National Car Hire
in Greensboro

Hola Car Rentals is the only premium partner of the top car hire brands operating in Greensboro, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Greensboro.

No. With Hola Car Rentals, all costs and charges for your booking in Greensboro are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Greensboro charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National Car Hire counter at Greensboro's Piedmont Triad International Airport (GSO) is located at 1000 Ted Johnson Parkway, Greensboro, NC 27409, on the baggage claim level inside the terminal. Follow the "Car Hire" signs from baggage claim directly to the counter. No shuttle or train is required, as the counter is on-site and walkable from the baggage claim area.

If you are an Emerald Aisle member, National allows you to proceed directly to the vehicle selection area without waiting at the counter, which can significantly speed up your collection. Allow approximately 15 to 30 minutes from baggage claim to driving away, assuming no long queues.

Counter hours are generally Monday to Friday 8 AM to 6 PM, Saturday 8 AM to 1 or 2 PM, and Sunday 8 AM to 12 or 1 PM. After-hours returns are handled via key drop. Confirm exact hours on your booking confirmation before arriving in Greensboro.

Yes, all toll roads near Greensboro and throughout North Carolina operate on fully cashless, all-electronic tolling. There are no traditional toll booths where you can pay with cash.

The main toll roads you may encounter when driving from Greensboro include the Triangle Expressway (connecting Raleigh and Durham, approximately 19 miles) and the Monroe Expressway. Typical costs for a standard 2-axle vehicle are up to US$3.60 to US$4.19 on the Triangle Expressway and up to US$2.66 on the Monroe Expressway when paid electronically. Bill-by-mail rates are higher.

Compatible payment systems include NC Quick Pass, E-ZPass, SunPass, and Peach Pass. Using an NC Quick Pass transponder with pre-loaded funds gives you a 35% discount off the bill-by-mail rate.

Your National hire vehicle in Greensboro will include an electronic toll device. At the counter you can choose between:

• An unlimited toll package (typically US$11 to US$25 per day), which covers all tolls for a fixed daily fee
• Pay-per-use billing, where National charges you the actual toll amount plus an administrative processing fee after the hire ends

Review the hire agreement carefully before signing to understand which option applies to your Greensboro hire.

To pick up your National hire car in Greensboro, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the security deposit authorisation hold
• A passport or valid government-issued photo ID (required for visitors from outside the United Kingdom)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. If your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory at the National counter in Greensboro. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Name mismatches between your licence, passport, and credit card are a common reason for problems at the counter, so verify everything matches before you travel to Greensboro.

Yes, all Hola Car Rentals bookings, including National Car Hire reservations in Greensboro, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

This is especially useful in Greensboro because North Carolina's toll roads, such as the Triangle Expressway and Monroe Expressway, are fully cashless and charges can add up, particularly if you drive towards Raleigh or Charlotte. The cashback applies to any tolls you pay, whether through the National toll programme or a compatible transponder.

To claim your cashback after returning your Greensboro hire:

• Email [email protected] within 30 days of the vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement from National, and a toll receipt or statement showing charges paid

Example: if your Greensboro booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls, you receive US$18 back. If you paid US$40, you receive US$25 (the cap). Refunds are issued to your original payment method within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Yes, a major credit card in the main driver’s name with the driver’s name physically printed on the card is required to hire from National in Greensboro. The card is used to place a temporary security hold at collection, not a permanent charge.

For a standard vehicle in the United Kingdom, the typical hold is approximately US$300 to US$400, though the exact amount is set by National at the Greensboro counter and may vary by vehicle class or hire length. The hold reduces your available credit until National releases it after you return the vehicle, and your bank may take up to 15 business days to reflect the release.

• Debit cards are not accepted for the security deposit authorisation hold
• Prepaid or virtual cards are not accepted
• The card must be in the main driver’s name, not a third party’s name
• Digital wallet payments (Apple Pay, Google Pay) are not accepted for the deposit

Even if you prepaid your National Greensboro booking online, you must still present a physical credit card at the counter. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorisation.

Yes, National Car Hire in Greensboro charges a young driver surcharge for renters aged 21 to 24. The fee is US$15 per day, in addition to the base hire rate, and is paid at the counter.

Drivers under 21 are not eligible to hire from National in Greensboro. The minimum hire age is 21, and the underage surcharge applies until the driver’s 25th birthday.

In addition to the daily fee, young drivers in Greensboro face vehicle class restrictions. Categories such as luxury, premium, full-size SUVs, minivans, and 12-passenger vans are typically not available to drivers under 25. Economy, compact, and intermediate vehicles are generally the accessible options.

• Ages 21 to 24: US$15 per day surcharge applies at the National Greensboro counter
• Under 21: not eligible to hire
• 25 and older: no underage surcharge

Note that the Avis and Budget underage fee waiver for Latin American and Caribbean travellers does not apply to National. If you are 21 to 24 and hiring from National in Greensboro, budget for the daily surcharge. Confirm the exact amount on your booking confirmation, as fees can vary by location and vehicle class.

Greensboro and the surrounding North Carolina road network use a road design called Superstreet intersections, which can be confusing if you are not familiar with them. Instead of turning left directly at a major intersection, drivers on minor roads must turn right and then make a U-turn at a designated median opening on the major road to continue in their intended direction.

This design is common on arterial roads near Greensboro, including US 74 corridors, and is promoted by the North Carolina Department of Transport. Major roads flow at near-freeway speeds of around 45 mph, while minor-road traffic is routed through these indirect left turns.

Practical tips for National hire car drivers in Greensboro:

• Do not attempt a direct left turn from a minor road at a Superstreet intersection. Follow the right-turn and U-turn sequence instead
• Allow extra time when navigating unfamiliar arterials around Greensboro, especially during your first day
• Use GPS navigation, as it will typically route you correctly through these intersections
• The Greensboro Urban Loop (I-840 and I-785) is a recently completed 49-mile beltway that can help you bypass many of these intersections when travelling around the city

These road layouts are unique to North Carolina and differ significantly from standard grid or two-way intersection systems found in most other countries and U.S. cities.

Most Hola Car Rentals bookings, including National Car Hire reservations in Greensboro, include Travel Assistance provided by Terrawind Global Protection. This benefit is particularly relevant in Greensboro given the city’s recently completed Urban Loop (I-840 and I-785) and the surrounding motorway network, where a breakdown or accident far from the city centre could leave you in an unfamiliar area.

Travel Assistance typically covers:

• Medical cover for travel-related emergencies for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance whilst driving in or around Greensboro, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location in Greensboro, and a brief description of the situation. Follow the coordinator's instructions before incurring any expenses, as some reimbursements require prior authorisation.

Important: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the National hire vehicle itself, which is handled separately by CDW or LDW cover.

Yes, you can add an additional driver to your National Car Hire reservation in Greensboro, but the additional driver must be physically present at the counter at the time of collection to show a valid driver’s licence and sign the hire agreement.

For National in Greensboro, the additional driver fee is US$15 per day when not included in your rate. Check your booking confirmation to see if your rate already includes one free additional driver, as some Hola Car Rentals rate plans cover this.

• The additional driver must meet the same age and licence requirements as the main driver
• Drivers aged 21 to 24 may be subject to the young driver surcharge in addition to the additional driver fee
• If your licence uses a non-Latin alphabet, the additional driver must also present an IDP
• Only drivers listed on the National hire agreement in Greensboro are covered by the hire’s protections

If you need to add a driver after leaving the Greensboro counter, you must visit a National branch in person to update the agreement. Anyone who drives the vehicle without being listed on the contract is not covered, and this can void your CDW or LDW cover. Do not allow unlisted drivers to operate the vehicle during your Greensboro hire.

National Car Hire in Greensboro operates on a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for your Greensboro hire:

• At collection, check the fuel gauge with the National agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location at Piedmont Triad International Airport (1000 Ted Johnson Parkway, Greensboro) so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at the Greensboro location, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the National vehicle in Greensboro with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, one-way hires are possible with National Car Hire when collecting in Greensboro, but a drop-off fee may apply depending on your return location, and not all routes are available.

The drop-off fee is route-specific and varies by destination, vehicle class, and season. It is listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website. If no fee appears, the route either does not incur a one-way charge or is not available as a one-way hire.

• Greensboro to another city in North Carolina: a drop-off fee often applies and varies by distance
• Greensboro to a different state: a drop-off fee typically applies and can be higher for longer distances
• Cross-border one-ways (for example, into Canada): generally restricted or subject to special approval

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation. If the National counter in Greensboro charges a different amount than shown on your confirmation, keep all paperwork and contact Hola Car Rentals support after the hire ends.

Changing your return location after booking may reprice the entire hire and recalculate the drop-off fee. Confirm any changes before arriving at the Greensboro counter.

The insurance and protection options included with your National Car Hire booking in Greensboro depend on the rate plan you selected. Review your booking confirmation carefully to see exactly what is covered.

Common cover types available for Greensboro hires:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others whilst driving the National vehicle in Greensboro. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended

CDW or LDW and third-party liability are separate protections. Having one does not replace the other. Only drivers listed on the National hire agreement in Greensboro are covered by either protection.

Optional add-ons such as personal accident insurance, personal effects cover, and prepaid fuel are not included by default and can be accepted or declined at the Greensboro counter. Accepting optional add-ons at the counter is your choice and those charges are not covered by No Extra Charges© guarantees.

If you return your National hire car in Greensboro after the agreed return time, a grace period of approximately 30 minutes typically applies before additional charges are triggered. However, grace periods are not guaranteed and vary by location and hire agreement.

After the grace period expires at the Greensboro return location, National may charge for extra time as follows:

• Up to 30 minutes late: usually within the grace window, no charge
• 30 to 90 minutes late: a partial-day or fractional charge may apply
• More than 90 minutes late: a full additional day charge may apply

These are general patterns for UK hires. The exact terms for your Greensboro National hire are stated in the hire agreement you sign at collection. Always confirm the return time and any grace period with the National agent at the Greensboro counter.

If you know you will need the vehicle longer, contact National or use the Hola Car Rentals app to request an extension before the original return time. Extending in advance is almost always less expensive than being charged for an unplanned late return. After-hours returns at the Greensboro airport location (1000 Ted Johnson Parkway) are handled via key drop, and you remain responsible for the vehicle until National processes the return the following business day.