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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Hertz in Regina

Hertz operates a counter inside the main terminal at Regina International Airport (YQR), positioned near baggage claim, so there is no shuttle bus to catch after landing — the vehicle lot is a short walk from the counter. Pickup typically takes 10 to 30 minutes, and the counter runs from 8:00 AM through 11:59 PM daily with no after-hours service; if your flight lands late, Hertz generally holds the reservation for up to two hours past the scheduled pickup time before releasing it. Regina and the surrounding province of Saskatchewan have no toll roads or congestion zones, so driving costs stay predictable once you leave the airport. Winter conditions between November and March are the main variable: while Saskatchewan does not legally mandate winter tires, Hertz offers winter-rated tires as an optional add-on subject to availability, and all vehicles come equipped with an ice scraper and snow brush during that period. At pickup, Hertz places a deposit hold on your credit card — typically the estimated rental total plus 20%, with a minimum of CAD 350 — so a credit card in the primary driver's name is required; no debit cards are accepted. International visitors whose license uses a non-Latin script (Arabic, Cyrillic, Chinese, Japanese) must carry an International Driving Permit obtained before departure, and a valid passport is required as a second form of identification.

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Regina include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car rental companies in Regina, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Hertz rental experience with complete protection and peace of mind during your trip in Regina.

Will I face unexpected charges at the Hertz counter in Regina when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Regina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Regina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the Hertz pickup process work at Regina Airport (YQR)?

After landing at Regina International Airport (YQR), your Hertz pickup requires a short shuttle ride rather than a walk to the counter. The Hertz facility is located at 1303-5201 Regina Avenue, off the airport grounds, so look for the Hertz shuttle stop outside the arrivals area and board the branded shuttle to reach the rental lot.

The Regina airport Hertz counter operates from 08:00 to 23:59 daily, seven days a week, which accommodates most flight arrival times including late-evening arrivals. Allow roughly 20 to 45 minutes from baggage claim to driving away, accounting for shuttle transit and counter processing.

At the Hertz counter in Regina, have the following ready:

  • Your booking confirmation or printed voucher
  • A valid driver's license (physical, original, unexpired)
  • A major credit card in the main driver's name with the name printed on the card, for the security deposit hold
  • Your passport and any entry documents

If your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is required alongside your original license.

Are there toll roads in Regina or Saskatchewan that affect my Hertz rental?

No, there are no toll roads anywhere in Saskatchewan, including in and around Regina. Your Hertz rental will not encounter any toll booths, cashless toll lanes, electronic transponder requirements, or congestion charges during your time in the province.

This means you will not need to enroll in any toll program, purchase a transponder package at the Hertz counter in Regina, or worry about post-rental toll invoices for driving within Saskatchewan.

If your trip takes you beyond Saskatchewan into provinces that do have tolled infrastructure, such as Ontario's Highway 407 ETR, toll charges could apply in those areas. In that case, the Hola Car Rentals Tolls Cashback benefit would apply: you can claim up to 5% of your total booking value back for tolls paid during your rental period. To claim, email [email protected] within 30 days of returning your Hertz vehicle in Regina, attaching your booking confirmation, rental agreement, and toll receipts.

What are the Hertz counter hours at Regina city locations versus the airport?

Hertz operates four locations in Regina, and their hours differ significantly depending on which site you choose.

  • Airport (1303-5201 Regina Avenue, YQR): Open 08:00 to 23:59, Monday through Sunday. This is the most flexible option for flight arrivals, including late-evening flights.
  • 1636 6th Avenue: Open Monday to Friday 07:30 to 18:00, Saturday 09:00 to 17:00. No Sunday hours listed.
  • 3915 Albert Street: Open Monday to Friday 08:00 to 23:59, closed Saturday, Sunday 09:00 to 18:30.
  • 1575 B Park Street: Open Monday to Friday 07:30 to 18:00, Saturday 08:30 to 17:00, Sunday 09:00 to 17:00.

If you are arriving by plane at Regina International Airport, the airport Hertz location is the most practical choice given its extended daily hours and dedicated shuttle service. City locations suit renters who are already in Regina and can visit during standard business hours. Always confirm hours directly with Hertz before your pickup, as hours can change on public holidays.

Does my Hola Car Rentals booking include Tolls Cashback for my Hertz rental in Regina?

Yes, all Hola Car Rentals bookings include the Tolls Cashback benefit, and it applies to your Hertz rental in Regina even though Saskatchewan has no toll roads.

If your itinerary takes you outside Saskatchewan into a region with tolled roads, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid during the rental period. The process is straightforward:

  • Pay tolls normally as you encounter them during your Hertz rental
  • Keep all toll receipts, transponder statements, or itemized invoices showing charges during the rental period
  • Email [email protected] within 30 days of returning your vehicle in Regina
  • Include your Hola Car Rentals confirmation, the Hertz rental agreement, and proof of toll payment
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What documents do I need to pick up my Hertz rental car in Regina?

To collect your Hertz rental in Regina, you must present all documents in physical form. Digital copies are not accepted at the counter.

  • Driver's license: physical, original, and unexpired in the main driver's name. If your license is not in English and uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original license.
  • Major credit card: must be in the main driver's name with the name printed on the card. Debit and prepaid cards are not accepted for the security deposit hold.
  • Passport or valid government photo ID.
  • Booking confirmation or printed voucher.
  • Round-trip flight tickets or proof of onward travel.

In Canada, visitors can generally drive with a valid foreign license. However, if your license uses a non-Latin script, the IDP is required. Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

All additional drivers must also be present at the Hertz counter in Regina with their own valid license and ID, and must sign the rental agreement to be covered under the rental protections.

How does the security deposit work for a Hertz rental in Regina?

When you pick up your Hertz vehicle in Regina, the counter agent will place a temporary authorization hold on your credit card. This is not a charge but reduces your available credit until it is released after you return the car.

For Canada, typical security deposit holds range from CAD 300 to CAD 500 for standard vehicles, though some Hertz locations may hold up to approximately CAD 750. The exact amount depends on the vehicle class, rental duration, and location policies. Hola Car Rentals cannot confirm the precise hold amount in advance, as it is set by the Hertz desk at the time of pickup.

Key points to keep in mind for your Regina pickup:

  • The card must be a major credit card (Visa, Mastercard, Amex) in the main driver's name with the name printed on the card
  • Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
  • Ensure your card has sufficient available credit above the hold amount
  • Notify your bank of international or in-person use to prevent fraud blocks
  • After returning the Hertz vehicle in Regina, the hold is released, but your bank may take up to 15 business days to reflect this
Is there a young driver surcharge for under-25 renters at Hertz in Regina?

Yes, a young driver surcharge typically applies to renters under 25 years old at Hertz locations in Regina. For Hertz, Thrifty, and Dollar, the additional driver fee structure is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes. Young driver surcharges follow a similar per-day structure and are paid directly at the Hertz counter in Regina, not prepaid through your booking.

The minimum age to rent at Hertz in Regina may also apply, and renters who do not meet the minimum age threshold may be denied the vehicle entirely. Age requirements and surcharge amounts can vary by vehicle class, so premium or specialty vehicles may carry stricter rules.

If you are under 25 and planning to pick up a Hertz rental in Regina, check your booking confirmation for any age-related disclosures and confirm the surcharge amount directly with the Hertz counter before finalizing your plans. Bringing a valid credit card with sufficient available credit to cover both the security deposit and any applicable surcharges is essential.

Is travel assistance included with my Hertz booking in Regina?

Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Hertz rental in Regina. However, this benefit does not apply to Canadian or US residents. It is designed for travelers visiting from outside North America.

If you qualify, the coverage includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident, which is particularly relevant if you are involved in an incident on the Regina Bypass or other Saskatchewan highways
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

If you experience a medical emergency or accident during your Hertz rental in Regina, contact the assistance line before incurring expenses where possible:

  • Phone (24/7, toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location in Regina or Saskatchewan, and a brief description of the situation. Always check your booking confirmation for the exact coverage terms applicable to your itinerary.

What is the fuel policy for my Hertz rental in Regina?

Your Hertz rental in Regina follows a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges at the Hertz location in Regina:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge at pickup
  • Refuel within approximately 15 km of the Hertz return location in Regina before dropping off the vehicle
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge

If you return the Hertz vehicle in Regina with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Can I add an additional driver to my Hertz rental in Regina?

Yes, you can add an additional driver to your Hertz rental in Regina, either as an included benefit depending on your rate or by paying a fee at the counter.

For Hertz rentals in Regina, the additional driver fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes, if not already included in your rate. Check your Hola Car Rentals booking confirmation for the line "Additional driver free of charge" to see if it is covered.

Requirements for adding a driver at the Hertz counter in Regina:

  • The additional driver must be physically present at pickup
  • They must present a valid, original driver's license (and an IDP if their license uses a non-Latin alphabet)
  • They must meet the minimum age requirements for Regina
  • Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Hertz rental agreement in Regina are covered by protections such as CDW/LDW and liability coverage. If someone drives who is not named on the contract, coverage may be void and additional charges could apply. If you need to add a driver after pickup, visit a Hertz branch in Regina to update the agreement.

What insurance coverage is included in my Hertz rental in Regina?

The insurance and protection options included in your Hertz rental in Regina depend on the rate plan selected when booking through Hola Car Rentals. Canada bookings typically offer an All Inclusive rate that bundles key protections.

Common coverages to look for on your confirmation:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your plan states zero.
  • Third-Party Liability (LIS/ALI/SLI): in Canada, provincial law requires every rental vehicle to carry third-party liability by default, so this statutory coverage is included when renting through Hola Car Rentals in Regina. You can purchase higher supplemental limits if desired.

CDW/LDW does not cover damage to other vehicles or injuries to third parties. LIS/ALI/SLI does not cover damage to the Hertz vehicle itself. These two coverages work together and are not substitutes for each other.

Review your Hola Car Rentals booking confirmation carefully before arriving at the Hertz counter in Regina to understand exactly what is included and what deductible, if any, applies to your plan.

Can I pick up my Hertz car in Regina and return it to a different city?

Yes, one-way rentals are possible with Hertz, allowing you to pick up in Regina and return the vehicle to a different city, subject to availability and applicable drop-off fees.

A one-way or drop-off fee may apply depending on the route, distance, vehicle class, and season. This fee is set by Hertz and is route-specific. When booking through Hola Car Rentals, the drop-off fee for your Regina pickup will be displayed on the rate details page under the "To pay at destination" section during checkout. It is not prepaid and must be paid at the Hertz counter.

Key things to know about one-way rentals from Regina:

  • Same-city pickups and returns (for example, airport to a downtown Hertz location in Regina) often carry no drop-off fee
  • Routes between different cities or provinces typically incur a drop-off fee that varies by distance and vehicle class
  • Cross-border one-ways, such as Regina to a US city, may be restricted or carry higher fees depending on Hertz policy
  • Changing your return location after booking may reprice the rental and recalculate the drop-off fee

Always confirm the drop-off fee shown on your Hola Car Rentals confirmation matches what the Hertz counter presents at pickup in Regina.

What should I know about driving on the Regina Bypass with a Hertz rental?

The Regina Bypass is a 44.3 km four-lane twinned highway that partially encircles Regina, connecting Highway 1 (Trans-Canada) to Highways 11 and 33. It is the fastest route around the city for your Hertz rental, but first-time drivers should be aware of a few important details.

  • Speed limit: the Bypass is posted at 110 km/h, which is higher than most urban ring roads. Speed enforcement is active, including photo radar and patrols, particularly on curves and near its 33 bridges.
  • Partial loop: the Bypass does not form a complete ring around Regina. The northeast leg is missing, which can force drivers onto the inner Ring Road and into city-center traffic if they miss the correct interchange. There are 9 major interchanges, including system interchanges, so review your route before driving.
  • No tolls: the Bypass and all Saskatchewan roads are toll-free, so your Hertz rental will not incur any toll charges while driving in Regina or the surrounding area.
  • Service roads run alongside sections of the Bypass; these are lower-speed access roads and are separate from the main highway lanes.

Saskatchewan has no toll roads, so there are no transponder requirements or toll programs to consider for your Hertz rental in Regina.

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