National Car Hire
in Michigan

Hola Car Rentals is the only premium partner of the top car hire brands operating in Michigan, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Detroit Metropolitan Airport (DTW) in Michigan, National hire operates on a 24/7 basis. After landing, follow the Ground Transportation signage to the lower level of the terminal to reach the hire area.

At the National counter, Emerald Club members proceed first to the Emerald Club desk, and eligible customers can then head directly to the Emerald Aisle to choose their own vehicle without waiting in line. The counter address is 338 Lucas Dr, Detroit, MI 48242.

For after-hours returns at DTW, National uses a Drop and Go process: park in the designated return area, place your keys and rental jacket in the drop box, and no staffed agent is required.

At Cherry Capital Airport (TVC) in Traverse City, Michigan, the National counter is located inside the terminal directly across from baggage claim. After-hours returns at TVC use the drop box at the rental counter inside the terminal.

Yes, drivers under 25 can rent a car from National in Michigan, and Michigan is one of the few states where this is explicitly protected by law.

Michigan's public-accommodations law prohibits age discrimination in hires, which means National and other hire companies in Michigan are required to rent to licensed drivers aged 18 and older. A young-renter surcharge still applies.

Key points to know before booking with National in Michigan:

• Drivers aged 18 to 24 are eligible to hire but will pay a daily young-renter surcharge at the counter
• National charges approximately US$15 per day for additional drivers who are under 25, and a similar surcharge applies to the main driver under 25
• Most premium and speciality vehicle classes (Full Size SUV, Luxury, Minivan, Convertible, etc.) are restricted to drivers aged 25 and older
• Economy, Compact, and Intermediate categories are typically available to younger renters
• A major credit card in the main driver's name is still required for the security deposit

This Michigan-specific rule makes it more accessible for younger renters compared to most other U.S. states, where 21 is the typical minimum age set by the hire company.

Michigan has a limited number of toll facilities compared to other U.S. states, but they are important to know about before driving a National hire in Michigan.

The main toll points you may encounter are:

• Mackinac Bridge (I-75): connects the Upper and Lower Peninsulas; toll is US$4 for a standard 2-axle car; cash is accepted
• Detroit-Windsor Tunnel (I-75): connects Detroit, Michigan to Windsor, Ontario, Canada; toll is US$6.50 (or US$5.75 via the Nexpress app); this tunnel is cashless, so no cash payment is accepted
• Grosse Ile Toll Bridge: connects Riverview to Grosse Ile Township; toll ranges from US$3 (cash) to US$7 depending on payment method

Michigan does not use E-ZPass or SunPass. Where cash is not accepted, cameras capture licence plates and mailed invoices are sent to the hire company, which then bills the renter along with an administrative fee that can reach US$15 per toll.

National hire vehicles in Michigan may come pre-equipped with a toll transponder. At pickup you can opt into an unlimited toll programme (typically US$11 to US$25 per day) or pay per use. If you opt out, pay tolls directly where cash is accepted, or expect post-hire billing for cashless tolls plus processing fees.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your National hire in Michigan.

This benefit is useful in Michigan because tolls on routes like the Mackinac Bridge (US$4), the Detroit-Windsor Tunnel (US$6.50), and the Grosse Ile Toll Bridge (US$3 to US$7) can add up, especially on longer trips across the state.

To claim your cashback after returning your National hire in Michigan:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay them normally and claim reimbursement afterwards.

To pick up a National hire in Michigan, you must present the following physical documents at the counter:

• A valid, original driver’s licence (not a digital copy) in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Michigan from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Roman alphabet, an IDP is recommended but not strictly required.

Michigan follows standard U.S. hire requirements: debit cards and prepaid cards are not accepted for the security deposit. The National counter at DTW and other Michigan airports requires all documents to be physical originals. Digital versions shown on a phone will not be accepted.

When picking up a National hire in Michigan, the counter will place a temporary authorisation hold on your credit card as a security deposit. This is not a charge; it reduces your available credit until the hire is concluded and your bank releases the hold.

For standard vehicles hired in the United States, including Michigan, typical holds range from US$300 to US$400. The exact amount depends on the vehicle class, hire location, and National's current policy at that specific Michigan airport.

Important things to bear in mind:

• Only a major credit card with the driver’s name printed on the card is accepted for the deposit; debit and prepaid cards are not accepted
• Premium or speciality vehicles may carry a higher hold amount
• After you return the vehicle, the hold is released, but your bank controls when it appears back in your available credit, which can take up to 15 working days
• Bring a backup credit card in case your primary card is declined

Hola Car Rentals cannot confirm the exact deposit amount in advance, as final hold amounts are set by the National counter and local policy at each Michigan location.

Hiring a National vehicle at a Michigan airport means your base rate will be increased by several mandatory local fees and taxes. These apply at major Michigan airports including Detroit Metropolitan Airport (DTW) and Gerald R. Ford International Airport (GRR).

Typical charges added to National hires at Michigan airports include:

• Airport Concession Recovery Fee (ACRF): approximately 10% to 12% of the base hire rate, charged by the airport for operating on airport property
• Customer Facility Charge (CFC): approximately US$4.50 to US$6.75 per day, used to fund hire terminal facilities
• Michigan state sales tax: 6% applied to the hire
• Vehicle Licence Recovery Fee: approximately US$1 to US$2 per day

Combined, these add-ons can increase the total cost by 20% to 40% above the advertised base rate. Your booking confirmation will show which fees are included in your prepaid rate and which are due at the National counter in Michigan. If your confirmation states that taxes and fees are included, you should not be billed separately for those items at pickup.

No, National hire in Michigan does not have prominent off-airport or city centre locations. All 13 National locations in Michigan are airport-based, covering airports across the state including Detroit Metropolitan Airport (DTW), Gerald R. Ford International Airport in Grand Rapids, Cherry Capital Airport (TVC) in Traverse City, Bishop International Airport in Flint, Capital Region International Airport in Lansing, Kalamazoo/Battle Creek International Airport, Saginaw MBS International Airport, Sawyer International Airport near Marquette, and several smaller regional airports.

This is an important distinction for renters in Michigan because off-airport hires from other brands can sometimes be 20% to 30% cheaper by avoiding airport concession fees. However, National focuses on airport counters and business traveller services, so if you are arriving by air at a Michigan airport, the counter will be your pickup point.

If you need a hire from a non-airport location in Michigan, you may want to compare availability from other brands in the Enterprise Holdings group, such as Enterprise, which has a broader neighbourhood network across the state.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to National hires in Michigan as well. However, this benefit does not apply to customers who are residents of the United States or Canada.

For eligible international visitors hiring a National vehicle in Michigan, the travel assistance coverage typically includes:

• Medical cover for up to 5 passengers during the trip
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Michigan's geography includes remote areas such as the Upper Peninsula, where distances between towns can be significant. If you experience a medical emergency or need legal help after an incident while driving a National hire in Michigan, contact Terrawind's 24/7 assistance line at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001.

Always check your booking confirmation for the exact coverage terms and limits that apply to your specific reservation. This travel assistance does not cover damage to the hire vehicle itself; that is handled by CDW/LDW.

National hire in Michigan follows a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges at Michigan National locations:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location, whether that is DTW, TVC, or another Michigan airport, so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Michigan airports, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the National vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. No specific fuel stations near Michigan National return locations are listed in the hire agreement, so use Google Maps or your GPS to find the nearest station before returning.

Yes, you can add an additional driver to your National hire in Michigan, either as part of your rate or by paying a fee at the counter.

For National hires in Michigan, the additional driver fee is US$15 per day when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation for the line that reads additional driver free of charge.

Requirements for adding a driver at a Michigan National counter:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence and any required ID
• If their licence is not in a Latin (Roman) alphabet, an IDP is also required
• They must meet Michigan's minimum age requirement (18 and older, with a young-renter surcharge for drivers under 25)
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the National hire agreement in Michigan are covered by the vehicle's protections such as CDW/LDW. Anyone who drives without being named on the contract may void cover and trigger additional charges.

Yes, if you drive your National hire through the Detroit-Windsor Tunnel in Michigan, the toll applies to your vehicle and will be billed accordingly.

The Detroit-Windsor Tunnel connects Detroit, Michigan to Windsor, Ontario, Canada and is fully cashless; no cash payments are accepted at this crossing. The standard toll for a 2-axle car is US$6.50, reduced to US$5.75 via the Nexpress app.

Important considerations before using this crossing with a National hire in Michigan:

• Crossing into Canada may require prior authorisation from National; cross-border travel is not automatically permitted and must be confirmed in your hire agreement
• Because the tunnel is cashless, your licence plate will be captured and an invoice sent to National, which will then bill your credit card along with an administrative processing fee that can reach US$15
• If you plan to use the tunnel, ask the National counter agent in Michigan about cross-border permissions and whether enrolling in the toll programme at pickup would be more cost-effective
• The Mackinac Bridge toll (US$4, cash accepted) and the Grosse Ile Toll Bridge (US$3 to US$7) are domestic Michigan tolls and do not involve cross-border restrictions

After your hire, you can claim Tolls Cashback through Hola Car Rentals for eligible toll charges paid during your Michigan trip.

The insurance and protection options available with your National hire in Michigan depend on the rate plan selected when booking through Hola Car Rentals.

The main covers to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle itself from a collision, theft, or vandalism; a deductible may apply unless your confirmation states zero
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the National vehicle in Michigan; some U.S. states require a minimum level, but not all do, so check your confirmation

What these covers do not include:

• Damage to the hire vehicle is not covered by LIS/ALI/SLI; that requires CDW/LDW
• Your personal injuries or belongings require separate Personal Accident Insurance (PAI) or Personal Effects Coverage (PEC)
• Tires, undercarriage, and roof damage are often excluded from standard CDW/LDW

Michigan follows standard U.S. hire insurance rules. Always review your Hola Car Rentals confirmation to confirm which protections are included in your Michigan rate and what deductible, if any, applies. Only drivers listed on the hire agreement are covered.