National Car Hire
in Fort Lauderdale

Hola Car Rentals is the only premium partner of the top car hire brands operating in Fort Lauderdale, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Fort Lauderdale.

No. With Hola Car Rentals, all costs and charges for your booking in Fort Lauderdale are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Fort Lauderdale charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter at Fort Lauderdale Airport is located inside the Rental Car Centre (RCC), which is adjacent to Terminal 1 at Fort Lauderdale-Hollywood International Airport (FLL).

How to get there depends on which terminal you arrive at:

• Terminal 1: After collecting your bags, go to Level 2 and cross the Concourse B pedestrian bridge directly into the RCC. Walking time is approximately 5 minutes.
• Terminals 2, 3, and 4: Take the free RCC shuttle from the lower level curb. Shuttles run 24 hours a day, 7 days a week, typically every 10 minutes. Total door-to-counter time is roughly 10 to 15 minutes.

Once inside the RCC, follow the signage to the National counter. Bring your booking confirmation, a physical major credit card in the main driver's name, your driver's licence, and your passport or government-issued photo ID.

Almost all toll roads in the Fort Lauderdale area are fully cashless, meaning there are no traditional cash booths. Your National hire vehicle will include an electronic toll device or a plate-based billing system.

At the National counter in Fort Lauderdale, you typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your hire period.
• Pay per use: if you decline the package, the National hire company will charge you the actual toll amount plus daily or administrative processing fees after your hire ends. Charges may appear on your card days or even weeks after you return the vehicle.

Florida uses the SunPass and E-PASS systems on expressways around Fort Lauderdale, Miami, and the surrounding region. If you plan to use your own visitor toll pass, inform the National counter agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

There are no congestion charges or emissions zones in Fort Lauderdale. Tolls are standard road fees only.

To pick up your National hire car in Fort Lauderdale, you must present the following physical documents at the RCC counter:

• A valid, original driver's licence (not a digital copy) in the main driver's name.
• A passport or government-issued photo ID, especially if you are visiting from abroad.
• A physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are a foreign visitor.

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and is not valid without your original licence.

All documents presented at the National counter in Fort Lauderdale must be physical originals. Digital documents are not accepted.

Yes, all bookings made through Hola Car Rentals, including National hires in Fort Lauderdale, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Fort Lauderdale and the surrounding South Florida area have numerous cashless toll roads, including the Florida Turnpike and I-95 Express lanes, so this benefit can add up meaningfully depending on your route.

To claim your cashback after returning your National vehicle in Fort Lauderdale:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the National counter, and a toll invoice or statement showing charges paid.

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When you pick up your National hire car in Fort Lauderdale, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until released after you return the vehicle.

For standard vehicles at National locations in the United States, including Fort Lauderdale, the typical hold is approximately US$300 to US$400. The exact amount can vary based on the vehicle class, hire duration, and the specific National location.

Important things to know about the deposit:

• Only a physical major credit card in the main driver's name with the driver's name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted.
• Make sure your card has sufficient available credit to cover the hold plus any expected charges.
• After you return the vehicle, the hold is released, but your bank controls when it appears back on your account, which can take up to 15 business days.
• Bring a backup credit card in case your primary card is declined at the Fort Lauderdale National counter.

Yes, you can add an additional driver to your National hire in Fort Lauderdale, but the additional driver must be physically present at the RCC counter at pickup to show their valid driver's licence and sign the hire agreement.

For National hires in Fort Lauderdale, the additional driver fee is US$15 per day plus applicable taxes. Some Hola Car Rentals rate plans include one additional driver at no extra cost, so check your booking confirmation before arriving at the counter.

Requirements for any additional driver at the Fort Lauderdale National counter:

• Must be present at pickup with a valid, physical driver's licence.
• Must meet the minimum age requirements for the hire location.
• If their licence is not in English and does not use a Latin alphabet, an IDP is required.
• Must sign the hire agreement at the counter.

Only drivers listed on the National hire agreement are covered by protections such as CDW/LDW. If someone not listed on the contract drives the vehicle, coverage may be void. You cannot add a driver remotely after leaving the Fort Lauderdale counter without visiting a branch in person.

Yes, drivers under 25 years old are subject to a young-renter surcharge when picking up a National hire in Fort Lauderdale. The minimum age to hire without a surcharge in the United Kingdom is 25.

Drivers aged 21 to 24 can hire from National in Fort Lauderdale but will pay an additional daily fee at the counter. National charges US$15 per day plus taxes for additional drivers in this age group, and similar surcharges apply to the main driver under 25.

Additional restrictions for under-25 renters at Fort Lauderdale National locations:

• Many vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, minivans, luxury, premium, and convertible categories.
• Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes.
• Drivers under 21 are not eligible to hire in Florida outside of New York and Michigan exceptions, which do not apply to Fort Lauderdale.

Always confirm the surcharge amount and eligible vehicle classes on your booking confirmation before arriving at the Fort Lauderdale National counter.

Third-party liability cover is not automatically included in every National hire rate in Fort Lauderdale. Florida does not mandate that hire companies include state-minimum third-party liability in every hire contract, so cover depends on your specific rate plan.

When hiring from National in Fort Lauderdale, you have the option to add Liability Insurance Supplementary (LIS/ALI/SLI), which protects you against bodily injury and property damage you may cause to others while driving the hire vehicle. This is separate from CDW/LDW, which only covers damage to the National vehicle itself.

Key points to understand:

• LIS/ALI/SLI covers third parties, not the hire vehicle or your own injuries.
• Cover applies only to drivers listed on the National hire agreement.
• If you have a personal auto insurance policy that extends to hire vehicles, it may provide some liability cover, but terms vary widely.
• Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Fort Lauderdale National hire for full peace of mind.

Check your booking confirmation to see whether LIS is included or listed as an optional add-on for your specific rate.

Yes, most bookings made through Hola Car Rentals, including National hires in Fort Lauderdale, include travel assistance provided by Terrawind Global Protection. However, this benefit applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify.

For eligible renters driving in and around Fort Lauderdale, the travel assistance coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This cover does not replace CDW/LDW for damage to your National hire vehicle, nor does it cover third-party liability to others.

If you need assistance while driving in the Fort Lauderdale area, contact Terrawind 24 hours a day, 7 days a week:

• Phone: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage terms and limits that apply to your Fort Lauderdale National hire.

National hires in Fort Lauderdale follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at Fort Lauderdale:

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge.
• Refuel within approximately 10 miles of the Fort Lauderdale RCC return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• Show the full gauge to the National agent at return, or leave the receipt in the envelope for after-hours drops.

If you return the vehicle below the recorded starting level, National may charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning the tank full is always the most cost-effective option.

Some National counter locations in Fort Lauderdale may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable.

Returning your National hire car at Fort Lauderdale Airport is straightforward. Follow the car hire return signs to the Rental Car Centre (RCC), which is adjacent to Terminal 1, and proceed to the National designated return bay inside the RCC.

Steps for a smooth return:

• Refuel near the Fort Lauderdale RCC before arriving, keeping your receipt as proof of a full tank.
• Follow the car hire return signs from the airport road network to the RCC.
• Drop the vehicle at the National return area inside the RCC and confirm the return with an agent or complete the self-return process.
• After returning the vehicle, take the free RCC shuttle back to your terminal. Shuttles run 24 hours a day, 7 days a week, approximately every 10 minutes. Terminals 2, 3, and 4 are served from the lower level; Terminal 1 is accessible via the Concourse B pedestrian bridge on Level 2.

Keep all paperwork from the National counter, including the final hire agreement and any fuel receipts, in case post-hire charges appear on your card for tolls or other items. Toll charges in Fort Lauderdale and the broader Florida network can appear days or weeks after your hire ends.

An International Driving Permit (IDP) is mandatory for your National hire in Fort Lauderdale if your driver's licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP at all times.

If your licence is in English or uses a Latin alphabet but was issued outside the United Kingdom, an IDP is strongly recommended but not strictly mandatory. However, the National counter in Fort Lauderdale may request one, and having it avoids delays or potential refusal at pickup.

Important rules about the IDP:

• The IDP is a translation document only. It is not a standalone licence and will not be accepted without your original driver's licence.
• You must obtain the IDP in your home country before travelling. It cannot be issued to you in the United States.
• All documents presented at the Fort Lauderdale National counter must be physical originals. Digital copies are not accepted.

If you are unsure whether your licence requires an IDP for your National hire in Fort Lauderdale, obtain one before departure to avoid any issues at the RCC counter.

Yes, National will hold your Fort Lauderdale reservation for up to 24 hours from your original scheduled pickup time if your flight is delayed. You do not need to take any action if your delay is less than 24 hours, as long as you arrive during the National counter's opening hours at the Fort Lauderdale RCC.

What to do depending on your situation:

• Delay under 24 hours: proceed to the Fort Lauderdale RCC as soon as you land. The National counter will honour your reservation. Confirm counter hours on your booking confirmation, as late-night staffing may be reduced.
• Delay over 24 hours: contact Hola Car Rentals as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible.

If your delay causes you to arrive outside the National counter's opening hours at Fort Lauderdale Airport, check your booking confirmation for any after-hours instructions. The RCC shuttles between terminals and the rental centre run 24 hours a day, 7 days a week, so transport to the building is always available even if the counter itself has limited hours.