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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with National in Sacramento

National operates at Sacramento International Airport (SMF) through a consolidated rental car terminal shared by all major brands — not a counter inside the main terminals. A complimentary shuttle connects both terminal curbs to the facility around the clock, running roughly every 10 minutes, though during peak windows of 4–10 a.m. and 8 p.m. to midnight the wait can stretch longer. Budget 25 to 35 minutes total from baggage claim to vehicle pickup. Demand at SMF rises noticeably between late spring and early fall, so booking several weeks ahead helps secure both availability and better rates. California's FasTrak electronic toll system covers Bay Area bridges and express lanes throughout the state; National offers a TollPass for US$4.95 per usage day, capped at US$34.65 per rental period, plus the actual toll amounts — skipping it means tolls are billed at higher pay-by-plate rates. Fuel in the Sacramento area runs around US$5.79 per gallon, and returning the tank short of full triggers a fuel service charge well above pump prices. A credit card in the primary driver's name is required at pickup; the deposit hold typically runs US$300–400 depending on vehicle class, and renters without a confirmed return itinerary should expect the higher end of that range. If your license uses a non-Latin script — Arabic, Chinese, Cyrillic, or similar — bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Hyundai Kona

Hyundai Kona | Automatic

SUV

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Toyota Corolla

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4.5/ 5
Nissan Versa

Nissan Versa | Automatic

SMALL

or Small similar

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Frequently Asked Questions

What does my Hola Car Rentals booking with National in Sacramento include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Sacramento, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Sacramento.

Will I face unexpected charges at the National counter in Sacramento when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your National booking in Sacramento are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Sacramento charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the National car rental counter at Sacramento Airport?

The National car rental counter in Sacramento is located at the consolidated Rental Car Center at 6327 Aviation Dr, Sacramento, CA 95837. This facility is not within walking distance of the terminals, so all renters must take the rental car shuttle to reach it.

After collecting your baggage, exit to the outer island or center median of the terminal and look for the 24/7 rental car shuttle. Shuttles run approximately every 10 minutes, though wait times can be longer between 4 a.m. and 10 a.m. and again between 8 p.m. and midnight. The total wait and drive to the Rental Car Center typically takes 25 to 35 minutes.

Once at the center, proceed to the National counter to complete your rental agreement and collect your keys. If you are an Emerald Club member, you can skip the National counter entirely and go directly to the Emerald Aisle via the walkway to choose your vehicle.

After-hours returns are available at the Sacramento facility, and a Drop and Go key drop is provided for late-night or early-morning returns.

What documents do I need to pick up a National rental car in Sacramento?

To pick up your National rental car in Sacramento, you must bring the following physical documents to the counter:

  • Your original, unexpired driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card, used for the security deposit hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National counter in Sacramento. For licenses in other non-English scripts, an IDP is strongly recommended even if not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Sacramento counter. Debit cards and prepaid cards are not accepted for the security deposit hold.

Does California use FasTrak tolls, and how does it work with a National rental car in Sacramento?

Yes, California uses the FasTrak electronic toll system, and it applies to all toll roads, bridges, and express lanes you may encounter when driving your National rental car from Sacramento.

All toll facilities in California are cashless or nearly cashless, meaning you cannot pay with cash at most booths. Tolls are collected via transponder, license plate recognition, or invoice. Common toll facilities you may encounter include Bay Area bridges such as the Bay Bridge (approximately US$8.50 per crossing) and the Golden Gate Bridge (approximately US$9.75 with FasTrak), as well as express lanes on major freeways.

At the National counter in Sacramento, you will typically have two options:

  • Purchase an unlimited toll package at approximately US$11 to US$25 per rental day, which covers all toll usage during your rental
  • Decline the package and pay per use, in which case National will charge the toll amount plus administrative processing fees to your card, often weeks after your return

You may also opt out and pay tolls directly through the FasTrak website or app by registering the vehicle's license plate. If you plan to use your own transponder, inform the National counter in Sacramento so they can deactivate the vehicle's default device and prevent duplicate charges.

Can I get toll cashback on my National car rental in Sacramento?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National rental in Sacramento.

California's FasTrak system applies to bridges and express lanes you may use while driving in and around Sacramento, so toll costs can add up, especially if you travel toward the San Francisco Bay Area where bridge crossings cost approximately US$7 to US$15 each.

To claim your Tolls Cashback after returning your National vehicle in Sacramento:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Sacramento counter, and a toll receipt or invoice showing charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

How much is the security deposit for a National rental car in Sacramento?

When you pick up your National rental car in Sacramento, the counter will place a temporary authorization hold on your credit card as a security deposit. For standard vehicles rented in the United States, this hold is typically in the range of US$300 to US$400, though the exact amount can vary based on the vehicle class, rental duration, and the specific Sacramento location's policies.

This hold is not a charge. It temporarily reduces your available credit until the rental is closed and your bank releases the authorization, which can take up to 15 business days after you return the vehicle.

  • Only a major credit card with the driver's name printed on the card is accepted for the deposit
  • Debit cards, prepaid cards, and virtual cards are not accepted
  • The card must be in the main driver's name

It is a good idea to bring a backup credit card in your name in case your primary card is declined. If you are traveling internationally, notify your bank before arriving in Sacramento to prevent fraud blocks on the authorization.

Can I add an additional driver to my National rental in Sacramento?

Yes, you can add an additional driver to your National rental car in Sacramento, but the additional driver must be present at the counter at the time of pickup with a valid driver's license.

Whether the additional driver fee is included or charged at the counter depends on the rate you booked. For National rentals in Sacramento, the standard additional driver fee when not included in your rate is US$15 per day plus applicable taxes.

  • Check your booking confirmation for the line that reads additional driver free of charge to confirm if it is already included
  • The additional driver must appear in person at the Sacramento National counter and sign the rental agreement
  • They must meet the same minimum age and document requirements as the main driver
  • If their license is not in a Latin alphabet, they will also need an International Driving Permit

Only drivers listed on the rental agreement are covered by the vehicle's protections. Anyone who drives the National vehicle in Sacramento without being named on the contract may void coverage and result in additional charges.

What is the minimum age to rent a National car in Sacramento?

The minimum age to rent a National car in Sacramento without a young-renter surcharge is 25. Drivers aged 21 to 24 may still rent but will be charged a daily young-renter surcharge at the Sacramento counter, and certain vehicle classes will be restricted.

California does not have a state law requiring rentals to drivers under 21, so the minimum eligible age at the National counter in Sacramento is generally 21. Drivers under 25 should expect:

  • A daily underage surcharge added at the Sacramento counter
  • Restrictions on vehicle classes such as full-size SUVs, premium, luxury, convertibles, vans, and minivans
  • The surcharge is paid locally and is not included in your prepaid rate

Drivers aged 25 and older are not subject to any young-renter fee at the National counter in Sacramento. If you are unsure whether your age affects your eligibility for a specific vehicle class, contact customer service before booking.

What is the fuel policy for National car rentals in Sacramento?

National car rentals in Sacramento follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, verify the fuel gauge with the National agent in Sacramento and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer before leaving the lot.

When returning your National vehicle in Sacramento, refuel within approximately 10 miles of the Rental Car Center at 6327 Aviation Dr to ensure the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.

  • Returning with a tank below the recorded starting level may result in a fuel shortfall charge at the partner's rate, which is typically higher than retail pump prices
  • An additional refueling service fee may also apply
  • For after-hours returns at the Sacramento facility, leave your fuel receipt in the return envelope and keep a photo of the full gauge

Using the wrong fuel type is not covered by the fuel policy and may generate separate damage charges, so confirm whether your National vehicle in Sacramento requires gasoline or diesel before refueling.

Does travel assistance come with my National car rental in Sacramento?

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your National rental in Sacramento. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the travel assistance included with your Sacramento booking typically covers:

  • Medical coverage for up to 5 passengers for accidents and non-pre-existing illnesses
  • Legal assistance in the event of a road accident during your Sacramento rental
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

If you experience a medical emergency or accident while driving your National rental car in or around Sacramento, contact the assistance line before incurring expenses where possible:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Provide your full name and your Hola Car Rentals confirmation number when you call. This coverage does not replace CDW or third-party liability insurance for the National vehicle itself.

Can I return my National rental car after hours in Sacramento?

Yes, after-hours returns are available at the National Rental Car Center in Sacramento. The facility at 6327 Aviation Dr offers a Drop and Go key drop for renters who need to return their vehicle outside of staffed counter hours.

To complete an after-hours return of your National vehicle in Sacramento:

  • Drive to the Rental Car Center at 6327 Aviation Dr and follow signs to the National return area
  • Park the vehicle in the designated return bay
  • Note the fuel level and take a photo of the dashboard gauge as evidence
  • Place your keys and any required paperwork in the Drop and Go key drop box
  • Keep a copy of your fuel receipt and photos in case any post-rental charges are disputed

Be aware that when you return a vehicle after hours, the formal inspection happens the next business day. Any damage noted during that inspection may still be attributed to your rental period, so documenting the vehicle's condition at drop-off is important. Review your final receipt once it is issued to confirm all charges match your agreement.

Is a credit card required to pick up a National car in Sacramento?

Yes, a major credit card is required to pick up your National rental car in Sacramento. The card must be a physical card with the main driver's name printed on it and must have sufficient available credit to cover the security deposit hold, which is typically US$300 to US$400 for standard vehicles in Sacramento.

  • Debit cards are not accepted for the deposit hold at the National counter in Sacramento
  • Prepaid cards and virtual or single-use card numbers are also not accepted
  • Digital wallets such as Apple Pay or Google Pay cannot be used in place of a physical card for the deposit
  • The card must be in the main driver's name, not a third party's name

Even if you prepaid your National booking in full before arriving in Sacramento, you are still required to present a physical credit card at the counter for the hold. The hold is released after you return the vehicle, but your bank controls how quickly the credit becomes available again, which can take up to 15 business days.

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel to Sacramento to prevent fraud blocks.

Does CDW insurance cover my National rental car in Sacramento?

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage reduces your financial liability for damage to your National rental car in Sacramento if it is included in your booking rate. Check your booking confirmation to confirm whether CDW or LDW is listed and whether a deductible applies.

CDW and LDW typically cover:

  • Collision damage to the National vehicle
  • Theft and vandalism
  • Damage from covered incidents up to the vehicle's value, minus any applicable deductible

CDW and LDW do not cover:

  • Third-party liability, meaning injury or property damage you cause to others while driving in Sacramento (that requires separate LIS or SLI coverage)
  • Damage from prohibited use such as off-road driving, DUI, or unauthorized drivers
  • Tires, wheels, undercarriage, roof, or keys unless specifically included

At the National counter in Sacramento, confirm the deductible amount on your rental agreement before signing. If your plan shows a zero deductible, you will not owe anything out of pocket for covered incidents. Report any damage to National immediately, as late reporting can invalidate the coverage.

Can I pick up a National car in Sacramento and drop it off in another city?

Yes, one-way rentals are available with National in Sacramento, allowing you to pick up at the Sacramento Rental Car Center and return the vehicle to a different city or airport. However, a drop-off fee may apply depending on the route, vehicle class, and season.

When booking a one-way rental from Sacramento, the drop-off fee will be displayed on the rate details page under the section labeled to pay at destination. This fee is not included in your prepaid rate and must be paid at the National counter in Sacramento or at the return location.

  • Routes between nearby cities in the same region may carry a moderate drop-off fee
  • Long-distance or cross-country one-ways typically carry higher fees
  • Some routes or vehicle classes may not be available for one-way rental
  • Cross-border one-ways, such as from Sacramento to Canada or Mexico, are often restricted or require prior approval

If you change your return location after booking, the drop-off fee may be recalculated and the rate may reprice. Review your confirmation carefully to confirm the drop-off fee shown matches what you agreed to during checkout before arriving at the National counter in Sacramento.

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