VERIFIED REVIEWS
Holger Pfarr
"By far cheaper than all rental car offers."
Sharon Radford
"Quick and easy"
Bill Harshbarger
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off.
The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days.
Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy.
And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage.
Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing.
Their AI agent, perfectly better. Very good advice.
And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select.
Looking forward to booking with Hola again"
תמיר מורוביץ
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed.
Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference.
A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass.
My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
"Very easy to book
Very easy to pay
And the best deal I could find by quite a long way
Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
"great prices easy to book definitely use again"
constanza cecchi
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
"Hola is amazing, has everything you need.
Thanks"
Damien DE SOUSA
"Easy and fast booking process"
Jason Bishop
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou.
Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
"Good car and price"
Wheeling and dealing Uk
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
"Easy to use, great prices, all inclusive"
HaYoung Son
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
"So easy to book and a great price"
Jean-Francois WILMOTTE
"Perfect, no problems at all and a very attractive price."
amarthi rivera
"👌 EXCELLENT"
Jonne Miettinen
"Easy"
Hong-Anh Ha
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
"Awesome service"
JOSE LUIS MORA
"Excellent process, very easy"
K_Cantona95
"Excellent value for money!"
Ara Bermúdez
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
"Excellent experience"
Ole Alnes
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
"Everything was very quick and clear."
Artie Divin
"Very easy to book and very cheap"
Cristian Francisco Pastore
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
"Very easy to book etc, made it all so much better"
Robert Agati
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
"Best ever service I've experienced !
Well done !!!"
mrbstube
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
"EASY AND FAST."
Cristian Barbero
"The website format and information are very clear and accessible, with many options.
I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
"Everything is very intuitive and easy when managing reservations.
The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
"So far so good"
Judy Winkin
"Easy and good deal"
Samantha de León
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
"Very easy to book and competitive prices."
ju
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
"Very easy and accommodating"
denis dadoun
"Very good. Easy."
David Garciarena
"Easy to rent, best prices"
Jose J Rivera Indio Joe
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
"Very easy process and added extras were well appreciated"
Richard Gardiner
"booking process good, seems to have lots of inclusions"
sara l.
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
"Arranged so quickly and easily, top service..!!!"
Joseph
"Booking went smoothly"
Nathaniel Rosen
"Quick, clear and easy to understand."
Esther Ng
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
"Absolutely the best price."
Michael Parrish
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
"All done smoothly"
Kiran Sedoo
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
"Hola Car Rentals company is best car rental company,
and website is great."
Neil Flavin
"Quick hassle free booking with Hola.
Always a pleasure 👍"
Tomáš Kreitl
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
"Booking is very easy😊"
Tif Shukla
"Very easy and straight forward"
mindaugas liumpa
"Easy to book"
RICCARDO CARAMASCHI
"Great deals and easy booking!
Highly recommended"
Lynne Mathias
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
"Competitive rates and guarantees.
A reliable and responsive company."
Asher Wagner
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it.
At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost.
What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide.
One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent.
You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence.
Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
"Company with very good prices. Easy and quick booking process."
Frequently Asked Questions
How do I get from the Cleveland Hopkins Airport terminal to the rental car facilities if I’m arriving with checked bags and a tight connection?
After collecting your luggage from the baggage claim area, follow the overhead signs for Ground Transportation and Rental Car Return. Cleveland Hopkins International Airport (CLE) has a consolidated rental car facility located a short distance from the main terminal. You will need to board a dedicated shuttle, which runs continuously 24/7, to reach the rental counters. While the shuttles are frequent, it's sensible to allow at least 15 to 20 minutes for the whole process of walking to the shuttle stop, waiting, and the ride itself to ensure you stay on schedule.
If my flight lands after midnight at CLE, what’s the smoothest plan for picking up a rental car without getting stuck waiting around?
The key to a smooth late-night pickup is to have all your reservation details readily available on your phone or printed out. Once you land, proceed directly to the rental car shuttle pickup area as the facility is separate from the terminal. The shuttles operate around the clock, ensuring you can get there regardless of your arrival time. Having your driving licence and other necessary information to hand will speed up the process at the desk. This preparation helps minimise delays and gets you on the road to your destination more quickly, even in the early hours.
What’s the easiest route out of Cleveland Hopkins to reach downtown Cleveland during weekday rush hour without confusing interchanges?
For the most straightforward drive to downtown Cleveland from the airport during rush hour, take I-71 North. While it can experience heavy traffic, its interchanges are generally less complex for a first-time visitor than other options. Follow I-71 North for approximately 9 miles, then take exit 170B for I-90 East. From I-90 East, use exits for East 9th Street, Prospect Avenue, or Superior Avenue to enter the heart of downtown. Using a sat nav is highly recommended to navigate the final city streets to your specific destination.
Which Cleveland neighbourhoods are the most stressful for first-time drivers because of one-way streets, sudden lane drops, or tricky turns?
First-time drivers in Cleveland may find Downtown the most challenging due to its grid of one-way streets, high pedestrian traffic, and numerous traffic lights. The Ohio City neighbourhood, particularly around the West Side Market, can also be tricky with its narrow streets and limited parking. Additionally, the University Circle area presents its own challenges with complex junctions and roundabouts connecting major cultural institutions. It’s best to approach these areas with patience, use a reliable navigation app, and be prepared for sudden stops or turns.
If I’m staying near Playhouse Square, where should I plan to park the car so I’m not circling blocks right before a show?
To avoid stress before a show at Playhouse Square, your best strategy is to use one of the many designated parking garages in the district. The Playhouse Square garage itself is the most convenient, offering direct indoor access to the theatres. Several other large, multi-level garages are within a one- or two-block radius, often with slightly lower event rates. Arriving at least 45 minutes before curtain time is advisable, as this allows you to park and walk to your theatre without rushing, even if your first-choice garage is full.
What should I know about driving to a Browns, Guardians, or Cavaliers game and timing my arrival so I’m not stuck in postgame gridlock?
Driving to a major sporting event in downtown Cleveland requires strategic timing. For any game, plan to arrive at least 90 minutes early to secure parking in a lot or garage near the stadium or arena, as on-street parking is scarce. To avoid postgame gridlock, consider delaying your departure by enjoying a post-match meal or drink at a nearby restaurant. Alternatively, parking a little further from the venue, perhaps a 10–15 minute walk, can give you easier access to the main motorways when leaving, bypassing the most immediate congestion.
If I’m planning a Rock & Roll Hall of Fame day, what’s the best way to handle parking and waterfront traffic flow?
The most convenient parking for the Rock & Roll Hall of Fame is the adjacent lot, though it can fill up quickly on busy days. Several other parking garages are available nearby, including those for the Great Lakes Science Center and throughout the North Coast Harbor area. Traffic along the waterfront, especially on Erieside Avenue, can be slow, so it's best to approach from East 9th Street. Arriving earlier in the day, particularly at weekends, will give you the best chance at prime parking and a more relaxed start to your visit.
How early should I head to the West Side Market on a weekend if I want to find parking nearby without a long walk?
To secure convenient parking at the West Side Market on a weekend, aim to arrive shortly after it opens, ideally before 9:00 AM. The market has its own dedicated car park, but it fills extremely fast due to the market's popularity. Arriving early not only guarantees a spot but also allows you to experience the market when it's slightly less crowded. If you arrive later, be prepared to look for on-street parking in the surrounding Ohio City neighbourhood, paying close attention to posted time limits and restrictions.
What’s the easiest way to do an Ohio City–Tremont–Downtown loop by car without constantly needing U-turns or awkward left turns?
A logical driving loop starts in Ohio City. From there, take West 25th Street south and follow signs for I-90 East/I-71 North, then quickly exit onto US-422/I-490 East towards Tremont. After exploring Tremont, get back on I-490 West to I-71 North, which will take you across the Innerbelt Bridge into Downtown. To return to Ohio City from Downtown, take a major westbound street like Superior or Lakeside Avenue to the Detroit-Superior Bridge. This route minimises difficult turns and uses major arteries for smoother transitions between neighbourhoods.
If I’m visiting the Cleveland Museum of Art and University Circle, what’s the most practical approach for parking and moving between nearby attractions?
The most practical strategy for visiting University Circle is to park once and explore the area on foot. The Cleveland Museum of Art has its own large car park, which is centrally located and ideal for a day-long visit. From there, you can easily walk to the Cleveland Museum of Natural History, the Cleveland Botanical Garden, and the Western Reserve Historical Society. This approach saves you the hassle of finding new parking at each stop and allows you to enjoy the beautiful architecture and green spaces of the neighbourhood.
What’s it like driving around Lakewood and the near west suburbs compared with driving in the city centre?
Driving in Lakewood and other near west suburbs is generally less intense than navigating downtown Cleveland. These areas feature a mix of main thoroughfares like Detroit Avenue and Madison Avenue, along with a dense grid of residential streets. While traffic can be steady, you won't encounter the same level of one-way streets or complex highway interchanges as in the city centre. However, be mindful of lower speed limits on side streets, pedestrian crossings, and the availability of on-street parking, which can be competitive in commercial districts.
How do I plan a day trip from Cleveland to Cuyahoga Valley National Park with minimal backtracking between trailheads and viewpoints?
To explore Cuyahoga Valley National Park efficiently, plan a linear route from north to south or vice versa. A good approach is to start at the northern end, perhaps at the Canal Exploration Center, and drive south along Riverview Road, which parallels the river and the Towpath Trail. This scenic road provides access to major trailheads like Brandywine Falls and the Boston Mill Visitor Center. By working your way down the valley, you can visit key sites in a logical order and end your day near the southern part of the park without unnecessary backtracking.
Which entrances or parking areas are typically easiest for a first visit to Cuyahoga Valley National Park when lots fill up?
For a first-time visitor, starting at the Boston Mill Visitor Center is an excellent choice as it offers ample parking and park information. If popular lots like Brandywine Falls are full, consider less-crowded alternatives such as the parking areas for the Ledges Trail or the Everett Road Covered Bridge. Another strategy is to park at a trailhead for the Ohio & Erie Canal Towpath Trail, like the one at Station Road Bridge, which provides access to miles of scenic walking and cycling away from the main attractions.
If I want to combine Brandywine Falls, the Towpath Trail, and a scenic train ride, how should I time the driving portions?
To best coordinate this trip, start your day early at Brandywine Falls to secure parking and enjoy the view before crowds arrive. From there, it's a short drive to a Towpath Trailhead, such as Boston Mill or Peninsula, where you can park for a walk or bike ride. Check the Cuyahoga Valley Scenic Railroad timetable in advance and plan to board at a station like Peninsula or Rockside Road. Driving between these key locations is relatively quick, so the main challenge is aligning your activities with the train's departure and arrival times.
What’s the most straightforward driving plan for seeing both the Cleveland Metroparks Zoo and Edgewater Park in the same day?
The most direct route involves using the motorways to connect these two destinations. After visiting the Zoo, take I-71 North towards downtown Cleveland. Merge onto I-90 West and then take Exit 192 for the West Shoreway (Route 2). Follow the Shoreway west for a few miles, and you will see clear signs for the Edgewater Park exit. This route is mostly motorway-based, helping you avoid slower city streets and making the transition between the two parks relatively quick, typically under 20 minutes without heavy traffic.
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