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Washington SUV hire as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage is particularly relevant when driving a SUV in the Washington area, where routes into Virginia and Maryland can take you onto busy interstate highways far from the city centre. If you experience a medical emergency or need legal assistance after an accident on one of these routes, you can reach the assistance line 24 hours a day.

To get help, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your booking confirmation for the exact coverage terms and limits that apply to your specific reservation.

Yes, after-hours returns are supported at Ronald Reagan Washington National Airport for SUV hire. The airport shuttle runs 24 hours, so you can reach the hire car area in Terminal Garage A at any time.

When returning your Washington SUV after hours, follow these steps:

• Follow the Hire Car Return signs to the designated lot or garage
• Leave the keys on the dashboard with the doors unlocked, as directed by your hire agreement
• Take a photo of the SUV's condition and fuel gauge before leaving
• Keep your final fuel receipt showing the date, time, and station address

Note that some brands have specific staffing windows. For example, Avis return staff begin at 4:30 AM, and no returns are processed between closing time and 4:30 AM even though the shuttle is running. Check your hire agreement for the specific after-hours instructions for your brand.

Under the Full-to-Full fuel policy, you must return the SUV with the same fuel level recorded at pickup. Refuel within approximately 10 miles of the Washington return location so the gauge does not drop before you arrive.

An International Driving Permit (IDP) is not always mandatory to rent a SUV in Washington, but whether you need one depends on your licence.

You must carry an IDP alongside your original licence if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In this case, the IDP serves as a required translation and cannot be used without the original licence.

If your licence is in English or uses a Latin alphabet, an IDP is recommended but not strictly required for your Washington SUV hire. However, some hire partners may request one at their discretion, so carrying one adds a useful layer of protection.

A few practical points:

• Obtain your IDP in your home country before travelling. US organisations such as AAA do not issue IDPs to non-US licence holders.
• The IDP is a translation booklet only, not a standalone licence. Always present both documents together at the Washington counter.
• All documents must be physical originals. Digital versions are not accepted.

Yes, one-way SUV hire in Washington is possible, but a drop-off fee may apply depending on your return location, the hire partner, and the vehicle class.

General patterns for Washington one-way SUV hire:

• Returning to a different location within the same city or metro area often carries no drop-off fee
• Returning to a different city or state typically incurs a one-way fee, which varies by distance, partner, and SUV class
• Large or premium SUV categories can carry higher repositioning fees than smaller vehicle classes
• Cross-border one-ways (for example, into Canada) may be restricted or require special authorisation

The drop-off fee is always shown during the booking process under the section labelled To Pay at Destination on the checkout screen. It is not prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed at the time of booking. Review your confirmation carefully to confirm whether a fee applies to your specific Washington SUV route before finalising your reservation.

When hiring a SUV in Washington, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the SUV itself, including collision damage, theft, and vandalism. A deductible may still apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the SUV. In the United States, not all states require hire companies to include state-minimum liability cover, so this is not automatically guaranteed in Washington. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary cover of up to US$300,000 to your Washington SUV hire.

Key points to remember:

• CDW and LDW cover the hire SUV only, not third parties
• LIS covers third parties only, not the SUV itself
• Only drivers named on the hire agreement are covered by either protection
• Driving outside permitted areas or in breach of the agreement can void cover

Check your booking confirmation to see which protections are already included in your Washington SUV rate before accepting or declining anything at the counter.

Your Washington SUV hire uses a Full-to-Full fuel policy. You receive the SUV with a full tank and must return it full to avoid additional charges.

At pickup, verify the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Washington counter.

When returning your SUV, refuel within approximately 10 miles of the Ronald Reagan Washington National Airport return location so the gauge does not drop before you arrive. Keep the final fuel receipt showing the date, time, and station address.

If you return the SUV below the recorded starting level, you may be charged:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or handling fee on top of the fuel cost

For after-hours returns of your Washington SUV, leave the fuel receipt in the return envelope and keep a photo of the full gauge on your phone as evidence. The security deposit hold is separate from any fuel charges and is refunded after the hire concludes, subject to your bank's processing timeline.