National Car Hire
in Denver

Hola Car Rentals is the only premium partner of the top car hire brands operating in Denver, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Denver.

No. With Hola Car Rentals, all costs and charges for your booking in Denver are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Denver charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Denver International Airport, National Car Rental operates from an off-terminal facility at 24530 E 78th Ave, Denver, CO 80249. The hire desk is not inside the main Jeppesen Terminal.

After collecting your baggage, take the airport train to Level 5 (baggage claim level) and exit to Island 4, Curb 4, on the east or west side of the terminal (doors 505-513 east, 504-512 west). The National shuttle departs from that curbside stop and runs approximately every 10 minutes. The journey to the National facility takes roughly 5 to 7 minutes.

Once at the facility, proceed to the National desk to complete your hire agreement. Kiosks are also available to help skip queues. Allow a total of 45 to 90 minutes from landing to driving away, depending on baggage claim wait times and shuttle frequency. The National desk at Denver operates 24 hours, and after-hours returns are accepted at the facility.

To collect your National hire car in Denver, you must bring the following physical documents to the desk:

• A valid, original driving licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driving licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National desk in Denver. For licences in English or Latin script, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Yes, there are several cashless toll roads in the Denver area that will affect your National hire car. Colorado's toll network is entirely electronic, with no cash booths anywhere on the system.

Key toll roads around Denver include:

• E-470: a 47-mile loop around the Denver metro area, including the route to Denver International Airport. Tolls vary by time of day and distance travelled.
• I-25 Express Lanes: approximately 7 miles between US-36 and downtown Denver, with tolls ranging from roughly US$0.50 to US$5.00 per trip depending on time of day.
• US-36 Express Lanes and the Northwest Parkway, both fully cashless.

All roads use overhead cameras that photograph licence plates. If you do not enrol in a toll programme, the National hire company will receive the invoice and bill you the undiscounted Licence Plate Toll rate plus administrative fees, which can reach US$9.99 per day or US$15 per toll event.

At the National desk in Denver, you can opt into an unlimited toll package (typically US$11 to US$25 per day) to simplify billing. Review the hire agreement carefully before signing.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which allows you to recover up to 5% of your total booking value for tolls paid during your National hire in Denver.

Given that the Denver area has several cashless toll roads, including E-470, the I-25 Express Lanes, and US-36 Express Lanes, toll costs can add up quickly. This benefit helps offset those expenses.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement from the National desk in Denver, and a toll receipt or itemised invoice showing charges paid

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay them normally and claim reimbursement afterwards.

When you collect your National hire car in Denver, the desk will place a temporary authorisation hold on your credit card. For standard vehicle classes in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, hire duration, and the specific National location in Denver.

This hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank controls how quickly the release appears on your statement, which can take up to 15 working days.

Important requirements for the deposit at the National desk in Denver:

• A physical, major credit card with the driver’s name printed on the card is required
• The card must be in the main driver’s name
• Debit cards and prepaid cards are not accepted for the deposit hold
• Sufficient available credit must be on the card to cover the hold plus any expected charges

Bring a backup credit card in case your primary card is declined. If you prepaid your booking online, a deposit hold is still required at collection.

Yes, you can add an additional driver to your National hire in Denver, either at no cost if your rate includes it or for a fee paid at the desk.

For National in Denver, the additional driver fee when not included in your rate is US$15 per day plus applicable taxes. Check your booking confirmation to see whether your rate already includes one additional driver at no charge.

Requirements for adding an additional driver at the National desk in Denver:

• The additional driver must be physically present at the desk at collection
• They must present a valid driving licence and any required ID
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• They must meet the minimum age requirements for Denver
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover. Anyone who drives the National vehicle in Denver without being named on the contract may void those protections entirely.

The minimum age to hire a National vehicle in Denver without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the National desk in Denver.

For National in Denver, the young-driver surcharge is US$15 per day plus taxes, the same rate as the additional driver fee for this brand family. This fee is paid at the desk and is not included in your prepaid rate.

Additional restrictions for under-25 renters at National in Denver:

• Many vehicle classes are restricted to drivers 25 and older, including full-size, SUV, minivan, luxury, and premium categories
• Economy, compact, and intermediate classes are typically available to younger renters
• The young-driver surcharge applies to the main driver only; additional drivers under 25 may face separate fees or restrictions

Colorado does not have a state law requiring rentals to drivers under 21, so the minimum age at the National desk in Denver is 21 for most vehicle classes. Drivers under 21 are generally not eligible to hire.

Most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your National hire in Denver, whether on the motorway, in a remote mountain area, or at the airport.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This cover does not apply to residents of the United States or Canada. If you are visiting Denver from outside North America, this benefit is active for your trip.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW or liability insurance for the National vehicle itself. Check your booking confirmation for the exact terms and limits that apply to your reservation.

National hire cars in Denver follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges at the desk.

Steps to follow for the fuel policy at your National hire in Denver:

• At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the National return facility at 24530 E 78th Ave, Denver, before dropping off
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge

If you return the National vehicle in Denver with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Whether your National hire in Denver includes Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depends on the rate plan you selected when booking. Check your Hola Car Rentals confirmation for a line showing car hire insurance or CDW/LDW to confirm.

CDW and LDW reduce your financial liability for damage to the National vehicle in Denver caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

What CDW and LDW do not cover at the National desk in Denver:

• Damage or injury caused to third parties, which requires separate liability cover (LIS/ALI/SLI)
• Damage from prohibited use such as off-road driving, DUI, or unauthorised drivers
• Tires, wheels, undercarriage, and roof damage, which are often excluded
• Incidents not reported promptly to National

If an incident occurs during your Denver hire, prioritise safety, contact local authorities if needed, and notify National immediately using the number on your hire agreement. Collect photos, the time and location, and any police report number. Delayed reporting can invalidate your cover.

Returning your National hire car in Denver follows a straightforward process, but plan ahead since the return facility is off-airport.

Steps for returning your National vehicle in Denver:

• Follow signs for Car Hire Return from Pena Boulevard or E 78th Ave to the National facility at 24530 E 78th Ave, Denver, CO 80249
• Park in the designated National return lanes at the facility
• Refuel before arriving, as the Full-to-Full policy requires a full tank at return
• A National agent will inspect the vehicle and close your agreement
• For after-hours returns, park in the return area, leave keys on the dashboard or in the designated drop box, and place a copy of your agreement in the envelope provided

After returning the vehicle, take the National shuttle back to the Jeppesen Terminal at Denver International Airport. The shuttle journey is approximately 5 to 7 minutes. The National facility operates 24 hours, so after-hours returns are accepted. Allow at least 30 minutes extra when returning, especially during busy travel periods at Denver International Airport.

Yes, one-way hires are possible with National in Denver, but a drop-off fee may apply depending on your destination, and not all routes are available.

How one-way fees work for National hires starting in Denver:

• Same-city returns, such as collecting at Denver International Airport and dropping off at a Denver city centre location, often have no drop-off fee
• Returns to a different city or region typically carry a one-way fee that varies by distance, vehicle class, and season
• Cross-border returns, such as from Denver to Canada or Mexico, are generally restricted or require special authorisation

During the booking process on the Hola Car Rentals website, select your different return location and the system will display any applicable drop-off fee under the "To pay at destination" section before confirming. Review your booking confirmation to verify the fee shown matches what you agreed to.

If the National desk in Denver charges a different one-way fee than what appears on your confirmation, complete the collection, keep all paperwork, and contact support. The drop-off fee cannot be pre-paid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation.

Third-party liability cover for your National hire in Denver depends on the rate plan you selected and Colorado state requirements. Unlike some other states, Colorado does not universally mandate that hire companies include state-minimum liability cover in every hire, so the level of protection included in your booking may vary.

Key points about liability cover for National hires in Denver:

• Check your Hola Car Rentals confirmation for a line referencing LIS, ALI, or SLI to confirm whether additional liability cover is included in your rate
• CDW or LDW, which covers damage to the vehicle itself, is separate from third-party liability and does not protect others injured or whose property is damaged
• You can add Liability Insurance Supplementary (up to US$300,000) to your booking for extra protection
• Your personal motor insurance policy may extend to hire cars in Denver, but terms vary widely; confirm with your insurer before declining cover

Hola Car Rentals strongly recommends adding liability cover to your National hire in Denver if it is not already included in your rate. At the desk, verify on the hire agreement that the cover is active and note any territorial restrictions before driving away.